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    Daniel R Maddigan, DDS

    4.7 (7 reviews)
    Closed 7:00 am - 2:30 pm

    Services - Daniel R Maddigan, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Indiana Emergency Dental

    Indiana Emergency Dental

    3.6(18 reviews)
    5.0 mi

    During my recent visit to the dental office, I encountered some significant issues related to the…read morefront office staff's handling of insurance verification. Specifically, the staff member at the window referred to me informally as "hon" and informed me that she could not validate one of my three dental insurance plans. When I inquired if she had contacted Delta Dental to clarify the situation (as this issue had not arisen at other dental offices), she replied that she had not made that call. Instead, she intended to check benefits online, which seemed less effective than directly calling the number on my insurance card. The office operates under a policy that requires insurance eligibility to be confirmed before any dental work can be performed. I found it perplexing that, while she was supposed to be verifying my eligibility, she spent time chatting with a coworker and eating her lunch at the window. During my visit, I observed two other patients arriving and leaving before I was seen, which led me to believe they had simpler insurance situations. Eventually, after being taken back for X-rays, the dentist kindly addressed my dental issue. However, he was unable to fix my tooth because the front office staff had not verified that my insurance would cover the necessary procedure of gluing my tooth back into place. This experience made it clear that the person at the front desk played a crucial role; without her completing the eligibility verification, the dentist could not proceed with any treatment. Moreover, I noted the overall atmosphere of the office, which fell short of my expectations. With an empty waiting room when I arrived, I was surprised by the receptionist's focus on personal conversations rather than patient care. After waiting 30 minutes, I noticed she was still eating lunch, further adding to my frustration as the only patient present. Beyond staff interactions, the waiting room itself contributed to my unease. The decor was uninviting, featuring cheap rubber plants and an overall unfriendly ambiance, which heightened my anxiety about the dental visit. Given the revenue typically generated by dental practices, I believe the environment could greatly benefit from improvements--such as incorporating real plants and more aesthetically pleasing art--to create a more welcoming space. Ultimately, I rated this experience four stars due to the professionalism and kindness displayed by Dr. Duffy and April. Without their exceptional assistance, my experience might have warranted only a one-star rating. However, the delays caused by front office inefficiencies were significant and warrant attention for better patient care in the future. By the way my appointment was 3 pm by the time we finally left the office was busy!

    The gaslighting i received from Dr Garry is unacceptable. I have a dental problem and now im…read morerunning a fever only to get no help. So I guess im just supposed to wait out the fever? No. Ridiculous in my opinion.

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    South Indy Dental

    South Indy Dental

    5.0(1 review)
    4.6 mi

    Excellent speed of service, from front office to back on the seat. The denist here just took over…read morethe practice and is a great, professional denist. He is very honest and helpful.

    From the owner: William A. Johnson, DDS, is a board-certified general dentist who specializes in general anesthesia…read moreand deep sedation. Compassionate and motivated, Dr. Johnson brings more than 12 years of experience to South Indy Dental in Indianapolis. Dr. Johnson graduated in 2007 from Indiana University School of Dentistry in Indianapolis before finishing his general practice residency one year later at Richard L. Roudebush VA Medical Center in Indianapolis. With a deep interest in sedation dentistry, he completed an anesthesiology fellowship in 2009 at Wishard Memorial Hospital, now the Sidney & Lois Eskenazi Hospital, in Indianapolis. In addition to his extensive training in all aspects of sedation dentistry, Dr. Johnson is highly trained in surgical extractions, full mouth rehabilitation, oral surgery, CEREC restorations, removable prosthodontics, molar endodontics, laser dentistry, implant restorations, and more. Above all else, Dr. Johnson partners with his patients and team to deliver the most exceptional dental care possible. That's why he's dedicated his time to sedation techniques for patients with dental anxiety. As a patient-centered dentist, Dr. Johnson is constantly searching for new educational opportunities and ways to modernize his dental skills.

    Daniel R Maddigan, DDS - oralsurgeons - Updated June 2026

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