Professional Printing has capabilities beyond our current expectations or needs, so we were…read morehesitant to try them as a small business with simple wants. We had heard very positive things, though, and decided to give them a shot. Far from being uninterested in working with us, they gave us the white glove treatment and made sure all of our expectations were exceeded. It is comforting to know that as our business grows, we will have a stable supplier of printed goods and materials that will deliver the job on time, at the quoted price, and at the absolute highest quality. Truly, a pleasure to work with this extremely capable, family-run organization!

PAT answered for me yesterday when i called to see if i could do printing there. When i showed up…read moretoday she was there and it was her birthday. I thanked her food being so pleasant and she asked for us to sing her Happy birthday so wet did cause why not. Jay had my order ready that I had been saying about && it was perfect! THANK YOU ALL!

I've come to this Location two times now and they have been very helpful both times. The first to…read moremail a package and the second to spiral bind some papers together. Highly recommend this spot and was very impressed with the customer service that I received even though they were pretty busy. Additionally, they were able to bind my papers very quickly in between customers so that was really nice that they were able to do it without any wait.

JONES PRINTING SERVICE I do hope that I can accurately…read moreconvey the level of professionalism, and degree of quality excellence you will experience if you choose Jones as your print vendor. My organization has been sending print projects here for many years. As a long time customer our office has seen Jones Printing go above and beyond to meet our needs even when we have had what some may consider unreasonable deadlines. My office uses a few different print vendors, but there really is something special about Jones. The level of quality control here is top-notch: from the copy-proofers, color-proofers, the teams responsible for operating the printing (digital and press), folding, cutting, bindery, delivery and so much more. I know that the pieces they print look good. I know that in a side-by-side comparison to another print piece of the same type the piece printed here will very likely subtle noticeable differences, that really make a difference. Recently on a big project the Jones' team level of quality control goes above and beyond. It is what we should all expect. It is what I hope other print houses deliver also. Thanks to Rodney for the Bindery tour and thorough explanation of the process. There are men in this department with 20-40 years of experience. Only excellence is acceptable here. It doesn't matter how long it take, how many tries it takes, how much finessing it requires, the team here will do its very best to deliver your project exactly as you imagined it when you were creating it. And everyone here is so nice. I mean they really have the best attitudes. From management down to the delivery guy. Always pleasant. Always service oriented.

From the owner: We're not just a printer. We are problem solvers. We offer solutions to your branding campaign…read morequestions and conundrums. From our master designers to our efficient and effective printing solutions, we are your value-added branding, design and print partner. Jones Printing Service, Inc. is a full-service commercial print agency based in Chesapeake, VA; we specialize in offset, digital, and wide-format printing, a full bindery and finishing, inventory fulfillment, and direct mailing service (including variable data).

Great printer! Wide variety of products. Great prices for Banners!!! Can accommodate my crazy…read moreturnarounds! Peter is awesome to work with. He gets things done! This is one of my go to printers and I deal with printing projects all over the country!! Top Notch!

I cannot express what a pleasure it was working with Peter. I'm an Executive Assistant at an…read moreHSA/FSA benefits company and my Chief Operations Officer needed a large, rather intricate and URGENT print job completed. I called around to at least 12 places. Of those 12, 11 politely laughed and said they could never get 30,000 of our requested item printed in a day and half. Peter had a quick response time and confidently said he could complete our project by end of day Thursday AND have them delivered to the appropriate location. Sure enough, Peter pulled through. I had some very anxiety ridden executives reaching out for updates all day Thursday. Without skipping a beat, each time Peter quickly assured us that he was on track for a 5pm delivery. He called and emailed when he was on his way to drop our items off to the given site, and he called and emailed when they were dropped off and the job was complete. THANK YOU to Peter for going above and beyond for customer satisfaction. I am baffled at the lack of customer service skills across every portal on a daily basis, and he was such a breath of fresh air. Needless to say, he has been added to our list of preferred printing vendors and we will be using him in the near future.

I recently stopped by OfficeMax, located on Greenbrier Parkway in the heart of Chesapeake, to pick…read moreup some supplies for my Home Office. They have a great selection of products available. Admittedly, I'm not a fan of the big box stores but it is getting increasingly difficult to find local stores that sell products for the Home Office. Given the wide variety of products and the customer service that I received, I'm rounding up from a 3.5 to a 4 Star.

If I could put 0 I would. I tried to order wedding…read moreinvitations here because needed some last minute. It was August 8th. There was one lady ( had black curly hair in two buns) and no other customers when we showed up. She had a little attitude right away for no reason. We explained clearly what we wanted. We kept sending her the right design on canva and she would print an example out wrong and kept doing that. Her attitude increased as time went on even though we were extremely patient. She kept either printing the color wrong or on the wrong paper or wrong size. She would ask us to check what we sent and every time we sent her the exact right thing so it was on her end that she was printing it out wrong. While we were there like 10 people showed up mostly just to use the "print ur own" computers. She left while helping us for a total of about 20 min. To go help customers that showed up after us. Which is fine but then after she sort of blamed us for it taking so long when it was only taking long cuz she kept printing things out wrong and then leaving us for long periods of time. She rushed us SO MUCH and kept on saying u need to pay now or leave and just told us "she would fix the final draft" without showing us an example first. Which I was scared about because she had already done it wrong a bunch of times on her part. But she refused to show us another one and just said we had to pay or go away. This was for 150 invitations so yeah I wanted to make sure they were exactly right before they printed them all but I decided to trust her word that she would print them out right. LOL she did not. We come in ( August 10) and the back and front symbols on the invitation were completely different colors. Which in the one we sent they were the same so they should have come out the same. She clearly did something wrong. The manager there ( some large guy bald I think with glasses) first was defending her saying they only print what we send but then funny enough he printed it out and the color was the same on front and back and so it was clearly her wrongdoing. He was nicer and gave us a refund but He never even said "sorry" . All he would say is that there must of been a loss in communication. But never a sorry. And trust me we communicated our design and sent over the right design more times then we should have had too. The girl was soooo annoying to deal with. Also she kept saying they would be done at a certain time and then delaying it. Which would be fine if she didn't have an attitude on the phone when saying it. Like girl if you are mad about being the only worker maybe be mad at your manager not us. She was obviously understaffed but she had over a day to do them and if it wasn't possible she could have just told us that the day of and we would have gone somewhere else. They need to hire more people and people with better attitudes. GO SOMEWHERE ELSE FOR PRINTS!

Really nice staff! Made my return and also my package sending super easy. They do Amazon returns…read morehere too. The shipping is standard price and upgrades if you need it. I had to mail something out and the staff member was so nice about which box I should use to make sure it got to the person safe. Parking is ample. This is located in Greenbrier area across the street from Jason's Deli/Taste restaurant.

I really like this location. They have a separate kiosk that's easy to send back Amazon items when…read moreyou don't have to wait in the regular line. Whenever I do need help or they're not busy I go up to the counter and they're always super nice. I haven't paid for any shipping myself. It's usually a return for something so I can't speak to the value of anything, but the service provided is amazing.

Nice wrap job on the roof of my 2022 Toyota Camry! They gave me a good price, and they got me in…read moreright away too! Thank you!

Big disconnect between lady who answers the phone and owner/technician. I wanted to wrap portion of…read moremy car and sent photos and videos of original wrap done few years ago to receptionist. Receptionist (not owner/technician) was go-between. Not good for small business. I told her my current wrap job was few years old and showed scratches. She told me that they had just gotten in some new vinyl 3M wrap material that sounded good. She said he couldn't assess what wrap was originally used so I would have to drive 40 minutes down to the shop so he could see for himself. When I did she forgot to tell me they had moved ten minutes away so 50 minute drive. When I got there owner [?] comes out and says we cant guarantee this new wrap material is scratch resistant. Ok trip wasted.

I had the distinct honor and pleasure to work for the Hackworth's back in the mid 90s. As a young…read moregraphic designer, Hackworth afforded me the opportunity to flourish in my trade by encouraging my creativity and granting me a lot of latitude including developing a company newsletter and portfolio and marketing Hackworth's services throughout the Hampton Roads. Run by a solid, faith-based family, you can't ask for a better place to work or with whom to do business! We worked hard and had fun, all with the goal of 100% client satisfaction, each and every time! I like to call the Hackworth philosophy "WEIT" meaning, they do "whatever it takes" to get the job done, early, or on time, on or under cost, and done right! Teamwork is emphasized here, and even the owners were always willing and ready to "roll up their sleeves" to help get a job out the door. Although Hackworth enjoyed a lot of accolades when I worked for them, I can only see they've achieved even more and have grown exponentially! This business was known as "Hackworth Reprographics" when I worked there, and now, it's blossomed and flourished into so many facets - truly bearing good fruit! Exciting to know about the expansion into Suffolk - congrats! Charles, Rita, Steve, and Mr. and Mrs. Hackworth thanks for the excellent time I had working with and for you! I wish you all continued success and all the best in terms of business success, health, and happiness. Do get in touch with Hackworth for any of your printing needs, vehicle wraps, door and window signage, wall wraps, large format printing, business cards, marketing services, "soup to nuts," you are in the best of hands with Hackworth and will be beyond delighted with your products!

Nice staff. Surprised short turn around for comb binding my large book and reasonably priced.read more

I recently hired DeSigns to make some business cards. I initially emailed to get more information…read moreand they were prompt in replying back to me. I came in the next day and talked with Michelle about what I needed and she was accommodating and courteous. She sent me a version of the business card according to what I told her I'd like and was given 2 versions. I paid a down payment of 50% of what they quoted me and did all the revises online. Within a couple of days, they had it ready for me. I am very impressed with this company. I ordered 500 cards with one revision and the total was around $180. I would come back with any lettering I may need in the future!

They just completed another job for me and on time. You can always count on this company in Great…read moreBridge. Outstanding work and good prices.

Never never never. This place charged me 1.15 for .78 stamps!! When I realized and went back in…read moreto inquire - she said they're 1.09 in the system ! So no tax is 109- a picture of my receipt is below. One and done. Hope you go out of business you cheaters

I came here for an appointment to get my fingerprints done for work. In my line of work, a Virginia…read morecriminal background check is needed every couple of years and there is a new fingerprinting system that takes its place. As part of the process, I needed to fill out some paperwork, and make an appointment. I came in 15 minutes early. The lady greeted me immediately and checked my 2 forms of identification. She then took my fingerprints on the computer, I signed. I was done. The whole process literally took 5 min. She was very friendly.