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    Jos. A. Bank

    1.0 (3 reviews)
    Closed • 11:00 am - 7:00 pm

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    8 years ago

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    Summer B.

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    10 years ago

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    9 years ago

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    Men's Wearhouse

    Men's Wearhouse

    2.6(12 reviews)
    0.2 mi
    •$$
    Walk-ins welcome
    Available by appointment

    Great service. Very nice selection. My husband rented a suit and was very satisfied. I found some…read moregreat deals on dress shirts for my son-in-law to wear to work. Wonderful experience.

    The initial fitting was cool. The guys here fitted my son and I for our tuxes and helped us pick…read moreout a style that would match my wedding colors. They were friendly and we were done in about 40 minutes. What I didn't like was that the pick up date for the suits was 2 days before the wedding. Not only does that leave little time for mistakes, but why would I just be trying on my suit 2 days prior to my wedding? Why not have the suits a couple of weeks in advance, that way theres no rush, and no added stress to an already stressful time. They sent me a email saying that my tux was ready (no call, ever). I had to be in by 3 pm the next day to try on the tuxedo for anything wrong. Which was thursday and the last day of the week they will alter anything. I couldn't make it by 3 so I had to come the following day, and hope that everything fit. I had lost 25 pounds from the time of the initial fitting, and my tux was really tight. The associate said it looked great, but it pulled on me with every move. At this point i'm just to tired to argue, and i'm excited, but i'm ready for everything to be done with. The associate insists that he packs the tux back up for my son and i. He also gives me the suit for my best man. I walk out with 3 suits in hand, and when I open up my bag the next morning I have no shoes. I folded the pants after trying them on, and left it on the bench in the fitting room. Right next to the pants I put the shoes (size 16), which are very hard to miss. My ceremony starts at 1130. Their store opens at 10:30 and I couldn't get everything set up because I had to wait for them to open to go get my shoes. The associate said he had found them the day before, but nobody questioned why there was a pair of shoes left behind in the fitting room. I'm almost certain if they took the time to look into who left a brown size 16, somebody would've remembered. Its about 1045 when I get the shoes, and my venue was 30 minutes away in Pasadena. Needless to say our event ran behind schedule, and we had to cut things short to end on time. Then after having such a big day, you're required to bring the tux back the day right after the event. I bet they make a killing on late fees. I just had the biggest party of my life, and barely slept a wink, but I can't forget for 1 moment to bring the rented tux back the next day. They should give you at least a week. I mean whats the rush? I don't think I would rent another suit from this location. It's not my first rodeo with this company, and i've never had these issues. Only on the most important day of my life I guess.

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    Men's Wearhouse
    Men's Wearhouse

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    Marshalls

    Marshalls

    3.3(38 reviews)
    0.5 mi
    •$$

    Located in the Village at Waugh Chapel! Plenty of parking…read more Tons of holiday decor here! I was in the area trying to pass the time and stopped in. I wasn't looking for anything specific. I found this store wasn't super organized but I was able to snag some bargains! There was a bit of a line, but it moved along. My interaction with the employee was good.

    Absolutely horrible customer service…read more I haven't been to Marshalls in a while, so apparently there is now a different process for using the dressing rooms. I was not aware of this, and instead of simply explaining the new procedure to me, the employee working the dressing room made the entire interaction unnecessarily hostile. When I first approached the dressing room, the employee repeatedly pointed behind me and said something that sounded like "hang there." Because of her heavy accent, I genuinely could not understand what she was saying. I asked/needed her to repeat herself multiple times because I had absolutely no idea what she was trying to tell me. Instead of recognizing that I was clearly confused and explaining it, she became visibly frustrated, walked over, and slammed her hand down on the hanging station. For context, in the past I have simply told the employee how many items I had and been given a number, so I had no reason to know that the process had changed. I was not refusing to follow a rule. I literally did not understand what the employee was asking me to do. Then, on my way OUT of the dressing room, I encountered another employee. She told me to "hang there," so I hung up the clothes I did not want. She immediately snapped, "NO. ALL OF THEM," in an extremely rude tone. I understand having policies. I understand wanting customers to follow them. What I do not understand is why employees feel the need to treat a confused customer like they are a criminal instead of simply saying, "Hey, we have a new dressing room policy. Please hang all of your items here." That would have taken approximately five seconds. Instead, I left feeling embarrassed and genuinely uncomfortable over something that could have been resolved with one normal, polite explanation. If your store changes its procedures, customers cannot be expected to magically know the new rules, especially when they have not been in the store recently. The policy itself is not my complaint. The absolutely awful attitude and customer service are. I will think twice before shopping at this location again.

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    Decent price on pans

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    Suspender Store

    Suspender Store

    4.2(5 reviews)
    5.7 mi

    Almost overwhelming selection; reasonable prices; prompt delivery; accessible customer care. Three…read moremore things: suspenders eliminate belt pressure on sciatic nerves; allow for carrying weighty items in pants pocket; and minimize need to alter cuffs due to material (or physical) shrinkag. Buy with confidence.

    I purchased two pairs of suspenders from the Suspender Store; these were separate transactions…read moreabout one year apart. Both of the suspenders came apart at the buckle end (see pics) after a few months of use. After the second pair came apart, I contacted the Suspender Store via email for refund or replacement and got no response. I followed up after a few weeks and Karie from the Suspender Store replied agreeing to refund the purchase price but only on one of the suspenders, she stated the other one was out of the warranty period. Note each pair had the same defect - the buckle came apart. One month later there was no refund. I followed up again with Karie who told me "Thanks for following up. It looks like it was sitting in pending. We pushed the payment through." This seemed like an untruthful excuse. I feel that if I had not followed up I would never get the refund. There was never a delay or 'pending' status when the Suspender Store was processing my payment to them. Also Karie refused to refund the original shopping cost I had paid. So I bought two pairs of suspenders, they were both defective with the same exact buckle coming apart issue, the Suspender store only refunded me for one of the two pairs. I experienced poor quality product and terrible customer service, they would not refund the shipping even though this was a defective product, and they jerked me around on the refund as I had to follow up several times and never would have received the refund they agreed to if I had not followed up. Warning when doing business with the Suspender Store, Poor quality product and terrible customer service.

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    Suspender Store
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    Jos. A. Bank - menscloth - Updated October 2026

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