I could not be more satisfied with the entire team. Great service from start to finish. The price…read morewas more than reasonable. I had my car back in less than 2 hours, awesome job guys. I would recommend Kolb Family Automotive to family and friends, and anyone having issues with their vehicle. I know they will be my choice.

I brought my 2013 Ford Edge to Kolb Family Automotive for multiple electrical issues including…read moreclimate control problems, windshield wipers not working, an airbag light, and service advance trac warnings. Their online scheduling system originally booked my appointment incorrectly for 4/2 instead of 4/3, but they did agree to still look over the vehicle, which I appreciated. After diagnosing the vehicle on 4/3, they contacted me with recommended repairs and I approved the work. My vehicle remained there for over two weeks and I picked it up after hours on Friday, 4/24. Immediately after pickup, I realized several of the original issues were still unresolved. The windshield wipers still did not work, the airbag light was still on, and later I discovered my backup camera no longer worked and the ambient temperature display now only showed dashes instead of a reading. I texted them that same evening regarding the unresolved issues. A few days later, I was told the wipers had essentially been forgotten about after another repair was completed and that the airbag concern was not something they worked on due to liability reasons -- something that was never communicated to me upfront despite being one of the main reasons I brought the vehicle in. The only repair that appears improved are the brakes, however now the vehicle shakes while braking. I can finally turn the heat off, but now my AC no longer works either. What was most disappointing to me was the lack of follow-up afterward. I sent a respectful message explaining my concerns after picking the vehicle up and never received any response. At that point, it stopped feeling like an honest mistake and started feeling like my concerns simply were not important. I understand older vehicles can be difficult to diagnose, but after spending a significant amount of money and being without my vehicle for over two weeks, I expected better communication, more thorough follow-through, and confirmation that the original concerns had actually been resolved before returning the vehicle. Overall, I left feeling frustrated and disappointed with the experience.

I had an accident in the middle of a blizzard on the thruway while driving from Fredonia to…read moreConnecticut. I drive a Jeep, so I pulled over managed to find Castilone's service department online. They were so nice. I limped over to their shop and had two blown tie rods. They took me immediately, diagnosed the problem, and had me out the door in two hours flat, including diagnosis and getting parts delivered. They saved my life big time!! Many thanks to them for understanding my problem and for prioritizing my situation as someone far from home.

Horrible service and parts. Been waiting for service on recall been 3 months and keep getting run…read morearound saying they have to order parts. I don't understand why it's so difficult. And when asked service manager laughs.

Outstanding emergency service at a fair price. My brakes went while traveling on the NY Thruway…read more Hundreds of miles from home, I was alone and shook up. They were polite, got me towed, repaired, and back on the road the next morning.

Had to have my car towed because it wouldn't start and Dickinson's was fantastic! Wonderful…read moreservice. Friendly and courteous. Highly recommend them

I have been very impressed with Mogavero 's Automotive. Friendly, accommodating and most…read morecritically, good at what they do. Each time I have requested service it has been taken care of quickly, appropriately, and fairly. They have advised me on more than one occasion that the problem was not as significant as it presented and I ended up saving money. They I am a fan and will continue to patronize this businesses.

Just got tires aligned I was told this shop was good and did not disappoint very good service I…read morehave been in the parts Business for 35 years been in lots of different shops this is a very good one

Great service friendly family busness!!!Had my brakes done and many inspections Also great help to…read morefigure out what is wrong with your vehicle

Mark and his wife Tracy, have been my "GO TOO" service for over 20 years. He took care of my…read moresisters and my parents before that. He's thorough and reliable, and long ago I stopped asking if his pricing was comparative with other service stations. I have no concerns or complaints, as he keeps me on the road quickly and safely. I can't thank them enough, and will always recommend Sheelar Automotive

Place is a rip off had my car towed there because somebody recommended them and after they held it…read morefor a week tells me that they can't fix it because of the type of transmission ( there a trans shop) and can't tell what transmission is in it so for this they charge me for the tow and for telling me there a half ass shop $260 gone do your self a favor find a better place and some advice for the owner you should have done the right thing instead of ripping people off I would have gladly paid for the tow but to charge me a fee to tell me you can't work on it that's criminal

Sent my 4L60E from my 96 chevy k1500, got it back within a really quick time, built really well,…read morecustomer service was astounding and the builder went into detail about what went wrong and what they did to prevent it with adding some other preventative things that can help this transmission last a long time, will definitely be taking another transmission back there if i need another one rebuilt. Pricing was fair and reasonable as well. Huge thanks to the builder for building a quality transmission for my truck and customer service for being as kind as possible!

Excellent! one of the few shops that weld…read more.. Great people! They are looking out for your best interest

They went above and beyond. Very kind and helpful folks. They were there for me even on short…read morenotice. I highly recommend!

Making an appointment was necessary for me. I was told I may have to wait 2 hours but I was done…read moreafter 1 hour. Serviceman made sure they had potential needed parts for my repair. I was happy with the final bill. I will return in the future when needed! And recommend them!

We were on holiday with a shaking steering wheel. We happened upon this busy place. If I could give…read morethis place 10 stars I would. Thanks to Chris who took the time to diagnose the problem, Brian for researching and installing tires, and Sammy for overseeing everything and keeping us in the loop. We so much appreciate this place! Oh yea, and a great price. I checked....

John has been taught well by his Dad Ron ,Proud that his son is in position to Cary on at a…read morebusiness He built from the bottom up I've been dealing with them 30 year's minimum and have never had a problem with anything they've diagnosed and repaired.They don't do it Half Ass they fix Half Ass.Even if Dad's a little grumpy some times

I've been coming here for years. I love the atmosphere. The guys are pleasant, especially Michael,…read morethey take very good care of me hi bringing your vehicles here!

Took truck for inspection 2 weeks ago,failed emissions part but passed safely, took had all…read morerepaired,had wife take back an they come out an say need wheel barrings!!!!!which by yhe way are 6mos old,,,showed them their paper work say they passed the safely,,,next thing you know alls good!!!,then their in shop mother fing me,bad mouthing me,not realizing My girl listening to all,,,,never will I or anyone I know ever go there again,,,still waiting for Matt to call who is soppose to be owner