False Advertising! Website says they take appointments until 10 pm. I scheduled an appointment…read moreonline for 8:30 pm and got a text confirmation. I was halfway there when I received a phone call canceling my appointment because "all the doctors went home."

I scheduled to get a wisdom tooth removal, they rescheduled 3 different times saying that their…read moredoctor wasn't comfortable doing it every time so they scheduled me one they said was and just repeated the process. I put down a $200 and they aren't giving me deposit back for a month.

My permanent bridge came out on a Friday night before we were leaving on vacation the next day. I…read morecalled that night and was able to get an appointment first thing that next morning on Saturday. Everyone was super nice and professional from the front desk staff to the dental assistant to Dr. Duffy who was able to cement my bridge back in so I could still leave on my vacation.

The gaslighting i received from Dr Garry is unacceptable. I have a dental problem and now im…read morerunning a fever only to get no help. So I guess im just supposed to wait out the fever? No. Ridiculous in my opinion.

These people are absolutely amazing. I switched to them a couple of years ago because the Dennis…read moreI've been going to retired and I hated his replacement. I have a little bit of Dentist anxiety and these people are absolutely amazing. They talk you through everything and they're very gentle and they make the whole process as palatable as possible, highly recommend them. It's a multi generational practice and all of the Catton's are fantastic.

I cannot say enough great things about Catton Dentistry! This practice is very special and filled…read morewith caring and skilled professionals. Dr. Nick Catton did my Invisalign when I was almost 50 years old. I had always been so self conscious about my teeth, and now, I can't stop smiling! I especially enjoying seeing Robyn and Rita at the front desk and hygienist, Janet!! I can't imagine ever going anywhere else.

Very "memorable" experience…read more I booked my appointment months in advance and confirmed when prompted. Somehow, the appointment was changed to another date after my confirmation -- with no call, no explanation, and no notice. Impressive system. I drove nearly two hours in snowy weather and arrived on time, only to be told my appointment no longer existed that day. When I calmly showed proof and tried to explain, the staff's response was eye-rolling, visible impatience, and zero effort to help resolve an error that was not mine. I was left feeling dismissed, unwelcome, and frankly uncomfortable. I can't say why I was treated that way, but it's hard not to wonder whether appearance or background played a role when basic courtesy and professionalism disappear so quickly. When I asked for their names to document the incident, they refused and told me to leave. If accountability, communication, and respectful treatment matter to you, I'd suggest confirming things multiple times -- and maybe still prepare for surprises.

I have been here twice now and had excellent experiences both times. The new patient process is…read morepretty quick and painless. They were able to get me in within two weeks for a routine cleaning and x-rays. The cleaning was good. I mentioned that I tend to gag with dental stuff, so they took extra care when placing the films for my x-rays and the tech kept checking on me and going super slow to ensure my comfort. I had a filling that had mostly fallen out. I was able to reschedule a follow up for two days later (they had them sooner, but it didn't work for my schedule). I asked if I would have to be numbed because I hate the dental shots. She said she was pretty confident she could pop out the old filling and replace it with no to minimal pain and she was right. My tooth hurt the tiniest bit, but I'm pretty sure it was just sensitivity when the cold water blasted it. I was in and out in about 20 minutes with my new filling and no numb, drooly mouth. They also accept children. My friend's entire family goes and say the dentists are really good with their kids as well. I don't doubt it. Each room is themed. My cleaning was in the Star Wars room and my filling was in the baseball room. There is plenty for kids (or kids at heart) to look at and be distracted by during dental procedures.

Without a doubt, the best dental office I have ever experienced. They are friendly, accommodating,…read morereally speak with you to ensure a full understanding before developing a treatment plan. They have state of the art equipment and practices. I always feel like I am in expert care with everyone from the front desk staff, to the hygienist, and of course Dr. Sang. Do your family and friends a favor and bring them here next time they need any dental work!

The initial visit was great. When I needed something major done, the "bed side manner" was less…read morethan desirable. There was no explanation regarding the steps to the procedure, the dental assistant forced something into my mouth without asking me to open it, and I wasn't given instructions on what to do going forward until the next visit. Please take the time with each and every patient to explain what is going on and what they can expect.

My regular dentist couldn't get me in and I had lost a huge filling in a front tooth that needed…read moreimediate attention. I was able to get an appointment for a few hours later in the day. I expected a hole in the wall, dingy kind of place. What I found was a welcoming light, airy and modern office. The staff was friendly and answered my millions of questions very patiently. The dentist did great work with minimal pain. He even took the time to try and calm me down since I am deadly afraid of dentist and any kind of dental work. I have to say that the experience here was so much better than i anticipated. I would highly recommend this place. Especially if you have an emergency.

A terrific experience! Warm, welcoming environment and a gracious, courteous staff! The free…read moreinitial consultation was very thorough and examples of various devices were available for examination. Each potential service was explained in detail with any questions answered. Payment plans were discussed and every consideration for a "best possible" experience given! Definitely recommend !

DON'T COME HERE!!!! I don't care how much pain you are in, or if you have an emergency. There are…read moreBETTER options out there! They are solely focused on hatred and ripping people's teeth out with no proper after care, and they try to charge you out of pocket without a payment plan. This place is not family oriented, not friendly and I would definitely not recommend. They shaved down a crown I already had, told me I needed a root canal's but that they didn't have enough time to do it,after being there for 5 hours! So they put on a temporary filling, came off 2 hours after getting home, and my tooth is extremely sensitive and my mouth is sore from them grinding my teeth down! DO NOT GO HERE!!!

Damaged my mouth and my front tooth, I was in pain for almost four days from them trying to do…read moredental impressions for dentures, I will never go back there never.

From start to finish, this dental office provided such a pleasant experience! Kathy was very…read moreaccommodating when scheduling my appointment & kept in touch with me via text when needed. Jerilyn was my dental hygienist and she was extremely gentle, yet efficient. She also gave me a few tips on dealing with cold sensitivity on one of my teeth which has helped tremendously over the last few months. To top it off, Dr. So was also very personable and it was so nice to meet a fellow California native! I'm excited to return back for my next cleaning which says a lot coming from a person who doesn't particularly enjoy going to the dentist! The office is also very clean & they have a few parking spots reserved for patients so I did not have to pay for street parking.

I do enjoy going to the dentist and honestly find it a bit relaxing to sit in the chair. However,…read moreonce I found out I had my first cavity I was a bit concerned to get the filling done. Especially since anytime needles are involved I have a tendency to pass out. I have always had great dentists and I think that is part of why I have enjoyed going to the dentist, but at Mass Ave Family Dentistry you are not just getting a fantastic dentist--you are also getting a great team that works well together. Once I informed the dental hygienist, Amanda that I could pass out I was amazed at the extra steps that they took to ensure for both my safety and comfort. Shannon, who was shadowing for the day, and Amanda both did a fantastic job of keeping me talking and making sure that I was feeling ok. Dr.So and Amanda did an amazing job on my filling, it is not noticeable at all and has not changed my bite or smile. I also needed to get part of my permanent retainer fixed and I appreciated that Dr.So and the receptionists let me know that it would likely be cheaper to get it done at my orthodontist's. I think it says a lot about the quality of healthcare professionals when a healthcare office lets you know that there might be cheaper alternatives for the same work! In the end, I decided to get my retainer fixed by Dr.So and Amanda instead of traveling to get it fixed at my orthodontist's office. My retainer has never felt so unnoticeable, once again I really cannot say how amazing the work they did for me was!

The dentist there are great but the billing department is horrible. They told me the service wold…read morebe covered by my insurance. After the appointment I got a bill that was more than $1000. They told me the insurance wouldnt cover it. This was about the 3rd time i've had billing issues with them. Needless to say I found another dentist who KNEW what the bill would be before the appointment. Never again.

I have been coming here for a few years now. All of the dentists that I have seen have been very…read morefriendly and helpful and work with me with some ongoing issues I have. They have appointments available too that I can get to after work, which is great because I don't want to take time off work if I don't have to. The location is great too.

Dr. Crow and her staff are absolutely wonderful. I would highly recommend her office to anybody…read morethat wants a very sweet and kind dentist. She explains everything to you as she is going along. Made me feel very comfortable.

Dr. Crow and her team are wonderful. I've been coming here for 2 years now and always looks forward…read moreto my appointments. Adam, the dental hygienist, is friendly, approachable, and thorough with the cleaning. They offer early morning appointments, I've booked a few at 7:30 and am usually out by 8:15! I am always impressed with the services here and quality of care provided- and the view isn't bad either!