Was looking for something different for his/her jewelry and stumbled upon Nogu. I absolutely fell in love with the bracelets I purchased. Stainless with a hint of color AND helps to support a good cause...the environment! Arrived quicker than expected from Canada to Texas and beautifully wrapped. Will order more for sure! Also love that they are adjustable. read more

See all

Very cheap quality. Beads are some sort of plastic material. I received three of these bracelets as gifts. No information in the package on how to return. Sent an email today to return them. I will update my post if I can return them. So after email for a few days they said they could not refund me. They could refund sender. I said that was fine since they are wasting their money. After that no response on refund or how to return. Do not buy from them! I just listed on eBay and obviously a lot of other people got stuck with this stuff too. Most brackets selling for 9.00 each. read more

Joseph Nogucci - Jewelry Near Me - Toronto, Ontario

This is my second time ordering... love the quality and sparkle of the items. I also.received a free gift- pair of earrings- very happy with my items and transaction. Cutomer service was great and they answered my questions promptly. Thank you. Will shop here again. read more

Joseph Nogucci - Nogu- beautiful items - Jewelry Near Me - Toronto, Ontario

I came across this company on a Facebook Ad for their crystal mermaid bracelets. I was skeptical at first ordering from a company in Canada but I placed my order anyway. I received my beautiful bracelet quickly and it looks so much nicer in person than it even did online. I liked it so much I ordered 5 more over several months as gifts and everyone loves them! I recently ordered a crystal unicorn mermaid bracelet but it came in the wrong color (yellow gold not white gold). I emailed and reached out via facebook messenger over the weekend and I had responses on both by Monday morning. Their customer service is outstanding. Not only did the immediately ship out the correct bracelet at no additional cost, they gifted me the one they sent in error! I can't recommend them enough. Beautiful jewelry, fast shipping and outstanding customer service! read more

Joseph Nogucci - Crystal unicorn mermaid bracelet - Jewelry Near Me - Toronto, Ontario

I ordered five of these black and silver link bracelets, one for every woman at the house on Christmas. They all thought it was really neat and it was a 'sisterhood' thing. And I was super pleased that the bracelets were good quality and packaged so special. I would order again from Joseph Nogucci. read more

saw their ads on Facebook and thought I found the ideal Christmas gift for my boyfriend's mother, a jade bracelet with a rose gold cross. Instead, I received a bracelet of muddy brown beads with a Buddha head- not ideal for a devout Christian. I've called and left messages- no one answers the phone. I've emailed, and sent feedback via online form. No one responds, so no one is helping to fix their error, and I am stuck paying for a really awful product and still don't have a nice gift. Avoid this company at all costs- they are nothing more than scammers. read more

Website pictures VERY deceptive I have now bought two bracelets from this company and will not be buying more, always the beads on these bracelets are way smaller than the close up sales pictures make them seem, especially in the case of my newest sea turtle bracelet, which I was very excited to be buying, but disappointed when I got it. The beads are REALLY small! Also my first bracelet, the blue sandstone energy bracelet which I loved the color of, just had one of the beads crack in half, even though it's been very gently worn and never dropped. Their website at the time of the damage to my bracelet indicated a warranty of a thousand days (oh by the way! NOW reduced to only 100 days after purchase...Shady!), and though I have contacted them about replacement of my blue sandstone, they say they cannot fulfill the warranty as stated on their OWN site! And yet the first paragraph of their return/refund policy states: "All NOGU & Joseph Nogucci products purchased from www.josephnogucci.com are covered by our Lifetime Warranty." Lifetime is ALWAYS....NOT 100 DAYS!!! Also they NEVER post any negative sales reviews, I've tried several times to air my complaints and my review never goes up. read more

I ordered my bracelets on the 28th May 2019. I was sent an email on the 1st May to advise me that the bracelets were in transit with a link to the delivery company. The link informs me that it arrived in the UK on the 9th May. It is now the 22nd May and my items have not arrived. I have email several times for an explanation and referred to the delivery website with the tracking number. I replied questioning the time scale and that the package has clearly been lost and needs investigating. I have now written a further 4 emails and they are ignoring me now. I have asked for my money back or for them to send out new ones yet NO REPLY!!!! Are they a scam company, sounds like it!! VERY UPSET, DO NOT BUY FROM THEM PLEASE read more

Beautiful authentic stones and charms. Have been ordering for several years! Excellent quality on the stones. Yes, (as others have said) in last year or so they have come out with newer styles with smaller stones but still the same quality read more

Terrible customer service. Tried to order a bracelet for my wife for Holidays. When placing order I decided to purchase the "box" with it. When placing order , bracelet was out of stock and they wound up charging me for 2+ boxes and $4 S&H ?!!. I immediately called and left a voice mail and sent an email but got no response. Sent an additional email that they finally responded to and tell me that I need to pay the Shipping to send the boxes back! Terrible customer service! I can't imagine if something was incorrect or broken! Plenty of other jewelry vendors to find on the web! read more

Was excited about my order. Received it within a great time frame before Christmas. My rose gold goddess bracelet was missing a stone. Weird thing......4 of the 6 items purchased was sealed in a plastic bag inside of the velvet sack. Should all of the items be sealed in a plastic bag? I was very disappointed that the rose gold jewerly looked dull and not as lustrous as their website has pictured. I emailed them regarding the bracelet and it was shipped out the next day. However, the craftmanship doesnt look the same as the modeled pictures. read more

See all

This is the best place of business. They have the most beautifully made bracelets. I ordered several and a couple of them were stretchy and did not fit as well as the adjustable bracelets they offered me a refund plus a gift certificate for the amount of the 2 bracelets that did not fit. They are awesome to work with. Customer service via email was friendly and absolutely addressed the issue and all is perfect!! I will definitely order from them again. Thanks NOGU for all your help!! read more

I have ordered from Nogucci for several years,liked the idea of a small company,Toronto based...and he large unique affordable selection appealed to me.Delivery was insanely fast. Last x mas season...meaning 15-16 i got exactly as expected,with the exception of stone bead bracelet,which was much smaller stones than expected and somehow cheapened by being strung on elastic....? I did not order this year....I found the selection greatly reduced,addition of higher priced 'plated' silver and gold items were not unique or affordable,or in my opinion,attractive. I found advertised sales misleading,or downright dishonest. Confusing I even looked online to see if the original company had been Sold. I generally shop local, but have found myself a few gifts short ...Nogucci was a good solution,with a good product,and I ad started gifting matching items.... Its no longer affordable for me.....i have a large circle to buy for...and I wont give a cheap looking gift....sales too confusing,selection of unique items way down.... Too bad read more

So unlike many reviewers I actually like the mermaid glass beaded bracelets, although, when I ordered I had a free bracelet promotion and the bracelet they showed as being free was not the same bracelet I received, it was super ugly, but it was free so whatever. I have now purchased from this coming twice and the shipping takes FOREVER!!!!!! I really hope I receive the last package I ordered by Christmas. I placed my order on December 10th and today is the 16th and the package cannot be tracked yet. read more

I had a great experience with them. I found them on facebook. I ordered the bracelets and they came super fast. I loved the little custom one they do and the fact that they are packaged so nice is a plus. read more

Ordered on dec 6th and by Jan 4th after multiple emails with scripted non-helpful reponses, I never Received it. A whole month and they weren't willing to expedite shipping. I ended up canceling out of complete aggravation. No idea what product is like but hopefully better than the service! ! read more

Package arrived 3 weeks late, (says it will arrive today so I still technically dont even have it).. Customer service is a joke, the website isnt useful at ALL in regards to how to track or return or anything. This bracelet I ordered WEEKS ago has been on a joy-ride all throughout the U.S and I cant get any help. I guess I shall wait LONGER than I already have to see if this bracelet is even worth all of the shadiness read more

Ordered some bracelet for a wedding group and the process was silky smooth! Great job, 5 stars

I received the aquamarine wrap bracelet from my best friend for Christmas. It is the prettiest wrap I've ever seen. Beautiful quality and already too many compliments to count. They are having a major sale this week and I might have to break down and buy a few more. Such pretty stones and wonderful workmanship. This is a fairly new company, only a couple of years old. Not sure about the negative reviews, but maybe they went through some growing pains. I would highly recommend!! read more

I found an ad on FB. It Looked so pretty. I ordered 3 bracelets for my nieces for Christmas. I got 3 similar bracelets not nearly as nice as the ones pictured as the items:-( very disappointing... I don't even want to give them to the girls. So blaaa nothing special. The links a much smaller and very DULL. I called the number on their site. Got some music with no company identifying message and after 2 minutes a recored voice said GOODBYE!! Ugggh. Stay away!!!! read more

Joseph Nogucci - Jewelry Near Me - Toronto, Ontario

I ordered a bracelet from this company on May 26th through my Amazon account, it was a deal of the day promo. First their website wouldn't let me order and I had to call them. I received a confirming email asking me to sign up for an online account in order to track my order, tried more than half a dozen times over a week on three different computers, website never let me sign up. When I ordered they told me 10-14 days to make and ship and I would get an email when shipped. After two weeks called and was told there's a delay of about two weeks in shipping -never got an email about that. Called again more than two weeks later, told would ship that week. Item shipped a full month after ordering and was received broken on June 30th. I tried calling them 3 times morning of July 1st, phone call would be answered, there would be 10 seconds of silence and then an electronic "Goodbye". Finally tried emailing them and am still emailing them as, despite numerous promises, they have never shipped a replacement. Their last email to me was on July 16th that replacement would ship that weekend and I would get an email confirming shipment. I'm still waiting. Stay away, they're horrible. No information given, no customer care, no attempt to make good on the order. Just a lot of empty promises. Luckily Amazon stood behind its part and refunded my money within 24 hours of my calling them. This company is a bad joke. read more

I love the jewelry I got from Nogucci. Sales are awesome and when I had a problem the service was great. What happened was a bracelet broke as I was putting it on for the first time. The beads were strong on an elastic string and it broke. Now I am very careful when I put the bracelets on. That is the only reason for 4 and not 5 stars. I am afraid they will break. read more

Husband ordered one of the mermaid glass bracelets for my birthday. I had been looking at it for a while. Its beautiful and reflects the light just as it does in the pictures and video. I was very pleased with my bracelet and I have super expensive taste... I have ordered one for one of my friends for Christmas also. read more

Bracelet delivered November 6. Clear plastic cord started to show from day 1. Tried to trim it and bracelet literally fell apart in my hand. Disappointed in the quality and color. Won't buy again. read more

Loved my Kismet Bracelet when I got it. Then it started changing color and the pull beads started to get dark. I contacted Nogucci and they said it was out of warranty, and offered a discount on another purchase. Why would I buy anything else from a company who sells a bad product that does not last? They do not stand behind their product, customer service is terrible. If you go to their FaceBook page, you will see all good reviews.. if you post legitimate complaints or issues, they delete them and block you. Again. this company is no good. I would never purchase a thing from them again. read more

I recently bought 4 bracelets. 1 beaded and 3 wrap bracelets. All 4 came to me smelling musty. The boxes they came in smelled and so did the bracelets. Send email and called. So far nothing has been done. Definitely think twice before ordering again from this company. I wish I had looked up the reviews before I ordered. i would have saved myself $80. Live and Learn! Unhappy customer! read more

I ordered my first bracelet from them and it took forever to get it. I saw a picture of it and it looked beautiful but when I did get it looked nothing like the picture. Called and they put me through a big ordeal and asked me to send the picture I took of it then said it looked like their picture big joke . Finally after they wanted me to pay for postage to send it back and my telling them I would not they sent another bracelet . It was worse then the first. They put up these pictures that look nothing like the bracelet they send you. Terrible. They look so bad you would be embarrassed to wear them. read more

This company has an amazing customer service policy, they go the extra mile to do the right thing by the customer and make sure they are satisfied. Their mermaid glass bracelets are so beautiful too! I ordered my first one about three weeks ago and when it arrived I was so pleased!! It was every bit as beautiful as advertised. So a week ago I ordered a mermaid crystal one to go with it, but when it arrived I thought I had ordered something different. I contacted them about it, and they advised me that was what I had ordered. However, not only did they allow me to keep the one I received, but gave me a gift certificate for the full amount of my purchase so I could order the one I originally wanted! Now that's amazing! I was shocked actually and it took me a minute to realize what they were offering to compensate me for the inconvenience. Incredible incredible company, I would recommend them to anyone and will definitely buy here again! read more

They sent the wrong item and made returning it for the correct item almost impossible and the item I wanted is now unavailable. I gave up. Do not buy from this company. read more

I received a bracelet as a gift. It started to unravel the first time I wore it. I contacted customer service and not only were they unapologetic about the poor craftsmanship but stated that it was over 30 days from when it was purchased and were unable to do anything. Needless to say, I will not be purchasing their product again. Also, if you are buying their jewelry as a present, be warned that you should not purchase it very far in advance because you will lose out on apparently necessary warranty time. So disappointing because the bracelet was pretty and and I probably would have bought something from them myself or as a gift, if it wasn't for this negative experience! read more

So I just received an email asking how I liked the product. Whenever I try to write a reivew, it switches me to another site. So in truth, they don't even want your review!! They just want to blow you off. Terrible product. Anyone who gives them more than one star must be the owner or their friend. read more