I've been looking for a local collision shop to install an exterior modification to my Camaro SS…read more The Team at Jack's did a PROFESSIONAL job on time at a fair cost. I'm real happy and will recommend them to friends.

Something got messed up in my BMW's front end and I took it to Jack's based on the reviews. I…read moretalked to Amanda, and she was as empathetic and helpful as everyone says. Unfortunately, hurricane Ian has them backed up till summer, but Amanda recommended I got to a wheel place in Fort Myers. Very very helpful. You cannot go wrong at Jack's!

They were very easy to work with and they did a very nice job on the repairs. The turn around was…read morequick.

Excellent and speedy service with friendly helpful staff I recommend going here for all your…read moreautobody needs

My parents had a good-sized dent on the rear quarter panel of their newer vehicle. They believe…read moresomeone may have dinged their vehicle in a nearby parking lot. They were recommended this service provider. They sent Derek a photo and got a quote quickly. Derek, was very communicative, arrived on time, did exceptional work, very professional, charged a fair price, and now you would never know there was a dent. They were very pleased with Derek and would be happy to recommend him.

Fast ,courteous service...did a very good job.Charges were a little higher than I thought it would…read morebe..but a lot less expensive than what a repaint would cost...very professional.

Great body shop I have been able to count on. I recently had a damage which they were able to not…read moreonly fix but the turnaround time was quick and the responsiveness was great. Highly recommend them! -Tainá and Danny

I'm the original owner of my black 2015 Jeep Wrangler Unlimited Sport. Over the past year, my hood…read moredeveloped a small spot of clear coat fading due to the Florida sun. The spot was about the size of a baseball. I was really the only one that could see it but it bothered me enough to get it fixed since I'm a perfectionist. I went to Doug Brann and one other high end body shop here in Naples to see what the best fix would be. They both suggested the same thing, a full repaint and clear coat on the hood. After researching, I felt like the luxury body shop would have been overkill, and reading customer reviews made me feel confident Doug Brann would get it done correctly. Grady was very pleasant to work with and described to me exactly what would be done and to give him a call when I was ready. A few months later I scheduled the job, letting them know I was moving to the Saint Augustine area and needed my Jeep back by a specific date. We arranged to drop it off of Wednesday and I'll have it by that same Friday. Friday came around and I never heard from them. Grady informed me that bugs flew into the clear coat as they were painting and they'd have to keep it over the weekend and it would be ready on Monday. I was very accommodating, even though I needed my Jeep that weekend as we just purchased a house and needed to get things in order. The Jeep was ready for pickup on Monday, and I moved a few days later. I was being extra cautions the first few months and didn't wash it for the first time until almost 4 months later. I always hand wash section by section, and wax it after. My Jeep has never seen an automatic car wash. After I washed and started to wax, I noticed about a 3/4 inch piece of fabric or hair literally baked in underneath the clear coat. I attached images here in the review(image 2). I reached out to Grady with the pictures and he responded quickly, saying it must have been "bird droppings" and "it is not a failure in our paint materials or workmanship." I even offered to send a video or hop on a FaceTime call with him. Within 24 hours I went to the three top rated body shops in my town to get their opinion. The first owner told me it was "scientifically impossible" for that piece of fiber to get underneath the clear coat after it was applied. The contaminant was 100% there while it was in the booth. The other two shops immediately said the same thing, laughing at the bird droppings theory. I paid $880 out of pocket to Doug Brann's purely for a cosmetic issue. Anyone from Naples knows I had many options to choose from. The three body shops out here will have to fix my new issue the same way Grady did, a brand new repaint and clear coat which will run me roughly $1k here. The fiber won't just work its way out since Grady's crew got it on there before the clear coat was sprayed. There are also two spots on the hood where the paint is gone down to the metal, and they turned orange from rust after my first wash. I attached pictures so you can see them. Just like the trapped fiber, those pinholes are paint application defects from Grady's booth. I would have never left a review had Grady stopped responding to my messages. I'd second guess bringing your vehicle here, maybe if insurance covers your issue you'd be able to fight it, but Grady left me out to dry.

I brought my 1960 Ford Thunderbird in for some paint damage done in a minor accident I had. Danny's…read moreshop got the inside lip of a fender repaired and perfectly matched the original paint after the repair. I had used his shop previously for a paint touch up on my Acura MDX. Again, done perfectly! I can't express my gratitude enough for a job well done.

They did an absolutely fantastic on the front bumper of our Mercedes.. I cannot say enough great…read morethings about them!!!!!!!

Tony was awesome! He did magnificent work in transforming a boring old plain white truck into a…read moremagnificent masterpiece. The sheen of the new color really is beautiful .

6 weeks of poor communication. had to go there to make sure my car was still there for superficial…read moredamage that wasn't even repaired. got a used wheel with a tire that doesn't match the other side. nothing on the steering wheel worked. vibrating at highway speeds and on and on. so no I don't recommend this shop unless you want to be told your car was almost sent to auction while having minor damage.

I was the second car in a 4 car pileup where the last car didn't step on the brake. Luckily the…read morefirst two cars suffered the least amount of damage from the collision. The last two cars were undrivable. My insurance recommended Gerber as an affiliated shop that has good communication. They are smaller sized shop Rick /Rich did my estimate and was able to adjust. For the rear view camera cover that was damaged in the same collision the jacketed spare tire lug nut was also damaged. But I plan to replace them all with solid chrome so that didn't matter to me. Just be aware if you use this location they are usually 3 months out. And that they will not order your parts till your vehicle is in the shop. Due to lack of storage and to secure that they make sure that the customer doesn't switch shops at the last minute (so they don't ever have to mail back parts) 9/2023 Ambiance 5 nice waiting area. Service 4 expect to wait a week or more for bumper/ covers replacement I came back for some extra painting on a Monday to color match the fog light trim it looks great now. Hope it lasts. Location 5 nearby small shop very little extra parking so schedule an appointment for estimate. Value 5 my insurance didn't cover a rental. But I didn't need to go anywhere for a week. Thankfully I have a great neighbor who was able to give a hand.

I was in a car accident and took my BMW to Gerber Collision & Glass on Market St. I was told by…read moreestimator Dekendrick that it will be done in two weeks. It was done in two weeks and looks perfect. Dekendrick was wonderful!