We called for help with a temperamental oven (not an emergency) and were able to get service…read morescheduled with a few days. The technician, Dustin, thoughtfully called to let us know he was running a few minutes late, and he arrived exactly when predicted. He did a thorough inspection and magically got the oven working as it should again, without having to replace any parts. If he had been a less scrupulous and responsible professional, he could have charged us to replace a part unnecessarily. Instead, he left his contact info so we could let him know if the problem returned, with the plan to order the part then, and only then. Even though it was the end of the business day, he stayed longer to be sure the oven maintained its temperature correctly. Throughout, he was friendly and professional, a pleasure to work with. Although the business is located in Bloomington, they do calls in the Champaign-Urbana area for no extra charge. I'm putting BK Appliance Repair into my contacts now in case any other appliance issues come up.

Our dishwasher leaked all over the floor and Jason came out to look at it. Unfortunately, when he…read moreran it, it didn't do it again. He was very courteous and knowledgeable. I highly recommend.

Do yourself a favor and ask specifically for Debbie Hamm (Furniture & Mattress Specialist)!…read more I've shopped at Sherman's located in Normal for several years and each time Debbie Hamm helped me with the sales. She's knowledgeable and friendly; a breath of fresh air when making large purchases. Thanks Debbie, I'll be back again!

Brought a TV stand. Chris was awesome to work with…read more Explained everything to me in the event I had problems. This is about my 3-4th purchase from Sherman's always a good smooth experience.

My sub zero two drawer refrigerator finally died. Kevin came and looked at it and ordered new…read moreparts and fixed it all the same week. It works perfectly now and I didn't have to pay to buy a new one. I couldn't be happier.

They did a great job repairing my Bosch dishwasher. They were easy to contact, came at the…read morescheduled time and fixed the problem. Very reasonable cost too. Couldn't ask any more of them. Will definitely use again.

Our furnace died right before an extremely cold day. We…read morecalled Chambers and they had a new furnace that was right for our home. Three skilled workers came out and installed it. They also set up heat ducts in the front room as we did not have any. The new furnace is great, and we appreciate the warranty. We highly recommend Chambers and will call them for any future needs.

This past winter, I had a major problem with my fridge where it was not cooling properly so I…read morecontacted the manufacturer LG and was set up with Chambers Services to have the repair done. I was promised by both LG and by chambers multiple times that this was going to be covered under warranty. I was promised by chamber specifically over the phone and in person by the technician that this would be covered. However, I received a bill approximately a month later and I called to explain to them what happened and was blown off being told that I was still responsible for this because I signed the form saying that I would be even though I was told before signing that this was absolutely covered under warranty and that I was not going to be responsible for any bills. They said they could not proceed with the repair until this was done. I called the office yesterday and asked them to review the phone call where I was promised this would be covered because I have now been sent to collections. I was told over the phone yesterday that they would review the call and get back to me and I had not received anything back yet, so I called in today to see if anyone was able to look at that yet and spoke to a manager. She said that they are not going to take care of the bill or help me out in anyway because I signed the form saying that I was responsible if LG didn't cover and did not cover it under their warranty. My argument is not that it should've been covered under warranty. I understand that that is very matter of fact, and there is no gray area, but I was promised at multiple points by this company that it was going to be covered and that I absolutely would not be responsible for any bills. I was then told today that she could not go back and look at or listen to old phone conversations from back in December because they got a new phone system in April yet the person on the phone yesterday said that they would review that call isn't that convenient that they have a new phone system and that they have no way of showing that they promised the service would be done under LG Warranty? Also, the technician showed up late and sat in his car smoking for 20 minutes, while I stood on the porch, waiting for him to come up and introduce himself. He then looked at the fridge for approximately 5 minutes and misdiagnosed the fridge. I am now responsible for a fridge that was incorrectly repaired. I had to buy an entirely new fridge. Overall just a very unprofessional company with poor service and shady business practices. I'll be recording all of my own calls in the future due to this unprofessionalism

Excellent customer service!!Kevin was very helpful and completed the repair I needed in a timely…read moremanner.I would highly recommend this company.Price was a good value also.

Just bought a great upright freezer from OK Appliance. We love it! They had it cold and running…read morewhen it was delivered, ready to load. We thought that was great!

There were quite a few people looking around at various items. We were looking for a bookcase for…read moremy daughter, and we found one that is in decent shape and nice looking. The prices are fair and this location was buzzing with shoppers looking for deals. It was a pleasant experience, the employees were friendly and service was fine. This is a nicely organized spot and we were happy to find our bookcase.

They are very expensive, and the quality of the furniture has gone downhill, it used to be a very…read morenice store, especially for people just starting out.

Again I crossed beneath the furnace sky, The heat, though…read moreheavy, felt a gentler hand; And there within those aisles, calm and dry, I sought a humble bolt, as pilgrims planned. Sixty-eight cents, for three-sixteenths of steel, A relic small, as if the past were sweet, Like candy once sold by merchants who'd deal In simpler wares, before our age's deceit. Yet in the lot, where trucks hummed low and gray, A man in blue, his chest a logoed sea, Spoke of unions, prices, the Fed's great sway, And crypto bills that bind what once was free. He pressed in hand a list of podcasts, links, Modern tracts, like those the prophets made; And in my mind the sacred scroll now blinks-- Revelations, and Jesus, whip displayed. The temple's tables, overturned with wrath, The dollar's ghost, the "greenback's" fragile path. And yet, I left with only what I sought: A bolt, not soda, though the thirst was strong. For in such errands, oddly, I am taught That even common days to verse belong. Again I crossed beneath the furnace sky, The heat, though heavy, felt a gentler hand; And there within those aisles, calm and dry, I sought a humble bolt, as pilgrims planned. Sixty-eight cents, for three-sixteenths of steel, A relic small, as if the past were sweet, Like candy once sold by merchants who'd deal In simpler wares, before our age's deceit. Yet in the lot, where trucks hummed low and gray, A man in blue, his chest a logoed sea, Spoke of unions, prices, the Fed's great sway, And crypto bills that bind what once was free. He pressed in hand a list of podcasts, links, Modern tracts, like those the prophets made; And in my mind the sacred scroll now blinks-- Revelations, and Jesus, whip displayed. The temple's tables, overturned with wrath, The dollar's ghost, the "greenback's" fragile path. And yet, I left with only what I sought: A bolt, not soda, though the thirst was strong. For in such errands, oddly, I am taught That even common days to verse belong. Edit: I also donated $.32 to a nonprofit. USO I think? Pic attached

Bring a truck at least, won't cut boards down for you, really unhelpful. Dont waste your time, go…read moresomewhere else.

Stay sway from this company!!! I contacted RSJS Deliveries weeks ago to arrange a move for my mom's…read morethings to an assisted living facility. It was a 4 mile move from her house to the assisted livjng apartment. I contacted them earlier this week and they said they were good to go. I drove 8 hours last night to meet their movers this morning. They did not show up! After repeated calls and texts to different numbers, the recorded response from one was "we are not accepting calls at this time". The text response is shown below. There was no school and there was no brown Nissan! No truck! No movers! No move! No explanation! No apology! Thank goodness for My Buddy's Movin' Company in Bloomington who I called, and when I explained the situation went above and beyond to help me out! They did a great job!

From the owner: Do you need help moving a large appliance or piece of furniture? Are you moving in state? Did you…read morerecently make a large purchase and need help bringing it to your home? We can help! Anything from furniture to picking up home improvement supplies from your local store, we've got you covered! We are a brand new small family operated company located in Bloomington-Normal, we offer professional and safe local deliveries and moving services. We provide the manpower and do the driving for you! Let us help you make your home improvement projects easier! We also offer package delivery for other businesses as an independent contactor.