(1/5)
I rarely leave…read morenegative reviews, but this experience was disappointing from start to finish, especially for a restaurant that positions itself as a premium dining destination.
We arrived around 9:15 PM with our two young children (ages 2 and 6). What nobody informed us was that around 10 PM the restaurant transforms into a nightclub/disco, with music becoming so loud that it was genuinely uncomfortable and potentially harmful for a toddler's ears. Had someone simply mentioned this while seating us, we would have happily chosen another time or another place. That lack of communication alone was extremely disappointing.
The décor is beautiful and the restaurant looks stunning. Unfortunately, that's where most of the positives end.
Food Review:
* Lotus Stem Kebab - Terrible. It was basically a regular kebab with a piece of lotus stem in the middle. Very uninspiring. 1/10
* Cream of Chicken Soup - Excellent. The kids absolutely loved it. 9/10
* Shroom Indulgence - Average. Just seasoned mushroom caps; nothing memorable. 5/10
* Palak Bocconcini - Easily one of the worst dishes I've had. It tasted like canned spinach and lacked freshness, flavour, and texture. 0/10
* Shahi Laal Maas - Served cold. The meat was tough, rubbery, and difficult to eat. It honestly felt like it had been sitting before being served. 1/10
* Missi Roti - Very good.
* Green Chilli Laccha Paratha - Very good.
* Roomali Roti - Excellent.
* The Big Fat L.I.T Indian Wedding - Extremely watered down. I've had many Long Island Iced Teas, and this was among the weakest. 2/10
* The Paan Panther - Again, watered down and disappointing. 2/10
* Celestial Citrus - The best drink we ordered. Really enjoyable.
* On the Cloud (Mango Lassi) - Nice presentation, but the lassi itself was slightly sour and below average.
* Fresh Berry Tres Leches - Delicious and probably the highlight of the meal.
The service was inconsistent. The staff who took our order were warm, polite, and welcoming. However, the staff delivering food were the complete opposite.
When we politely asked if the music volume could be reduced because of our children, the response was shocking. One staff member told us, "We're all over Instagram. This is how it is. Didn't you know?" Since we could barely hear anything, we had to ask her to repeat herself multiple times. She then said something along the lines of, "That's the point--we don't want anyone to hear." The dismissive attitude, facial expressions, and arrogance were completely unnecessary and left a very poor impression.
A restaurant can have great décor, but hospitality is what brings guests back.
My ratings:
* Food: 1/10
* Service: 3/10
* Ambience (before the nightclub music): 8/10
* Ambience (after 10 PM): 2/10
* Family-friendliness: 0/10
If you're planning to visit with young children, be aware that after 10 PM the atmosphere changes completely into a high-volume party venue. That may be enjoyable for some guests, but families deserve to be informed beforehand so they can make an informed decision.
Unfortunately, what should have been a pleasant family dinner turned into one of the most disappointing restaurant experiences we've had. We won't be returning, and I cannot recommend it based on our experience.