Went to Jos A. Bank to get fitted for my brother's wedding. All of the groomsmen came here as well as the groom. About a week out from the wedding we came to try our suits on as they were delivered for his special day. The first picture me (the better looking one/ no beard) had some minor issues, suit jacket was too tight around waist the shirt was tight which you can't see and the pants a bit too short as they hover about an inch or two above my shoes. My brother the groom (beard and muscle) had a major problem with his pants as you can see. Everything else seemed to be pretty okay except he wanted a new jacket as the other didn't fit right either. At first I was a bit concerned but then I understood this seems to be a trial and error thing. Luckily we came in with time to spare as stuff had to be re ordered and sent in. Pricing seemed a bit high to be at about $260 per tuxedo rental (everything included) but the quality seemed nice and the tuxedo looked sharp. Bradley and Layne helped us out they were awesome. Super accommodating and pleasant, whatever we needed they were there to assist. I am still waiting to get my suit for my brothers big day and will give and update then. read more

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I went in today to get a birthday present for my son. The staff were very friendly and helpful with finding the right size and styles Julie was very helpful with removing the tags and wrapping with tissue paper. I got some very nice things on sale read more

I hate leaving negative reviews, but my experience at this Jos. A. Bank location was so poor, I feel compelled to warn others, especially if you're renting for a major event like a wedding. I came in as part of a wedding party to be fitted for a rental suit. During the fitting, the associate (an younger woman) actually insulted the groom's choice of suit. If the suit is so unworthy, why is it being sold and rented by the store? It was incredibly unprofessional and completely unnecessary. When I came back to pick up the suit, I was helped by a younger gentleman who was pleasant and gave me the suit bag. I tried it on and waited for someone to come take a look in case anything needed adjustment, but all of the staff vanished. No one was on the floor. After a long wait, I gave up and decided it would have to do. After changing back into my clothes, I packed the suit back into the bag. Still no one around, so I flagged down a tall male associate to check me out. Instead of helping, he snapped at me for packing the suit up myself, something no one had told me not to do. He rolled his eyes, groaned, and repacked it himself. Then, when I mentioned I could always iron the shirt if needed, he cut me off and barked "DO NOT IRON OUR STUFF!!! STEAM ONLY!!" in a raised voice and a hostile tone. Again no one ever told me prior that I couldn't iron the shirt. Completely uncalled for. To make things worse, the return policy required me to drop the suit off the very next day, on a Sunday, after a late wedding where I was nowhere near a store. No flexibility, no courtesy. The whole experience, from being talked down to, to being yelled at, to the complete absence of customer service, was unacceptable. If you're considering renting for a wedding or important event, look elsewhere. There are online rental companies and other formalwear stores that understand the importance of these occasions and treat their customers with basic respect. This location did not. read more

Excellent service. Used for multiple weddings and any event that needs a new outfit. continue to provide a great service at the Holmdel Nj location. Always have what I need or do what it takes in store to make it happen ASAP. read more

Good selection, professional, and quick. I had purchased a suit for a wedding that was a month away. The style consultant was efficient and attentive. read more

Was just at holmdel store. All i can say is Awesome. Theresa did a great job giving me advise on Suit ,shirts ,ties and Shoes. Everything was perfect. All i can say is thank you. I will def be back !!!! read more

This store doesn't even deserve the one star I so graciously gave. First off, the suits...not good, actually terrible. The fabric is cheap, sizes are off, and the prices are about triple what they should be. Not to mention the cuts are out of style, But like me, you would probably try it on, and think "hey the tailor can probably make this look great." NOPE! And you'll probably have to go back two or three times as each and ever stitch falls out, and you walk around work with a safety pin in your $900 suit. Bottom line, avoid this place at all costs, basically go anywhere else...find a name brand suit on sale, and find a decent tailor. I personably should have walked out once I realized no one else was shopping here. Don't make my mistake. *Update: Submitted my formal complaint over the phone several months ago...heard nothing back despite being told I would receive a response. Very disappointed, I will take some pictures soon and upload for everyone to see. read more

This place is terrible. I got fitted for a suit rental back in November for a January wedding. 2 days before the wedding, I receive a call to pick up my suit. Not exactly a good business practice but neither here nor there. I report to the store to try everything on and the only thing that fit me correctly were the shoes. Absolutely horrible fit. The guy who fitted me back in November was clearly incompetent and when I addressed the issue with the sales rep that day, they acted like it was my fault. They remeasured me - a competent employee this time and I went back the next day to get my suit. I had to take off of work to do so. I shared my frustration with the sales rep and again, he didn't seem to care. What if I wasn't able to get back there for my suit? Luckily, I work at night so my days are free but what if I didn't? When would I have gotten the suit? Due to the fact that I had to take off of work, I essentially paid close to $600 for a suit rental. Awful experience. Nice suit but an absolute joke. read more

Went in looking for a tuxedo for a tuxedo for a wedding on Saturday, they informed me that the cost to rent would be $200 + $30 rush charge, I left and went down the street to Dante tuxedos, was able to get a similar tuxedo at 1/2 the cost, $121. Customer service could've done a better job, instead of making me feel like a loser for waiting too long to order the tux. read more

My husband purchased a suit which needed to be let out. When he went to pick the suit up, it had been taken in instead of out. They said they would correct it. When he went back for the second pick up which was after the promised pick up date, the suit had been taken in even more instead of let out.. again they promised to correct it. When my husband went to pick the suit up, it still did not fit as they must have cut away excess material when taking in instead of out. They added a belt loop which looked like an add on and the seams weren't even sewn closed. After contacting a manager they agreed to give him a refund. He is now left with a shirt and tie which he purchased for a suit he never received. You have lost a loyal shopper. Would give no stars if it were an option. read more

If you have alterations needed on your purchase, do yourself a favor and go to your local tailor/seamstress and give them your business. This was the worst experience ever. Three suits for a wedding party...all had issues. One came back with one pant leg an inch and a half shorter than the other (can't make this up). Then two store clerks insisted I didn't pay what I claimed for the alterations ($85). Nor did they even offer a refund of the cost for the inconvenience. Next they offered a delivery date for the corrective alteration which was a week after the wedding date. 'We'll try to put a rush on it'. I guess the local sweatshop they use must be busy these days. Horrible experience...never again. They don't deserve 1 star. read more