This is a wonderful local business! Leonard was knowledgeable and did a great job repairing my fan…read moremotor on my unit!! Highly recommend!!

Called this morning. Ac not working since previous evening. Leonard answered call and came within…read more45 minutes. After a thorough check he determined it was a capacitor. New one installed and ac was back on within minutes. Thank you so much. It's nice to do business with a knowledgeable trustworthy person here in Pahrump.

Called to see about getting someone out to look at our air conditioner as it was not working and in…read morethe Pahrump heat, you definitely need relief. :) They were the best price for going out to look at it. So thankfully David came out and found the problem. David called to tell us what was going on. He for sure ROCKS! He was awesome in finding out the problem, fixing it, and now we have air. Thank you so much. Will use again if we have any other issues with our air conditioner.

Horrible work, had to rip out all of the subpar ducting where I found aluminum duct tape holding…read morepieces together and properly connect them. Have these people ever heard of leak checking? Hint: you have to put a system into a vacuum to make sure your shoddy work survives already a week. absolut garbage.

We called these guys to come out and get our carpets cleaned. First of very professional! On time,…read morecourteous, clean and thorough. Upon Arrival he set up corner blocks and layed out floor covers so as not to destroy anything while the work was being done! Next they don't use the typical "spray and suck" treatment we have received from other previous services. They're system REALLY cleans out the carpets! After they were dry they were fluffy and soft like they were new again, and they look and smell great as well! Thanks! A Definite Recommendation

Brian is nothing short of awesome! He did our store back in January and made a 20 year old floor…read morelook almost new. He put in many back breaking hours to get the job done to not only his satisfaction but ours! He just left from doing our home. He did all the outdoor cushions, rugs and pillows. They look brand new. He then proceeded to clean all of our area rugs. So happy! I would highly recommend ProGrade Carpet!! 6 stars if that were possible.

The word "thorough" comes to mind when I consider the recent job Mike did in my home. To that end,…read moreI'd have to say emphatically, that I'm completely satisfied. Thanks Mike!

Mike is great and very thorough. Doesn't overcharge and is full of helpful tips. GREAT DRYER VENT…read moreCLEANING.

Horrible company!!!! I have tried to get a hold of them for an ac that they supposedly warranty for…read moreidk how many years that they Mickey Mouse the hell of it. No RESPONSE! They tell you they will call you to reschedule and nothing. NO CALLS ANSWERED! And it's super cold and my kids do not have heat due to. This company. I will be looking into legal matters.

We have used A1 Mitchell for 6-7yrs. and everything was good. last year we had trouble contacted…read morethem to schedule a service,took about 4 calls to get a response. They did come after all the calls . They talked us into a pre-pay ($100)saying that they would contact when it was time for service,we agreed. This year we have called 15 times minimum and went by the office spoke to CORY and he said that he had problems and would get us scheduled,he never did. We also spoke to KEN the Senior of this company, he had nothing but excuses and was rude and hung up on our call stating that he did not like my attitude. This company is not to be trusted ,they were good in the past but have become unreliable and not to be trusted, we even went to what was supposed to be the LAS VEGAS office and it was a bogus office . DO NOT USE THIS COMPANY IGNORE ALL THE GOOD REVIEWS

We recently used Servpro of SouthWest Las Vegas for our water damage mitigation…read more It was of course late on a Sunday that we found our upstairs flooded and we found ourselves distressed over the damage possible. We called Servpro SouthWest for our mitigation needs and they were able to show about an hour after we had found the water damage, keep in mind it was at 10pm we called and they were here till around 2am next day. Andres and crew got out here quick and knew exactly what to do to help us save our house from serious damage. It took about 5 days to get the entire ordeal wrapped up and Andres took great care of us, he stayed in contact with us and made sure to schedule visits with us to regularly checkup during the process. He was extremely accommodating to our schedule. I believe because of the diligent work that Andres did we were able to save our drywall and engineered hardwood floors and because of those efforts our damage was seriously minimized. I also want to mention the calls I made into the office, I typically spoke with Dawn and she was fantastic and very understanding and helpful. This was a very trying process for my wife and I because we were seriously concerned on how much damage was done. But we were well taken care of. Thank you SERVPRO SouthWest, Andres and Dawn for being fantastic!

I wish there were negative stars. I'm so sorry we used Servpro. They are horrible beyond words!…read more We discovered mold beneath our kitchen sink and I contacted Servpro for an estimate to clean and restore Kade showed up to give us an estimate-he said he was the project manager. He took a lot of pix and said most insurers covered mold cleanup and rebuild in some cases. No and no. He communicated with our insurance company and sent them the pics he took. He talked with the adjuster directly. Then within a couple hours the adjuster emailed to tell me our claim was denied. But I had already committed to hire Servpro to clean and rebuild the mold. On May 5 this year, Servpro began the cleanup. It took seven days and a completely demolished kitchen sink, dishwasher and garbage disposal along with the removal of cupboards, shelves and pantry and our granite counter tops and all of the drywall up to the outer wall including the insulation. Check the pic I just took of my kitchen sink area. Don't see it? That's because no one came back to do the rebuild. They never called me back and the number we were given was a wrong number. I hired a handyman to begin the rebuild but he has only got the insulation and drywall done. I'm trying to be patient........... I haven't had a working kitchen since the first of May 2022. But they got their $5k. Which we paid after they screwed with our insurance carrier.

I love the honesty, low prices, and punctuality this company offers. The maintenance plan they…read moreoffer is a no brainer! They discounted it for me from $150 to $135 with a military discount which includes a summer and winter tune up. I wish I would of found out about them before I bought my new unit from one of those companies that's ALWAYS on the radio. I realized how much I overpaid for my unit once I asked them how much it would of costed through them. I'm willing to bet, they could beat almost all quotes on a new unit. They have all my future business.

Update: Instant Air was sold to Sunrise Service in 2025. I found this is exceedingly unfortunate as…read moreSunrise Service was a disappointment. After Sunrise quoted me $1500 for a new fan I hired someone else come in and give a second opinion.The second opinion, verified I did not need to replace my fan at all. Instant Air had only just replaced it two years ago. Instant Air charged me $500 for the fan. The new company sunrise service now wanted to charge me $1500 to replace the fan which was relatively new. When I called another service company in, they verify the fan was new and did not need to be replaced. If you're going to Instant air and find that they've been bought out by sunrise service ; be careful. Don't just go to sunrise service casually just because they were bought Instant Air. It is not in any way an endorsement of sunrise service at all. Sunrise service just bought all of Instant Air's contacts. Get a second opinion, and get a second quote before you sign on for any big deals with this new company. Just be very careful.

Your driver in the Barstow area is swirling all over the road WHILE TEXTING!!! He's putting people…read morein danger and needs to be trained that you don't operate a several thousand pound commercial vehicle while texting and putting people's lives at risk.

Hey Roger: Maybe…read moreyou should begin by letting your staff know when you are going to be out of the office. I certainly would not begrudge anyone from taking a day or two off. But when we were told we would be getting a call after lunch that is what we expected. Come to find out you won't be back til week. And why are you the only one that can do electrical estimates? Funny how we originally got a bid for plumbing from your company and when we decided to go with a different plumbing contractor we have had nothing but delays and misinformation. Seems like we made the right decision on the plumbing contractor. Maybe we should re-think the electrical contractor as well. Oh and what happened to free estimates? We were never told we would have to pay for an estimate but when your "guy" showed up, who by the way didn't even have any business cards, he charged us $75 bucks to give us an estimate we are still waiting on!

Called late last night around 5:30 was told they'd be at my house between 7-8 the next morning. The…read moregentleman called us when he was on his way. Very impressed quick response and service very friendly and got the service done quickly. I highly recommend it's already feeling better in the house. We expected it to cost so much more than he told us so we are very happy. Will definitely use him again for any AC issues.

Called them up for a service visit this morning for my bedroom HVAC- got it checked and was…read moreexplained the importance of filter replacement! And also how the system actually worked, in detail, and how I could prolong its life and use it more efficiently. Also an evaluation of my HVAC unit. When it's time to repair my HVAC unit, definitely going to Servco. Well worth the $85 for the service visit. Now I've got a cool room, running more efficiently and know the details of what I'll need for future parts for my HVAC after not too long (and no it won't need a full replacement thankfully). Also they were over here 10min after I called!