I went to Chapel Hill Tire because my car was leaking transmission fluid. I walked into a clean and…read moreshiny location, which turned out to be the first red flag. instead of looking at just the transmission, they charged me for a "full diagnostic," and then told me that the simple leak fix was going to run an exorbitantly high fee. I went to the another shop, one recommended to me for their integrity, who stated they would look for free and fix whatever they found. Turns out, there was no leak in the first place, and that the dripping had other explanations not requiring any expensive intervention. Chapel Hill Tire has lost my trust. Do not give these fearmongerers and scammers your business. Their shiny new interior is paid for by your dollars, once they scare you into paying for things you don't need. If anything, get a second opinion and a quote from another place.

This location, and Brett in particular, continue to go above and beyond in helping me first, rather…read morethan trying to take my money. Honest, good business.

Cheap and excellent service. I use them for oil change and state inspection. 10/10 I will…read moredefinitely recommend

The place to go for oil changes, inspections and repairs!…read more I have been a long-time customer of this business. The guys at Hope Valley 66 auto repair shop always contact you within a timely basis to give you a reasonable estimate on any repairs that you may need. They will not suggest unnecessary repairs and will not try to overcharge you on service. Getting oil changes and inspections here is a breeze, I never have to wait very long, especially if I arrive in the morning on a weekend. If you need a more complex maintenance service or repair performed, generally you need to bring in your vehicle on a weekday for the mechanic to perform diagnostics. Whenever I have had to drop off my car for such a service, I will receive a call within a few hours after diagnostics are complete, with an estimate to approve of the repair. Usually, the repair (brake work for example) is complete by the end of the day. On occasion, a repair might take longer than that due to waiting on a part to arrive or some other factor but rarely do I have to wait more than a day or so. Be aware that this is an independent shop, not part of a large dealership chain or something, so the waiting area is fairly small and spartan. I believe there is free Wi-Fi available but have not had to use it for any period of time. Again, Hope Valley 66 offers solid, reliable service for very reasonable rates and I would recommend them easily.

We've gone here for years and they've kept our ancient Honda Fit humming along beautifully. Never…read moreripped us off for unnecessary repairs; always friendly and knowledgeable. They know what they're doing, they charge a fair price and their turn-around time is always great. Can't say enough good things about John's Automotive!

John's is a reasonably priced car repair facility where you can get an old vehicle fixed without…read morepaying more than 50% of its value. I priced brake jobs for my old Ford truck. All the corporate repair shops gave estimates from $125 to $300 more than John's did. Even with their $100 off coupons if you book online lol. The costs I paiid were reasonable at John's and he corrected a minor problem withoUt charge to facilitate the principle repair. This is not the first time I've have this type of experience at Johns Automotive and for sure it will not be my last experience as I plan to continue using their services to keep my older vehicles running witHout exceeding their tax value.

Came in for an inspection and was in and out within 30 min. Great customer service at the counter…read morefrom Mr. Poe he was very polite and helped to rush my car in!

Repairs done (single visit): Radiator & coolant compressor. This is a chain, apparently, but this…read morereview is specific to this locale. It seemed worthwhile to post a review because I noted a prior negative one related to a similar radiator repair. That made me very nervous myself when spotting it only after I'd left our Honda Accord there, but our experience was as positive as any car repair can be in trying circumstances. I had to very quickly find a garage via Siri search while on the road, with the added pressure that it was late afternoon, with many shops nearby already closed. This one was just minutes away from my highway location so the choice was pretty much forced on me by my highly alarmingly worded warning light. (What had seemed a minor cosmetic-damage-only encounter between car's front end & a buried railroad tie had, in fact, ruptured the coolant system, draining all the fluid, with potential to dangerously overheat the engine.) The very efficient and well-informed woman at the front desk helped advise the technician and they got my car in and assessed it together with speed & competency. Her initial estimate of damage and cost turned out to be accurate and both she and a man who alternated with update calls were helpful with the process of syncing with insurance + locating parts. Communication with us was routine and clear. During the initial wait, I saw them being equally well organized and courteous with others, even though it was then very close to closing time. I'm no automotive expert, so can't advise with any certainty if the job could have been done cheaper or faster (it took a few days due to coordination with insurance & getting one part), but...the final tally was adjusted slightly lower to match my insurance coverage -- much appreciated -- and three weeks later, car is still performing great following the repair (I wanted to wait on a review to ensure no surprises.) Also, they were kind to an elderly family member I was with, keeping the office open a little late so I could run down the road to pick up a rental. So, for making the crap experience of a car accident far from home a process as painless as possible: all stars.

I scheduled an oil change and basic maintenance. Got my appointment rescheduled twice. I understand…read morethings happen. Confirmed a new time, and I show up again. "we don't have any technicians to work on your car." Then they wouldn't commit to doing the appointment the next day and acted like I was hassling them when I offered to leave it there overnight. maybe the techs are good but the service is garbage

I have never written a review but this place was the worst experience i've had. I went to firestone…read moreabout a week ago on the 24 of october 2025 for an alignment. simple. Then after 3 days i need to come back for another alignment. the steering wheel was worse then when i took it. I took it back the next day and i wait 1 hour for them to tell me that they can't do the alignment because the technician wasn't there. So they told me to come back tomorrow at any time and after waiting an hour i need inner and outer tie rods on both sides. Okay that was fine my uncle is a mechanic and he could do it. i knew if i would do it with them they would over charge me or maybe it wasn't even necessary. Somehow when i left firestone my steering wheel was back to normal even though they said they couldn't do anything. 3 days after my car has a flat tire. My entire left tire was gone. My right tire was showing the threading. My front left tire was wearing out from the inner tire. They also left a loose bolt. I had so much trust in them and they put me in a car that could've put me in danger. I was driving the far places not knowing that my car wasn't safe. If they saw my tie rods how did they not see my tires were ripping apart because of them. They did replace the rear tires but that doesn't justify the fact i was driving that. After they put the tires on my car they didn't even do the alignment again(which was fine), they didn't even want to touch my car anymore so I honestly need a refund because i had bought the 12 month alignment. just for them to mess up the first time and i am never going back.

J was arrived on time despite the short notice he was given for an alternator replacement. He did…read morean excellent job, was courteous and offered a competitive pricing.

J knows cars!! Brought my Benz in to have the AC fixed. The price was reasonable so I gave him a…read moreshot. It was finished in one day. He is fully trained car specialist whose passion shines through. He loves what he does. Needless to say, the Ac works fine. I want to add that prior to this, I had brought it to a popular repairs shop specializing in Benz, and they did not fix the problem. It pays to use a new person, like I did. I gave him a chance and he shined through. I encourage you to contact J with any car problems you might have. His communication is top notch. All my questions answer. Thank you, J.

Had an oil change performed on my vehicle on March 2025, but I did not want to have tires rotated…read moreas I was planning to have that done elsewhere along with balancing. They performed the oil change well enough, but they always seem to be a bit less welcoming when you state that you don't want the tire rotation service. My main issue, however, is that they did not appear to top off my fluids although they include a $6-plus charge for that service on your bill, according to the genial woman who checked me in. I ended up having to buy washer fluid myself to refill my vehicle's reservoir. Also, I would have liked to have gotten the checklist of systems they checked, and the videos they used to provide. Did they not check everything because I didn't want to have the tire rotation? I don't like having to think about that possibility. I'll likely still go there for oil changes, but I am hopeful service will be a little better overall.

Save time & money: go elsewhere!!!…read more My wife had a flat tire, and made the mistake of having it towed to AAA Car Care at South Square. They decided that all four tires needed to be replaced, plus a couple other things, and quoted over a thousand dollars (!!!). I said how about you patch the flat tire and I'll come pick it up- which they refused (!!!- professing deep concern about our "safety" lol). Since it was now mid-afternoon the day before Independence Day, I had to scramble to find another shop to tow it to ON MY OWN DIME (the lack of a spare tire is another story). Luckily I was able to find one and they patched the tire for $32; all the tires are just fine (no evidence of "dry rot" as claimed by AAA). This is a great place to go if you're itching to spend extra for stuff you don't need; otherwise you should GO SOMEWHERE ELSE!!!

Had a tire with a leak (nail). Told us it could not be repaired, needed a new tire, replaced…read more told us rear brakes/ rotors needed replaced. Final activity: 2-new tires New front and rear brakes and rotors Front alignment Cost-$2342, expensive! Duration 2 days. Brakes/rotors price was 2x last year. Staff was very accommodating and help

At the end of our week long road trip in our 2012 Corvette Grand Sport, our right rear tires went…read morefrom 23psi to flat in a very few minutes. We were fortunate to be able to seek out a local place to assist. We requested to have the tire looked at and plugged if possible; just our luck it was a large bolt on the juncture of the running space and the side wall, making it not repairable. But this wonderful gentleman said, have a person at our warehouse and I will call and have them bring back the tire, take your car in as soon as it arrives and get you on the road. The cost we both thought was as we expected for a rear Corvette tire. If you ever find yourself in need this is the place to go! Thank you all so very much

Came here to get my vehicle inspected in order to register it. Quick service. Tahir was very…read morenice. Reasonably priced inspection for $13.60!

This place is the bomb for inspections. There was no waiting. The owner was charming. No hassle…read morewhatever. I wondered why I was driving out-of-the-way when I could've just gone to a Jiffy Lube. This was way better than Jiffy Lube.

My car, the first and probably only brand new car I'll ever have was vandalized as I ran into a…read morerestaurant to retrieve an order I had called in. As I was returning to my car, I could see it from a distance, someone had "keyed " scratch, the entire length of the driver's side of my vehicle. It was severe. Rule of thump: put water on a scratch on your auto finish, if the scratch disappears it can be buffed out. When I got home I ran the hose,wet the car, the scratch remained completely visible. As I'm new to Raleigh, and new to NC I didn't know who to call. I opened the Yelp app and contacted several repair shops based on reviews. They all responded promptly and gave a quote except one. The first one to respond didn't give me a quote, he set a time for the next day when he could come see it in person. The day Travis arrived a few minutes early and I was ready. He inspected the scratch and gave me a quote, best by several hundred $$ I was skeptical, I told Travis I was awaiting to hear from a couple more shops but I would let him know either way within a couple hours. I had a good feeling about Travis so even though his very much lower price gave me a "too good to be true" vibe, I needed my car fixed so I texted Travis. We set a time for two days later as I had to work around my schedule. Travis' two helpers arrived early, before Travis. They explained they would prep the car and could start immediately. I left them to get started as I had a project had had to attend. When I looked outside maybe 20 mins later Travis was there his truck unloaded, equipment set up. All three seemed very busy. What they had to do to get that scratch out was unreal. The scratch wasn't just to the metal, the metal was scratched as well. It was a lot of work many steps in the process and it took some time. As they neared completion of the project, one of the guys found me in my backyard and filled me in. I started towards my car, already close enough where the scratch was previously visible, I saw shiny pint. I continued to close the distance, scrutinizing with increased intensity. I was at the car, scanning the previously damaged area with my eyes. I saw no sign of any damage, no residual of the scratch whatsoever. My nightmare was over, Travis and his guys made my car look like brand new. I can once again drive my car with pride. I recommend Same Day Bumper and Grill all day every day and twice on Sunday Than you Travis !!

These guys came to fix my bumper. The color didn't match. The clear coat kept running so it took…read moremultiple attempts. When they were done I had clear coat all over my window. For the amount they charge they are really stingy about only doing what you mention.