My 12 year old daughter had her first orthodontic appointment today. She was obviously a little nervous. As soon as we walked through the door the staff made us both feel welcome and at ease. They were extremely friendly, patient and willing to answer all of our questions. Colleen was so helpful explaining the payment plan to me, which I needed for her to go over twice. She was just as nice explaining it the second time as the first. My daughter said Wendy was so nice and made her feel very comfortable. They explained that putting on the bottom braces wouldn't hurt. They were right. My daughter was quite relieved. Dr. Chase was comforting and very friendly from the very first consultation. My daughter and I are happy with our choice of orthodontist. I would like to thank the entire staff for making my daughter feel so welcome and comfortable. Sandy Lotti read more