TERRIBLE EXPERIENCE.....
I'm a nonprofit business owner. A young African american entrepreneur. My dad shops at Jos A Banks ALL THE TIME...this was my interaction
I walked into the Crofton store and introduced myself.. "Hi... I'm *******"... a woman who I'm going to assume was Charlene (she didn't give me her name) but based on the other reviews sounds like a perfect description of her. Charlene walks up to me... "How can I help you?" Totally disregards my name..so I ask "May I speak with a manager?"..her response "How can I help you?"... my response: "I was wondering if I could speak with someone regarding sponsorship for a nonprofit organization?"... her immediate response "NO"... my response: "I'm sorry, no I can't speak with a manager?".. "No".. I said "Ok well can I at least tell you a little bit about my organization?" Charlene's response - with a snarky laugh.."No it doesn't matter because I'm not doing it and don't want to waste my time"... and gives me a look of disgust...I said "Ok then, wow.. you have a great night".. she walks off, turns her back to go to her fellow colleagues who were chilling in the back... to talk to them... keep in mind - no customers were visible.
That was by far the rudest response and interaction I've ever received. I get it - not everyone wants to donate, but her attitude was not the culture of a Jos A. Banks employee.. especially manager at that. Crabs in a barrel..I give it one star because the store was clean. read more