Professional and thorough.. They got my leaky foreclosure up and running in a day after 3 years of…read morebeing dry. Everything leaked so they definitely had their challenges and they were good at helping me only replace the most critical components. The only downside is I found their pricing to be on the (very) high side. I understand good plumbers are never inexpensive but they are pricey. I've worked with several of their techs and they all know their stuff. The work was flawless!

I had a great experience 2 weeks ago when a pipe had broke in my home. I called Del Plumbing…read moreProfessionals to provide me with the repair. I received a returned call in the afternoon as they stated. They said they could arrive between 8-12 pm the next day. I pleasantly received a call at 8:10 that they would arrive by 8:30. Two very professional men introduced themselves, and discuss what they would do after reviewing the situation. I approved the quote further the repair and when speaking with Anthony I'm I asked if he could review our cooktop as there was slight gas odor from time to time beneath it. Anthony discovered a small leak on the gas connector provided me with a fair quote and proceeded to repair. Within 2 hours all concerns were resolved. I highly recommend Delaware Plumbing Professionals for any plumbing issues.

We had a drain that would not clear. I used a 25 foot powered snake and it did not clear. Larry…read morearrived on time and was great. He took a look at it and went to get his equipment. He was done within the hour. It only took that long cause he was making sure we would not have the same problem in the future. I would definitely recommend this company. Thanks Larry!

vonkoch…read more The company supplied the best available hot water heater on the market. The installation was quick, efficient, and very professionally conducted. The installer was friendly and very knowledgeable in his trade. The installation was a somewhat difficult one. Both the owner and installer came to the work site and immediately resolved all problems. The cost for the installation was quite reasonable, I intend to use this company in the future and would certainly recommend contacting them for any hot water heater installations

Oh my goodness I can't believe what awesome people these folks are. Phil is our rock star. He went…read moreabove all expectations. I'm here in WA state and early this morning my mother in law calls and is just beside herself because there's a leak or something somewhere and water was coming into the basement. My father in law wanted a specific plumber and I couldn't find their number so I actually called these guys and Phil answered, he was helpful and even gave me the number to the other company knowing that they were looking to hire someone else and that showed such character. I thanked him and proceeded to give the parents the number. As the morning progressed I gave my mom in-law Phil's number and he's currently taking great care of them. All this help from a stranger nearly 3,000 miles away. I'm so so thankful that there's still seriously wonderful people out there.

Tri Elite Advisors was recommended to us through a personal friend who had used them. Phil came out…read moreand prepared an estimate with a very reasonable price. Shortly after they came out and installed a new air conditioning and heating system. The system has been working excellent. Phil and his staff were very knowledgeable and professional. We also recommend Phil and Company to relatives and friends. Phil takes pride in his work. I would not use anyone else. I highly recommend Tri Elite Advisors.

ONE HOUR HEATING & AIR CONDITIONER DELMAR ( Benjamin Franklin )…read more Doing the unexpected single digit weather a few weeks ago. My condensation line was frozen from the outside to the furnace area. This create internal faults within the furnace unit causing it not to work properly. I had (5) ONE HOUR 'EMPLOYEES' at my residence analyzing this unfortunate circumstance. Thanks to Jeff Catalini Field Supervisor, Kyle Wilson Operations Manager, John Rocker Austin Schmidt and Thomas COOK 'TJ' all Technicians analyzing and try to find solutions. Throughout this (6) day process, new condensation pipes were ran heating wiring placed, and still the furnace was like some relationships, hot, cold, boring and just not working. I had lost total confidence in this furnace system and would hopefully not encounter another episode like this. I made the decision to get another furnace. It was in installed very professionally within a timely manner THANKS TO ALL the names LISTED ABOVE but a huge thanks to 'TJ' Thomas COOK, who did a great deal of the installation solo. 'TJ' was very explosive with KSA's Knowledge, Skill and Ability in what he was doing and how he was going about doing it as well as teaching me the new system and the new thermostat. I give him his prompts as a Young HVAC employee Thomas COOK his on point Thanks to Tracey ( office ) as well for informing me of dates, times and who was coming.

Our Fujitsu splits were not putting any cold air out. When our technician Joe arrived, he was…read moreprofessional, courteous and knowledgeable. He was able to find the issue and resolve it quickly. He took the time to answer our questions. Today he was the hero. We have an 86 year old with dementia so it was very important to have our AC issue resolved before next weeks triple digit heatwave. We are going to be calling One Hour Air Conditioning and Heating for all of our future needs. We highly recommend them!

Debated between one and two stars. Not really sure why tho, actually. Maybe because the customer…read moreservice reps were nice? That- and they must take a lot of crap for the managerial team or whomever is over there making some major money off of them & the technicians - most of whom are not licensed, btw. As many other reviews stated: Horizon will charge for a "maintenance plan", then refuse to provide maintenance services. You also do not get any priority scheduling (as they claim to provide in the service plan documents you sign) as compared to a customer who does not have the plan. Here's the kicker - they will, however, note on your account IF you are someone who gets "vip" treatment: ie: not having your maintenance appointment "rescheduled" the day of for three months later. If they realize you are someone or have it brought to their attention that someone they deem "important" enough is aware of this BS - they will most certainly attempt to take care of you. That is so incredibly wrong. Such a scam and I hope the consumer advocate does look into this business practice. I had a certain person to ask for if given any issues, and separate number to call in. They still tried to cancel my appt for the 3rd time - but after the second same day cancel, I had a person I knew they would listen to, give them a call on my behalf. So third appt day is here and scheduler calls, starts to inform me that I need to be rescheduled.... And then stops herself: "oh wait actually hold on" - during which time she must have reviewed the internal DO NOT CANCEL note. I canceled my plan and as expected, I did not receive the requested cancelation confirmation. Shame on this company. And to the good admins there, please find a more ethical company. This is just truly disturbing.

We purchased a new gas HVAC system from them in 2018. We did our homework first and had several…read morequotes before purchasing from Horizon. The install was quick and clean. Everything was good until I called for our first service. Made the appointment and they canceled the day of, too many emergency calls. OK, let's reschedule, that appointment was canceled the day of. Every service appointment has been canceled the day of and rescheduled. I finally gave up and switched to another provider for my semi-annual tune ups. I now have an issue with the humidifier that should be covered under warranty. Of course my appointment for this morning was canceled, "everyone called out sick, we can schedule you for tomorrow ". We will see..... This is ridiculous! I would give no stars if Yelp would let me.

TL;DR: they refused service to long-time clients because we had the audacity to ask for a measly…read more$200 off their HVAC bid. Clients of theirs for years, no complaints. When we needed a new HVAC, we got an estimate from Frederick that was $1000+ over the estimate from another long-time, reputable local company. But out of loyalty to Frederick, we politely asked if they would shave $200 off to come *slightly* closer to this other quote. We actually hate haggling, but had read that you're expected to, for new HVAC. Can't hurt, right? They responded. Had they just said, "No, that's not possible due to XYZ," we would have hired them and paid the full price. But instead the rep explained why it wasn't possible, and then, in a polite but insulted tone, *rescinded their bid*, essentially telling us they would not be doing the job either way. All over a request for $200 off a $7000 job. We were stunned. Needless to say, we haven't called them for anything since, and we're the kind of easy-going, non-complaining customers contractors usually like to have. We got our HVAC at the other place and it's running fine, a few years later. Owner, if you're reading this: I get that you're doing well enough that you don't need to accept anyone's attempt to haggle, and can charge a lot more than the competition. Good for you. I'm purposefully not giving you a 1 star because I don't believe in trying to hurt someone's business. But talk to your guys about not reacting in a personal way to long-time customers. The reaction we got was really uncalled for. Maybe the guy was having a bad day, but you have to leave that behind when you're interacting with a customer, especially an established one. He could have just said "No, we can't do that, but let me know if you want to proceed with us." We would have.

Our original HVAC company said my Carrier furnace was broken. I called this company to get a second…read moreopinion and they agreed with the first company. Alexis, the very nice salesperson, gave me a quote on three systems, and helpful information to review. We chose Joseph Frederick & Sons because they are a certified Carrier provider and they only install Carrier systems. All of the HVAC professionals were friendly and explained the system well. The cleaned up after themselves.

They don't work on weekends although Yulp says Saturday hours. But guess what pipes and clogs…read moredon't know it is weekend! It's nice that owner answered the phone and informed me they work on week days.

Helped me with urgent tub problems same day. Excellent and professional. Very satisfied with the…read moreowner Larry and his son Michael's work.

The Hentkowski crew stepped into an HVAC job botched by "others" "Others" is one of the largest…read moreHVAC companies in the area. Hentkowski got it working, got it right, and made good in every step. They also were substantially less expensive. I want my installation done right the first time. From now on I only use Hentkowski.

They are our go-to contractor for heating, A/C and water heater needs. They just finished a tough…read morejob replacing radiator pipes in our 100+ year old house. Highly recommended!

The plumber's came to my parents house to repair a leak. My parents are over 65. We asked them to…read morewear masks, and they refused. Their work is decent, but I do not think they should be entering home after home without wearing masks. Also their boots tracked dirt around the house. We had to mop the floor after they left. They do not have shoe covers.

I've used these guys many times, they always do a great job and their prices are fair. These guys…read moremove fast and try to save me money. I've dealt with many plumbers and these are the best I've seen.

If anyone is looking for a contractor, I highly recommend that you call Matt Brooks from Brooks…read moreQuality Home Improvements. They just finished a complete bathroom renovation this week for us, but they do everything not just bathrooms. Matt was so easy to work with and the team of guys he sent out were all so polite, respectful of my home, and did great work. We had four companies come out to give us an estimate, we liked everything about Matt from his vision to him not being pushy at all. It didn't hurt that his price was amazing too! If you're going to be getting work done, do yourself a favor and at least call him to get an estimate. He wasn't a one off for us. We had heard so many great things about him from the people in our community who had also used his company. So he came highly recommended to us and will be our go to for any future work we have done.

Had a unexpected leak and Brooks was so helpful. Owner Matt really was involved and my project was…read moresuperbly done. As a small business owner I appreciate the timely and professional work Brooks Quality Home Improvements did. Thanks! Jim B