The employees in the store are amazing. I did not touch my once shoebox while I was shopping here,…read morethey were so welcoming and so helpful. It is a typical Converse store nothing too big nothing too special but they do have a wide variety of Converses. We would also get socks and stuff here, there's plenty of parking and parking garages if needed.

Loved my experience. Alison is great, her service is great she is friendly and inviting. Customer…read moreservice 101.

Good service, great selection. plenty of discounts.If you don't see something ask they will look at…read moreother locations for you.

Great for women, absolutely embarrassing mens selection.. dated, and limited.. they do not want men…read moreshopping here, they are content knowing most mem will just decide based on what's on the shelf. Not me, exercise choice go.to a retailer that is trying to earn your business..

I ordered a sweater and had it delivered to this store. I ended up trying it on and not liking the…read morefit (I have muscular arms that are also fat) so I returned it before I left. Everyone was very nice and helpful!

Special shout out to STACY from J.Crew Factory, Northborough location! I am not sure if you will…read moresee this Stacy, but you are one of the most helpful people I have come across in a while! I went in to the store with 2 asks - 1. Return/ exchange a specific belt (children section) with a bigger size. Stacy was kind and professional enough to help me with the process - nothing exceptional on her part in terms of addressing the request, right? But what makes it special is how she made me feel! She is an absolute star!! 2. Exchanging a kid's dress (NWT, still on the hanger) that was out of the return window and probably a discontinued style. I wasn't too optimistic about my options but Stacy went out of her way to not just help me look for a similar style in the right size, but also got the required approvals to initiate my return, which I was totally not expecting tbh! I hope the management knows they have found the right staff and should do everything to keep you! Thank you Stacy - you are amazing!!

My mom and I visited today to get some new sneakers. My mom walks with a cane and was disappointed…read morethat her favorite walking shoes were no longer being made. All was not lost as Sylvia was helping us and offered several different options for my mom to try. She was super helpful, even helping my mom get the shoes on and lacing them up. I can't remember the last time I've seen that level of assistance in a shoe store. She was absolutely fantastic with my mom, answering questions and even showing her a special way of lacing her sneakers to help prevent heel slippage. My mom ended up getting two pairs of shoes that she said were so comfortable, and raved about Sylvia to the woman at the register. I took a star off as I'm a size 11ish and can rarely find shoes that fit me-most shoes only had sizes up to 10 available, but I'm so glad my mom had such a great experience today.

A new fan of new balance I had to make a stop while attending the new balance indoor nationals…read more The store is walking distance from the village and made it convenient for us after the meet to get some new gear . We both loved the selections and picked out a few things to add to our collection. Customer service was excellent and the value was even better ! Less than $125 for our items and I could've splurged but I had no room in my suitcase lol .

I don't shop here often, but I love DKNY clothes. Everytime that I've purchased something here -…read moreI've gotten comments from others (at work or on the street) that they love my top and will ask where did I get that from. Style is modern and simple, but with some unique details or designs that you won't find at an H&M or a regular department store. The prices for clothes tend to be steep, but they have good sales at the end of each season. Employees there are friendly and don't stare you down like the other boutiques on Newbury St.

OOooooeeeeoooooooo...... I'm in a ghost shop…read more.... That's how I felt when I was in DKNY. Hundreds of dollars of merchandise, tons of clothing, no one but the staff and myself in it. Granted, I was in there during the late Sunday afternoon, but damn, it just felt so empty. I'll admit it, I've never been a big fan of DKNY clothing. After their rise to fame 10-15 years or so ago as the "it" brand, and ceding back into the not so lime light, I wondered what could they offer me or the ladies in my life for clothing. What I found was a bunch of relatively bland clothing at upper end prices. I thought DKNY was supposed to be a fashionable brand at one point or another, but it seems that ship has sailed away, and no matter how many models you have strutting down the runway, it doesn't change the fact that the clothes look pretty much like department store stuff... I will admit I thought some of the more cyber-y looking women's boots were actually kind of cool with the metal snaps and the gummy soles, so plus to that. The men's selection was absolute rubbish. Distressed jeans? Boring looking sack-cut jackets? Yuck! Yuck! Yuck! The staff was eager and helpful to please, but it doesn't help when your stuff is boring or unwearable. Thankfully America still does have decent fashion designers, but you're not going to find them at DKNY.

I am taking the time to write this for what was CLEARLY a one star experience, however, I want to…read morediscuss the second star first. Some months ago I was looking for a particular cosmetic item. I wandered into Neiman Marcus and was greeted by staff at the front of the store. They didn't have what I wanted but they were charming and friendly all the same, and although I didn't really go into Neiman enough to review then, I want to give credit where it is due. This weekend, however, I was on a mission. And that mission was shoes. (Granted, it's often my mission, I even have a blog about shoes.) I was not my finest. It is THE MALL. So I shunned my Feragamos for some comfy Rockports (if you want to wear those stilettos you love so much in old age, you don't want to wear them ALL THE TIME. Your feet with thank me) and did a little couture-a-thon. I love the Natick Collection, on whole, because you can visit all of these high end shops and departments stores without looking and acting like a snob and still receive genuine, warm customer service. Except, apparently, at Neiman Marcus. The "gentleman" in the shoe department did not acknowledge my presence, despite the fact that I was lingering and checking out shoes for a while. I didn't expect attention right away, as he was catering to another woman when I walked over, but when another woman appeared some time after me, in a perfectly pressed shirt and Tory Burch flats he IMMEDIATELY flitted over to her and asked if she needed any help, abandoning the first woman. Um. HELLO. I'm right here. It was a very "Pretty Woman" moment. I looked over to him and the look he shot back at me felt like disdain. This, of course, was hysterical. I really hope this guy makes commission, because I spend more on shoes than some people spend on cars and houses. I headed over to men's where my shopping companion was having a much friendlier experience and told him the story. For shame, Neiman Marcus, for shame. Additionally, the selection was very sparse. Only a few pair from any given designer, and, in many cases, not the most recent offerings from that designer. Did I mention my obsession with shoes yet? Anyway, I won't be back. Ever. PS Dear Shoe Guy: You sell shoes. Get off your high horse. Also, you are WAY too old for that hair. (In other news, I CLEANED UP at Nordstrom.)

Neiman Marcus at the Natick Mall is a exceptional location. We do not have a Neiman Marcus outside…read moreof the Natick Mall and Boston for the entire state of Massachusetts. For this reason, it is a long drive to get to Natick and shop there. It was well worth it, we were warmly greeted by a very attentive Victoria in the fragrances section. We went in knowing exactly what we wanted although she insisted that we keep a open mind and try the scent of other *creed* scents. We tried them, and were pleasantly surprised as to the variety. Victoria was excellent, engaging, and courteous. Customer service is difficult, Neiman Marcus clearly has the training down as i did observe all other representatives performing the same routine with lots of attention and quality. Previous reviews and lower star reviews have a common theme, and it is that the person feels as if net-worth dictates treatment. That the representative or the staff must cater to your arrogance level. "I have this, i spend this, therefore you should treat me better than anyone else" It's absurd and toxic to the community.

I had the privilege of buying Wolford pantyhose a number of times at their Copley place store…read more They're absolutely the best pantyhose in the world and I explained myself to the stylists and they took right over picking out 15 pairs of various styles and colors of pantyhose. They were very classy, stylishly dressed wearing Wolford pantyhose on their legs and asking me exactly what I wanted and then rang me up and actually told me that I could use the small fitting room to put on a style of pantyhose they had recommended called NEON 40. They gave me tips on the correct way to put them on and I could see their legs in nylons the whole time and the fitting room only had a flimsy curtain and all kinds of people were walking past the store, Needless to say, it was one of the best experiences I ever had, the pantyhose they chose were actually difficult to be worn by a male without being distracted! They're like no other brands of pantyhose

I had given up on tights. I have worn Donna Karan, Hue, DKNY, Calvin Klein, Duane Reade (yes!). You…read moreget the idea. Out of all these brands, I still had not found a favorite. Most were uncomfortable and didn't last very long. Also, after sitting for long periods of time, I felt like I had wire cutting into my tights. So I gave up on the idea of wearing tights. Anyway, I was in Boston for work last week and on my way to the office, I noticed the most gorgeous fishnets on a women. They were sexy, yet she looked very classy. I couldn't keep my eyes off her legs. I followed her and asked her were she bought them. She didn't recall the name but she said close to the Louis Vuitton store. My hunt had begun! That's how my desire for tights and fishnets was reawaken. Anyhow, I came figured out it had to be Wolford. I found the store and before looking through tights, I went straight to the cashier and asked if try carried XL. I'm bigger than your average girl, and sometimes XL is more like M. She confirmed they did carry XL and said they would absolutely fit. I started looking around and Daphnie came in with a smile and offered her help. I was a little clueless, however, I explained what I wanted. She showed me several tights and gave me tips to layer tights with fishnets etc and also how to care for your tights. I have been a terrible person and put mine in the washer/dryer at times. I bought the Satin Touch 20 in black for $35. They're a little sheer and with a shiny finish. Unfortunately, when I got to the hotel I realized that my pantyhose were defective. They had little black lines all over. I brought them back to Daphne the next day and she replaced them with no hassle. I hadn't even tried the pantyhose on, but decided to get more since I was there again. I got the Velvet Deluxe 50 for $42, two Satin Touch 20 in black and sand for $35 each (sand looks like a bit more glittery and your legs look amazing), Quaint on sale for $33 (reg $48) and the Tate Control Top fishnets for $65. I decided to open all the pantyhose/tights at the store to check for defect and they were perfect! I'm a hard and picky customer and I couldn't be more pleased with Daphnie's exceptional service. She was amazing, patient, helpful, full of tips and not a pushy sales woman. After exchanging the first pantyhose and buying the rest of the tights, I rushed to the hotel room to try them on. Ohhh, let me tell you... I am in love!!!! The Satin Touch are like silk on your skin! It's extremely soft and comfortable. They fit me just right. I think I can even wear a Large instead of XL. The Velvet Deluxe are heavenly as well. I can immediately tell that these are excellent quality. The Quaint fishnet are my second favorite after the Satin 20 in sand. I didn't really care for the regular fishnets and I would rather buy another funky fishnet for cheaper and without the top control. Daphne was great and even added me to their mailing list so I could know when they have sales! I know I spent a good amount on these bad boys, but I know they will last a while and because they were pricey it will motivate me to take care of them! Overall, I think my love for Wolford has only just begun! I'm so happy to have finally come across them! **check out some of the pics**

I came here looking for a pair of shoes for a special occasion. Dan helped me out. This guy is a…read moretotal sweetheart; not only did he offer me great advice while looking for a new pair of heels, he helped my mother out, too. She tried on a pair of shoes but found they cut into her heel. Dan called a cobbler, had the shoes fixed, and called her to let her know that they were pain-free and ready for pick up. She loves her new kicks, like, more than she loves me. Dan is a total gem, and I recommend you ask for him. He knows his shoes. He also knows fashion. He knows his stuff in general. And, he's totally approachable and nice. I'd come back any day.

When I planned a last minute trip to St. Thomas this winter, I needed to find some fun sandals to…read morebring to the island. I stumbled across All About Shoe's Final Sale section and came across a unique pair of sandals with little crystals along the top- and was sold. The first night I wore them in St. Thomas the crystals started to fall off and so I carefully put them away and brought them back to the store upon my return. The owners mom was working that day and said she couldnt do anything for me. When I inquired about who could help, she said no one. These were a final sale. And Dan, the owner was in NY. I asked if she could call him, and she said no. She was absolutely not willing to do anything for me, and even told me there that I could still wear the shoes without the crystals, that they wouldnt "hurt" me. I was dumbfounded at the lack of customer service. I will never shop there again! What a waste of money, even if half off the original price!