Very professional and super friendly! I wasn't quite sure what was wrong with my car and they were…read morequick to look at it, give me an estimate, and keep me updated on all the work they were doing! I felt I was charged fairly and they went above and beyond on their customer service! And they came to pick up my car all the way from Manson, WA! My car feels great and I plan on returning if I ever need anything else done!

I was searching for a great auto electric troubleshooter and I found that in "Auto Electric…read moreRebuilders," aka "Romaine Electric." Javier and the crew deciphered my notes and our chats to follow the leads and repair my Monte Carlo's electrical issues. Located at the base of the "George Sellar Bridge" on South Wenatchee Avenue at Ferry Street this crew is the "go to" place for any vehicle's electric problems. They are professional, reliable, cost effective, and trustworthy! Thank you for your help!!!

Our starter had gone out while we were camping well off the main highway (the 2). The road was…read morerutted, hard to find, but Patrick found us. He had a good enough jack that I was able to safely climb under the van and bang on the starter while he worked the key. After a minute or two it fired up. This was above and beyond as far as we're concerned, great service, friendly driver who was totally willing to help. I suspect he saved us in the neighborhood of $1500. Hopefully we'll never get caught in a jam like this again but if we do we'll call Dick's.

We were almost 200 miles from home and in the middle of nowhere--Dick's came through for us in a…read morebig way. I really appreciated how Rebecca stayed in contact with me while we waited for the truck, and Kenny got us all the way to our house. I am very thankful for their efforts!

super helpful, quick, and efficient! had my best interests in mind. :) was able to get the car I…read morewanted within 2 hours of seeing it in person.

I'm always a bit nervous about car dealerships. My daughter was looking for her first car. They…read morewere easy to work with and did not push us at all. I really appreciated that. What made this car dealership stand out was 2 days later, my daughter's car battery died. They not only replaced the battery for free but drove her to her workplace and then when the car was finished, they drove the car to her workplace and gave her the key. They went above what was expected and we really appreciated it.

Came into town with plans to leave the next day on our continued WABDR tour. The back break was…read moremaking a popping sound so I gave Sean a call he got me in right away checked the breaks out found a loose E-break cable, he adjusted both the E-break along with the others and re torqued the new wheels all with an hour and a half. All fixed up and ready to roll. Reasonable price and a great guy to deal with!!

DO NOT TAKE YOUR CAR HERE. I recently relocated to Wenatchee from GA and I own a 2003 Jaguar XJR…read more My AC compressor is seized and I wanted to get it replaced before summer. I took my jag to Revv because its the only place in Wenatchee that advertises itself as an import car shop. I called last Friday and the guy didn't want to replace my compressor without a diagnostic, which is understandable. So we scheduled a diagnostic for 9:30am Monday morning. I asked him how long it would take while we were on the phone and he said it wouldn't take any longer than an hour, so I told him that I would just wait in the lobby rather than drop the car off. He said no problem. Well I get there at 9:30am Monday morning and he says "Okay it will be about an hour before we can get to it, I'll call you when it's ready." So I told him no, and I had to bring the car back at 10:30. So when I get back at 10:30 I give them the keys again, and they say "Thanks, we will call you when its ready. Hopefully we can get it done today depending on what all we have to fix." Again, I said no. I was bringing it in for a diagnostic and estimate, not to get fixed. So they finally look at the car and it sits in the parking lot for 30 solid minutes AFTER they were done looking at it before the guy would type up my estimate. I get the estimate: $1200! $311 for labor. The rest was the cost of the compressor and to recharge the AC. So when I got home I looked up the price for the EXACT SAME compressor online and found out that he had up-charged me a ton. The same compressor online is only $260 brand new. He at least doubled the price. I think it's because I'm an 18 year old girl and he thought he could scam me. The whole time I was there I felt like he was talking down to me and he was treating me like I had no clue what I was talking about. I don't know a ton about cars, nor do I pretend to, but I'm not stupid. I just called Anglers Auto Service and the guy there said I can buy the compressor myself and the estimate is only $300 which includes labor and recharging the AC. SO $560 total at Anglers vs $1200 at Revv. If I'm satisfied, which I'm sure I will be, I will take my car to Anglers every time I have a problem.

I bought my daughter a 84' Mustang and had Dean Windsor take a look at it, he didn't recommend that…read moreI put any more money into but, I felt I needed to try and get her car working. He did his best trying to keep the cost down however, there was just too much wrong with the car. How many auto places do you know that would tell you "Don't put any more money into this car.." Well REVV Auto did because they care about the clients. I have a BMW and would not go anywhere else. If you have a import then you should bring it to REVV because they know what they are doing.

Lathan assisted me with a blown tire on my trailer on Highway 2, twenty miles west of Leavenworth…read more I had a good response and good dialogue with him regarding my options after helping put on a spare and deciding whether to go back to Leavenworth with him following or risk continuing all the way west. I felt the overall experience was much better than just a roadside assist transaction. John B.

Good communication, and was able to get out to my location very quickly. Lathan was very…read moreprofessional and got my semi pulled out of the snow in almost no time at all. I highly recommend this company if you find yourself needing a tow.

Our daughter recently bought her first new car, and we couldn't have asked for a better experience…read more Mark Lenicka was absolutely wonderful from start to finish. He was so patient, kind, and genuinely caring as he walked her through the process and made sure we all felt comfortable every step of the way. He even came in on his day off to help us, which says so much about the kind of person he is. Buying a first car is a big milestone, and Mark helped make it such a positive and memorable experience for our family. We are truly grateful for all he did. We highly recommend Mark and Cascade Subaru!

Found exactly the car I wanted and received exceptional service through the process. I worked with…read moreLeon Comeau, who is the most knowledgeable person I've ever met in all things Subaru. He showed me features that I had no idea existed, and provided tips and tricks for maximizing the benefits of the Costco Auto Buying Program. He followed up timely and supportively after my purchase. Nothing about the process felt high pressure or unclear. This was the best car buying experience I've had to date!