I've been coming to Jones Valley Resort since 2002 with our college ministry. Their staff is awesome! The past few years their team has gotten better and better. I love working with Ryan and Paula and the whole crew. They work hard to serve their costumers and do a good job on making sure the houseboats are running well and ready to go at the beginning of the season. They are constantly upgrading and updating their fleet too. They were efficient with getting us on and off the lake when we arrived (Thursday) and returned (Sunday). We had a great college retreat and all 12 houseboats met expectations. We cannot wait for next year! Thank you for being so great to work with! read more

Jones Valley Resort - Boating Near Me - Redding, California

WE LOVE JONES VALLEY! Every year we bring 200+ students to Lake Shasta for our college ministry. We use Jones Valley Houseboats, and every year have been blessed by how helpful the employees are. They always are quick to help carry things, load and unload, answer questions, etc. Their training is always clear and helpful. I can imagine it's hard for them to juggle 200 college students with luggage and questions, but they do it well. They've always been so accommodating and flexible with us. read more

Jones Valley Resort - Boating Near Me - Redding, California

We had a wonderful experience renting the Odyssey houseboat from Jones Valley for four days. Interestingly, the minor challenges we faced only highlighted the excellent service. When we discovered an issue with our initial boat, the entire crew immediately jumped into action, transferring all our belongings so we could depart in less than 30 minutes. Although we encountered other mechanical issues later, the crew was consistently swift, professional, and friendly in their response. A couple of things to keep in mind... You are expected to bring your own food (obviously) but in addition, you need to bring your own bedding. This may not be a major issue for folks camping or bringing an RV but for those that expect a Hotel style service may need to plan better. Packing for the trip was a hassle. Wish management would consider making them available, even if it means tacking on an additional charge. The other issue has to do with going during off season. While cheaper, Sea-Doo, Kayak, etc., are available only during the peak season. If you care for a full experience, off season may not be right for you. We loved our experience and highly recommend Jones Valley for an enjoyable houseboat vacation. read more

Spent a week on Lake Shasta and man was it AMAZING! We have been coming to Jones Valley since before houseboats.com bought them, and every time it's an amazing experience! The staff Bob, Tim and Ryan and all super helpful and great people! If you have a problem they will fix it! read more

Jones Valley Resort - Boating Near Me - Redding, California

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Rented the Titan houseboat from Jones Valley from June 16-19 2025 and had the most wonderful time. The boat was clean, spacious and had everything we needed. Had a few issues with the boat that was mostly due to operator error but they were quickly fixed by the wonderful staff. Also rented a couple of sea doos and even got a great discount on those since we rented the Titan. Paula the front desk clerk and the manager Ryan Merlo were amazing. The staff also helped us with transporting all our stuff from the cars to the boat. All in all I would give Jones Valley a 10 out of 10. I would definitely recommend Jones Valley Resort to anyone and cant wait to vacation there again in 2026! read more

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Had an Amazing time on our Family Houseboat Trip. This is our 3rd Year with this Resort and we will be back every summer. This Crew is so Friendly and always quick to help with whatever we need. Paula at the front desk is the Best and I can't even begin to describe how grateful we are for the team that Manager Ryan has put together to make this resort what it is today. Thank You So Much Ryan for giving My Family an Amazing Vacation for the 3rd year in a row. See you next year! :)) read more

Jones Valley Resort - Sunset after a summer storm - Boating Near Me - Redding, California

Houseboating has always been a favorite vacation for our family. I have been taking houseboat vacations for over 40 years. In Northern California, Jones Valley Resort is by far our favorite! We return every summer, greeted by friendly and helpful staff, who know me by name. Little extras they offer, such as unloading your truck, and carrying your things on board for you, really give it an extra special touch. They have also done some upgrades to their houseboats; they are truly luxury on the lake. Jones Valley Resort makes you feel like family, like you belong there. Can't wait till this summer!! read more

Jones Valley Resort - Boating Near Me - Redding, California

We love bringing our college ministry to Jones Valley Resort at Lake Shasta every year. The staff is incredibly kind, organized, and helpful--from check-in to returning the boats, they make the whole process smooth and stress-free. The houseboats are perfect for group bonding, and the scenery at Lake Shasta is unbeatable. You can tell the team at Jones Valley really cares about creating a great experience. Highly recommend for group trips or anyone looking for an unforgettable getaway on the water! read more

Jones Valley Resort - 12 houseboats rented! - Boating Near Me - Redding, California

Best boat and people to work with ever!! so helpful and made everything so easy!! thank you guys!! Shoutout Tim he's lit and was a great vibe! read more

The best weekend of the summer ! , everyone was happy with the experience, the staff goes above and beyond the boat was perfect , clean, everything worked great! highly recommend read more

Jones Valley Resort - My friends and I enjoying the hot tub at jones valley resort ! - Boating Near Me - Redding, California

It was an awesome experience, and I cannot wait to be back next year! Spent a few nights sleeping comfortably with our large group. The boat was clean and tidy when we got on. They provided the essentials toiletries. The employees were nice, and well mannered. Overall I recommend this trip to all interested! read more

Our family had such an amazing weekend with Jones Valley Resort! The boat was super spacious and nice with everything we needed for the whole weekend without even leaving (kitchen, bathroom, electricity etc). There was something for everyone to love from the slide of the back of the boat for the kids to the hot tub on the top deck for the adults. The staff are also super helpful, welcoming and punctual for whenever we called needing to doc the boat or had any questions. For sure will be returning next summer! read more

We had such a great experience with the Jones Shasta team, especially Ryan. He really took the time to understand us and made everything feel so easy, especially since we had new friends in town. His patience, friendliness, and genuine care made us feel like we already had a good friend here. Truly thankful for all his help! read more

I have been houseboating on Shasta for over 40 years. I have rented from many of the resorts, but Jones Valley is definitely the best. Ryan and his crew are hard-working, competent, courteous, and extremely helpful. Special acknowledgements go to Andrew, Joe, Daniel, Bob, and Derek. Paula and everyone in registration are also the BEST! I highly recommend Jones Valley for all rentals and services on Lake. read more

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Incredible, sweet and supportive staff (Paula is a rock star). We had fun and an unforgettable experience. However watch out for the fail son manager who is demeaning to women and was incredibly rude and dismissive about an issue that was their fault. This guy should not be working here or better yet in the public. read more

We have rented in the past and had honestly gone away from Jones Valley due to a poor experience in 2021. Due to timing and availability we booked with Jones Valley again this year. WOW, what a difference. This was a great experience and they have really streamlined the process. Things that were different. 1-in 2021 we sat on the dock for almost w hours before our boat was ready to load. This year, they contacted us in advance and scheduled our loading time. We had 11 people worth of food and gear loaded onto the boat within 20 minutes of arrival. Absolutely amazing. 2-the "quad squad" was not overloaded and getting pinged by 6 different customers since we were the boat scheduled for our specific time. They were in great spirits and they unloaded everything from our vehicles for us and handed it to us on the boat. It was great! 3- this may seem simple but every time I called they answered the phone (except once during lunch hour). I would call to work out little details. Tawnya was very friendly and always helpful. 4- everything on the boat worked! Boat was incredibly clean and we felt very safe and comfortable using everything on the boat while on the lake. At one point, we wanted to watch Game 7 of nba finals. We don't normally use the tv so we're not paying attention during the orientation to that part. I called the marina, they answered the phone and connected me with the av guy for the resort. I think his name was Gary. He was incredibly helpful!! 5-getting the boat in and out of the marina was very fast. Jeff drove us out and drove us back in. He was very friendly, a great driver and best of all, he was waiting on US.... We weren't waiting on him. Even better, he was the same person to do the final walk thru upon departure. He had everything done before we could even get things organized back in the vehicles. 6-Bob- that shuttled us to and from our vehicles was really on top of things. His efficiency and friendly attitude made our first and last memory of the trip a high note. All in all, Ryan, the manager has done and incredibly job turning this place around. Based on this past experience I don't see any reason to go anywhere else and from my experience, the other places charge more. Well done to the entire Jones Valley Resort team!! read more

Our boat (Escapade) was super modern and the staff there was extremely helpful. They shuttled our luggage to and from the boat and showed us how everything worked. Ryan helped ensure that we got off smoothly and what we needed to clean to help them out. Great trip! read more

This past weekend we had rented a boat for the second time at Jones Valley Resort. First time went smooth and we loved our experience so we decided to come back this year. We had such a great time again on the water, however it's unfortunate I have to write this review regarding one of the employees at the establishment named Carrie. While discussing payment for fees, I mentioned to Carrie I do not feel comfortable giving my card information over the phone but im happy to pay by the link the resort had provided for payment through email. Carrie then became upset saying "I'm not sure how that's going to work since it's only for gas" so I then offered to read the email out to her and she then made the choice to hang up while I was mid sentence. Very rude and unprofessional. Do better!! read more

Go anywhere else but here. They made us feel like renting a boat was the biggest inconvenience. Ryan and most of the staff are extremely hostile. Tread lightly with Ryan, or he will threaten to pull your deposit for a made-up reason. He is stuck in an endless temper tantrum that he takes out on customers and other employees. read more

Went on a trip 2 weeks ago with some girlfriends and her family. It was my first time on a houseboat and it was so much nicer than I imagined. Great amenities, helpful staff, and an absolutely beautiful location. Hope to come back again! read more

We have been house boating for years. Last week was our first time using Jones Valley. What a great experience boat was clean. Check in super simple. Most of all the staff every single person there was so nice and delightful. Really added to the experience. I highly recommend JONES Valley for your houseboating adventures.. read more

Such an amazing experience! We went in the middle of July with about 14 people. We will definitely be back. Everything worked properly and the staff were super friendly and helpful. They brought our luggage from our car directly to the boat in the hot sun and assisted us with all of our millions of questions and were very detailed in the orientation too. There was a cooler on the top deck and on the back deck which is helpful for big groups like us. There were tons of beds for everyone and the amenities were exactly what we needed. Our boat had a fully stocked kitchen with a dishwasher, toaster, microwave, cooking utensils and even a trash compactor! It was awesome to sit and sip coffee on the back deck and then slide down the slide by afternoon. We went kayaking and floated on the lake for hours. We got to hot tub in the rain one night watching the lightning in the distance. Thank you Jones Valley, we will see you next year! read more

We checked out a day early. We were scheduled to stay from Monday to Friday. We left early due to a few reasons. First when we checked in the actual employees who help guide you to where to park and help haul your stuff are AMAZING! They work hard in the heat! Ryan. He needs an attitude adjustment. I don't care what he offers to the company, his customer service is less than stellar. He was rude, and yelling at my husband and my father-in-law. Yelling in their faces. Unprofessional. The rest of the staff works hard, and services with a smile. The boat itself is dated. It needs a serious deep clean. They require you to clean and mop the boat before you check out, and I'm guessing that the next guest gets the boat in whatever condition the previous guest decided to leave it in. With that being said, the floors in our boat were nasty. The toilet seats were chipped and looked as if they need to be replaced. Disclaimers that you should know before booking that they don't tell you... Bring bedding, sheets, and blankets. Wifi is unsecured and shotty Yes, the boat has AC but you have to turn it off at night. They didn't clean the return air filter, so thankfully we had an engineer in our group who made themselves handy and did a simple fix. Otherwise, the AC didn't work properly. Gas is Uber expensive! 1/4 of the tank was $160. $1000 hold on your card until you check out on top of the boat fee reservations. I do see the employees hustling, and working hard, but the boat conditions were grimy. Proceed with caution. For a $5000 trip, I expected to feel comfortable and not like I had to keep my shoes on the entire time. read more

The manager (Ryan) is rude and inconsiderate to his clients. He is condescending and not willing to understand other people's point of view. Our boat had multiple issues from the beginning. The A/C not working, the top sink flooding the second deck, and the toilets overflowing to the point where sewage was leaking all over our floor. We called the marina so they could help us fix the problems. At first, the sink flooding was "fixed" and then it leaked the second and third time. They also claimed that the A/C was fixed and never was. A large group of us in 110F degree weather on a boat with no A/C and somehow it was our fault. His response was to make us check out early and charge us $700 because it was their inconvenience to "have to clean the boat." (Which they would have to do regardless??) He was yelling at his customers and quickly dismissed their concerns when they were voiced. He basically blamed everything on us when in reality, it was faulty equipment and a very outdated boat all in which they did not take accountability for beforehand. SAVE YOURSELF THE HEADACHE AND DO NOT COME TO THIS PLACE! GREEDY AND VERY IMMATURE MANAGEMENT. read more

If I can give Jones Valley Resort zero stars I would. My family and I rented a house boat in July for 4 nights. We made the best of it regardless of the nightmare we experienced starting with customer service. Everyone who worked there was rude whenever we had questions regarding the houseboat. It was a 110 degree day and made us sit for an hour before giving us an orientation and when we asked them about why it's taking so long all they told us was they were understaffed, stressed and there's nothing they can do. We tried to be understanding but you are a business and we are paying big $$$ not our problem. The boat itself was dirty. Very dirty actually...there were what looked like food stains on the ceiling, doodoo stains on the walls in the bathroom, the curtains were horrid, the bbq on the upper deck was filthy dirty and I don't think it had ever been cleaned. That only worked for 1 day until it kept catching fire. The DVDs we rented for $4 each were terribly scratched and didn't work. The sterio system in the boat didn't work at all so no music the whole trip. The fridge was leaking and when I asked the guy who was giving us the orientation he lied to us and said he dropped some ice by accident that's why the floor was all wet. Well it leaked the entire time. I can go on and on but I think you'll get the point. Don't book with them! Hopefully they'll get there act together. I can say one nice thing they did was we rented jet skis for a day but ended up letting us have for 2 extra day no charge since they had to move there dock. I do think though we were doing them a favor so win -win for both. read more

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Find another marina to rent from. This place is ran poorly by Dan the dock manager who is bully and a liar. This man snatched the contract out of my friends hands and then he resorted to lying when we wouldn't back down to wanting to see what we had "signed off on". Refused to hear what we had to say. we had valid expectations of being compensated for all our losses. As we all know boating comes with bumps and unexpected issues but what we went through was ridiculous. It took 4 hours to check in and get our boat. We left at 9pm and we were expected to check the prop in the dark! The boat was Not the cleanest but ok we are on a lake. In addition to having broken screens and no working safety latches all through the boat we have a HUGE list of items broken and or missing items/ appliances. Here athings that didn't work. AC, radio, microwave, 2 out 4 burners, bathroom fan/light. On day 3 our fridge broke down....Tons of time wasted getting ice and docking at the marina for hours to get fixed not to mention. All the food that was spoiled and had to be replaced was a nightmare. Back on the dock all the employees openly express dislike for this so called manger. He refused to allow me to stay in the office because I was not on the contract but the truth is because he wanted to bully my friend and that can only be done when there are no witnesses. read more

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Been here now 2x over a few years. The boat rental from start to finish was easy. They helped out great from loading up our stuff from the vehicles into some quad squad little trailers on the back of a quad and then the driver in the van to bring you to and from the dock while loading up. They only do this from a set time, but i know they shut down the shuttles, marina by 730pm. They will also give you a pass for each vehicle so you can park in the jones resort area. Yes lots of dirt and dust but to be expected you're at the lake!! They have a bunch of different types and sizes of house boats to rent. From small to the huge TITAN 3 levels and a swirly slide. Thats the one we want to rent next time for the family reunion vacation. You can even rent some kayaks, water tubing and other stuff for the lake to use. Some tips that we had found out that we didn't know when we had our pre-trip boat inspection and how to use items. 1. Hot tub on boat. If it doesn't heat up and it did before. Check the water level. Has to be 4 fingers or less from the jets. Once you fill it back up it will kick back on. Must be sensored some how. 2. Direct TV, when you shutdown the boats generator at bedtime and shutdown the power, make sure to reset the power button on the Direct TV box, so it doesn't have to look for a signal up top on the balcony, it sounds like a running washing machine or bathroom is running. The 2nd night it didn't stop and all throughout the boat heard it. Till we found the dish sensor ontop going crazy looking to find service. Went away after the box was turned back on and didn't have issue again. 3. When done and returning boat you have the post trip inspection. Pay attention like you should have in pre inspection and ask if you have any items that you have to pay for repair. Like a boat propeller damage. There will be normal paint scrapings but if said there is damage ask to see it, maybe they had you mixed with another boat. Or thought it was damaged, ask to see any of it, Who knows just be aware. In the end we had a good trip on the boat, help was great at times and not so helpful at other times. Lake still had some water at the end of September and the weather was still mid 90's. Still able to swim during the day but water was a bit cool, but very refreshing. Dogs are welcome, except inside the marina store. Our dog just turned 3 and made it on the houseboat adventure. He was good the only thing that made it a little ruff was the stairs going up or down to the deck levels. They are wide but very close with not a lot of ledge. So he ran up good but almost looked like he was doing some hand stands and going one leg at a time down. A few times i did hold him has it was late at night and 1st day. After thst he was good for the next few days. If you bring a furry pet/family, make sure they can do the trip or be ready to help them. A huge plus they did have grip tape on every stair and it was fairly new and held great. Have a great time and remember to wear life jackets! read more

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Everything was amazing! I highly recommend an adventure on Shasta Lake & Jones Valley has everything you need! See ya again soon!

Shout out the guys at Jones Valley Resort! Super great people! Had the family out at Shasta Lake this last weekend, ended up having some boat troubles. They guys at Jones Valley Resort were super helpful and got us back to our truck and able to get our boat back home to work on it! Don't Hesitate get out there and rent one of their house boats! Awesome people, hands down best Resort on Shasta Lake!! read more

We rented the Corinthian houseboat from Jones Valley and I will never go anywhere else to rent a houseboat. The staff, everyone we encountered from the phone conversations in renting the boat, the clear directions on operating the boat, the help we received in moving our supplies on and off the boat were exemplary. The level of customer service was greatly appreciated and very refreshing in today's world. I highly recommend this business! read more

Great staff and incredible stay on the house boat! They were very accomodating and made our trip effortless! Shoutout to Jamie on the quad helping us lug everything to and from the boat! Highly recommend Jones Valley! read more

We just got back from a week on the lake. The crew at Jones Valley are amazing! We had a problem with the generator and they would not stop until it was figured out( Tom )! The quad squad crew are also amazing hard-working people! We've houseboated many times, and had to load and unload in over 100° weather. But not this time, they unloaded four truckloads of food and gear and not one complaint ,smiles the whole time! The new harbormaster Randy has got it figured out and has an amazing crew! Already booked for next year! read more

Jones Valley Resort is staffed by courteous, knowledgeable folks. Nice facility, and the patio boat we rented was well-maintained.

Honestly the boat was great and our family had a good time but two of the main staff in charge were horrible with customer service. The man in charge of parking told me twice how much he hates Saturdays and all the people. I being the person he was currently helping. The manager Ryan was beyond horrible. There was a dispute at the end of our stay and instead of being cordial about it he started yelling and cussing at everyone. He was yelling at all of us to leave even though we were already leaving. At one point he even yelled at my 5 year old daughter. He was so unprofessional and we will never go there again. read more

The team was AWESOME! We were treated so well. My Dad is in a wheelchair and they bent over backwards to assist and make it a great day for him and our whole family who were visiting from Michigan. I had read reviews about Ryan. But I spoke with him two times in the process and he was kind and helpful. This was our second time here and it has become an annual trip for us due to the service we received. read more

Have been to many of the Shasta houseboat resorts. My times have been with 7-10 other women, Jones has always been great. The staff has always been so helpful. We have been there so many times and have had some instances. The crew has always been right there for help. We will be back next year. read more

Great service!!! All employees are friendly and helpful, boat was clean, great help from the guys moving alllll of our things from the cars onto the boat, then taking it from the boat back to our cars. Definitely recommend Jones Valley for your houseboat trip!!! read more

My family has owned a private houseboat and has had a moorage slip with Jones valley for years. My dad asked to rent a boat today because our houseboat broke down and he was told no and hung up on. He also asked the Jones valley tow boat to tow him one mile, and was refused help. He's stranded on the lake right now, and the place WE PAY TO KEEP OUR BOAT refuses to help. Do not waste your time with this resort. read more

Update-- They paid for our fuel to make it up to us. Thank you Jones Valley. We had a great time. They even sent a repair man out to us in the water where we were to fix our toilet two days in a row when it kept not working. Replacing the spinning blade finally did the trick. Thanks for taking care of your customers (despite the lack of full staff due to government programs paying people but to work. Stop voting democrat, guys and gals!) 2-5pm check in and get in the boat time??? We didn't leave the dock until after 7pm despite showing up just a bit after 3pm due to poorly kept up boats, only one guy on quad squad, no one to do orientation, not enough employees in general (thanks democrats and your failed policies and failed covid policies and unemployment giving entry level workers no incentive to work). We pay quite a bit... Hire people. Offer more. Vote democrats out! We got off the dock so late we lost a day/afternoon/evening of expensive play time. Unacceptable, and not any thing choose to customer service. Ryan the dock manager is busting his butt to make things work, but not really anyone else... He's even running up a down the dock in 110° weather constantly trying to get the meager crew to do what's asked. Dan and Mike in management, please do what's needed. Let's see if they make it right with us and I'll update my review. read more

My fiancé and I rented a houseboat from Jones Valley with a handful of our friends for our Bach party and we HAD THE BEST TIME!!! The escapade fit 16 of us comfortably. The staff is so nice and accommodating. They had us in and out of there as quickly as we could sign papers and load our stuff. In fact, our AC unit went out and they immediately sent their mechanic (who had the day off) out to fix our AC promptly. They even went as far as reimbursing us for the inconvenience. Shasta lake is so full, we took the boat up the McCloud arm and it was so beautiful. 10/10 recommend Jones valley resort for your next family friendly weekend or party boat. read more

Jones Valley Resort - Boating Near Me - Redding, California