I went in for a classic French tip with oval-shaped nails. The service was good and they were sweet…read more(the woman did my toes and Andrew did my nails). But when I got home, I noticed my nails had air bubbles in them. So, I called and came back in 2 days later. The woman that works there told me she couldn't see the bubbles and when I showed her a picture of them (second pic below) that I had taken right after the appointment, she said it was AI?? I asked her to either take them off and refund them or just to redo them. They refused to redo them and said they would take them off and refund them, so I agreed. They only clipped them? Both refused to soak my nails off because it would've been an extra charge. I had high hopes based on reviews and they were sweet and respectful during the appointment. I would have been a recurring customer if they had just fixed the problem. EDIT: I forgot to mention this at first. They tried to refund me $65 for the nails (still paid $45 for the pedicure) and instead of refunding it, they charged the card. I had to wait in the salon for 45 minutes for a $130 refund. $65 for the nails and $65 for the charge. Insane experience.

Love Andrew and Cathy They do an excellent job with my…read morenails Almost anytime I need fixing or just an appointment they will fit me in

I have come here a few times now and the service is outstanding every time. The owner is so sweet…read moreand friendly, and all other employees are kind as well. They do a great job and are very skilled at what they do.

If you're thinking about trying this place out, do it! Kevin does my nails every few weeks and…read morethey're perfect! Everyone at the spa is very friendly when I walk in and never have to wait to get service. Prices are very reasonable as well.

Super good service and nice people. Helen is my favorite and she always does a good job.read more

I love nail love! I don't get my nails done often but I wanted to make sure I picked a good place…read morefor engagement picture nails. They did exactly what I asked for. Prices are average so it was perfect for me. The owner is hilarious as well! I drove about 35 mins from work and I will again!

The first time I came the service was great, tech was thorough, spent time at each task and my…read morenails looked neat and color was tidy. I've come twice more now and they rush you through, are distracted with their co-workers and don't spend time on task. Won't be back.

I have went to this salon for years and have never had a problem. I left crying today. Not only did…read morethey say "why are you yellow" and acted like I messed up my nails. My nails have never been so crooked. I was charged 100 dollars for a regular pedicure and my nails. They said it was from GEL that I never asked for. I'm so disappointed and will now have to pay more money to get my nails fixed

Great time with my sisters. We had some simple designs and they did a good job making sure we got…read morewhat we wanted.

Trish's Nails in Cartersville was an absolute disappointment. My daughter and I decided to try a…read moredifferent nail salon, and unfortunately, we seriously regret it. The moment we walked in, there were red flags--no pricing sheet was shown or offered to us, and that's where the confusion (and deception) began. I specifically declined a callus treatment, yet the technician went ahead and did it anyway, then had the nerve to charge extra for some lotion she used without my consent. She even made a point to show me the scraped-off lotion like it was supposed to be impressive. It wasn't. Then came the so-called "bath bomb" choice. We were told it was $5 as she held the booklet so I could choose one while she made sure to conceal the actual price. At checkout, the truth came out--it was actually $55. That kind of bait-and-switch is unacceptable. Near the end of our appointments, the staff scribbled our total charges on a tiny, hard-to-read piece of scratch paper. My service came to $80, and somehow my daughter--who received less--was charged $85. It's clear this place thrives on misleading customers and upcharging without notice. Bottom line: this was an overpriced and dishonest experience. Save yourself the headache and your hard-earned money--go somewhere else.

Candy and her husband are amazing. She is extremely talented and meticulous with her work. Prices…read moreare reasonable, and her manicures last a long time. Highly recommend!

I came in to get a foot pedicure. I don't care anything about getting my toe nails painted, but I…read moreneeded my toe nails cut as I have a bad back and can't do it myself. It had been a while and I expected the toe nail scene out of "Dumb and Dumber," but it was a pleasant experience! The technician was great. She spent 45 minutes and did a fabulous job on my toe nails, some ingrown, foot massage was incredible, and I felt like a brand new man when I left. I'll be back will bring my wife and family members with me.

Cannot say enough good things about Genuwynn!!!…read more NO-ONE can do nails better, and I seriously do mean no-one. I have 109 nails salons near me in Woodstock, and I drive here because it's top notch. Gretchen is a massage queen, I've never been so relaxed!! The vibe is so relaxing. And don't get me started on what a skin goddess Latosha is. My skin is better now than 10 years ago, and that is EVERYTHING to a girl in her 40's. It's your one stop shop for looking your best. You couldn't tear me away from this place. Just go!- you won't be sorry.

Although her new location is 35min away from me…read more.. It's always worth the drive; She takes her time, always... Not like an Hr slot & U go home w/ all sorts of knicks from Ur mani*pedi. I most especially like that she offers dry mani*pedis. Less soaking of Ur skin, less damage & doesn't dry Ur skin out during Ur appt. She's super attentive to what it is U like and ever since I've gone to her starting LYr in Aug, she's nvr disappointed me. Keep up the best customer experience U give Eligh!!! #10

Todd has been keeping my hands looking lovely for over two years. I will never stop getting this…read moreindulgence.

Charged me $90 for acrylic French tips. Thats an absurd price to pay in Cartersville, GA. On top of…read morethat, I was initially unsure exactly what length I wanted my nails. I didn't want them too short or too long. I asked the man to remove 2 tips he had already cut because I thought they looked too short. (This took him 20 seconds to remove btw). Then, when he asked me if the length was ok after cutting the tips again, I asked if he could trim them shorter- to which he chucked and said that would be the length they were before - as if he was annoyed. Sorry but I'm not paying $90 to be unhappy with the length of my nails for 2 weeks. It took 20 seconds to fix and it costs nothing to be nice.

I've been going here for the past 2 years and not only are the prices amazing the people and…read moreservice is wonderful. I always do the most dramatic nail designs because I can't do basic and they always nail it to the tea. I love the vibe and energy in there it's very friendly.

AMAZING WORK The environment is trying their very best to…read moregive off luxury and it's the thought that counts. Pretty amazing staff I love working with Ryan. Always get my pedicures and manicures here

I was a walk in customer today and was well received. The pedicure and manicure were excellent…read more Hanna did an amazing job shaping and filing my nails. Everyone made me feel welcome. I will be back.

How do you give a no star rating? I have been going to this establishment for years. This place has…read morebeen going downhill ever since it sold. It is unsanitary! I have eight out of 10 finger nails with embedded fungus. I received the worst powder dip nail job. Improperly applied, it allowed moisture to get in between the powder dip and my fingernail. Incompetence. Don't be fooled by the 316 part...