It was okay. The staff did their job and the place was fine, but the overall experience felt pretty…read moreordinary. Nothing terrible happened, though I expected a little more.

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.

Real 5 star service. Called with an emergency and they were there so quick. I will continue to use…read morethis company for all my plumbing needs

The Niesen Companies employees have provided service for me on several occasions. The guys are…read morevery respectful & they get the job done. They installed a hot water tank years ago for me even though I had my home built & I had not lived here long. The hot water tank Niesen installed is still going strong. For some reason my toilets suffered a back-up just out of the blue about a year ago or maybe longer. I reached out to them & they assured me that they would be at my home to take care of the problem. I can say, they have been there when I needed them & I'm happy with the service they provide.

Shannon, the receptionist/scheduler was very pleasant, accommodating, and knowledgeable. Service…read moretech (Josh T.) was knowledgeable, efficient, and pleasant as well. Overall a great experience because Josh explained what he was doing and why, so I felt the work that was done was necessary and valuable.

Bill Spade Electric, Heating and Cooling has provided us with excellent service at a reasonable…read morecost for almost 20 years. We will miss their professionalism when we move to Indianapolis this summer. Thanks so much!

Just had Matt York in to check our HVAC. Great guy, very honest and very affordable. Super kind…read morewith my doggies and let them follow him around and bother him as he worked. And then we chatted for a few minutes before he left. I trust Matt and am glad he fit us in despite us being a little out of the way. Definitely someone we plan on having take care of our HVAC for as long as we live within his service area. Highly recommend

I would strongly discourage anyone from using United Heating and Plumbing…read more We had our entire HVAC system replaced less than three years ago, and the ac unit has already broken down four different times. A system this new should not be failing repeatedly. The last time the owner, Matt, came out to repair it in April, we told him we were concerned that the air conditioner itself might be defective because of the constant problems. He told us to "trust him," reminded us that he owns the company, and assured us that if anything happened, he would come back out and take care of it. My husband believed him as he had been great to work with up until this point. Now, just a few months later, our HVAC has been broken for over a week. Despite the system still being under the warranty we were told the company provides, we cannot get anyone to respond. We have called and texted all three phone numbers we have for the company multiple times and have received no response. When you spend thousands of dollars on a new HVAC system, you expect reliable equipment and a company that stands behind its work. Instead, we've dealt with repeated breakdowns, unfulfilled promises, and now complete silence when we need warranty service. Based on our experience, I cannot recommend United Heating and Plumbing.

This is a follow up to a previous review. I was upset because my brand new furnace stopped working…read moretwice in less than a week after installation. The first time they came immediately. The second time we were scheduled for 3 days later. I complained because a company that advertises 24/7 should come the same day if their brand new furnace breaks down the second time in a week. I originally hired One Hour several months ago to install a new AC system based on how prompt they were. And so I was greatly disappointed at their lack of concern this past weekend. This morning was Monday so their supervisors were available. I talked to Kevin and he apologized agreeing that we certainly should have had high priority over the weekend considering the situation. He even gave me his personal cell phone number in case it ever happens again. That is much appreciated.

They installed a new furnace for my son. Four days later it stopped working. They came and got…read moreit back on. The next day it stopped working again. When he called they told him the earliest appointment was in four days. Not acceptable!

Mark provided our recent semi-annual maintenance for the cooling season on our Carrier heat pump…read moreand furnace HVAC system, which were installed by Hill Air in April 2007 - 18 years ago. This is long past the average life of a heat pump, but ours is still running well thanks to regular heating and cooling season maintenance by the Hill Air team. We also have much lower than average electric bills for a house our size, which is a direct result of Hill Air keeping our system running efficiently.

This is the worst company to deal with. They sent me a technician to find a leak in my AC unit. The…read moreguy could not breath let alone to do some work. He supposedly looked at the system and he could not find the leak. He added freon for $1,500 dollars and then he had the nerve to ask me to pay them additional $450.00 so they can come anytime to check for leaks. My system was under warranty however because they could not find the problem my warranty lapsed. I brought a different HVAC company they found the leak and replaced the unit. It cost me $11,000. Never use them.

I've used Jim three times, and he just finished, leaving a very satisfied customer. Jim knows his…read morebusiness, and does it well. He tells you up front what you need and what it will cost. Today, I called him because of a noise my a/c has been making, that he figured was the fan motor. Unfortunately, like when you take your car to the mechanic, it isn't making the noise today, so he cleaned and oiled it, and charged me a lot less than I was expecting to pay, since he didn't have to replace the motor. By the way, somehow his Yelp listing says that he takes credit cards. He doesn't.

I currently own and maintain 30 rental homes in Cincinnati and surrounding areas. Since 1990 I…read morehave relied on Jim Tuke for all Heating and AC repairs and new installs. I can always count on his quick response and very fair pricing. I highly recommend Jim Tuke Heating & Cooling".

We've been with Bartels for just over 2 years when they replaced our old fuel oil with a heat pump…read moresystem. The system has worked great. Everyone we've worked with has always been courteous, professional and very quick to respond. I highly recommend this company to anyone looking for an energy efficient system supported by a knowledgeable and friendly staff.

My Girlfriend just spent 12 thousand dollars getting an…read moreentire new HVAC system Daikin Brand, , the technician told me he ran new electrical lines put a couple other lines on a different breaker put a new junction in during the installation(two days) the next day I noticed the microwave didn't work.. the microwave is directly above the new HVAC, The follow up call back to get them to just take care of the one plug, I was told no, this isn't on them. Something is loose, If it was working and fine before they got there and now it's not working after they did their install? That's basic math. We will not be having this company back to 228 n Washington, I would choose a different more honest and honorable company that does the right thing, especially with the fire hazard they left her with in a house she just bought,