It was such an amazing experience I definitely want to come back! The breathtaking views and…read morebeautiful moments will stay in my memory forever.

We've been Houseboating on lake Shasta for 20+ years & this by far is the best marina w/ the best…read moreboats. We always get the Somerset boat. The staff is always helpful. Boat is ready on time. See you next year...

A Wonderful Adventure! I rented the Empress Houseboat and a…read morePatio Boat from Holiday Harbor for a family vacation. Summary: the boats worked very well, no problems. My 13 family members had a great time. The crew at HH are very good people and very helpful. The natural waterslide and tubing was a highlight of the trip (according to the kids). Wear good water shoes if you visit the waterslide as you have to hike a bit to get there. I have rented houseboats at other marinas on Shata before. Holiday Harbor had more flexible rental schedule (any day out and any day in) than other marinas. The orientation was excellent, office & dock people were great. We brought a propane firepit for s'mores on the shore each night, we brought folding chairs to have on the shore for quiet time with a book and the firepit. The lake was down 53' which for Shasta is nothing as it is so big and deep. It is actually better (IMHO) to have the lake down a bit so you can park the boat on land and use other boats (that use less fuel) for traveling the lake. The family wants to go back soon and that is the best recommendation.

My 2500th review!…read more Because they feared Bailey Cove was too shallow, my in-laws asked to pick me up at Holiday Harbor. First, they wouldn't sell me a $5 parking pass unless I knew someone who rented a boat, so luckily the last name I used "Hanson" worked. They asked "Scott Hanson?" and I'm like, yeah, sure. Second, parking was full (as one might expect on the Saturday before Memorial Day at 4pm), so we had to park in an overflow lot. This meant getting an escort to the lot and a shuttle back to the harbor AND it meant having to estimate a specific time to come back, which is hard when you're depending on a bunch of party boat people for the ride back (I'm looking at you, Scott Hanson. Still, though I had to go through some hassles, the three guys who helped us, including Joe and Hamilton (who are just Frank and Reynolds shy a yacht rock band) were super friendly and helpful.

Just had an amazing day on the lake and having the jet skis made it monumental!! Cindy is so sweet…read morean helpful!! If you want a great day on Shasta Lake, let Go Bobs hook you up with jet skis!! They are awesome and it made our day! Thank you!

Do NOT USE this place under any circumstances!!!!! We rented a SeaDoo on Labor Day weekend! First…read morethe owners tried to sell us this 2007 SeaDoo for $4,000. We said, No thank you, we will just rent it. Took the stupid thing out for a total of 6 hours and the light started blinking, the next thing you know it's only running 5 miles per hour. We managed to ride it back to the rental company before they closed and swap it out! They had no problems swapping it out...obviously they knew it had issues! They told us...oh it might be the pump, I'll have my husband look at it, maybe you picked up rocks??? Or maybe NOT! This isn't our first time...we're out on the lake every Labor Day! A week and a half later my credit card it charged over $800 for the repair! I've got no description of work preformed or service done. When my sister called to see what the deal was, she was like oh ya, I picked up the parts today and my husbands going to fix it...save you guys some money ! Really!!!! Then I called and she was unwilling to speak to me and HUNG UP ON ME!!!! I guess I'll see you in small claims court! Not only that...bad yelp reviews are going to cost you a lot more! Stay away from this place!!!!!

We love Silverthorn Resort! Whoever changed the check in and out process to have less boats coming…read moreand going needs a raise! Only having a few boats going out the day we checked in made for a very enjoyable experience! Every staff member (houseboats, marina store, maintenance) I encountered was kind, accommodating and helpful. The houseboats are fine enough. I know they just get hammered all summer long, so wear and tear is expected. My one suggestion Silverthorn, take those gross dingy yellow curtains off the windows. Thank you for another great week on the lake!!

Just off our annual week long HB trip, amazing as usual. Silverthorn is always providing top notch…read morecustomer service. Very helpful staff. Clean boats. We will continue with them year after year. Siders trip 2026

This review is specifically regarding their boat rental service, customer service, and the…read morecondition of the pontoon boat. Booking the pontoon was easy and straightforward through their website, with no issues at all. When we arrived, we checked in at the front desk. The boat driver and all passengers are required to use iPads to initial and sign a waiver before getting on the boat. The check-in process was very simple and took about 10 minutes. The employee who helped us was friendly and nice. Once we completed the paperwork, the employee gave us a boat assignment tag, parking pass and directed us to pick up our rental. We headed down to the docks, where we were assigned our pontoon. We then took the boat over to the launch area, loaded all of our gear, and headed out for the day. The pontoon itself was definitely showing its age. It wasn't particularly clean and had cobwebs throughout the boat. It had a hardtop canopy that provided plenty of shade, and while the seats were in decent shape with no holes or tears, they were noticeably dirty. I understand that these are rental boats and they naturally experience a lot of wear and tear, so I wasn't expecting a brand-new boat. However, I do think the overall cleanliness could be improved. That said, the boat was functional and got us where we needed to go without any issues. We found a nice cove, anchored up, and enjoyed the day on the lake. At the end of the day, we returned to the dock, unloaded our gear, and handed the boat back to an employee. The return process was just as easy as the check-in. Once the boat was returned, there was no need to go back into the office or complete any additional paperwork. Overall, despite some of the cleanliness and condition issues with the pontoon, we had a good experience. The booking, check-in, and return processes were all very easy, and the staff was friendly and helpful. I would definitely consider renting a boat from here again, although I would hope to see some improvements in the cleanliness and upkeep of the boats.

It had been a few years since I'd been on the lake, and my son wanted to take his buddies up on the…read moreboat. We were having fun and I wasn't watching the sun in the sky- and then realized that we needed to get to a gas station ASAP. We pulled in on absolute fumes to Bridge Bay at 6:05pm, and were greeted by a very kind young man who let us know unfortunately that they were closed. I begged for a miracle- single lady on a lake with a bunch of kids, and he took me to see his manager to plead my case. I even offered them $100 cash for any gas they might have... manager said no. "Nope, I don't have the codes." No idea what that means... just know he refused to help me. I realize that this was my mistake- but honestly, a gas station should have a way to help people in emergencies. I'd leave a one star review- but the young man was so kind and polite, he was really trying to help, despite his manager. It was a lesson learned about gas, closing times, and I have a new awareness about the lake community- you are really on your own out there.

Fun to spend a day the 4-seater OHV cruising around Cappie Shasta, high above Lake Shasta. Bring an…read moreiPhone loaded with downloaded music, because the sound system in this baby rocks. But there is little cell service, so you're not streaming. Also there is no connection for Android phones or any other input. Bring a picnic lunch, and enjoy it at Bohemotash Camp at the top of the mountain, looking out over the lake. Very cool! After picking up at their site, they trailered out to the Shasta Dam, and then later came to pick it back up. The owners were helpful and friendly.

So fun! 65th Birthday gift from my sweetie and couldn't have made a better choice! We will be back!read more

Great experience! Had a great time on the lake with two awesome jet skis that had speakers. Easy…read morepickup and drop off , great location ! Can't wait to come back!

From the owner: Affordable SeaDoo and Paddleboard rentalsread more

What an experience! The Jones Valley Resort Staff was…read moreamazing from start to finish. The morning started with someone loading up our gear from the paring lot and loaded it onto the boat for us, then a guy driving side-by-side shuttled our party down to the boat. The water has receded, the walk would have taken us a while and it was already hot. The boat was clean (bathroom and BBQ included) everything worked without any issues! Thank goodness the boat had plenty of shade cuz the day was HOT. I can't wait to rent another boat from Jones Valley Resort again. Thank you for a great day.

This was the scariest most uncomfortable experience of my entire life. I had a very rare brain…read moretumor and we did not know if I would survive the surgery and these three sleepless nights on this houseboat were genuinely scarier. We rented the Corinthian houseboat for three nights. Our orientation was more of a 45-minute dark comedy than a serious instruction on how to safely stay alive on this thing. We recorded the orientation so we could reference it should we need to. At no point did we receive an overview on emergency protocols. We were told all info is available in this book and the solution to any problem is basically just call the Marina. We take off to our first cove and decide to stake down to fish for a while. We were never shown how to properly stake so we did not unhitch the ropes, meaning we had about five feet of rope connected us to the side of a rocky hill. We were in the mouth of a cove and it was getting windy so we thought to find another spot for the evening. We try MANY times and the boat would not turn on. Doing everything they told us to over and over again, reviewing the book (which we learn now that we are nearing an emergency situation was missing MANY pages), it would NOT turn on. We decide we have to stay here all night since it's getting dark and maybe the boat engine needs to rest. Luckily we still had one stake in but we had to physically pull this massive boat with our hands and bodies while perched on the side of a rocky hill, fighting against wind, just to get a second stake in. By the sheer will and grit and strength of an amazing group of friends we muscled a 50,000 pound boat down. WTF! All night the boat was rotating around the corner of this cove, I was convinced we would come untethered and have no ability to turn the boat on or call the Marina. I stayed up ALL night with a flashlight on the those stakes in case they came up. WTF! Finally the morning came and we were able to turn the boat on for about 3 minutes, just enough time to pull one stake, and it just SHUT OFF. We could not turn it on again. Thank god we still had one stake in. After 20 mins of trying to turn it on we have to call the Marina. We climbed the hill and searched for service, finally getting them after 30+ attempts and they said they'd send someone. We waited HOURS and no one came. We are once again one stake away from floating away and who knows what would happen! We climb the mountain and finally get another glimpse of service to call again and beg them to come help. After another HOUR Isaac the Angel finally comes and turns it on. Thank the heavens for Isaac! We finally got the houseboat back to the Marina to pick up our speed boat and THREE staff members attempted to turn on our houseboat and could NOT turn it on. Isaac is the only person that can do it so he needs to be called in. We learn on our speed boat orientation that we were in grave danger all night and emergency protocols include a flag which we've never seen, calling the police with service we didn't have, and ringing a bell which we never knew existed. WTF! We also learned that you need the full length of rope to stake the boat properly and should use four NOT two stakes. We take off to find a new place to stake down for the next two nights. We find a cove and are able to stake down but once we hitch our speedboat, we come untethered. We attempt to turn on the houseboat and of course, it WILL NOT TURN ON! After climbing another hill and attempting many calls to the Marina, Isaac the Angel is dispatched and turns the death machine on allowing us to straighten the boat and get all four stakes in. Mind you, before he arrives our incredible group is in the water and on the shore pushing and pulling this thing to avoid it tipping or crashing into the rocks! Once again, we avoid death by the strength and power of our own bodies! Finally, Monday morning arrives and we are ready to get out of here. We are able to turn the boat on using the special tricks Isaac taught us that are not intuitive or written down anywhere and we get three of the four stakes out. We leave one stake in because we now know better and we pull ropes. We attempt to take off. The boat is fully beached. We spend 30 minutes trying to get this thing unbeached, no luck. This was not in the book or in the orientation, of course. We call the Marina over and over, please send Isaac! We wait one HOUR with the boat ON because we know if it turns off it'll never turn back on. No one comes. Then the carbon monoxide alarm goes off and we pull open all the windows and doors and run up into the hills. The boat is on, untethered, and now filled with carbon monoxide, and we are all 30 feet away from it. I call the Marina and beg for immediate help! We wait for another 45 minutes and finally Isaac arrives, gets us off the beach, and another very nice staff person drives us back to the Marina. I sob as we drive off, exhausted, so grateful for my friends, and that this trip is over.

My family and I had a great time on the pontoon boat we rented for the day! Everyone was amazing,…read moreespecially Colby, who helped us with the boat, and Kindra at the main office. I would definitely recommend coming here if you want to spend a day on the lake and would certainly want to come back!

First, they are overcharging when you use a credit card. By law the are allowed to charge 3% for…read morevisa and 4% for Mastercard. They are charging 3.5%. The camp ground is a bit run down and some of the spots are quite small and crammed in together whereas some are quite large. Please be aware they also charge you for electricity over and above your camping cost. There are some trees with fairly low branches that hang over the fire out, which in my opinion is a fire hazard. Also, a ton of poison oak around our camp site meant we had to be extra careful how we set up so the dogs couldn't get into it and give it to us. The good: easy access to the lake, nice marina. Great fishing. The dogs loved it.

This was AMAZING! We went to Shasta Lake for the weekend. We stayed at the Bridge Bay resort. It…read morewas a great place. On Saturday morning I walked out on the front balcony to take look at this beautiful lake early in the morning. The guest next door (Daniel) and I started talking. I told her I want to take family out on a boat and so questions revolved around what kind of boat should I rent etc....She suggested to contact her friend Captain Michele and let her take all of us out. The best suggestion ever! Michele immediately returned my call and we decided on a half day on her ski boat starting at noon. We drove to Antler's Marina and met Captain Michele at the dock. The best day of summer!! She was super friendly yet professional. We did the paperwork and head out. Tubing, wake boarding, fishing etc. You name it and Michele arranged it all for us. She had all the equipment. All we had to do was show up with our sandwiches and beverages (The good kind). Captain Michele was our designated driver!!! Most fun ever! Or as my 8 year old son put it #bestsummerever!! Smiles and laughs and fun all the way till the evening hours. I would also like to mention that price was very reasonable too. We can't wait to go back. I will give Captain Michele a little bit more notice this time. Thank you so much Fun Factory!!

Michele is amazing. I sent a reservation inquiry and she called me back promptly that day. She was…read moreso upbeat and fun to talk to and genuinely excited to host me. She wasn't pushy at all and didn't upsell me anything - just gave me all the tips and info. We decided on a tandem snowmobile for an hour with a guide. We arrived 20 minutes late but she was so professional - she shortened and made the check in process so easy. There was a cabin with fire where you can change since Deer Mountain was quite cold and was snowing that day desolate the snow drought. She was mega attentive and taught us everything and told us exactly where we were going. She took couple of pictures for us and explained what we'll see had it not been so foggy. On the way back when we stopped at a viewpoint my boyfriend accidentally accelerated and we toppled right where the cliff started - Michele rushed over and helped us up and we genuinely concerned for our well being. We're so grateful she was our guide and can't recommend her enough. She's an amazing person with a beautiful smile and we definitely suggest everyone go snowmobile with her, especially first timers!