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    Indiana Endodontics MSD - Sign to find office

    Indiana Endodontics MSD

    4.1(14 reviews)
    2.1 mi

    What a run around! I had to go back to this office three times for one simple procedure. The first…read moretime I took off work and arrived at my appointment on time only to wait 45 min before I was seen. Then some lady (Not the Doctor) looked at the issue and sent me home with no explanation. My second visit I was seen by the Doctor for about five minutes then he left the room never to return. I sat in the chair for 15 minutes before they sent me home again. The third visit had I several "recommended" and expensive 3-D X-rays $150 a pop. Then I finally had my root canal. I thought that this was finally over until they overcharged me. Then they wrote me a check for the difference... IT BOUNCED!!! I called the billing department and spoke with Amanda who seemed annoyed I was asking for my money and the fee I received for the bounced check. I called the office 10 times in 6 weeks to let them know I had still not received my money. Amanda thought the best route was to lie to me over and over again telling me that she was "going to send it off" that same day. It's been two months and I still have not been reimbursed for their overcharge. If you value your time and money go to a different practice that isn't constantly over booked and doesn't gouge you with special expensive x-rays and doesn't overcharge you only to mail you a check that will bounce. The care I received here was mid at best. I've had a root canal before and this place makes a bad situation worst.

    Everyone I spoke to at this office was very kind. The rooms felt more private than a lot of dental…read morearrangements. I appreciated that! My first appointment, they were very thorough and made sure to explain everything that would be happening. I was able to ask questions and get the answers right then. The treatment I had took much less time than I expected. The endodontist was quick but does quality work. My dentist praised their work when I came back for follow ups, saying they did a great job--and usually do. My second appointment, they seemed less inclined to explain everything and more interested in getting things done. I had a mishap where I wasn't given enough numbing and felt a jolt of pain through my tooth while they were working. I'd told them I needed more than most people--genetic thing, unfortunately. He said he would give me more than he usually did, but not as much as the first time since they weren't doing as much invasive work. They said they didn't want me numb all day. But I'd rather take longer for it to wear off than feel that in the middle of a procedure. I was a bit miffed since I told them my needs multiple times. I mentioned I could feel something uncomfortable as they were propping me before the endodontist got started and the assistants made it sound like it was normal to feel it because of the type of tool they were using. It obviously wasn't because I then had the jolt of pain during the actual procedure. If I have to come back at some point, I'd advocate more forcefully for myself in that regard. But again, that was my only problem. They were very professional, kind, and didn't mind me bringing my weighted blanket or wearing my headphones the whole time. The end result was good according to my dentist. So I'd still recommend them.

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    Indiana Endodontics MSD - Dr. Ramsey is the best!

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    Rapp, Edmund L DDS MSD

    Rapp, Edmund L DDS MSD

    3.6(5 reviews)
    1.4 mi

    I am here to write an honest to God review, Dr. rapp was extremely annoyed of my girlfriend…read morewhenever she was crying and nervous from her root canal today, as she was crying he would consistently make a big sigh like we are one big bother. On top of the sighs he kept telling her to quit crying knowing she is emotional, of course I took reasonable action and told him that all she needs is comfort and which I did, but when you are a Dr. your job is not to huff and puff but to care to that patient and make them feel welcomed as well as making them as comfortable as possible and if you can't do that as a Dr. then don't be a Dr. anytime I had a question he seemed very irritated about answering any of my questions meanwhile my girlfriend is loopy and not totally the most comprehensive with her current state at that moment. Overall the procedure went well no doubt about that but out of all that, the end of my review just lies with being a better person Dr. Rapp, treat people how you would like yo be treated not like they are any less than you just because you went to school to do something you don't seem like you enjoy. Especially when it comes to other people. You do your job to help others not to just get your pay check and leave.

    Called on the day of my procedure to verify my appointment.The time was changed and the procedure…read morewas also changed. Don't know how that happens. Maybe substandard staff or just policy. Regardless I will not be returning. These guys tend to act as though they know what is your best interest?My mom is dead.Don't need another one. I needed a root canal.If you're not capable , don't schedule it!

    Sauer Dentistry - generaldentistry - Updated October 2026

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