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Glen Mills, PA

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Jos. A. Bank

2.8 (4 reviews)
Closed • 11:00 am - 7:00 pm

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12 years ago

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Clothes Mentor West Chester, PA

Clothes Mentor West Chester, PA

3.2(106 reviews)
2.8 mi
•$$

Was eating nearby on Saturday and stopped in for some browsing. Disclaimer: I have never consigned…read moreany items at this location. I was impressed by the quality of items at Clothes Mentor. The store was laid out nicely and items were properly labeled by size. I selected two dresses and felt the price points were a good value. An employee promptly assisted me with getting a dressing room w/o me asking first. Staff were helpful in getting out a small stain I noticed on one of the dresses before I decided to purchase. I declined a plastic bag and was entered into a monthly raffle for doing so. In addition, I was told about a points program for frequent shoppers which sounded beneficial if you are an area resident.

The manager or person who claimed to be the manager was unable to resolve an issue with a return…read more Her solution was to wave a handwritten sign in my face that called out their policy. I was returning one of several items I purchased as a gift 2 days earlier. The store tags were still on it, but I could not find the receipt. I was told that the only way I could return the item was to allow them to buy it back at a lower price, I was offered no other solution or remedy. I asked to connect with the manager or owner and was given an email address only. This shop is NOT CUSTOMER FOCUSED. DO NOT BUY ANY GIFTS FOR SOMEONE ELSE from them assuming that an exchange or return will go smoothly.

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Clothes Mentor West Chester, PA - Landi  put together this look for only $42! London Times Dress size 20 - $25, Worthington clutch $5, Unlisted shoes size 10 $12

Landi put together this look for only $42! London Times Dress size 20 - $25, Worthington clutch $5, Unlisted shoes size 10 $12

Clothes Mentor West Chester, PA - Stepping Out! Frye boots size 7 $30 and Michael Kors bag $60

Stepping Out! Frye boots size 7 $30 and Michael Kors bag $60

Clothes Mentor West Chester, PA - Hand bags (many designer hand bags also!)

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Hand bags (many designer hand bags also!)

Claire's Fashions

Claire's Fashions

4.0(92 reviews)
6.7 mi
•$$

My experience at Claire's was fantastic! I was very nervous going into my appointment as I am very…read morecritical of myself and truly had no idea what I was looking for as a wedding dress. My consultant, Shana, was wonderful from start to finish. She was friendly, patient, and truly took into consideration what I liked/disliked about each dress. All wedding attire is located upstairs. It's a semi-private area that is shared with other future bride(s) and their guests. I brought along my four bridesmaids who were all given dry erase boards to write what they liked about each dress- which honestly was great for my confidence and added fun to the experience! Even though the area was being shared with another bride and her consultant, I felt like we had plenty of space and privacy. I tried on a total of ten dresses, but I was really torn between two of them on which I liked the best. Shana ended up bringing me one more dress that was a mix between the two. It was perfect. She brought me a veil to try with the dress and I had the storybook moment where all the emotions hit me at once. I never once felt pressured to purchase anything and I didn't feel rushed at all during my appointment. Turns out, the dress I selected was part of a trunk sale where I got 10% off too! Overall, an amazing experience that I will forever remember. Thank you Shana and Claire's Fashions

Went during a trunk show that had good variety of styles and prices for my bridal search. Despite…read morepaying $25 for my bridal appointment, I felt very rushed through 8 dresses in 22 minutes. Felt as though my stylist made no effort to have personal connection and just tried to make a sale without allowing my family and I to discuss things we liked about each dress to help find the perfect one. Was glad this wasn't my first store or else I would've been very discouraged as a bride. Bridal shopping should be joyous not stressful. The changing room was off of a tight hallway and where multiple brides dresses were hanging so I felt crammed on my many rushed trips to and from my groups room and the changing stalls.

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Claire's Fashions - We had a tie made from the extra material and it was perfect!

We had a tie made from the extra material and it was perfect!

Claire's Fashions
Claire's Fashions

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Talbots Store 501

Talbots Store 501

3.0(2 reviews)
1.4 mi

I was in dire need of shorts--finding myself in this predicament for the first time in my life. I…read moreheaded to my closest Talbots in the Shops at Brinton Lake only to find they do not carry curvy fit in store. The salespeople --in particular, Lisa , went out of their way to stock a dressing room with assorted styles and sizes in the hope that something would suit me. Shortly afterwards, I walked out with a great pair of fitting shorts and a pair of jeans I tried on out of curiosity. Summary: great customer service and selection. This location has plenty of parking and lots of shopping options too.

Loyal customer no more. Staff has been ignorant and--quite frankly--rude numerous times over the…read morepast few years. While the offering of products and pieces is great, the staff makes the shopping experience incredibly challenging and I am becoming increasingly disenchanted with each visit. One staff member (not sure of her name) in particular has a tendency to be incredibly standoffish and unwelcoming, with the staff members seeming to be wrapped up in their own conversation for the entirety of our 15 minute stop into the Brinton Lake location, with not so much as a glance, let alone a greeting. While I've shopped at this location for years, I feel confident in the decision to leave the site and drive a distance to another location. Or, better yet, I'll just shop online. As someone who has worked in retail, it's not hard to show customers politeness and pleasantries, even in the slightest of ways. Thank you for not giving me a reason to give you undeserved commission. I won't be back.

Jos. A. Bank - menscloth - Updated October 2026

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