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    Jos. A. Bank

    3.0 (4 reviews)
    Closed 10:00 am - 9:00 pm

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    15 years ago

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    15 years ago

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    7 years ago

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    8 years ago

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    LA Formals & Bridal

    LA Formals & Bridal

    (6 reviews)

    I would like to preface this by saying their prom department is amazing. We loved them so much, we…read moremade an appointment with their bridal section when looking for a wedding dress. We went to their Springfield, IL location, and the stylist, Bridget, could not have been less interested in helping us out. She was rude and condescending, scoffing at basic styling questions--such as asking if they carry a specific dress style. She also asked the bride, "Would you rather the guests look at your dress or your face?" when she inquired about a gown with detailing all the way to the bottom. That said, I do very much appreciate the owner's diligence in handling the issue. She messaged me right away, provided a refund, and genuinely asked for additional feedback on how the experience could have been improved. It's clear she cares about the reputation of her business and the experience of her customers, and I truly respect that effort.

    Me and my fiancé bought a bride dress for almost 600$, We…read morepurchased the dress on April 28, 2021. We came back today on April 30th to ask for a full refund since we weren't interested on the dress. When we bought the dress Angie the store manger had to order it online, so we didn't leave the store with the dress on April 28th. When we bought the dress there wasn't no refund policy show on the receipt and Angie the store manger didn't mention it. When we asked for a full refund today or just to charge us for the shipping cost, Angie the store manger started being violent and aggressive, she started yelling on us to get out of the store and she didn't want to refund us for our money. I'm a pregnant lady and Angie was very brutal towards me and my fiancé. Please stay away from this store!

    Seno Formal Wear

    Seno Formal Wear

    (3 reviews)

    They were at the bridal show this weekend. They had a minimum of 5 people working this booth, all…read moreof whom would descend like starving vultures on any woman they perceived as a bride.

    We started our rental process 3 months prior to our wedding. My fiancé went to have the first…read morefitting and the information was put in the computer under the wrong name. When the tux's came in and they went for the final fitting the shoes had missing eyelets, one shirt was too small, and my fiance's shirt had a ring of dirt around the collar. The manager told him it would be in at 10:00 the day of the wedding!!!!! When he returned home and discussed the situation with me I called the store and told her it was unacceptable and she needed to do better than that. She drove to the nearest factory the next day. The shirts were new and the shoes were as well. The Best Man then had to return to the store because the suspenders were dirty. The tux's looked much different on the guys then they did on the mannequin. The were oversized and sloppy looking. We had no choice but to use them at this point. When i went to return the tux's i forgot the shoes at home. I wanted to leave the suits at the store while I went to retrieve the shoes. They refused the suits and said they would need to charge me $25 per tux if I left them there while I returned home to get the shoes. This implied that I wanted to keep there disgusting product. SO YOU DECIDE. Do you really want to get your tux's here???

    Jos. A. Bank - menscloth - Updated May 2026

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