Today, Saturday, I got home from my hike in the desert at 10:20 am. Clicked the garage door opener, the door opened, and I drove the car in. I clicked the opener to close the door and the garage door partially went off the tracks and didn't close. I tried to get it back on track without success. I called some local garage door companies to get professional help. The first company I called had a recorded message saying that they only worked Monday through Friday. The second company I called had no availability until the following week. The third company I called answered professionally and told me that they work seven days a week and that they'd have the owner come out today between 12 noon and 3:00 pm. He arrived at 12:30 pm, got right to work, and had the problem fixed by 1:00 pm. He didn't try to upsell me, only charged me for the service I needed, and was very easy to work with. I'm very happy with John's Garage Doors. They charged me a fair price and, in my opinion, I got a whole lot more than I paid for. I will be telling any and all of my friends about this company if and when they ever need garage door help. These guys are great! read more

They were able to come same day for the service that I needed quality work at a great value super polite explained everything.

Recently had my garage door opener replaced by John's and I couldn't be happier with their service. Both Daniel and the owner (his father) were great. Friendly, knowledgeable and prompt. I highly recommend using their services. read more

Great service and price. Daniel was very professional and courteous. He showed up on time and made sure everything worked before he left.

Very happy with John's garage doors. Felt they were honest and affordable . Excellent communication and timeliness in replacing our garage door . Absolutely will give 5 stars John and Marcia flowing wells area read more

Dan from this company was superlative. He put in a new weather guard at the bottom of my 16 foot wide door in great time and adjusted it perfectly and help me with some small things and is a very good value. read more

Johns Garage Doors - New weather track - Garage Door Services Near Me

Outstanding work! They replaced my two-car garage door. The technicians were knowledgeable, and the quality of their work was great. There was no upselling, and their price was competitive. They are family-owned and employ family members. Furthermore, out of five estimates, John's Garage Door was the only one that could install the door within three days. Other estimates were 3-4 weeks out. read more

I recently had the misfortune of working with John's. I'd hired them on a minor job before and they were fine, so when a spring snapped at my home (it happens), I thought I'd try them again. Big mistake. Two guys came out and we discussed what I was looking for, namely more substantial springs that would hold up better with lots of use. The crew chief recommended installing 262-31 high-cycle springs, which I agreed to, and what appeared on the invoice I ultimately received (see photo). But instead of those, I later discovered that they installed one 250-33 and one 218-24. These were mismatched springs (see photo). I did some research to find out if it was okay to install two different springs on a garage door. Genini stated: "No, it's generally not okay or safe to install two different garage door springs (like a 250-33 and 218-24) because it creates uneven tension, stressing components and risking premature failure, damage, or injury, even if some doors are designed for different springs; professionals always recommend replacing both springs with matched pairs for balance and safety." ChatGPT said: "Short answer: No -- on a standard residential garage door, it is generally not okay to have two different springs like that." Other searches came up with similar results, and all with a detailed explanation of why this is bad practice and not industry standard. When I objected to the installed mismatched pair since they were not what I agreed to, not what I was billed for, and not an appropriate approach, I only received a lot of pushback from John's about how this was all just fine, very professionally done, and not a problem at all. As they wrote to me: "Like I said springs on your door now are regulated to your door the ones that I had on the invoice is similar to the ones I put on your door because they were a 2 inch instead of a 1 inch so there's nothing wrong with the springs that I put on your door. They were perfectly fine." Nonsense. They also told me that our garage doors were old (25 years), failing, and everything needed to be replaced. Sounded like a hustle, but I asked for and received an estimate for the work. I then had other companies come out to inspect the doors and hardware and give me estimates as well, though none said the doors, tracks or hardware were failing, and each of whom scratched their heads over the mismatched springs. Anyway, John's has refused to make it right either by taking them back and giving me a refund for the cost, or installing matching high-cycle springs like 262-31's. As they said in their 'Final Response', "...since the work was completed appropriately, there is no further action we can take. We consider this matter closed." Despite any assertion they in their Final Response, management never offered to come out and take a look at what was done, rather only to have someone (the installer?) come out and tell me why this was great work, appropriately and professionally done - "I will stop Tuesday to take your other spring and I will explain it to you in person." They 'explained' it to me twice in their emails, so I didn't want or need to hear it yet again in person. Repetition of nonsense is the very definition of gaslighting. So, I'm out several hundred dollars and now have to deal with mismatched springs that I didn't ask for, want or buy. Oh, and the one good spring they removed that wasn't broken that I asked be returned to me so I might be able to use it again somewhere? They agreed, twice, to do so, but they never did return it. I certainly won't use John's again. If this is the kind of company you think you want to do business with, be forewarned. You can do much better. read more

Excellent installation performed very efficiently. Rapid response to initial call, and fast completion of new door installation.

Will and his team replaced all of our openers after 2 of 3 openers had the chain sprocket shear off. He responded immediately to my request and quickly came to our home to discuss the possible replacement strategies and costing solutions. Within a few days, all 3 of the openers were all replaced, My wife seized the opportunity to also get the rustic doors that she has always liked. Will came up with very cost effective ideas for her. His team was very professional and very responsive to our circumstance. read more

It is so nice in today's world to be pleasantly surprised and that's exactly what happened with them. Filled out the online form, got a call within minutes and a service visit scheduled for the next workday. Daniel, the tech, showed up on time, was extremely professional and knowledgeable. Did not try and upsell me anything. Gave me a to the penny quote for replacing all the rollers and the main bearings and then do a general tuneup. It was 1/4th the price quoted by the big name garage door company in Tucson without any high pressure sales tactics. I am so happy to recommend them and to thank them for being a true small business success. read more

John's Garage Door are a Very Great Family Owned Business. Will and his Son Daniel took great care of me Fast and at a very reasonable price. For sure a 5-Star Company and I highly recommend. (12/13/2024) read more

I found Johns Garage Doors through Yelp and someone had posted what a honest company they are. In fact all of the reviews were 5 stars. I called them yesterday and they were able to schedule me next day. The technician was running ahead of schedule about 30 mins before my appt window. I was appreciative that I got the call from the company asking if he can come sooner. (which did work with my schedule). Anyways, the problem with my garage was that all of the joints were dry so it just needed some lubrication. The technician sprayed each of the joints and the loud squeaky noise went away. Problem Fixed ! The best part was the technician didn't even charge me. It was complimentary. Most other company have a minimum for their time and service but Johns Garage Doors is soooo honest and sooo customer service oriented. They are reliable, professional, prompt, informative, skilled and just overall a GOOD company. Not only through yelp but I will be telling all of my friends to use this company and support them. Love that they are also a local small business. Thank you so much Johns Garage Door. read more

Daniel gave me a fair quote. From the moment I met him he was kind, knowledgeable, and helpful. Hubs and I got (4) quotes as we always do for big projects. The owner fought for our business. To my surprise, Daniel came back for the installation. I am looking forward to see how the project turns out! read more

The service was amazing. After listening to our specific requests for a new garage door & motor, we received a very reasonable estimate that ended up being exact to the penny. The door was ordered & installed in less than a week! It's beautiful, if you can call a garage door beautiful. It's so quiet I can't believe we waited so long to replace our loud creaky door. I would highly recommend them! The workers came and went very respectfully, and we couldn't be happier with the result! read more

I chose John's Garage Doors based on the Yelp reviews and great ratings. Got a quote over the phone for the single broken spring but, was told that they only install them by the 'pair'. The new price was cheaper that my other quotes for the single spring. I agreed to the price and Daniel was done in about 45 minutes. Door opens/closes a lot quieter. Very satisfied with the workmanship and explanation of the work preformed. 2 year warranty on the springs too. read more

Will is the new owner of John's garage door repair. My 20 year old garage door has been on it's last leg for a few weeks and today it finally died. I called for service and Will responded immediately. He came to assess the situation within 30 minutes. He had all the necessary supplies to fix my garage door. He explained what was broken, answered all my questions, and gave me all my options. He was able ed to fix the door in a couple of hours and now everything works perfectly. The work has a 2 year warranty. I highly reccomend Will if you need your garage door repaired. read more

PROFESSIONAL SERVICE & COMMUNICATION // HIGH QUALITY WORK & EQUIPMENT A STRAIGHTFORWARD APPROACH Recently my 14 Year Old builder grade Garage Door opener failed catastrophically. I researched replacement options at the normal retail locations (Home Depot, Lowes, Costco) and was not impressed with their offerings or pricing to wholly replace my Garage Door System. I had a number of uncomfortable calls with pushy salespeople UNTIL I found John. I was referred by a neighbor to John, and quickly noticed his many positive reviews on Google of both his service and the equipment he provides. John removed and replaced both my Garage Door opener, My Garage Door Chain and Rail assembly, and my Garage Door Springs / Torsion system. He provided a highly rated Liftmaster 8365W-267 opener / and Liftmaster G1707 Chain and Rail assembly. He provided a high quality Torsion/Spring system. He provided all of the Bracketing / Framing / Fasteners necessary to for the Installation / Repair. Unlike the retail stores, after I described in detail my needs John was able to give me an accurate and detailed estimate over the phone which he confirmed promptly when arriving to perform the Work. John's pricing was competitive and fair, I feel I saved money and got a higher quality Product/Installation than the other options I solicited.. John texted me as he was en-route to my home, and arrived promptly at the agreed time to perform the Work. John's availability to perform the work was much faster than the retail options I solicited. John came prepared with all of the tools and parts needed to perform a quality installation and repair, including elements of the Work I had not anticipated. Overall I was impressed with John's professionalism, his straightforward approach, and his high quality Work and equipment. I will recommend John to my Neighbors and Friends for their Garage Door needs. read more

Johns Garage Doors - High quality full replacement of Garage Door opener system - Garage Door Services Near Me

Will answered all my questions & was very forthright & professional. George did the installation perfectly & we are very pleased with the product, his work & price. I highly recommend this company for straight-shooting quote, fast, quality service& good value. Better door for less money than the big companies. read more

Will has taken over from John but it is the same prompt, honest and expert service in a most friendly manner. Go nowhere else is my advice. read more

We were gathering bids as we needed new garage doors. Brianna answered the phone and and Will was out the next day for the consultation. They gave us a great quote so we went with them. The doors and openers were delivered and installed on time with no hassle. These guys earned our business and did a great job. read more

Daniel and Josh just repaired my broken springs on my garage door and did a great job. Could really tell they knew what they were doing and they explained everything (patiently) to me with expert knowledge and experience. Really glad I chose Johns Garage Doors. read more

100% recommend. Will showed up early to the appointment--after a courtesy call--and realigned my sensor which fixed the problem. He refused to take payment for his service multiple times as it took him less than five minutes. At the end of the day, this man demonstrated trustworthiness and a strong work ethic. read more

I had already had another garage door company over (who replaced the rollers and when that didn't fix the problem, wanted to replace the motor) and had called two others, who didn't inspire confidence by phone. John's was recommended by a neighbor on Nextdoor who talked up John's lifetime experience, yet the company had been purchased and taken over by a fellow named Will. Not to worry, Will made an appointment for the next day, showed up on time, and quickly assessed a minor adjustment to the sensors - no parts needed! An honest and smart garage door company - secret name should be Honest John's Door Repairs...by Will. I'm never calling anyone else in Tucson again for garage door repair. read more

Incredibly helpful and knowledgeable. Went above and beyond...twice...to help us get our garage door fixed. He responds quickly, walks you through the process and is VERY cost effective when making repairs - doesn't purchase parts that are unnecessary but find instead finds a way to fix the problem without ordering costly parts/materials. He's our go to for all garage door needs. read more

So very happy with Johns Garage Doors, they were fast, efficient, and reasonable. I highly recommend this business! Very professional!

When our garage door spring broke, a friend advised us not to use a major company. We did a Google search and found John. We called on Sunday, he was here first thing Monday morning. It took him 45 minutes to replace both springs, the rod, made some adjustments, and replaced some minor parts free of charge. Door is working perfectly again. The price came out much lower than I was expecting, and he did excellent work. I highly recommend anyone who needs repairs to call John. I am very happy we did, and will call him first thing if any future repairs are needed. read more

I had a garage motor replaced almost 2 years ago...the workmanship and product were excellent. When my garage door started making a lot of noise going up and down, I asked the technician if he would come and see what the issue was. Daniel came out and did work that was not covered on my warranty, but did not charge me for anything. I was pleasantly surprised and held this company in high esteem as a result. Recently, I had inspectors come out and they indicated that the garage door was not functioning 100% of the time. Daniel came out, based on my "time schedule" needs...and provided an inspection and maintenance on the entire garage door mechanism. Daniel is always both pleasant and professional. He is always patient with the myriad of questions I always have for him. He is a very polite and respectful young man. I will recommend this company, John's Garage Doors, to everyone I know! J Ellis read more

Honestly... this company deserves five metals. They could have said we need to replace the door, motor, or other expensive parts. Instead they gave advice how to get it fixed with minimal costs. It was so nice to have good honest people help. read more

The spring broke on my garage door. Daniel came out and did a fantastic job replacing it. He was professional, experienced, on time and friendly. I highly recommend Johns Garage Doors. read more

I highly recommend John's Garage door. Will came out and took a look at the garage door that needed replacing and explained my options. I choose to replace both garage doors (original ones had windows at the top) with solid panels since the cost to replace both with solid panels was the same as replacing just one with windows. Will confirmed that the doors were in stock and two days later his tech was out and replaced both doors in about 3.5 hours. read more

I promise that you will not regret calling John's if you need something garage door related. Will Lopez and his team went WAY above & beyond for me, once for a regular service call and once in an emergency situation. I would give them more stars if I could. read more

Completely impressed by Will from Johns Garage Doors. He was quick and honest. I highly recommend him and his business. I will be referring him to all my friends and family! read more

Our garage door opener quit last night, and this morning I checked out Yelp to find a good repair place. John's had good reviews, so I called them, and was not disappointed! I was expecting it to take a few days to get an appointment, but no, the technician arrived about an hour after my phone call. He was respectful and professional. He even offered to carry in my Amazon boxes which were outside the front door. Very kind. He clearly explained the problem, talked me out of my original plan, which was more expensive, and installed a new garage door opener at that moment. The whole process was done before lunchtime, and everything looks good. I would definitely recommend this business. read more

The garage door at my rental house broke last night. Called John this morning and he was able to come and take care of it today. Quick response, best service ever and reasonable prices. Couldn't be happier read more

John was kind enough to listen to our issue and provide a helpful referral. We will be working with John for our garage door service needs thanks to his above-and-beyond customer service regarding an issue outside of the garage door arena. Thank you, John! read more

I highly recommend John. He listened to me, offered some good advice and options without being the least bit pushy and then got the job done at a fair price very quickly. A month later, I am still very pleased with the result. Plus, he is an engaging guy, the type you wouldn't mind sharing a coffee or beer with. I had a good basis for comparison, as he was the third person/company to look at the door. The problem started with just a shrieky noise during our cold weather here. I thought we might just need a "tune-up", but I could see the lifter was old (we bought the house just a couple years ago). The first guy immediately started upselling me to replace everything, including the door, and joining their "membership" program for a couple extra $100. The second guy sprayed the rails with silicon for $75, which did not fix the problem. With John, we settled squarely in the middle with a new spring, gliders and a nice quiet modern lifter. He was perfectly happy to install the less expensive lifter, but I opted for the better one with bright LED lights and a very quiet operation and I am glad I did. Don't bother with the other two guys, just call John. read more

Will showed up exactly when he said he would, did a quick fix and didn't charge me anything! Great dude!

Nice job. Our GDO had crapped out and it was not worth fixing. That much was obvious. Mr Lopez came out within a few hours of the problem occurring and I decided on a more expensive option than the basic. He assured me it would be quiet (belt driven - true) and reliable (yet to be established). So there is a hole in my bank account now but I have what I think will be a good GDO for the next few years. GDO' and GD's in general are a money sink so I am not too bothered by that. The answer is 14, by the way. I need to go out now to my garage and sit and stare and admire the newness and the quietness of it. read more

My 35 year old garage door was having a lot of issues. Looked at Yelp for reviews & came across John's Garage Doors. I called and the new owner answered immediately, made an appointment for later that day, and had a new door installed two days later. The installer made sure that there were no gaps & even cleaned his handprints after he was done read more