Easy to get an appt, professional service. He informed me my washing machine would cost to much to…read morerepair. I appreciated the honesty. John is the owner, just in case you want to use his services. Tip: Customer will get charged $78 for a estimate rather the fix the item or not. Keep that in mind. There many be companies that offer free estimates.

Service was great!! Gene did a great job. He arrived on time and completed the repairs quickly!!…read moreI'd highly recommend these folks!!

Chad helped me today. My washer has issues with springs and with cold water dispersal. He even…read morerecommended what model would be best to replace my machine and where to purchase. I really appreciate him going above and beyond.

Found two of the 3 items we were looking for (did have to go to both locations but...) and they…read moreeven helped us locate an original OEM replacement part that was damaged. They were helpful and kind!

Just got a new place and needed a washer and dryer set. The Appliance Guy's hooked me up with a…read moregreat deal for the pair. Had everything hooked up and running in a hour or so. Great people and business. God bless!

I would give them zero stars if I could !!!Guy was trying to pull out the front loader washing…read moremachine. He opened the door and stuck his hand inside washing machine at the drum and try to lift it and pull it forward. I told him to stop that that's not how you do it I had to tell him how to get it forward. That man it's not professional. No clue what he's doing. Couldn't even fix the problem or figure it out.

TERRIBLE COMPANY!!! Would not allow me to speak to an actual human. The AI did not mention price…read moreand once the guy came, didn't have the parts to fix my dryer yet demanded $130. Absolute Scam!

Great service, great work, fair price. Quickly diagnosed and repaired my dryer. Will definitely use…read moreagain.

I called Midlands Appliance Service on 12/10/2024 regarding and issue with my Whirlpool Dryer. I…read morehad previously called Sears Appliance Repair (Sears Home Services) to come out and fix my Whirlpool dryer. It would not rotate or start after you hit the power and start button. Sears was very easy to schedule a call and I was surprised when you go on the internet that they were available the very next day. All seemed great. They showed up ant the technician opened the top of the dryer, hit the power/start button and hear a click from the control board. Dryer wouldn't rotate. He immediately said "The board is bad". He looked up the part and said "We don't carry the board and can't get it". My wife said "So what are you saying, we have to get a new dryer?" He just shrugged and said we could probably find it on Amazon. So we looked up the part and he said that it would work. I have an electronics background so I told him I'd order the board and put it in. I said if it didn't work I would call them back. I got the board three days later, put it in and it had the same problem. So I called them and got their voicemail..said I needed them to return. I get a voicemail response that they would be out the next day. They never showed. This went on for a whole week, one day after another...with them telling me they'd be out and then not showing. Finally after four days of this I called Midlands Appliance Service to see if they could come out. I spoke with Steven Woodlief and he said if I'd called him 3 hours earlier he could've stopped out then. I told him the problem with the dryer and he said it was crazy that they didn't check out the thermal relay or switches or anything prior to jumping on the board being bad. He explained where the thermal relay was located and told me of a YouTube video that would show me where it was. I took the front of the dryer off, found the thermal fuse and checked it for continuity. It was open. I went out and ordered the fuse the next morning for $8.16 and replaced the fuse. It's been working great ever since. So no, I did not have to use Midlands for an actual service call, but the help Steve gave me was above and beyond the call of duty. This is what a good service organization should be like. I have gone to Better Business Bureau, Comsumer Protection Agency and my bank in order to try and refund the $129 bad diagnosis and service Sears Appliance Repair gave me. They do not have a live person and no matter what you call you can only get a voicemail routine that sends you back to the beginning. They do not have a phone number, and their address is listed as Sears in the now defunct Sears building in Columbia Mall. Take heed. Never use Sears Appliance Repair, but take your business to Midalnds Appliance Service instead

Wow... David C. was so helpful in finding me a new washer and setting up delivery and haul away…read more Thanks for the amazing service.

I have had my LG dishwasher for less than 4 months During this time I have gone back and forth with…read moreDavid Caron at Jeffers McGill and LG support. My dishwasher doesn't dry my dishes even after doing everything they have told me to do. I'm getting no help (or communication) from LG and Jeffers McGill does nothing but tell me to call LG. I've even texted photos to the LG rep and getting no response. No more going with this brand or Jeffers McGill.

I went to the Augusta location earlier today. Chris was VERY helpful, and the young gentleman who…read morewas unloading the truck was as well. My delivery was very quick ( an hour after purchase). My deliverymen (I forgot their names) were careful and mindful of my personal property. They were fast and very efficient. I'd recommend any and everyone I know to this store. Awesomeness.

At this time I am not happy. Have waited all day we had am delivery time was told 9 to 1. Still…read morenot here. Seem like we are getting the run around when we call them. On paper am is 10:30 to 2:30 it is now almost 4pm. No call from them. Now I am not wanting this washer and dryer set. Because now we are told we might not get it today. Smh. We ordered it Friday. Wasted a whole day. I see a lot of family that liked this. I do not recommend at this time. Update: They came at 6:30 but washer and dryer was giving to someone else. They went back to the store and got me a new Kenmore washer and dryer because of the order being put in wrong. Not the delivery guys fault but the one that put in the order. It was much later than it was supposed to be but we got our washer and dryer and they fixed the issue. Thank you guys. So I will change this to a 3! Because the delivery guys did an amazing job and put it in right!

Insurance paid for replacement of the toilet. I upgraded to a tall one and paid the difference. It…read moreis a ProFlo. It would run after flushing unless you fiddled with the handle, and the flush itself is incomplete. I finally called Cunningham and was told that could not be as they had sold 1000 of these and had no problems. The person I spoke to was extremely rude. I asked if he was calling me a liar, and he quickly said no. He told me he would contact the installer and get back to me. One week later, I called again, and he was rude and said he was going to call me, so why was I calling? He talked to the installer and was told that there was not a new tank on his truck. He would get back to me. He did not. I called again that same week and got the same rude person. I was told that they could be there the day I called. As they had not called, I had plans for that day and could not have them. He then said it would be late the next week. The following Thursday, I called, and he said that he was going to call me, and the installer would be there on Friday. No notice whatsoever. I said that his customer service was not very good. He said, and I quote, "We are too busy". So the installer comes and asks me if I am having problems with the toilet. I said yes and explained. He said it can't be, as they had installed 1000. I said yes, I heard that, but this one does not work. He replaced reluctantly. This was possibly the worst company that I have ever done business. Do Not do business with them. Can't give a Zero or a negative or they would have got one.

James came out and fixed my refrigerator. The freezer side stopped working and started clicking. He…read moretold me if it's clicking he can fix it. THAT HE DID!! James saved my groceries and fixed my refrigerator. Plus they offer a 1 year warranty. I highly recommend!

My wife and I purchased our whole homes furnishings for our new home back in 2017 and it's all…read morestill going strong. The value we received for our furniture has been immensely rewarding. I'm glad we decided to buy from American Freight. We'll be back!

Excellent prices for such great furniture! My husband and I went there after going to Ashley's,…read moreRooms To Go, Value City, etc. and were impressed on the amount of pieces they have in stock and their willingness to listen to what you're looking for. We were in and out with a couch and loveseat within a half hour, AND the furniture was delivered I my 45 minutes later. Tony was extremely helpful and knowledgeable about his products. I would definitely recommend to anyone looking for an actual furniture store not a show room and anyone that wants to pay a reasonable price for what they're getting. Thank you guys!