Friday I Called for an emergency water heater issue...female took my name a phone number...said someone would call me Monday...no one called Monday...No one called Tuesday so I called Tuesday about noon, got voicemail,left info..no one returned my call...Common courtesy would be to just return the call...Don't care how long you've been in business, you're only there because of customers...minus 1... read more

I have used Yerkes Plumbing for major and minor issues-new water heater, new sump pump, faucet repairs and replacement, leak diagnosis. All the plumbers, especially Matt, are very knowledgeable, professional, careful, respectful, and friendly. They arrive as scheduled and notify when they're on the way. They charge a typical amount but work is quality. You get what you pay for. I highly recommend them. read more

Shout out and a Special Thanks to Tony and Dan @ Yerkes & Sons. From rerouting plumbing, changing out fixtures and pumps as well as back up pumps. All top of the line equipment and service is of the highest quality. They bring 3 generations of knowledge, experience and Craftsmanship. They clean up after they're done and are a true complement to their craft. Thank you for your time and expertise.. read more

Had our new fridge installed today and there was something wrong with our water line leading to it. I called Yerkes, and they came out within a few hours!!! This is an amazing family owned business that really goes the extra mile for the clients. Everyone I have worked with here is friendly and goes above and beyond. Within the hour I had my water supply up and running. I highly recommend this company for plumbing read more

Tony was polite and professional and handled our issues right away. I was blown away by the quality these are true professionals. I had a feeling another plumber was overcharging me, and these guys proved me right! They're my go to plumbers from now on!! read more

I needed a kitchen faucet replaced which they did in a timely manner. They were reasonably priced for the last twenty years, but now with this new generation not so much. $380.00 for a kitchen faucet? COME ON. read more

I called Tony with a leak issue and they came out within the hour with a brand new water heater that was installed in less than two hours. LIFESAVERS and super professional and kind. Highest recommendation. read more

We had a leak in an outdoor spigot, behind the valve. It would leak behind the siding when on and drip when off. So not a huge emergency but not great either. We called Yerkes because our home builder said they were the original plumber (who therefore installed a spigot that failed in just 3 years after construction). I called them on a Tuesday, they sent someone on Thursday. I let them know that 100% we would have someone to meet the plumber when he arrived. I got a call on Thursday that I missed - for some reason my cell phone didn't ring. I called him back 25 minutes later and confirmed he could come anytime, he said he was already on another job and they'd "put me back on the schedule". In 25 minutes? When we have 3 people in the house that could have met him when he arrived (and we made that clear)? I called Four Seasons and they sent someone in 2 hours. Might be a bit more expensive, but worth every penny for the reliability. Don't work with Yerkes. Just don't. read more

Chris came out today to replace my main sump pump as well as my back up sump pump found in my crawl space. He was efficient, friendly and knowledgeable. His price was fair. In addition, he noticed my flue pipe, running from the furnace, was cracked and disintegrating, presenting the possibility of carbon monoxide escaping. Thank goodness he noticed that so I was able to have it replaced the same day. Thank you, Chris! I would highly recommend John Yerkes and Sons Plumbing! Celeste Nelson read more

I have used Yerkes for over 30 years. John Yerkes was fantastic and very reasonable. I called them for a simple preventive rod out and when he gets here he quotes 350.00 to rod out 30 feet. I WILL NEVER USE THEM AGAIN. 100.00 DOLLARS A FOOT. read more

These guys are the absolute best on the south side. They have a number of extremely good plumbers on staff and they do their absolute best to come out asap. Not super cheap, but some of the most professional contractors I've ever dealt with. read more

Yerkes plumbing has come out for numerous issues over the years. They are always responsive, so excellent work and I can always be assured that I am getting a fair price for the service! Can't recommend them enough! read more

Parents had plumbing issues with the sewer from the house to street for a couple weeks, my dad thought he could fix it but still had issues after spending hours on it. He finally let me call Yerkes and Sons plumbing whom I received a recommendation from my next door neighbor. I called on a Saturday morning left a voicemail message, never expected to get a return call till Monday, to my surprise 7 minutes later I received a call. Plumber Bob was able to come out on a Saturday, he arrived by noon. Bob did fantastic work and solved the issues. Reasonably priced. Highly recommend this company. read more

Chris helped us with two separate issues (grease trap removal and low water pressure in our shower) and we were very pleased with his the quality of his work, how responsive and timely he was, and the pricing. Would highly recommend their services to others. read more

The owner took responsibility, gave a small refund and apologized. Credit must be given where deserved, so I added 2 more stars..

We purchased a home and needed an estimate for plumbing repairs/improvements... the buyer gave me limited access so I can get an estimate. One day beteeen 1-4 pm. Yerkes agreed to go out there before 3 PM on that day as long as I paid the service fee which I agreed too. They literally canceled at 3 leaving one hour to find a plumber and the buyer is refusing to give us another extension so now it's either cancel the purchase or buy a home that might have bad plumbing issues ... VERY UNPROFESSIONAL OF YERKES PLUMBING. read more

I was so disappointed. After seeing good reviews I decided to call them for a quote to have a gas line installed from the house to the garage. I gave all of my info to a man who sounded elderly (and a little out of it but maybe he was just busy). He said he would call me the following day to get someone out to quote it and then never called back. In my experience with tradesman, if they miss a step on the front end of your interaction with them shame on you if have to stay on them just to get them out for an initial visit. It's usually a sign of more to come and you'll regret it later when something else goes wrong. I was really into the reviews I read about this company but I can't look the other way when I give my name, address and phone number out and they never call. read more

Chris, from Yerkes, came out today and cleaned out the well and replaced our sump pump. Very professional, and reasonably priced. Highly recommended. read more

I don't know which was left more shitty, my laundry room floor, or how I was treated by the Folks at Yerkes & Sons. I've put off leaving this review for a long while because I don't like doing negative reviews, especially for people I used to respect. But, today's the day. I hope this honest review helps someone make the right choice for them. After my mother being a loyal Yerkes customer for as long as we've lived in this house which has been 25+ years, I've let go of that label because they let go of valuing us as customers a while ago. I'm not going to get into all the details, but I'll say this much, through the years there have been multiple screw ups, but once an older person feels safe calling a service provider, they forgive mistakes. And people like Yerkes take advantage. But not of my mother, not any more. Little things: (If this is little- ps it's not) More than once we had an appointment but no one showed or called, when you ask about it you get "Oh Grandpa can't keep things straight sometimes. His bad". That's comforting when you still can't use your bathroom. But I let it go. We all have Grandpa's who don't want to let go of their glory days. Huge things: Then this happened, and I'll never call or recommended Yerkes again because of it. A reoccurring problem with my drain in my laundry room. Every few years it needs to be rodded. I know because it's the same thing every time and so when I called Yerkes, I spoke with the Grandfather and I explained exactly what was happening again. He knew because he has worked in my house before. Its the exact same thing that's been done every 3 years for the last 2 decades so if they had any kind of records system they'd know. Anyway, he sends his grandson out, the guy gets here says "I don't have the right equipment, I have to send someone from Beverly with the right machine". I told him I explained to his grandfather when I called what the problem was, how it happens every few years. He said oh "Grandpa makes mistakes all the time, he didn't want to give up control, you know how it is. What can you do." Then we chit chat, nice kid......After the work is done, he has the nerve to try and charge me for 2 men for double the time. Like I'm a goddamned idiot. Did the new generation of Yerkes see an Elderly woman and assume no one would speak up for her so they could fleece her all they want? How many people have they cheated like this?The balls on this guy, and his cheerful nice guy personality shifted like a house of cards the second I questioned why we were being billed for 2 men. He goes "There are 2 men here." Even though the 2nd guy never stepped foot in the house? That's work? You'd try to charge an 85yr old lady an extra $120 for your brother or whoever to sit in the car for 20 mins? Invite your family over, Junior, does that mean, I'm liable for billable hours? I explained to this young man "This was your grandfather's mistake, and you think it's fair to charge us double for it?...Really?" He knew he was wrong. He had admitted all night his Grandfather was wrong, and he swiftly went from being a really nice kid to very pissed off. If he had handled that differently, this wouldn't have ended this way. But, where I'm from, you don't take advantage of people. Don't lie about the work you do. A liar is a cheater, a cheater is a thief. He changed the bill, BEGRUDGINGLY, he still overcharged me, but not by much more than usual. I just wanted him out of our home. And he had the nerve to say "and I think I'm being more than fair with you"... Oh do you Sweetheart? Wait until someone tries to take advantage of your wife or mother. Just wait. Karma is a thing. You *will* experience it to learn a lesson. P.s. Had the folks at Yerkes told me we were using the wrong kind of washing machine lint filter I wouldn't have sewer backups every few years. My new plumber showed me how to avoid the problem. That's fair. And because of that, I trust him so I'll pay his prices and call him when I need him. That's the kind of small business I'll support. read more

Kept my mother's $100 deposit and never came back to complete the work. Plumbers union backed them because they did do "something" but "something" was essentially NOTHING! read more

I have used Yerkes for years and am very satisified with response time, work done and price. They have been in the area forever and their strong reputation in the Beverly area continues to grow. read more

Had them come out to my mom's house last week had a problem with raw sewage on side of house. Had 3 different companies out to help her after numerous ridding session at her home problem couldn't be fixed without a 3 thousand dollars estimate from same company that had been out the previous time not only did this company address the problem they called the city for my mom and also got her a total refund from the other company when it was determined that it was the city's fault thanks again and we will be a customer again read more

Recently had some small plumbing repairs done at my house. The plumber, Tony was polite, professional, & quite CUTE ;) The repairs were done quickly, & the cost was fairly reasonable ($120 per hr labor + materials) If you want, you can buy your own parts/material to defray the cost. My only neg comment would be the confusion in scheduling an appt. Talked to three ppl about a date/time. The third time was the charm :) Other than that, good job! read more

We've had the Yerkes boys over many times to work on our plumbing and we've never had a problem before! :)

Had a leakage coming up from my slab in kitchen area called Yerkes Plumbing because some friends of mine said they used them in the past and were pleased. Have to listen to my friends more often. Tony the plumber came out rerouted my hot and cold lines to over head also rerouted lines going to our washer.My Wife and I were so relieved when Tony completed the job and was very courteous which made us at ease. Thankyou Tony we will be using your company in the future. read more

Second chances prove to be great with this company....had an emergency problem this morning, after calling several plumbers the consensus was to call back the people who did the job the first time. I now know, that if I do have a problem I need to ask for Tom and I would suggest everyone else do the same. He is the utmost courteous, respectful, punctual, prepared for the job, knowledgeable and most of all PROFESSIONAL! I appreciate his prompt attention to my plumbing issue. I will use Yerkes plumbing again and ask specifically for him! Everyone deserves a second chance and I'm glad I gave this company one so I know one bad experience does not define who they are or how they treat their customers :-) #satisfied# #pleased# read more

Great job today...Chris installed a rear outlet toilet for my Master bath...best prices and very thorough. I would be happy to recommend them. read more

Mike and Matthew came in to my home and replaced my ejector pump although I told them sump pump on the phone. They were professional and friendly and my dog liked them (my dog doesn't like anyone to come to the house). I appreciate them coming out on short notice and they didn't completely break the bank. Usually when you call plumbers they have you waiting all day. I called at 8:45 in the morning and they came out and was finished by 11. I would use this company again. Family owned and in the neighborhood. read more

I can't say enough good things about John Yerkes and Sons. From calling and scheduling, to their impeccable service, my experience with them has been fantastic. Tony recently came to replace my sump pump on short notice. He was upfront about options and gave me good advice about the best solution for me long term. He also negotiated with his dealer on price for a new sump pump right in front of me. They have also replaced a hot water heater for me. I am an extremely satisfied customer and would not hesitate to recommend them enthusiastically to anyone read more

I have used this company a number of times over the years. They have done repairs, replaced a water heater, replaced the sump pumps, and reinstalled toilets after having the upstairs bathrooms retiled. Every time the person who comes is professional and honest with what needs to be done. I recommend them. read more

A bit late in writing this...but just had to express our thanks to Mike and Matt for last October's rescue. They came out, did their search, and worked with the city inspector who was made to realize, by these young men, that the broken pipe WAS on city property and the City needed to repair this broken main on its dime. The price quoted for the work done by the Yerkes family was a couple of hundred dollars less than that quoted by other companies we called. We took a chance and were quite pleased with their work and professionalism. read more

To say we are thankful customers is the understatement of the century!! After a brutal cold snap, we found a lake at the end of our driveway. The city said there was a break in the water main and that it was entirely our responsibility. We began the challenge of getting estimates which ranged in the thousands and involved massive destruction of yard and landscape. Dan from Yerkes came out to give us an estimate. He said that there was a better than 50% chance that the leak was coming from the buffalo box as the valves in the box are the weakest points of the system. He said that the city should come out to replace the box, and if the leak was not coming from the box, then he would give us an estimate. He offered to talk to the alderman and / or the water dept to corroborate our request if they wanted a professional opinion. Dan was entirely correct. When the city dug down to the buffalo box, it was leaking from the joint just as Dan had said. The city replaced the box and the valves at no cost to us. Dan's advice was possibly the BEST advice we have ever gotten. We appreciate his expertise, his honesty, and integrity!! We will be lifelong customers and wholeheartedly recommend him to anyone who needs a plumber! read more

Called because of two friends recommended them. So glad I did. Mike & Matt came out for a leak under my kitchen sink and I asked they looked at a second bathroom that has not had a working sink or shower for a long time. They gave me an estimate and had to order parts. They called me back later that day and were able to return two days later because of my schedule. They did the job well and in an excellent amount of time and cost. These guys are my new plumbers. Local family owned business is a plus, more of a personnel interest in doing a good job! read more

I've used Yerkes plumbing for years, when it comes to customer service they always go above and beyond. I had them change cast iron stacks out for PVC in a 100 year old building I own, it was a huge project and they did an amazing job at a fair price. I now recommend them to all my colleagues! read more

Showed up on time. Bob was quiet and efficient. Will use again. The 3 other plumbers I called did not even bother to return my call.

My 15 year old hot water tank stopped working on Friday (10). I called after hours and left a message. I received a returned call on Saturday (11) morning, from Peter Yerkes. He was concerned and would have come out on Saturday if we needed hot water. My husband decided to let the repair go to Monday (13). Peter advised we call early in the morning around 7:30 AM so that they could get us into their schedule for Monday. I called Monday (13) morning and spoke with the owner that started the business years ago. I recall him from past jobs that Yerkes did at our home. He is a very nice pleasant person and always wants to assist. Peter came out and would have either repaired the issue or we could elect to go with a new water tank, it was our choice. No pushy salesman type behavior, it was all up to us. Since the water tank was 15 years old (it was installed in Nov of 2002 and stopped working Nov of 2017), we decided to have Peter and Dave, Jr III install a brand new water tank. No problems, they was nice, professional, worked hard, and did a Great Job! Yerkes has been my plumber for years. They have done many many jobs for us and we have been Pleased. Yerkes has always been quick to come to our aid. We have a history with Yerkes Plumbing and will continue to be our preferred plumbing contractor. read more

I've used Yerkes for almost 5 years. I've owned many rental units and used them for every tenant's plumbing issue.They had been good up until 2009. The last job made me part them. Here's the details; I thought we had a clog on water supply lines. After they came to check everything and blew the lines, they insisted on running a new pipe all the way from basement to 2nd floor. Luckily my handy man found out that they forgot to turn the water shut off value on. That's why there was no water. I told Yerkes what happened, but they still billed me almost a thousand dollars for checking and blowing lines (and they DID NOT fix anything)! Dave Yerk refused to take responsibility of his men's mistake (for forgetting to turn the water shut off valve). Then they demanded me to pay several hundreds of dollars for their mistake! Good bye Yerkes. I've found a new plumber who is responsible for his work. read more