Absolutely awesome service. Calling from West Coast, I left a voice mail because it was after hours…read more in VA. That did not keep the owner of the business, Mr. Chuck Roberts, from calling me and finding out how he could help. Not only did I order 300 pocket constitutions, but I also had a lovely conversation with Mr. Roberts. He was delightful and the service was the best. The highest recommendation for this business.

Disclaimer: This is the first negative review I have ever written. I have never left a negative…read morereview online, only positive when I'm happy with a business but due to how horrible my experience was with this business, I had to inform others. Prep with Jen is not really prep with "Jen". I went by the Google reviews not realizing that the most recent review was over a year ago... If you are interested in private lessons, be prepared to pay $110+ for an hour and you aren't even getting sessions with Jen. She subcontracts her sessions out to other tutors and has very little oversight over the sessions other than her being cc'd on the summary emails. They don't record sessions (even my son's wyznat tutors record sessions!), and her tutors are not as qualified or engaging as she is. She picks up the phone and talks a lot with you before you sign up, builds a personal plan and approach but once you drop thousands of dollars on her packages, she disappears and only reappears when the tutor summons her over an extremely trivial issue (rescheduling class time requests in our case). She isn't interested in customer service and is only concerned with maximizing her tutors schedule with clients. I would not recommend at all - not only was the tutor not worth the rate, her customer service was horrible after we signed the contract UPDATE: In response to Jen's response, her claims are bogus. Her tutor wasn't happy that we asked to reschedule 3 times out of 8 sessions because of 1 time having the flu , one time a serious car accident and 1 time an unforeseeable conflict! Rather than picking up the phone and discussing with the family, Jen claimed my son was unengaged which was absolute lies! How non empathetic is that?! My son is an honors student with 4.3 GPA so forgive me if I think you're claims are bogus... She has zero evidence to back up her below claims, as my sons score already improved but majorly due to his own studying and not because of her tutors sessions which pretty much was a project management approach of watching my son complete assignments rather than truly explaining concepts. Although we accommodated changes in timing by her tutor for 5 sessions, her tutor for some reason didn't appreciate 3 reschedules and then made these bogus claims of unegagement to Jen that she decided to not even validate with the family. If you want personalized instruction with a tutoring organization that is invested in your personal success, this isn't the place for you.

I took the 8-week summer SAT prep course with Jen, and with her help, I got a score of 1550 on the…read moreDigital SAT (DSAT) on my first attempt! This score was a massive 300-point improvement from my PSAT that I took the year before. Initially, Jen's class helped me to familiarize myself and solve the different types of reading, grammar, and math questions, giving me the initial bump to the 1450 range on a practice test. Then, she taught me to be more vigilant regarding the more deceptive questions, ultimately allowing me to get consistent scores in the mid to high 1500s on the College Board practice SATs. Throughout the process, Jen was very accommodating and answered all of my and my parent's questions about the DSAT. I highly recommend this class to students at all levels looking to improve their scores and can't thank Jen enough for my improvement.

When I attended this school , I had a bad experience-they switch teachers every week making it very…read morehard to keep up since every teacher has their own method of teaching. And also very expensive!

Lo recimiendo al personal gracias por su ayuda pero tabien al profesor ismael najarroread more

I have a very different experience from the other reviewers. I worked with Roosevelt when I was…read morepresident of our condo association on a contract basis and he also treated my home after we moved into a row house. I've had nothing but good experiences. I found him honest, fair, and effective at treating pest issues.

Avoid this company…read more Roosevelt, the owner, is a complete scammer. I paid him to provide service to my property, and paid for an extended service plan. As soon as we called him to come back after initial treatment, after standing up my tenants multiple times, he asked for more money. I pointed out that we have a service plan, he denied it. I provided him with written evidence, he ignored it. Most importantly, when I finally fired him and hired a reputable company, they pointed out that all the initial work he did was garbage. Specifically, he put duct tape over holes that he said he put metal plates over. Also, when a tenant accidentally overpaid by $100, he would not return the money. He said he found other work to do for the extra cash, and did that work without seeking my approval. He would not tell me what work this was... Avoid this guy at all costs.