We had a freezer stop working under warranty. They came out at least five times, it would work for…read morea bit and then stop again. We threw away food 3 times. After several calls to their service department I quickly learned that "we will call you back" meant I better call them back because they never once actually followed up with a call back.

First, Lee was our sales person he did a great job. He knew about all of the appliances we were…read moreinterested in.And very friendly. We rarely buy on the first visit but we have had good experience in the past. The delivery could not have gone any better Matt and Willie were very friendly and careful. I've never had much luck with deliveries in the past. So all of them were exceptional.

We called for help with a temperamental oven (not an emergency) and were able to get service…read morescheduled with a few days. The technician, Dustin, thoughtfully called to let us know he was running a few minutes late, and he arrived exactly when predicted. He did a thorough inspection and magically got the oven working as it should again, without having to replace any parts. If he had been a less scrupulous and responsible professional, he could have charged us to replace a part unnecessarily. Instead, he left his contact info so we could let him know if the problem returned, with the plan to order the part then, and only then. Even though it was the end of the business day, he stayed longer to be sure the oven maintained its temperature correctly. Throughout, he was friendly and professional, a pleasure to work with. Although the business is located in Bloomington, they do calls in the Champaign-Urbana area for no extra charge. I'm putting BK Appliance Repair into my contacts now in case any other appliance issues come up.

Made the appointment on Friday afternoon. Couldn't get an appointment until Monday at noon…read more Dustin was the technician. I explained the symptoms. He knew exactly what was wrong. About 20 minutes later he had replace a fan which was OEM. Price was as expected. Works fine.

Friendly folks, just an ok selection and not a bad timeline. We started an order with a sales…read morelady, but took the material sample home to check the color with the room. She was busy when we got back, but a gentleman helped us finish the order. Both were very friendly and had no problem with finding answers to our questions. Said 4-6 weeks, but probably closer to 4. We were looking at fold out sofas. They only had 1. But the store isn't that big and I am not sure if those are that popular anymore. The mattress on it was horrible and they said we could upgrade for $300, but didn't have a sample of that mattress. Haven't gotten the sofa yet, so can't review that.

I bought a small, power recliner from the Normal store a few days ago, then after it was delivered…read moreyesterday it did not work properly, getting stuck in recline or not powering at all. After speaking with the service department in Peoria Heights yesterday, then again this morning, after the recliner was again stuck in full recline, they said they could not get a tech to me for 5 days. I went into the Normal store, told them what the problem was and asked for help. Debbie, my salesperson, asked Julian from the warehouse to follow me home and see what he could do. He quickly determined the problem was wires getting caught in the moving mechanisms underneath, secured them out of the way with zip ties, and everything worked perfectly. Thank you to the Normal store for promptly addressing this issue, but a thumbs down to the service department.

Kevin came and repaired a range that took very little time and it worked perfectly once he was…read moredone. I didn't need to buy a new range and the simple fix was very affordable! So happy with the service and look forward to using JT's for all my appliance repair needs!

we called Jt's appliance repair several hours ago and explained that our refrigerator was only…read moreworking in the freezer section. We were very fortunate that we got a call within an hour and they had a cancellation and can be there this afternoon. When the technician showed up he was very professional and efficient in his work. This is the shocking part if anyone has called a company in the last couple years. The technician Arron had the part with him and installed it the same day WOW. I cannot recommend them enough

I got a great deal on a dryer here. No complaints. They have delivery and it was prompt.read more

Called into my home Warrenty company for repair on my refrigerator. Chambers came out a couple days…read morelater, found I needed a part. It was ordered the came back 2 days later. They charged my Warrenty company $356. My fridge was working for only a week before it stopped working again. Same problem. I called back in on Sat and was told that I couldn't get an appointment until Thursday. Meanwhile, I will lose about 150# of meat and all of the refrigerated food I'd just had to replace after the 1st incident. They will not make any priority to help me. I DO NOT RECOMMEND CHAMBERS SERVICES!!!!!! The representative on the line also was unprofessional and laughed at me when I tried to stress the importance of getting Shawn the tech back to my house today or tomorrow, as promised by my Warrenty company. The representative should be reprimanded for her unprofessionalism for telling me that my refrigerator was not a priority. Worst customer service to deal with.

Excellent customer service!!Kevin was very helpful and completed the repair I needed in a timely…read moremanner.I would highly recommend this company.Price was a good value also.

Just bought a great upright freezer from OK Appliance. We love it! They had it cold and running…read morewhen it was delivered, ready to load. We thought that was great!

There were quite a few people looking around at various items. We were looking for a bookcase for…read moremy daughter, and we found one that is in decent shape and nice looking. The prices are fair and this location was buzzing with shoppers looking for deals. It was a pleasant experience, the employees were friendly and service was fine. This is a nicely organized spot and we were happy to find our bookcase.

They are very expensive, and the quality of the furniture has gone downhill, it used to be a very…read morenice store, especially for people just starting out.

Again I crossed beneath the furnace sky, The heat, though…read moreheavy, felt a gentler hand; And there within those aisles, calm and dry, I sought a humble bolt, as pilgrims planned. Sixty-eight cents, for three-sixteenths of steel, A relic small, as if the past were sweet, Like candy once sold by merchants who'd deal In simpler wares, before our age's deceit. Yet in the lot, where trucks hummed low and gray, A man in blue, his chest a logoed sea, Spoke of unions, prices, the Fed's great sway, And crypto bills that bind what once was free. He pressed in hand a list of podcasts, links, Modern tracts, like those the prophets made; And in my mind the sacred scroll now blinks-- Revelations, and Jesus, whip displayed. The temple's tables, overturned with wrath, The dollar's ghost, the "greenback's" fragile path. And yet, I left with only what I sought: A bolt, not soda, though the thirst was strong. For in such errands, oddly, I am taught That even common days to verse belong. Again I crossed beneath the furnace sky, The heat, though heavy, felt a gentler hand; And there within those aisles, calm and dry, I sought a humble bolt, as pilgrims planned. Sixty-eight cents, for three-sixteenths of steel, A relic small, as if the past were sweet, Like candy once sold by merchants who'd deal In simpler wares, before our age's deceit. Yet in the lot, where trucks hummed low and gray, A man in blue, his chest a logoed sea, Spoke of unions, prices, the Fed's great sway, And crypto bills that bind what once was free. He pressed in hand a list of podcasts, links, Modern tracts, like those the prophets made; And in my mind the sacred scroll now blinks-- Revelations, and Jesus, whip displayed. The temple's tables, overturned with wrath, The dollar's ghost, the "greenback's" fragile path. And yet, I left with only what I sought: A bolt, not soda, though the thirst was strong. For in such errands, oddly, I am taught That even common days to verse belong. Edit: I also donated $.32 to a nonprofit. USO I think? Pic attached

I love Lowe's!!! The paint Dept is the best!! I would definitely recommend going here for all your…read moreprojects!

Stay sway from this company!!! I contacted RSJS Deliveries weeks ago to arrange a move for my mom's…read morethings to an assisted living facility. It was a 4 mile move from her house to the assisted livjng apartment. I contacted them earlier this week and they said they were good to go. I drove 8 hours last night to meet their movers this morning. They did not show up! After repeated calls and texts to different numbers, the recorded response from one was "we are not accepting calls at this time". The text response is shown below. There was no school and there was no brown Nissan! No truck! No movers! No move! No explanation! No apology! Thank goodness for My Buddy's Movin' Company in Bloomington who I called, and when I explained the situation went above and beyond to help me out! They did a great job!

From the owner: Do you need help moving a large appliance or piece of furniture? Are you moving in state? Did you…read morerecently make a large purchase and need help bringing it to your home? We can help! Anything from furniture to picking up home improvement supplies from your local store, we've got you covered! We are a brand new small family operated company located in Bloomington-Normal, we offer professional and safe local deliveries and moving services. We provide the manpower and do the driving for you! Let us help you make your home improvement projects easier! We also offer package delivery for other businesses as an independent contactor.

The Owner K was so nice! I'm usually a shopper who likes to shop in quiet and that's exactly what I…read moregot! K Was informative and introduced himself and let me shop in peace, while still checking on me periodically. Not a huge selection but still name brands and no waiting ! Will definitely recommend if you're looking for a low pressure environment and in need of furniture.

From the owner: Your new favorite item just arrived at This Is It Furniture. We've changed the way that people shop…read moreand sell home furnishings by keeping prices low and inventory unique. Your eyes will open wide at the items we've curated just for you from leather sofas to one-of-a-kind wall art. And just because you didn't find your treasure today, doesn't mean we won't have it tomorrow, as our inventory is changing daily. So, shop smarter and take a walk around our showroom, where you'll find bargains that will make you yell "This is it!"