Such amazing customer service. I took in 93 yr old grandma (with dementia) to return some shoes…read moreshe'd bought at the end of Dec. Of course, she'd lost the receipt. Laurie took the time to find the sale, even though the phone number had been entered incorrectly, and then spent an hour with her to find the "perfect" pair of shoes - even trying on several pair over and over again! Thank you for your patience and kindness. Thank you for great customer service.

Needing to purchase new boots because I can no longer tie my current ones with my arthritis, I…read morereluctantly chose some shoes to try on. I told Jaydin about my issue and he said he'll work to help me find just what I wanted. When he came back with my selection, along with some alternatives, Jaydin was full of information and descriptions on each shoe. Immediately Jaydin's personality came out. He has a great sense of humor. He's very personable, as well as being very professional. I ended up feeling like I made a new friend. He is one of those people you just feel privileged to know. He really knew what he was doing so I ended up with a great pair of boots that I will have for a long time. As I walked toward the exit of the store, I noticed that the original Beck's shoes was in Denmark and I'm of Danish heritage. It turns out that this whole experience was meant to be!

We LOVED this place. It had very hip shoes, we got attentive service and the guy running the place…read morewas really nice. The no sales tax plus the fact that some of the shoes were on sale lured me in. I ended up dropping $250, $105 for a pair of cool green distressed Fluevogs, and $150 for a pair of wild ass powder blue MBT's. I also got my sister a little cool hand purse. My friend got a really nice pair of New Zealand Hurraches. I have been wearing the same shoes for years, so now I have some funky new ones.

I ordered a $200 pair of shoes by mail. They arrived and I found that the left and right shoes did…read morenot match each other. Village Shoes could have: - paid for the return shipping and sent a replacement pair that matched or - paid for the return shipping and given me a refund or -offered me a partial refund reflecting the fact that they had sent me defective goods but instead they insisted that the mismatched shoes were fine and made me pay for return shipping and then refunded only the cost of the shoes, leaving me without the shoes that I wanted in the first place. The whole ridiculous experience cost everyone involved money and time, and frankly made no sense. Unless they just don't care about keeping customers.

Love the shoes I buy there pricey high but worth it the guy knows what your foot issues is by…read morehaving you walk he watches and knows what you need .heavy set older guy i think in his late 40s early 50s he has a certificate in this type of shoes choose great help .expensive yes but worth it . I have planter foot pain helps ease it a bit

They were Friendly and gave me helpful service. They had just what I wanted in the correct size.read more

LOVE this tore and it's people! Adorable items that aren't mass produced. Great recommendations for…read moredifferent events. You'll find casual to dressy items. Mens and womens. And the shoes They've also got great cocktail syrups.

Joseph is the man!!! He has awesome taste in clothing and is friendly to every person in sight.read more

A really good run shop, they have a good selection on hand. I would only recommend this place if…read moreyou needed a specific item. It wasn't a fun shop to look around and "window shop"- I feel like the person working was slightly on the Assertive side of things and I didn't feel comfortable browsing, and looking around. But, at the stuff I was able to glance at before I was hustled out the door, seemed like good quality run stuff.

My daughter is new to running and had been struggling to find the right shoe. The staff there spent…read moreamble amount of time helping her try on multiple pairs of shoes. Having the treadmill there is a plus to watch her run. She has had the shoes for three months now and her running had improved dramatically. Thanks so much!

Okay so basically i went to the famous foot wear and i was looking for a size 6 in kids for my…read moredaughter, and the woman working their named creedence i think thats what her name was she was a 5,1-5,2 i wanna say woman still in high school for sure but she was being very disrespectful and wasnt telling us where the specific shoe and ect was she just had a attitude the whole time and proceeded to watch my kid and give us dirty looks and was laughing at my daughter for having weird looking feet and after that experience my daughter has been very insecure about her feet after this awful woman wanted to criticize her. I think she should get fired or something they need to somthing about this obscured lady working at famous foot wear. She should be working somewhere where shes not gonna be judging other people and making them feel insecure she needs to be put in her place.

The employees don't wear name tags so it's a little difficult to find help…read more Other than that not too bad

5/7/22 Sorry for…read moresuch a late review, but if you are following, I am way behind due to my 6/13/22 SF JapanTown incident, see Yelp. Sorry no recovered pictures... Quality/Quantity - Loyal to the Birkenstock brand as it supports my feet. Atmosphere - Small shop. I was not sure if this is an independent store or a part of Birkenstocks Corporate store? After reading "from the business" on Yelp, this is an independent store. Family insisted I get another pair because my other pair was disintegrating. I was lucky to find a perfect pair and in the clearance section! Total win! Plenty of mall parking. Open 6 days a week from 10am to 5pm, closed Sundays. Service - Excellent. Only 1 person was working, and there were like 10 customers. She did a GREAT job managing the crowd. I can tell that she was way behind today because I saw all the "returns" behind her that needed restocking. Price - $75 + tax, oh wait no sales tax in Oregon!! LOL. Owner Comment - FYI your Yelp website link has a security warning? Not sure if it is supposed to be this website? https://www.birkenstock.com/us. Congrats on your success since 1978.

Service here is outstanding! Always have a great variety of shoes to choose from. If they do not…read morehave what you need, they will accommodate you with what you need (Shipping etc).

Just bought a pair of Blundstones. Exceptional customer service! The gentleman was attentive and…read moregave me several options, before helping me settle upon the perfect pair. Good prices as well :)

In this town any business that has managed to survive has my undying respect. And....they have…read moregreat shoes, great service and they are good people.

I have roller skates and could not get my toe stop out! Someone here worked with me to help get it…read moreout with some WD-40, a hammer and a blowdryer. The guy was super kind. Am super thankful we got it out! They are mostly a skateboard shop, but if they have something I need in the future I will definitely choose them to support the local business!

Friendly folks Great service…read more The price for the bones bearings I got was the same as online, so very good.

My personal experience with this women's clothing/accessories store was watching Gayle look at and…read moretry on various items that piqued her fancy. And after a short while, I assured her that she should take all the time she wanted and that in the meantime I would wander around downtown. Gayle looks pretty fabulous in most everything she wears, so I wasn't worried about having to validate any of her wise choices. However, she does need to take me shopping, because perhaps on a few levels, I don't have a clue. From my perspective, Earthly Goods is a very attractive store that consists of a main floor and 2 mezzanine areas. There were also a couple of nice "male seats" available along with reading material. Gayle liked the selection, along with many of the styles and how they looked on her. However, she was not quite ready to "pull the trigger" on any of her choices. I have a strong hunch that we'll be back.

To the woman at Earthly Goods in Ashland, OR who would not let my four year old use your restroom…read moreas I was in the middle of trying on 8 pairs of shoes; in the words of Vivian in Pretty Woman, "You people work on commission, right? Big Mistake. Big. Huge. I have to go shopping now." I also had a two year old in tow. The bathroom policy is the stores, I think, and not the salespersons. I have tried to supporth this local business even though many people I know will not shop there because of the salespeoples snarky and condescending attitudes towards people they think are "tourists". I will not be shopping there anymore. Everything there can be found online. I think many people will follow my lead based on the huge response the post above received on Facebook.