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    John's Automotive Service

    5.0 (5 reviews)

    Services - John's Automotive Service

    Routine automotive maintenance

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    bp

    bp

    1.8
    (8 reviews)

    As I was pumping gas, the line disconnected from the top and came crashing down, spilling all over…read moremy shoes, clothes and the ground. I went inside to report it and to ask for help (I was worried about the gas all over the ground), and the two sales clerks just told me to go to another pump. I asked to speak to the manager and they refused to give me someone's name, telling me to "look on the Internet." I have never experienced anything like it. This place is a safety hazard, no one cares, and there is no one in charge.

    I refueled and needed to add a little air in my tires due to the temperature drop. The air machine…read morewas messed up and pulled air out of my tire. At first I thought I did something wrong, so I asked another customer to help, but it did the same thing to him. Then, I went inside to ask for help. There were 3 men behind the counter, no customers. I explained what was happening and they completely dismissed me. Then I told them a man had tried also, and they sighed and came out. Then they acknowledged it was broken. The sexism on display and unwillingness to help the customer was so rude. I will say he offered to help with the spare, but I called GEICO roadside instead. I had to practically beg for a drink during the 1 hour GEICO wait. Like really? My car was drivable before coming there. Then I realized there was tape dispenser sitting on the air machine when they came out to put the out of order sign on it. Hmmm. So how often does this happen?

    Chapel Hill Tire

    Chapel Hill Tire

    3.3
    (7 reviews)

    So far, they've done the best they can to accommodate my situation. I have Endurance for my Car…read moreCoverage. Well, as it turns out Endurance took a long time to give the go ahead to fix my car. Then after they did, they would only pay about 60% of the cost, leaving me to pay the other 40%. However Danielle did give me a Veteran's Discount for my portion. so that was a bit of a help. They didn't get my car done today but went ahead and ordered a Uber to take me home tonight from my job. That's good Customer Service. Tomorrow, when they finish with my car, they'll have Jimmy come and pick me up from home and take me to my car. So as far as the Service is concerned, I think they're top notch. This is my first experience with Chapel Hill tire, but I think when I do need tires, I'll go there.

    I went to Chapel Hill Tire because my car was leaking transmission fluid. I walked into a clean and…read moreshiny location, which turned out to be the first red flag. instead of looking at just the transmission, they charged me for a "full diagnostic," and then told me that the simple leak fix was going to run an exorbitantly high fee. I went to the another shop, one recommended to me for their integrity, who stated they would look for free and fix whatever they found. Turns out, there was no leak in the first place, and that the dripping had other explanations not requiring any expensive intervention. Chapel Hill Tire has lost my trust. Do not give these fearmongerers and scammers your business. Their shiny new interior is paid for by your dollars, once they scare you into paying for things you don't need. If anything, get a second opinion and a quote from another place.

    John's Automotive Service - servicestations - Updated August 2026

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