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    Jordan David M II DDS

    5.0 (1 review)

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    8 years ago

    Dr. Jordan always puts you at ease and explains your procedure so you know what to expect. Down to earth and truly cares about his patients.

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    Indianapolis Oral Surgery & Dental Implant Center - Name of business

    Indianapolis Oral Surgery & Dental Implant Center

    2.8(24 reviews)
    6.1 mi

    I was referred to this office for wisdom tooth removal and had a deeply disappointing experience…read more During my consultation, I provided my insurance information and specifically asked the staff to obtain a pre-authorization from my insurer outlining all costs before I agreed to schedule. I was told my out-of-pocket cost would be $250, so I proceeded based on that assurance. After the surgery was completed, I unexpectedly received an additional bill for about $300. When I called to ask why, the employee I spoke with was abrupt and unprofessional. Instead of helping clarify the charge, she pointed to fine print in a signed form and immediately threatened to send me to collections within 10 days if I didn did not pay. I ultimately paid the collections bill to protect my credit, but the situation could have been avoided with honest communication. When I called again, the office manager admitted they never actually pursued the pre-authorization I had requested. I was then told their standard practice is to estimate or "guesstimate" costs based on prior experience with insurers rather than confirm coverage in advance. That approach is not transparent and directly contradicts what I was told before scheduling. Although the manager apologized and accepted responsibility, the office refused to refund my payment after checking with corporate. I also developed a post-surgical complication. Because of this office's limited hours, I had to return to my original dentist for care. My dentist found broken tooth fragments pushing through my gums that had been missed during surgery, requiring additional treatment. I filed a complaint with the Better Business Bureau to seek resolution. Even after the office manager had taken blame, the practice actively battled the BBB report. Only after the case was closed did they finally acknowledge their error. That resistance to accountability was extremely frustrating. I chose this office solely because I was given clear cost information that turned out to be only an estimate rather than the verified authorization I requested. Accurate communication about billing is essential in healthcare, and that responsibility rests with the provider. Based on misleading pricing, inadequate follow-up care, and poor accountability, I cannot recommend this practice.

    Nobody WANTS to go to the dentist. Especially an oral surgeon. But that's where I found myself this…read moreafternoon. I was not so much greeted at the window, than barked at, "name". No smile. No pleasantries, no evidence of kindness or caring. After filling out all of the duplicate paperwork, I was told I needed an xray. I had just had X-rays taken at my regular dentist within the last 2 months. I have extreme difficulty with X-rays, on a normal basis. But with the way the machine was setup, it was too high. I could not tolerate it! I felt I was choking. I told the tech (?) she told me that I wasn't choking. I HAD to do this xray. I told her I could not physically do it, couldn't they get my xray from the referring dentist. She looked to the front office where someone was shaking their head and saying "no." The"tech" said we would have to reschedule. I had been here 2 hours already filling out paperwork without seeing the surgeon at all. Not coming back ever! I don't have to. I will definitely find another oral surgeon, that hopefully cares or at least can pretend with the patients. The whole situation was uncomfortable, cruel, unappealing and uncomfortable. And I didn't even get to meet the surgeon...

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    Indianapolis Oral Surgery & Dental Implant Center - Lawrence G. Falender, DDS

    Lawrence G. Falender, DDS

    Indianapolis Oral Surgery & Dental Implant Center - Indianapolis Oral Surgery & Dental Implant Center

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    Scott Hall, DDS - The Comdent Dental Dream Team!!

    Scott Hall, DDS

    3.8(13 reviews)
    3.5 mi

    I went to Dr Hall to have a lower denture made and the temporary denture does not fix well at all…read more Teeth do not line up with my upper teeth. I can not bite anything in the front. Can't eat a sandwich without cutting it into small pieces. I can't eat anything hard due to the teeth not hitting hardly at all on the left side of my mouth. When I went back he was every rude I was trying to explain the teeth didn't meet and line up with my upper teeth I didn't even get to tell him what the problem was and he started yelling at me and told me he would allow me to use the temporary denture until I could find another dentist to make a permanent denture. I have had bad experiences with dentist in the past. But this was by far the worst ever. I would not recommend him to anyone.

    I love my new smile and we're not even finished! I am so pleased with my care and service with…read moreComdent dental, that I've already shared my experience with others and I've shown them with a BIG smile!! I will not hesitate to refer Comdent to family, friends and others. So far my experience has been exceptional. We are only halfway done and I'm already smiling and that's something I haven't done in a long time... I take pictures showing my teeth and talk without covering my mouth. Comdent dental has given me something that I haven't had in a long time... confidence speaking with others and greeting them with a smile. I highly recommend Dr. Hall and his very professional/knowledgeable and extremely friendly crew. I know that's a lot of adjectives, but that's how excited I am about my new smile.

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    Scott Hall, DDS - Dr. Hall and his family

    Dr. Hall and his family

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    Dr. Scott Hall

    Jordan David M II DDS - oralsurgeons - Updated May 2026

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