I would give a zero if I could but I hate being lied to first starters! I dropped off a script for…read moreeye drops at 4pm today. They said it would be 30 minutes and I had my granddaughter so I said I'd come back. I showed up at 6:45pm, and they claimed it would still take 10 minutes as they had a call off. Ok. So it will be ready 5 minutes vegore the next break??? Oh probably not, ok I will be back. Go back at 8pm, and she had the nerve to tell me that they just got the script!!! Like wth!!! No you had it since 4pm. It's eyedrops not a Russian layer cake!! It will still take 40 minutes too. I think someone is getting a bonus for these employees. I am pi$$ed!

My family has used the Walgreens pharmacy in Peru for several years. With two young children, we…read moreend up needing prescriptions filled every couple months. Many times, our experience has been perfectly fine, and we have met pharmacy staff who were genuinely helpful. But over the past year, we have consistently noticed longer wait times, sometimes even days for routine medications. On multiple occasions, prescriptions marked as "ready in a few hours" weren't filled until the next day. These delays are frustrating, but we understand that pharmacies can be busy and short‑staffed. However, today was my breaking point, and it will be the last time we use Walgreens for our prescriptions. Our one‑year‑old daughter has been sick all week and was diagnosed with an ear infection. The urgent care facility sent her antibiotic prescription to Walgreens. Shortly after, we received an electronic notice saying the medication was out of stock. When we called to request a transfer, we were told the antibiotic was actually in stock and would be ready in an hour. Near the end of that hour, we received another update pushing the pickup time out three days. When we called again, they then confirmed it was, in fact, out of stock. We asked that the prescription be transferred to a nearby pharmacy that had the medication. Walgreens told us their Ottawa location had it in stock and transferred it there. I called the Ottawa store several times with no answer. When I drove there, I found the pharmacy closed--at 6:30 p.m. on a Saturday. I then went to CVS in Peru, where they confirmed they had the antibiotic available but needed Walgreens to release the prescription. When I returned to Walgreens, the pharmacy was closed again without any explanation. I approached an employee, who wouldn't make eye contact and simply said the staff was on break. I waited more than 20 minutes. When the pharmacy employees returned, they seemed visibly irritated and offered no apology or acknowledgment of the situation when I explained what had happened. They did ultimately transfer the prescription, and we genuinely appreciate that. CVS, on the other hand, helped us immediately. They filled the medication quickly and treated us with basic kindness and understanding. CVS: 10/10 Walgreens: 0/10

Visited for 1st time, Fawcett Pharmacy in Princeton Il for UPS shipping service, Nov 2025…read more Owner Ms. Dina, husband, and staff were the MOST accommodating, friendliest, AMAZING people I've ever encountered in MY business world! A HUGE thank you for treating not only my husband and I with EXCELLENT customer service, but EACH and EVERY single customer was welcomed with a smile and provided with excellent service and respect. Again, THANK YOU! The Palermos Texas

I was in town due to a family emergency and needed more of my blood pressure medication. The…read morepeople at Fawcett's really went out of their way to follow up with my home pharmacy and me to be sure I had the medications I needed. They put in extra effort and acted like it was truly their pleasure to do so!

I have always found the CVS staff and pharmacy to be courteous, helpful and informative and have…read morebeen going there for decades!

ALL CVS STAFF at this location on shooting park Peru illinois have nasty attitudes- they speak…read moredisgustingly obscene things about customers to their faces and smirk and roll their eyes. HIPPAA violations abound as they laugh and talk in front of all CVS customers re: their private medical conditions and prescriptions. "Kaitlyn" was overheard along with the purple hair pharm tech they call "KAT" laughing with their new tech (a blonde) about the medical condition of two elderly veterans. They will claim these are lies by dissatisfied cus and that they love vets and how all CVS customers are important but they only care about volume! Don't ask too many questions as it creates irritability and confusion and conflicts with the pharmacy culture of speed and subpar quality interactions with the patrons who contribute to the biweekly paychecks each of the employees at all CVS locations receives. Walmart and Walgreens are certainly alternatives to the Shooting Park, Peru, IL CVS store. How sad that their employees are also members of the same community. Is this how central Illinois treats families and elderly people?

Katie at USPS is the absolute best. Kind, quick, and knows her stuff! Makes shipping so easy.read more

Where to start? All of that hype about customer service and longevity. I purchased a $3500 electric…read morewheelchair for my husband. They had to order the one we wanted. That was 2 weeks ago. I picked it up less than 24 hrs of being notified it was there. Unfortunately, my husband's health took a critical turn in the past week and he will likely now be bed bound. I contacted the store and informed them of this unexpected turn. I was aware of athe 25% re-stocking fee and was prepared to bite the bullet. Unfortunately, I was told that the 10 day window started when I paid for it despite that window being eaten up waiting for delivery. So too bad so sad- they have my money and I have a wheelchair that no one will ever use. Bet they are looking forward to their next 150 years of taking care of customers. Just don't have an extenuating circumstance.

Please, please, for the love of god, I beg you, go to literally ANY OTHER PHARMACY for your…read moreprescriptions. This applies to all Walgreens, but especially to this location. I am constantly given incorrect information about medications that I need in order to function, and whenever I try to give any feedback, the employees have such a bad attitude that I genuinely wonder if they knew they were going to be providing customer service before they decided to take this job. No boss I have ever had would allow me to behave the way they do in front of a customer. Today I did something that is quite rare for me - I asked to speak to the pharmacy manager. Before I could even get to the reason why I was displeased, ***OLIVIA*** interrupted me in the middle of my sentence to claim (inaccurately, and in a particularly arrogant and patronizing tone) that she had said something completely different to me that morning. Which was all the more unprofessional, because she was not part of the conversation to begin with, and if I am asking to give feedback to your manager, the least you could be expected to do as an employee is to allow that feedback to be heard. This is not something that only *I* have an issue with. It is a common theme in all the online reviews that have been posted in the past several years, and it's something I've experienced at multiple Walgreens locations. No other pharmacy I go to struggles this much to tell me accurately whether they have a medication in stock and a general estimate of when it will be ready, because that is one of the most simple and essential functions of a pharmacy employee. But at Walgreens, they will tell you whatever answer they think gets you out of their hair fastest, then when you come back and find out that they lied to you, they will act like you're expecting a Herculean feat of advanced pharmacology instead of simple accurate information. And if you have any issue with their attitudes, apparently they'll interrupt you before you can even complain to cover their own butts. Medications are not something frivolous, they are important things that people put into their bodies every day in order to live healthy and productive lives. Honesty, common sense, and human decency should be the bare minimum. And no business should treat their customers like an inconvenience, but it is especially egregious when a pharmacy does so. I got my prescriptions from Walgreens for the first 29 years of my life, and I never will again for as long as I live. And after today's experience - the final straw, if you will - I will never spend another penny at Walgreens for any household items either. I'm not sure if the management is too incompetent to oversee and correct these issues, or if they simply don't care. Either way, it's an abject embarrassment.

Still getting better here , needed help and the employee that helped was very nice and suggested a…read morebetter option and the pharmacist here is very nice and addresses any concerns about the medication and even has called to see if everything went ok , no more cvs for me

The pharmacy here used to be good - now it's just pure trash. Waiting days for prescriptions…read morefollowed by 30 minutes in line to pick up. You can't tell me no one has noticed this besides me. Hire more people!!!

A typical small local pharmacy who just happens to hire the best staff. Always friendly, always…read morehelpful.

Never had an issue getting my RX or just stopping to get photos. Im in and out in under 5 mins…read more Store is clean and well stocked.

The pharmacy told me my prescription would be ready within twenty minutes. I go back forty minutes…read morelater and they tell me they need to order it. Then when I told them I just talked to someone at the store and not the call center like the guy accused me of he said that they'd try to fill it and it would be five minutes. Ten minutes later I finally get my medicine. Also apparently if you work for Walgreens you get to go infront of customers because Jenelle just walked right in up to talk to the pharmacist. I'm never returning. I can't believe it.

Pharmacy is closed too often for no good reason. No way to run a pharmacy. Been waiting over a week…read moreand a half for eye drops that they have been out of stock, supposedly ordered.

I usually don't give chains 5 stars but this Walgreens deserved it…read more Hands down CLEANER than any Walgreens I have ever been to. Shelves were organized, staff was SO friendly, found everything I needed... THERES EVERYTHING A STANDARD WALGREENS HAS: photo center, pharmacy, shampoo... Additionally it's located right off highway 136 as you roll into Clinton-very convenient. There's a gas station right across the street too, a BP.