Professional Printing has capabilities beyond our current expectations or needs, so we were…read morehesitant to try them as a small business with simple wants. We had heard very positive things, though, and decided to give them a shot. Far from being uninterested in working with us, they gave us the white glove treatment and made sure all of our expectations were exceeded. It is comforting to know that as our business grows, we will have a stable supplier of printed goods and materials that will deliver the job on time, at the quoted price, and at the absolute highest quality. Truly, a pleasure to work with this extremely capable, family-run organization!

Everyone who works here is very nice and extremely helpful. The last person who helped me was…read moreOrchid, who is always smiling and friendly and very efficient. I love this UPS location!

This store is incredible and always meets my printing needs. They were able to create some high…read morequality signs for an upcoming Memorial Day display table. Manny & his team are always so friendly and professional. Highly recommend this location!

Great printer! Wide variety of products. Great prices for Banners!!! Can accommodate my crazy…read moreturnarounds! Peter is awesome to work with. He gets things done! This is one of my go to printers and I deal with printing projects all over the country!! Top Notch!

I cannot express what a pleasure it was working with Peter. I'm an Executive Assistant at an…read moreHSA/FSA benefits company and my Chief Operations Officer needed a large, rather intricate and URGENT print job completed. I called around to at least 12 places. Of those 12, 11 politely laughed and said they could never get 30,000 of our requested item printed in a day and half. Peter had a quick response time and confidently said he could complete our project by end of day Thursday AND have them delivered to the appropriate location. Sure enough, Peter pulled through. I had some very anxiety ridden executives reaching out for updates all day Thursday. Without skipping a beat, each time Peter quickly assured us that he was on track for a 5pm delivery. He called and emailed when he was on his way to drop our items off to the given site, and he called and emailed when they were dropped off and the job was complete. THANK YOU to Peter for going above and beyond for customer satisfaction. I am baffled at the lack of customer service skills across every portal on a daily basis, and he was such a breath of fresh air. Needless to say, he has been added to our list of preferred printing vendors and we will be using him in the near future.

Really nice staff! Made my return and also my package sending super easy. They do Amazon returns…read morehere too. The shipping is standard price and upgrades if you need it. I had to mail something out and the staff member was so nice about which box I should use to make sure it got to the person safe. Parking is ample. This is located in Greenbrier area across the street from Jason's Deli/Taste restaurant.

I really like this location. They have a separate kiosk that's easy to send back Amazon items when…read moreyou don't have to wait in the regular line. Whenever I do need help or they're not busy I go up to the counter and they're always super nice. I haven't paid for any shipping myself. It's usually a return for something so I can't speak to the value of anything, but the service provided is amazing.

I've come to this Location two times now and they have been very helpful both times. The first to…read moremail a package and the second to spiral bind some papers together. Highly recommend this spot and was very impressed with the customer service that I received even though they were pretty busy. Additionally, they were able to bind my papers very quickly in between customers so that was really nice that they were able to do it without any wait.

FedEx location was listed online and on the FedEx website as being open on Sunday, so I drove…read morenearly 25 minutes to get there. I arrived around 3:30 PM only to find the doors locked and no employees inside. There were several other customers outside as well, all just as surprised and frustrated as I was that the location was closed. I attempted to contact customer service to find out what was going on, but I was stuck navigating an automated system and was never able to reach a representative or get any answers. It's extremely disappointing to make a special trip based on the posted business hours, only to find the location unexpectedly closed. If a store is going to close early or not operate during its advertised hours, that information should be updated online so customers don't waste their time and gas. Management needs to do a better job of ensuring that posted hours are accurate and that customers are properly informed of any changes. Would not recommend relying on the posted Sunday hours at this location.

Katherine and the team here are getting it done and know what they are doing. I had a pretty…read morespecific and special project I needed help printing. Katherine made sure my order came out exactly how I needed it to. She did her due diligence by printing an example on regular paper before performing the job on my fine art paper. She helped me immensely by suggest a bolder font and paid careful attention to printing the document so that the watermark was facing the correct way. My certificates of Authenticity for my partners art look amazing and professional. Look no further this is the only printing shop you need.

Contacted them when I need some last minute flyers. Send them my digital flyer & they were ready…read morethe next day! Thank you so much

JONES PRINTING SERVICE I do hope that I can accurately…read moreconvey the level of professionalism, and degree of quality excellence you will experience if you choose Jones as your print vendor. My organization has been sending print projects here for many years. As a long time customer our office has seen Jones Printing go above and beyond to meet our needs even when we have had what some may consider unreasonable deadlines. My office uses a few different print vendors, but there really is something special about Jones. The level of quality control here is top-notch: from the copy-proofers, color-proofers, the teams responsible for operating the printing (digital and press), folding, cutting, bindery, delivery and so much more. I know that the pieces they print look good. I know that in a side-by-side comparison to another print piece of the same type the piece printed here will very likely subtle noticeable differences, that really make a difference. Recently on a big project the Jones' team level of quality control goes above and beyond. It is what we should all expect. It is what I hope other print houses deliver also. Thanks to Rodney for the Bindery tour and thorough explanation of the process. There are men in this department with 20-40 years of experience. Only excellence is acceptable here. It doesn't matter how long it take, how many tries it takes, how much finessing it requires, the team here will do its very best to deliver your project exactly as you imagined it when you were creating it. And everyone here is so nice. I mean they really have the best attitudes. From management down to the delivery guy. Always pleasant. Always service oriented.

From the owner: We're not just a printer. We are problem solvers. We offer solutions to your branding campaign…read morequestions and conundrums. From our master designers to our efficient and effective printing solutions, we are your value-added branding, design and print partner. Jones Printing Service, Inc. is a full-service commercial print agency based in Chesapeake, VA; we specialize in offset, digital, and wide-format printing, a full bindery and finishing, inventory fulfillment, and direct mailing service (including variable data).

It has been a while since my last review of the UPS Store at Gainsborough Square in Chesapeake, so…read moreit's time for an update. While some of the faces behind the counter have changed, the commitment to excellent customer service has not. Even during busy periods, the team keeps things moving efficiently, getting customers in, and (more importantly), out without sacrificing courtesy or professionalism. It's the kind of place where a quick errand stays quick--and you often leave in a better mood than when you arrived. Its convenient location close to my home is simply an added bonus to an already reliable experience.

This UPS store now holds the record for fastest Amazon return! I came 30 minutes before they closed…read moreand was in and out in less than 30 seconds. I received my refund from Amazon the next day. Though quick and efficient the service was friendly. I was very impressed.