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Finally I made it over here to Jordan Johnson's! This place is a bit further out the way for me but was 100% worth the ride. The restaurant itself is very compact on the inside; only enough space to order your food and get out of the way lol but the customer service was nice... The cashier was pleasant, and made me feel happy to spend my money with them. I ordered fish hoagies for myself, mom and grandad and we also tried the salmon fried rice. I will say the hoagie is gigantic and lasted me for three meals so if you're planning to purchase multiple of them consider the size as you may not need to. The fish was fresh, I enjoyed it. But the bread itself was hard I wish that I would've just gotten a fish platter instead but nonetheless the salmon fried rice stole the show for me... Mic drop!! It was delicious. If in the area again, I would definitely stop by and get me some more of that rice! The loss of star is mainly for the bread... This place is known for its hoagies so it is not a good look if the bread is hard, plus I read a review before coming here that said the same thing and still decided to give it a try so yall gotta get that together but everything else was great!
So been wanting to try this place for a while and my daughter happened to be in the neighborhood and picked us up some food. We ordered 3 fish hoagies, and a salmon and rice bowl. We got the pink sauce on the side. The presentation was good, played nicely good portions. The fish hoagie came with lettuce and tomato, mayo and cheese and a bunch of fish on top. The bread was kind of hard or stiff. Not sure if it was stale or last of the week bread as we did order on Sunday. The sandwich was OK, edible. It did lack flavor or has a very mild seasoning. The pink sauce was good but it had a kick of spice in it. I ate half and was stuffed. The salmon rice though was delicious, great flavor. The salmon was fresh but overcooked a little. Not sure if it was precooked but tastes like it was and added in. Whomever the lady was that took my daughter's order she said was nice and had great customer service. Not sure if there are other menu items but would like to try other options. I believe the hoagie was $20, $17 for the salon bowl.
Let's start with the most positive note. You receive your order hot and very quick. You can see clearly into the kitchen while your food is being prepared, the cleanliness and pace in which they're working. Inside there's a small lobby area where you can order your food on two kiosk it could get pretty crowded so it may be best to do as everyone else by waiting in your car. Within 10 minutes I received a text that my meal was ready. I received hot, very large portions of food. As for the food itself as noted by others the special sauce for the additional two dollars helps the taste of the fish as the fish really is bland, but it's not overly coated with breading. I had the buttermilk fried fish it was a good sandwich, however, the bread was a little too hard for me. It was giving me day old bread. The salmon fried rice was excellent plenty of flavor, nice portion of salmon and other ingredients, this I would do over and over again. The shrimp fried rice was pretty good and it's something that I also would order again. What is not their fault? Parking is at a premium But you can find parking within a block. Overall would I go again? Maybe but only if I'm in the area I wouldn't rush, but I wouldn't avoid it.
I've been waiting to get here, and I finally made it. It's a true takeout spot where you place your order at the Kiosk. The music was good to keep you entertained while you wait. I placed my order for the Thai Chili fish hoagie. I was a bit annoyed that I could only add 1 item to the sandwich. I wanted lettuce, tomato, hot and sweet peppers, but couldn't get all three. Once the order was placed, it took exactly 9 minutes for my order to be ready. The fish was hot and the peppers and Thai sauce were a good pairing. The sandwich was just OK to me. The portions are hefty, and you could save one half for another day. However, the fish didn't have enough flavor, and the bread was tough. I'd give it a 2.5 out of 5. But you go and judge for yourself; it may be to your liking. I want softer bread and more flavor. No matter what, I will always do my best to support Black-owned businesses. Til we eat again...
I heard so much about this place. This is my first time coming there and it will be my last I ordered the three-piece whiten . The fish was not golden brown. It was dark brown. Overcooked. The fries tasted like they were cooked. In old cooking grease
First time trying this place after seeing it on social media. i ordered the buttermilk fish hoagie and i have to say they pack this thing. It's enough for at least one other sandwich or to share. Price point is reasonable for the amount of fish they put in it. The fish was fresh and hot the way it should be. I only got tartar n hot sauce with lettuce and tomato. The fish alone didn't have much flavor but it did have a decent breading/batter. The bread was a little tough for my personal liking and it probably goes without saying if your not going to eat it right away don't get any veggies bc they will be mush from the fresh hot fish. I ordered in-store via their kiosk and service was friendly and not a long wait time. Mid day on a Sunday had a few people in front of me but nothing crazy. I would return to try other menu items, as a few people in line told me about their fried shrimp.
Customer Experience Review - Jordan Johnson Restaurant I visited Jordan Johnson Restaurant with great anticipation after seeing the restaurant featured on TikTok. I was traveling from New Jersey and planned to grab dinner on my way to South in Philadelphia for a jazz concert. I truly wanted to support the business and experience the food for myself. I arrived around 6:00 PM and placed a simple takeout order--fried rice with shrimp and salmon. At no point during the ordering process was I informed that there would be an extended wait time. By 7:00 PM, I checked on my order and was told the restaurant was only on ticket numbers in the 100s, while my ticket number was 2266. I was advised to wait outside in the cold or sit in my car. As time went on, I checked again and was told they were around ticket 216, while I was still waiting. It became clear that the wait would be much longer than expected. By 8:00 PM, with a 9:00 PM show to attend in Philadelphia, the delay became extremely frustrating. Had I been informed upfront that the wait would be approximately 2 1/2 hours, I would have made a different decision. When I attempted to cancel my order due to the excessive wait, the situation escalated unnecessarily. Instead of understanding or an apology, the owner confronted me publicly and stated that a 2 1/2-hour wait was normal. My concern was never about how busy the restaurant was--I understand and respect success. My issue was the lack of communication. Customers should be told upfront about extended wait times so they can make an informed choice. During this time, other customers who were waiting in line expressed similar frustration. Several people canceled their orders, particularly those waiting on rice dishes, as the kitchen appeared to be significantly behind. All of these exchanges took place in front of other customers, which felt unprofessional--especially coming from an owner. Situations like this should be handled calmly and privately. Eventually, I was told my order could be remade if it was re-entered into the system. After an additional 10-15 minutes, I finally received my food. Unfortunately, after such a long wait, the quality did not meet expectations. The rice was greasy, the salmon was dry, and the shrimp was overly salty. Given the strong online reviews and social media hype, I expected the food to be excellent, but it was not what I anticipated. I want to be very clear--this review comes from a place of honesty and support, not negativity. As an African-American woman, I make it a point to support Black-owned businesses, and I am one of the biggest supporters of Black men running restaurants. Being born and raised in Philadelphia, I know how important it is to uplift our community, especially since we do not have enough Black-owned restaurants thriving in this city. I am genuinely happy to see Jordan Johnson Restaurant doing well and wish the owner continued success. However, success must be matched with transparency, accountability, and customer service. If demand has outgrown the current space or systems, it may be time to expand or improve order management. Unfortunately, due to this experience, I would think twice before returning. That said, I truly hope this feedback is taken constructively, as clear communication and professionalism could greatly improve the customer experience and help the business continue to grow.
The food is amazing everything we had was delicious, first let me start off by saying this hoagie is so big you're probably going to need two days to eat. It not only is it full of flavor. The sauce on it was amazing. I could've just licked the sauce on his own. When you arrive there, just know that it's best to order online or put your order in advance because the wait is long but it's well worth it. When you get there you have to put in your order through a kiosk and then they make your order fresh out the kitchen. This place is a to go, pick up is a must. The kitchen is pretty open for the most part. You can see them working in the kitchen and when I tell you, they were busy. I hope everyone that reads this try it, and you will not be disappointed.
Ordered a Mango Habanero Buttermilk Fried Fish Hoagie. It was ridiculously good. Thanks for a quality spot to grab a sandwich. I heard the wings are the bomb also. That's on my next stop.
I've been eyeing this place for a while since I first say the reel about it on IG. I didn't know when I would get a chance to visit because I live in North Carolina and they're only open on the weekends and my days off are Wed/Thu but I was in town last weekend and I made a point to get this done. The parking can be a challenge but I took my chances and parked at the grocery store across the street. Do so at your own risk, they have signs posted but I didn't care I had to have this fish hoagie. The line or the wait wasn't long. I went in placed my order at the kiosk and stood there peeking out the window to make sure my car didn't get towed, LOL. I was hoping you could sit down and eat here because my hotel was 25 mins away but this is take out only. That's why I only gave them 4 stars but the hoagie was one of the best ones I've ever had. I hope I get to try it again soon. I will be prepared to eat in the car next time.
Baby that fish hoagie was enough to feed 5 people!! I came to Jordan Johnson's on one of the hottest summer day ever....cause I knew I was not cooking nothing! The store has a large kitchen with a small waiting area with two kiosk to order your food. You can also order online. I ordered the honey buffalo fish hoagie and it was delicious. Fish was fried crispy and fresh. My only gripe was the bread and my sandwhich had too much sauce so the bread was soggy and falling apart. The bread kinda tasted like I ordered a hoagie outside of Philly. Overall service was good. My food didn't take long and I paid a little over 20.00 and it was worth it. I will visit again to try thier salmon fried rice! read more
2 months ago
It was my first time ordering from here and I must say it's very easy to place your order on a kiosk. I will say have it sent to your phone because there was no receipt paper. The lady giving out the food was very beautiful and nice. She politely asked a few of us to wait outside because it's hot as hell in there. The food is definitely enough for two ppl to share if you are on a budget, it was a lot of fish on this hoagie. read more
Finally I made it over here to Jordan Johnson's! This place is a bit further out the way for me but was 100% worth the ride. The restaurant itself is very compact on the inside; only enough space to order your food and get out of the way lol but the customer service was nice... The cashier was pleasant, and made me feel happy to spend my money with them. I ordered fish hoagies for myself, mom and grandad and we also tried the salmon fried rice. I will say the hoagie is gigantic and lasted me for three meals so if you're planning to purchase multiple of them consider the size as you may not need to. The fish was fresh, I enjoyed it. But the bread itself was hard I wish that I would've just gotten a fish platter instead but nonetheless the salmon fried rice stole the show for me... Mic drop!! It was delicious. If in the area again, I would definitely stop by and get me some more of that rice! The loss of star is mainly for the bread... This place is known for its hoagies so it is not a good look if the bread is hard, plus I read a review before coming here that said the same thing and still decided to give it a try so yall gotta get that together but everything else was great! read more
2 months ago
So been wanting to try this place for a while and my daughter happened to be in the neighborhood and picked us up some food. We ordered 3 fish hoagies, and a salmon and rice bowl. We got the pink sauce on the side. The presentation was good, played nicely good portions. The fish hoagie came with lettuce and tomato, mayo and cheese and a bunch of fish on top. The bread was kind of hard or stiff. Not sure if it was stale or last of the week bread as we did order on Sunday. The sandwich was OK, edible. It did lack flavor or has a very mild seasoning. The pink sauce was good but it had a kick of spice in it. I ate half and was stuffed. The salmon rice though was delicious, great flavor. The salmon was fresh but overcooked a little. Not sure if it was precooked but tastes like it was and added in. Whomever the lady was that took my daughter's order she said was nice and had great customer service. Not sure if there are other menu items but would like to try other options. I believe the hoagie was $20, $17 for the salon bowl. read more
Let's start with the most positive note. You receive your order hot and very quick. You can see clearly into the kitchen while your food is being prepared, the cleanliness and pace in which they're working. Inside there's a small lobby area where you can order your food on two kiosk it could get pretty crowded so it may be best to do as everyone else by waiting in your car. Within 10 minutes I received a text that my meal was ready. I received hot, very large portions of food. As for the food itself as noted by others the special sauce for the additional two dollars helps the taste of the fish as the fish really is bland, but it's not overly coated with breading. I had the buttermilk fried fish it was a good sandwich, however, the bread was a little too hard for me. It was giving me day old bread. The salmon fried rice was excellent plenty of flavor, nice portion of salmon and other ingredients, this I would do over and over again. The shrimp fried rice was pretty good and it's something that I also would order again. What is not their fault? Parking is at a premium But you can find parking within a block. Overall would I go again? Maybe but only if I'm in the area I wouldn't rush, but I wouldn't avoid it. read more
2 years ago
I've been waiting to get here, and I finally made it. It's a true takeout spot where you place your order at the Kiosk. The music was good to keep you entertained while you wait. I placed my order for the Thai Chili fish hoagie. I was a bit annoyed that I could only add 1 item to the sandwich. I wanted lettuce, tomato, hot and sweet peppers, but couldn't get all three. Once the order was placed, it took exactly 9 minutes for my order to be ready. The fish was hot and the peppers and Thai sauce were a good pairing. The sandwich was just OK to me. The portions are hefty, and you could save one half for another day. However, the fish didn't have enough flavor, and the bread was tough. I'd give it a 2.5 out of 5. But you go and judge for yourself; it may be to your liking. I want softer bread and more flavor. No matter what, I will always do my best to support Black-owned businesses. Til we eat again... read more
1 year ago
I heard so much about this place. This is my first time coming there and it will be my last I ordered the three-piece whiten . The fish was not golden brown. It was dark brown. Overcooked. The fries tasted like they were cooked. In old cooking grease read more
8 months ago
First time trying this place after seeing it on social media. i ordered the buttermilk fish hoagie and i have to say they pack this thing. It's enough for at least one other sandwich or to share. Price point is reasonable for the amount of fish they put in it. The fish was fresh and hot the way it should be. I only got tartar n hot sauce with lettuce and tomato. The fish alone didn't have much flavor but it did have a decent breading/batter. The bread was a little tough for my personal liking and it probably goes without saying if your not going to eat it right away don't get any veggies bc they will be mush from the fresh hot fish. I ordered in-store via their kiosk and service was friendly and not a long wait time. Mid day on a Sunday had a few people in front of me but nothing crazy. I would return to try other menu items, as a few people in line told me about their fried shrimp. read more
2 months ago
9 months ago
Customer Experience Review - Jordan Johnson Restaurant I visited Jordan Johnson Restaurant with great anticipation after seeing the restaurant featured on TikTok. I was traveling from New Jersey and planned to grab dinner on my way to South in Philadelphia for a jazz concert. I truly wanted to support the business and experience the food for myself. I arrived around 6:00 PM and placed a simple takeout order--fried rice with shrimp and salmon. At no point during the ordering process was I informed that there would be an extended wait time. By 7:00 PM, I checked on my order and was told the restaurant was only on ticket numbers in the 100s, while my ticket number was 2266. I was advised to wait outside in the cold or sit in my car. As time went on, I checked again and was told they were around ticket 216, while I was still waiting. It became clear that the wait would be much longer than expected. By 8:00 PM, with a 9:00 PM show to attend in Philadelphia, the delay became extremely frustrating. Had I been informed upfront that the wait would be approximately 2 1/2 hours, I would have made a different decision. When I attempted to cancel my order due to the excessive wait, the situation escalated unnecessarily. Instead of understanding or an apology, the owner confronted me publicly and stated that a 2 1/2-hour wait was normal. My concern was never about how busy the restaurant was--I understand and respect success. My issue was the lack of communication. Customers should be told upfront about extended wait times so they can make an informed choice. During this time, other customers who were waiting in line expressed similar frustration. Several people canceled their orders, particularly those waiting on rice dishes, as the kitchen appeared to be significantly behind. All of these exchanges took place in front of other customers, which felt unprofessional--especially coming from an owner. Situations like this should be handled calmly and privately. Eventually, I was told my order could be remade if it was re-entered into the system. After an additional 10-15 minutes, I finally received my food. Unfortunately, after such a long wait, the quality did not meet expectations. The rice was greasy, the salmon was dry, and the shrimp was overly salty. Given the strong online reviews and social media hype, I expected the food to be excellent, but it was not what I anticipated. I want to be very clear--this review comes from a place of honesty and support, not negativity. As an African-American woman, I make it a point to support Black-owned businesses, and I am one of the biggest supporters of Black men running restaurants. Being born and raised in Philadelphia, I know how important it is to uplift our community, especially since we do not have enough Black-owned restaurants thriving in this city. I am genuinely happy to see Jordan Johnson Restaurant doing well and wish the owner continued success. However, success must be matched with transparency, accountability, and customer service. If demand has outgrown the current space or systems, it may be time to expand or improve order management. Unfortunately, due to this experience, I would think twice before returning. That said, I truly hope this feedback is taken constructively, as clear communication and professionalism could greatly improve the customer experience and help the business continue to grow. read more
The food is amazing everything we had was delicious, first let me start off by saying this hoagie is so big you're probably going to need two days to eat. It not only is it full of flavor. The sauce on it was amazing. I could've just licked the sauce on his own. When you arrive there, just know that it's best to order online or put your order in advance because the wait is long but it's well worth it. When you get there you have to put in your order through a kiosk and then they make your order fresh out the kitchen. This place is a to go, pick up is a must. The kitchen is pretty open for the most part. You can see them working in the kitchen and when I tell you, they were busy. I hope everyone that reads this try it, and you will not be disappointed. read more
1 year ago
Ordered a Mango Habanero Buttermilk Fried Fish Hoagie. It was ridiculously good. Thanks for a quality spot to grab a sandwich. I heard the wings are the bomb also. That's on my next stop. read more
9 months ago
1 year ago
2 years ago
I've been eyeing this place for a while since I first say the reel about it on IG. I didn't know when I would get a chance to visit because I live in North Carolina and they're only open on the weekends and my days off are Wed/Thu but I was in town last weekend and I made a point to get this done. The parking can be a challenge but I took my chances and parked at the grocery store across the street. Do so at your own risk, they have signs posted but I didn't care I had to have this fish hoagie. The line or the wait wasn't long. I went in placed my order at the kiosk and stood there peeking out the window to make sure my car didn't get towed, LOL. I was hoping you could sit down and eat here because my hotel was 25 mins away but this is take out only. That's why I only gave them 4 stars but the hoagie was one of the best ones I've ever had. I hope I get to try it again soon. I will be prepared to eat in the car next time. read more
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Second trip to this place. This time I had Thia chilli shrimp and fish fried rice. They both were very tasty and it was good portion of food read more
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1 year ago
