"Lenny" came to my house. He installed 2 Schlage combination locks, a door handle, re-keyed one of the locks so they matched, made a copy of the key for me, and it cost $140 total, which was 100% worth it. Additionally, i want to thank Lenny for his friendliness and his willingness to walk me through how to program the lock combinations. He was more helpful than would be strictly necessary, resulting in my 5-star rating. Extra note: my house is pretty new, the doors were still the manufacturer's doors, and one of the doors didn't line up perfectly - had a little gap letting in cold air and maybe bugs - Lenny fixed that while he was at it, for no extra charge. read more

Needed to get 5 locks rekeyed. Excellent service and right on time! Couldn't have asked for a better experience! Highly recommend!

I lost my keys to my portable safe. I brought the safe to Johnson Lock & Key. I initially contacted them by text and they responded immediately. I brought the safe in to their shop. They jumped on the project as soon as I walked in and produced two new keys. They were friendly and professional. Equally, the price for the service was fair and reasonable. I highly recommend them. read more

James is very responsive and professional. Quick setup for an appointment. Exchanged photos of what needed to be done and fixed. Got the work completed flawlessly. read more

Needed five copies of three different keys. Quick cheerful service and all the keys worked well. One stop for all lock and key needs, fair service at a fair price. read more

Johnson Lock & Key - One of the five sets. - Keys & Locksmiths Near Me - Franklin, Tennessee

We ended up not needing them this time, however, they were so professional and accommodating that I have added them to my contacts list and will refer others to them and will definitely use them when the need arises. read more

James responded quickly and gave me fair pricing and made an appointment. He confirmed the appointment ahead of time and did a great job installing the deadbolt. He even gave me a great suggestion on securing items when out of town. Highly recommend Johnson Lock and Key. read more

I called these guys and they responded so quickly! They fixed my lock the next day I highly recommend them. read more

James was prompt, professional, and did an outstanding job re-keying our locks on our new home and showing us how to use them (we'd never had this type of lock before). Very kind, helpful with all of the questions we had, and service was very competitively priced. Definitely would recommend for any locksmith needs. read more

Family owned . Always do a great job . We used them for many years and never had any problems .

Had some key made and all worked fine and the price was reasonable. I've used Johnson's to re-key some locks on prior homes and the service was outstanding. read more

They responded quickly and arrived on time as promised. Helped finish the installation of my smart and didn't make me feel like an idiot for not doing it right the first time. Definitely will be calling them again in the future for lot needs. read more

activated a fob that I had purchased from Amazon for a Toyota Highlander, charged $100. I highly recommend this business. read more

Jim and Lenny did great work on my place. Just bought a house and had them rekey 8 total locks...they did it in less than an hour and I booked them one day ahead of time. I would highly recommend them to anyone and I'll use their services again if needed. read more

He came out right away and worked so quickly! I needed 5 locks rekeyed and he did it the very next morning and much faster than he originally said. I was pleased. The next day I forgot to put the new keys on my keychain and locked myself out of the house! Smh! He came right away to let me in. Thanks so much! read more

Fabulous experience. Came out and replaced my deadbolt with an electronic keypad. Texted when he was on his way; arrived on time and the install went quickly. Personable, professional, reasonably priced and I appreciated the tips and instruction provided. Highly recommended! read more

Second time's the charm. Stopped by once to have a duplicate key made only to find that their hours were not at my convenience. My bad I guess. Stopped by a second time a week or so later - (it's close to home, so why now swing by?) - this time they were open and they proved to be very helpful. Pleasant encounter with the gentleman behind the counter who quickly cut several odd-shaped keys for me that the big box stores could not duplicate. Quick, polite, efficient, and cost-effective. read more

Johnson Lock & Key - Storefront says a lot. Be sure to check hours on door. - Keys & Locksmiths Near Me - Franklin, Tennessee

Always the best in making duplicate keys no matter what type of key you bring in. Staff is knowledgeable and friendly

Purchased home in Franklin and used JLK to replace all locks with smart and deadbolt locks. Call to arrange appointment was helpful on locks to purchase. Lenny showed as scheduled, charged a fair price, was friendly and again offered wise counsel on our security set up. I will use these folks again without hesitation. read more

Professionals at their best. I would highly recommend them they've helped me get keys made that no one else could make. Thank you wish you the best read more

Great service rekeying locks. Very responsive and good value. Would recommend to anyone

The owner and his helpers are amazing. I live in a building where I could not find a store that carried my apartment key to make extras for my housekeeper. This place has keys that are hard to find , I've been going there for 2 years. Thanks for having this little family business right in the neighborhood. read more

absolutly amazing. he met me at work and went to a completely different address to replace my lost car key. ( with a chip) then came back and got paid! i highly recommend him. best service ever!!! read more

Not only were they fantastic with rekeying my locks, that helped get equipment that can be remotely accessed, but then I was discussing my search for on home safes. They got me the perfect safe for the area I wanted it in. Installed. Taught me all about it. Timely and efficient. I would highly recommend the Jims of Johnson Lock and key!! And they are nice guys! read more

Lenny is always prompt to respond and is very personable and professional. I highly recommend them.

Was getting frustrated calling other locksmiths. too many scams out there, but Johnson was a breath of fresh air. showed up on time, and kept the quoted price (which was much less than others.). Thanks! read more

Highly recommended. I used Yelp to seek a quote from these folks and some of their competitors. They responded back quickest with the best estimate and availability. They arrived when they said they would and had the work completed in well under an hour. To rekey three locks on short notice on the exact day and time I'm available to meet them for less than half of what I've paid for such a job in the past? I can't think of anything they could have done better. read more

These are fair, hardworking, real people. It's hard to find trust in a locksmith. Johnson Lock and key provides professional knowledge at a reasonable rate. Thanks again, guys. read more

Johnson was super professional and a pleasure to work with! We changed from a standard lock set to an electronic. We provided our own and they installed. Highly recommend! read more

...the tech was punctual and went about his business in a timely and professional manner with no interruption of production. The final price for the rekeying service was exactly as quoted. We will definitely contact this business with any future needs that we may need. read more

Fast and efficient. He even wore a mask which I appreciated. Took him maybe 4 minutes! Would recommend and will use again if needed! read more

Jimmy was punctual and thorough helping fix a builder screw up deadbolt. They went the extra mile and helped me figure out which smart lock to purchase and were professional through and through. Two thumbs up! read more

I recently purchased an older car that came with only one key. The key was slightly worn and only worked in one direction. I looked all over trying to find a locksmith that could make me a new key based off my old one. After several calls to various places and searching everywhere I was able to find Johnson's Lock and Key. They responded to my call very promptly and got me scheduled immediately. Within 30 minutes I was able to drive there and have 2 perfectly cut keys for my car. The man working there was also very friendly and I recommend this locksmith to anyone. I definitely will be coming back here for any future keys. P.S. the prices were VERY low and it was super affordable. read more

Great service. Got my key programmed and even gave me the code for door lock that I didn't know. Appointment set and on time. Thanks. read more

Lenny did an excellent job changing our locks -explaining what needed doing, how it would be done and providing the necessary equipment. Professional and friendly, he was prompt, knowledgeable and pleasant. Use this guy -he knows what he's doing! read more

Horrible!!! Impossible to do business with! I looked up the store hours online before heading over on a Saturday afternoon, only to get there and find the store closed. I called the number on the front door only to get the on call mobile guy, who only served to bash the owner more than I wanted to myself for not being open on a Saturday afternoon. These people are impossible to do business with. Call Affordable Locksmith in Franklin instead. read more

My husband got a brand new trailer hitch lock and lost the keys. These guys came out and got it taken care of in a timely manner and they were very professional. I appreciate your service and will call again if needed! read more

Great place to know exists. I'm afraid this type place is a dying breed because of rent etc but if you know you've got a good storefront locksmith available then it's just foolish to get keys made anywhere else. Especially big box stores! They fixed something I broke in a lock for less than the parts would've cost me to start over. This place reminds me of so many things I grew up with. Yeah, read the other reviews and call to make sure somebody's there maybe. These guys aren't working 7-Eleven hours and the world doesn't revolve around 24/7 availability. If you need a key that works, you'll find a way to get there when they're open. read more

These guys cracked a old car glove box lock for me that nobody else had a clue about . Go check em out for all your key and lock needs

James did a fantastic job with rekeying our locks. He was on time, quick, professional and friendly. I will surely hire him again!