Reading these reviews, I think I must have gone somewhere completely different. Sam has printed 5+…read moreorders for my organization and done several embroidery options. I've been pleased with all of them, the timing has been great, and I have recommended him to other organizations I am involved with. No complaints here!

Beware!!!!I will never patronize this business again…read more Customers are required to pay in full before receiving their items, yet the business repeatedly fails to honor its own promised completion dates. I paid for my shirts a week in advance and was given a specific pickup time. When my son arrived as instructed, the store had already closed before its posted business hours, and the shirts had not even been started. Throughout the process, there was little to no communication. I reached out for an update before the pickup date and received no response. To make matters worse, the owner was rude to my son when he came to pick up the order, despite the fact that he was following the instructions that had been given. As a business owner myself, I understand that unexpected delays can happen. However, professionalism means communicating with your customers, honoring your commitments whenever possible, and treating people with respect. My time is valuable, and I should not have to chase down a business to complete work that was paid for in advance. Because of this experience, I will be filing a complaint regarding these business practices. This was an extremely unprofessional experience and a complete waste of my time. I cannot recommend this business to anyone looking for reliable service or professional customer care.

I found this company here in Yelp when I needed a SF Giants hat monogrammed with my besties new…read morelast name on it, she just got married. I took it in there and found out the owner was from the Bay Area also and we got to talking. Former Navy and gave an awesome military discount. They do all the command hats coins t shirts. You name it they do it! Going back soon for more customized items. :)

From the owner: "SNiPSofVB Inc. is an independent Screen Print & Embroidery as well as Promo products shop with…read moregreat graphic design services. Located off Virginia Beach Blvd, Azalea garden rd area. We are proud to be serving our US Military for the last 25 plus years, We offer all the top brand name apparels. We have 40 heads of embroidery and 5 presses all kinds of other production processes and equipment ready to help us fulfill orders. Give us a call or Come give us a visit. We welcome walk-ins and have a showroom to share samples of our work as well as for purchase. Thanks for giving us your consideration."

T-Mania has done wonderful work many times for me. I've used them for business and personal use and…read moreall times my products have come out great. The staff there are so sweet and extremely knowledgeable at what they do. I will continue to take my business to them.

This was the worst experience I ever had. I emailed a photo of what I wanted, I called to verify…read morethey could make it, then I drove 40 mins to have it made. When I arrived I was told it could not be made. I asked why and asked if there was anything that could be done. He said no. I feel as though they just say anything to get you in the store knowing they are one of the biggest t shirt printers in the area. On top of giving the wrong information the manager was rude and uncompassionate to the fact his employee gave out the wrong information. These tips of places feel they can treat customers any type of way but I will make it my mission to educate people that money matters. Stop giving these people your money when they come here and profit off our community but treat us like we are less than worthy of good customer service. They lie and manipulate people to get them in and get their business then don't produce what they say they can. I was devastated by the treatment I received at this establishment.

I wish I could give zero stars for this business. The customer service is the worst! I asked for a…read moredesign on my shirt and the person didn't write anything down. When I came back to pick up my order it was wrong. She continued saying that's the way I told her to do it. I know what I said and I was very specific because I can only wear the shirt a certain way. I provided the shirts to them and they were ruined. She was completely inflexible and just insisted on I told her it was that way. She did not apologize just said it "looks better that way, it'll be OK. Come to find out this was the owner. I DO NOT recommend this place to anyone. The location is definitely Customized Teez in the Pembroke mall. I 100% reviewed the correct location. The lady claimed to be the owner when I asked to speak to the manager.

Thursday, 1/23 I had been looking for a tee shirt with a whale on it for my 13 year old autistic…read moregrandson. I happened by "Customized Teez", went in and posed my wishes to the clerk, Gazelle. She went to her computer and brought up numerous whales for consideration. We decided on one and she asked if I wanted his name on it. A short time later I had a shirt that greatly exceeded my expectations. Also I was well entertained by this young lady's ability and attention to detail. She also pressed and folded the shirt. I was impressed. Friday, 1/24 I returned with my iPad which contained a video of the twin of the above grandson,also autistic, but learning to ride a motorbike. Gazelle extracted one frame from the video, resized and enhanced it and added his name. Wow! What a beautiful job. I couldn't be more pleased.

Tried to contact for services at least three times but have not heard back from anyone. There is…read morealso no official "shop" for this business.

Judy is simply amazing! She has embroidered 4 lab coats perfectly and quickly for me. She will…read morepick-up and drop-off your project if needed, and you can even ship items to her shop at 336 McCosh Dr in Chesapeake to have her embroider them! She made my life so easy, thanks Judy!

For the most part I'll be back…read more I was in search of a print shop, but more importantly I wanted a quick turnaround and a quality shirt. Well here I am! I did a quick search on Google and found this place that's within 10 minutes of my current location. Talk about timing - perfect! This shop is located inside of Pembroke Mall in Virginia Beach...it's not to far from the department store, Sears. I walked in and two employees were working on products, but I was immediately greeted upon entering. I spent maybe 10 minutes in the store and the male employee advised he could do the custom shirt for $25. Now if I have my own shirt, the cost will be $20. Special thanks to Sears - I found the shirt I needed and it was on sale. I returned and went over the details of print I wanted on the shirt. Everything seemed simple enough - all good! However, the pick up date was set for the following day. I'm not sure why the shirt wasn't printed at the time I placed the order, but I didn't need it until the following Monday, so no worries here. So it's 5pm the next day and my shirt is ready for pick up! But OMG!!! The shirt was printed with the color I DID NOT request! OMG... I was a little disappointed but after a minute or so of explaining myself to the same guy I placed my order with, he advised "bring me another shirt and I'll reprint it for you" - OMG again so thankful for Sears - another quick run and picked up the same style/color shirt. I returned back to the shop and my shirt was printed in minutes. Needless to say, I have two shirts now. Two for the price of one! So yeah how can I possibly be mad now. I'm giving this place nothing less than four stars because of the customer service and convenience. I quickly turned my frown right-side up! My advice to you - if you decide to use this company triple check to make sure they have the details of your order right the first time. It's good to know this place is around in case I need something else printed in the near future. And it looks like they have a second location in Norfolk too. Have fun and enjoy life!

The location in Greenbrier mall is HORRIBLE! Customer service is the worst-with both employees that…read moreI have encountered have a terrible attitude, non accommodating, argumentative, and rude. The owner of this business should spend some time either re-training his/her staff or replacing them -- these two people will impact your business in a negative way. They are great at taking your money but then when they have to deliver a service for what you paid for it is almost like they are laughing at you.