Professional, no doubt. Absolutely great customer service, but when I asked the salesman to measure my suit for alteration and I say I'm looking for a specific cut, I'd very much like to have that cut made to my liking. I'm paying $300 and it's a basic request. After picking up the suit and trying it on at the store, I was unhappy and it confused the staff. I was told, "What you're asking for is what people in the city ask for--we don't really do that here." Wow guys--wow. You just lost my business for life. Not to mention that when I politely asked for further alterations, I was told the tailor is out for a week at two locations. Sorry-- this is unacceptable. read more