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    Mark E Sherer, DDS

    4.9 (19 reviews)
    Closed Closed

    Services - Mark E Sherer, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Mark E Sherer, DDS Photos

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    9 years ago

    Dr. Sherer and his staff are very friendly and do an excellent job! I have been going there for 2+ years, and I highly recommend them.

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    Ask the Community - Mark E Sherer, DDS

    Review Highlights - Mark E Sherer, DDS

    I've been going to the Sherer's for probably over 15 years now, first to the "old man" and now Mark, his nephew.

    Mentioned in 13 reviews

    Read more highlights

    7 Days Family Dental - Broken filling

    7 Days Family Dental

    1.3(17 reviews)
    8.4 mi

    Most of the staff are kind. I wouldn't recommend for anything involving pain. Communication is…read moredifficult with some of the staff. Once you are out of their office, you don't seem to matter to them. They will call YOU non stop trying to get you to make an appointment but hang up when you call them. They are more interested in getting new patients than caring for their current ones. I also didn't think it was nice for the staff, who all speaks English to come into the exam room and speak in a language you don't understand at the SAME time they you yanking a tooth out of your head while laughing. Then they switch back to English. I felt like I was the topic of their funny conversation. I am using two insurances and i feel like they are using that to their advantage, not mine. I also had billing issues but those where able to be handled quickly. I was getting ready to have full upper implants here. After having multiple painful procedures and the treatment Ive gotten for having questions, I think I should go elsewhere.

    July 2026 I was seen as new patient. X rays were taken, an exuberant amount.. I believe the x rays…read morealone took 30 min or more? I communicated I had sensitive gums and teeth and asked how many x rays ? Why so many ? The woman was oriental with no personality whatsoever . She was aggressive, using the tools to put in my mouth as well each time pushing camera into the tool that was already in my mouth further into mouth hitting/rubbing/scratching the inside of my gums . She was not gentle nor seem to care for my concerns I exs pressed. Trying to swallow with this tool in my mouth had me coughing and she had pulled the tool out hitting my tooth pretty hard of which I said " ouch ,can you be more gentle please?" .. My gums and mouth were in pain and I had stoped her 3 times as she continued to take 12 plus more x rays. When the Denist came over whom was very polite I again verbally stated my gums and teeth were very sensitive and asked why so many x rays... When I had an opportunity to get home, the back of my tooth felt funny, kinda like sandpaper I noticed that the back of my tooth was chipped And that the skin was rubbed raw from where the tool was in my mouth. My teeth have been bleeding for the last several days, and i have been taking pics . I contacted the office since and spoke with a woman named Kim whom told me that that they would charge me for another appointment for me to be seen to acknowledge that my gums were bleeding and my tooth was possibly chipped. ... I stated that that was completely unethical ! we are not on the same page how your choosing to go about this. asking if a manager and/or an ownership to reach out to me . I said I had preferred to deal with this in-house because I understand people make mistakes and I was in a lot of pain of which Kim the "manager" had said she would check and get back to me leaving me in an emergency situation with no help or reference. When I had asked for my x-rays, she had told me I would need to come in to sign a consent form of which I also thought was ridiculous.. A few days later, I called another location. They disagreed with how the situation was handled said that they would take me as a new patient and absolutely that it needed to be looked at immediately . .then an hour or so later had a manager from that location in Avon contact me saying that I was " dismissed as a patient" but she understood the situation and would reach out to a regional manager and have them get back with me as soon as tomorrow. Nothing about that is ethical my gums are bleeding. My cheek is swollen. My tooth is chipped and it seems to be that the original location does not want to take accountability and/or acknowledge the damage that was done to a new patient. I think this speaks volumes for the business itself in the entirety of the established chains and how they go about helping versus hurting patients, regardless of Indiana medical and dentistry state laws

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    Mass Ave Family Dentistry

    Mass Ave Family Dentistry

    4.8(21 reviews)
    1.0 miMile Square

    From start to finish, this dental office provided such a pleasant experience! Kathy was very…read moreaccommodating when scheduling my appointment & kept in touch with me via text when needed. Jerilyn was my dental hygienist and she was extremely gentle, yet efficient. She also gave me a few tips on dealing with cold sensitivity on one of my teeth which has helped tremendously over the last few months. To top it off, Dr. So was also very personable and it was so nice to meet a fellow California native! I'm excited to return back for my next cleaning which says a lot coming from a person who doesn't particularly enjoy going to the dentist! The office is also very clean & they have a few parking spots reserved for patients so I did not have to pay for street parking.

    I do enjoy going to the dentist and honestly find it a bit relaxing to sit in the chair. However,…read moreonce I found out I had my first cavity I was a bit concerned to get the filling done. Especially since anytime needles are involved I have a tendency to pass out. I have always had great dentists and I think that is part of why I have enjoyed going to the dentist, but at Mass Ave Family Dentistry you are not just getting a fantastic dentist--you are also getting a great team that works well together. Once I informed the dental hygienist, Amanda that I could pass out I was amazed at the extra steps that they took to ensure for both my safety and comfort. Shannon, who was shadowing for the day, and Amanda both did a fantastic job of keeping me talking and making sure that I was feeling ok. Dr.So and Amanda did an amazing job on my filling, it is not noticeable at all and has not changed my bite or smile. I also needed to get part of my permanent retainer fixed and I appreciated that Dr.So and the receptionists let me know that it would likely be cheaper to get it done at my orthodontist's. I think it says a lot about the quality of healthcare professionals when a healthcare office lets you know that there might be cheaper alternatives for the same work! In the end, I decided to get my retainer fixed by Dr.So and Amanda instead of traveling to get it fixed at my orthodontist's office. My retainer has never felt so unnoticeable, once again I really cannot say how amazing the work they did for me was!

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    Mass Ave Family Dentistry - Emergency Dentist

    Emergency Dentist

    Mass Ave Family Dentistry - Teeth Whitening

    Teeth Whitening

    Mass Ave Family Dentistry - Dental Implants

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    Dental Implants

    West 10th Dental Group

    West 10th Dental Group

    3.3(55 reviews)
    6.5 mi

    I want to give a huge shoutout to Kacey for the exceptional care she provided to my 7-year-old son,…read morewho has autism. Before the appointment, I spoke with the doctor about modifying one of the procedures to better accommodate my son's needs. She was incredibly understanding and assured me that they could absolutely make that adjustment. Unfortunately, the first hygienist was unable to complete the procedure, and another hygienist made me feel as though the accommodation I was requesting was unreasonable and that I was causing my son unnecessary stress. As his mother, I know my child's needs, triggers, and limitations better than anyone, so those comments felt dismissive and insulting. Thankfully, Kacey stepped in. She had worked with my son before and immediately approached the situation with patience, compassion, and understanding. She took the time to meet him where he was, handled him with such care, and successfully completed the procedure without adding to his anxiety. Most importantly, she treated both my son and me with respect. As a parent of a child with special needs, finding healthcare professionals who are willing to listen, adapt, and provide individualized care means everything. Kacey truly went above and beyond, and I am so grateful for her kindness, professionalism, and willingness to help when we needed it most. She made a difficult situation much easier for both my son and me, and I hope she gets the recognition she deserves. Thank you, Kacey!

    My name is Pam. I've been a patient at West 10th for 30 years. Started with Doctors Lewis and…read moreBarta. My current Doctors are Rochman and Bowling. I've always had excellent care there and will never go anywhere else. But their phone system is absolutely horrible. Hired a second party. Can't call the office at all. And they're rude. Told me I'd get a return call in 24-48 hours. What if I was in pain? Next time I'm driving up there in person. Listen up West 10th.

    Photos
    West 10th Dental Group
    West 10th Dental Group
    West 10th Dental Group

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    Mark E Sherer, DDS - generaldentistry - Updated August 2026

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