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Somerville, MA

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Josys Salon & Spa

1.0 (3 reviews)

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The Spa at Encore Boston Harbor

The Spa at Encore Boston Harbor

3.9(38 reviews)
0.9 mi
•$$$

I have never felt so pampered at a nail salon. Binh did an amazing job. She made just the right…read moreamount of small talk and had a funny and professional demeanor. The poppy flower exfoliation and coconut butter massage was the perfect way to finish off a spectacular experience.

UPDATED REVIEW: I want to be clear that this review is ONLY for the upper management of Encore/Spa…read moreand/or whoever is making these TERRIBLE decisions about their very best team members. I am very disgusted and upset to learn that the people I care about who work at the spa are treated like trash and discarded for selfish reasons. I had been a guest for years, returning because of the PEOPLE. You can go anywhere for luxurious amenities, but it is the people, relationships, and connections that I have built over the years with many of the team members here that I truly value and return for. The way upper management treats their employees behind closed doors is disgusting. Towards guests, it appears like they care, and in reality it is the typical corporate workplace where the employees are replaceable "nobodies" in their eyes. They use them to turn a profit, & don't value or appreciate the people behind their success. They are also not honest, which is insulting. Don't BS me when I spend thousands of dollars here and even if I didn't..don't BS me. Their LEAD aesthetician, Elisa, (who helped you get your 5 star rating from Forbes yet again this year!) is "no longer available." I was told by one person that she chose to go Columbia & she would be providing updates of her return and then someone else left me a message that she was not currently on the schedule and there was no return date at this time. I find this very interesting because I happened to run into her recently and asked about her upcoming trip. Of course I looked super ridic. when she had no idea what I was talking about. Obviously I was not told the truth. Elisa always did an exceptional job and she is a bright light in a what can be considered a sea of darkness when thinking about this world sometimes. She provided me a lot more than just spa service. When I was dealing with the worst time of my life, my Father's passing, it was extremely difficult. I was told to practice self-care and decided to try facials to help myself destress & unwind. Elisa helped provide a therapy of sorts for me that provided wellness, relaxation, peace, and a lot of kindness and compassion. Her professionalism is unmatched and her positive spirit is why I kept returning. I continuously let management know how much I loved seeing Elisa and how great she was doing. I know she was well loved by many clients especially as her sched. was always very full. She always spoke so highly of her position and how much she loved caring for her clients. Super by the book and ethical. When she was out on personal leave recently, I was so worried about her. They pretended to care when I commended them (at the time) on how they were looking out and caring for their team members. Encore unceremoniously firing their most loved employees like my host, who had been there since Day 1, and recently another day 1 host who was well loved also, to save money or whatever they think they are doing, is absolutely disgusting. I worry about all of the other team members there that I care about and talk to at every visit I go to. They are good people. It is also very uncomfortable to support an establishment that clearly has no morals, ethics, or values and does not align with how I believe we should treat people: with dignity, respect, and kindness. According to Encore Boston's own mission statement/committment, apparently Encore also doesn't align with itself either. It has become clear based on the atrocious way Encore Spa and Encore treats people that they need SERIOUS HELP. Please WAKE UP & stop treating your own people so poorly. It is disgusting and your guests don't like it. Original Review: Van is THE BEST nail tech!!!! He always does an amazing job and has the best personality. I don't see anyone else. Everyone loves him, not just me. Sometimes I don't even need to get my nails done, but I book extra services just because he's THAT good and I love catching up. Give him a raise!!

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The Spa at Encore Boston Harbor - Van working his magic on my wife. Having fun in the process!

Van working his magic on my wife. Having fun in the process!

The Spa at Encore Boston Harbor - More fun!

More fun!

The Spa at Encore Boston Harbor

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SweatHouz Assembly Row - entrance

SweatHouz Assembly Row

3.7(28 reviews)
0.4 mi

Solid spot for a relaxing & therapeutic infrared sauna followed by a vitamin C shower & a…read moresubsequent cold plunge. The saunas are clean, comfortable & easy to use. The vitamin C shower is refreshing and very relaxing after sitting in the sauna. Love a cold plunge. And this is no exception. My only complaint is that I don't believe the water was replaced after it was used by the previous customers.

carlos assisted me with my intro session, as i wanted to start with cold plunge and end with sauna…read more you get 15 min in the cold plunge room, with a shower right next to it, and in the sauna room you get an hour, also shower in room. i don't mind switching rooms, actually i likely prefer it, and they do have a little beauty bar in the back with blowdryers, straighteners and mirrors to put yourself together after your session. the sauna session was so amazing, it's set at 147 but you can adjust it up to 170. the cold plunge was my first one, it was difficult but i got the hang of it. it did worry me a bit that there were a lot of oils in the water and a hair that clearly wasn't blonde in it... i was told from my intro session if i signed up same day i'd get $40 off the membership. i looked through all the options, committed to the 2x monthly package, then was told that was the only package that didn't include the discount. no big deal but it shouldn't have been the first thing advertised. I mentioned that I might want to cancel because it is a bit far for me to travel on a regular basis, but I wanted to see if it was worth it to prioritize into my schedule. they didn't make it clear how to cancel. I've been two more times and there's always some oils in the cold plunge tubs which makes me hesitant, but the private infrared sauna suites are amazing and 100% worth it.

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SweatHouz Assembly Row - Enjoy the cold plunge in your private contrast therapy suite.

Enjoy the cold plunge in your private contrast therapy suite.

SweatHouz Assembly Row
SweatHouz Assembly Row - Infrared light sauna was extremely clean with a design, with custom chromatherapy lighting

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Infrared light sauna was extremely clean with a design, with custom chromatherapy lighting

Skin to Soul Massage - Traditional Thai Massage

Skin to Soul Massage

4.5(33 reviews)
0.9 mi
•$$

Best massage ever!…read more Visited Cambridge from Los Angeles and decided to get a massage since I've been tired from traveling and walking a lot in the city. Decided to come to Skin to Soul since it was right next to my hotel & there was a deal on Groupon (90 min massage). Keila was so good and gave the best massage! I told her I mainly wanted to relax, and that my feet/ankles and neck were sore. Pressure was good, overall felt like I enjoyed the massage, and got exactly what I asked for. I've gotten many massages before elsewhere, and usually dislike at least half of the session. Too bad I don't live in Boston, otherwise I'd come all the time :( The appointment was easy to book online. The place was not tooo difficult to find (down the stairs, next to Ever Fitness). The door was locked, and I had to call a phone number when I arrived. Loved that we didn't wear shoes inside, it was overall clean, and that the bathroom had small reusable (washed) towels to dry your hands instead of disposable paper towels. Definitely recommend Skin to Soul and Keila.

I don't normally write reviews, but this was the absolute worst massage i've ever gotten. I believe…read moremy masseuse had just started working there as I saw signs welcoming him. He did the same one technique on the smallest area of my back for the entire hour. The room was absolutely freezing and I did not feel remotely comfortable or relaxed. Really disappointing. Will not be coming here again.

Photos
Skin to Soul Massage - Find us in the Twin City Plaza shopping center, next to Ever Fitness Gym.

Find us in the Twin City Plaza shopping center, next to Ever Fitness Gym.

Skin to Soul Massage
Skin to Soul Massage - Call us for our introductory rate of $69 for 60minutes

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Call us for our introductory rate of $69 for 60minutes

Josys Salon & Spa - hair - Updated November 2026

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