4 out of 5 stars for the food and like 6/5 stars for service, so that makes this review a 5/5 star…read morereview.
My boyfriend and I went here today for my Christmas present, I had been wanting to see what they put in the old Coach Insignia space. Hearth 71 is located on the 71st floor, as is Highlands, apparently (more on that later), and they do not take reservations. We arrived around 6:15pm and were seated around 6:50pm, which wasn't bad.
Our server, Classie, was great. My boyfriend ordered a Hefeweizen (sp?) beer, and I decided to use my alcohol budget on a side order of the potatoes. The potatoes ($7) came with a malt vinegar aioli and were great. For our entrees, he got the mushroom bucatini ($15) and I got the steak with chimichurri ($29); surprisingly, I liked his pasta better than my steak, although it was still good. Classie asked if I liked how the steak was prepared, and I did mention that she had said it would be medium rare, and this was more medium well. When she offered to return the dish to the kitchen, I declined and I said that everything still tasted fine.
Later, after I had finished the dish, she came out with a brand NEW steak dish - definitely medium rare this time. Fantastic customer service, and now I have some steak leftovers for tomorrow.
For dessert, we split the chocolate chip cookies with sea salt, which comes with a Guernsey milkshake, and everything was DELICIOUS, especially the cookies; they are served warm with a gooey center.
Pacing for the meal was also very good except for the end, when we had to wait a while for our dessert, for some reason.
Overall, I would return here, or maybe try Highlands - funny story, we took the elevator to floor 72 later because I thought that's where Highlands was, but both Highlands and Hearth 71 are on the 71st floor. Highlands is to the left when you exit the elevator, and Hearth 71 is to the right. The 72nd floor is actually a banquet space.
I recommend parking in the Beaubien structure, also - it was $12 for 3 hours, and the Atwater structure, right next to it, would have been $25, for some reason.