scary they are like vampires ‍ to take all your money at $550 a day…read moreDid you know? Your insurance does not pay for it and you will have to pay it all back when they pass away. ... this goes for most care centers and hospitals after 90 days, but this one only gave us 30 before they started wanting money And they know the paperwork, so be careful

I'm giving this facility two stars, and honestly that's being generous. The only reason it's not…read moreone star is because there are a handful of staff members who truly deserve recognition for the work they do every day. Before talking about the larger problems, I want to make sure the people who actually care for residents are acknowledged. Michael is one of the most compassionate CNAs I've encountered. He is sensitive, kind, and dependable. Residents feel safe with him because he treats people with patience and genuine respect. In an environment where people are often vulnerable and relying on others for help, that kind of empathy makes a real difference. Steven also deserves strong recognition. He is not afraid of hard work and consistently does his job well. What stands out most is the way he helps residents feel comfortable about their bodies during very vulnerable moments. Personal care situations can be awkward or embarrassing, but Steven handles them with professionalism and respect, which preserves people's dignity. Demetrius is another staff member who clearly works extremely hard. He is constantly moving--running up and down the halls at what feels like the speed of light trying to help wherever needed. The residents deserve better care, and the employees who work hard every day--like Michael, Steven, Demetrius, Wei, and Brandon--deserve far better support from the leaders

Started off bitter because I was forced into treatment. I was very apprehensive of the whole ordeal…read morebut realize why not use this situation to better myself. From that point on, with a different mindset , I started a life enriching journey that made me who I am today. I am proud and still humble to admit that the journey is just starting. If you are reading this and think it will be easy, you are in for a rude awakening. The program Lakeside run is very intensive, but you get out what you put in! If I were to do this all over again , I would still choose Lakeside as my guide through this aspect of life. Stay safe out there everybody!

They tried to tell my insurance company that I consumed 14-16 drinks a day! I would've been dead…read moremany years previous if this were the case. Fooling Insurance companies for over 40 years. Shame on you, Milam. They opening admitted that only 1/10 survives addiction and the recovery process. At least 8 people lost their lives that were in the facility at the same time as I. No big surprise at the Kirkland facility. You may need to update your format every 40 years or so Also, if you were prescribed medication for Seizures, make sure to leave that and any other medications home. They asked me 2-3 times if I was willing to discard my Clonazepam for my seizures, and I told them absolutely NOT, that is my medication. With all of the so called 'recovering addicts" that work there, my medication was never returned to me!!

As a 71 YO, after 18 days in the hospital, initially critically ill, I was lucky to have a bed be…read moreavailable at Wesley Lea Hill Rehab facility. As far as the facility itself: all rooms are private with private bathroom, the entire facility is clean, and the walls are filled with tasteful artworks. I found the nursing staff, including the aids, to be of excellent quality. Everyone was kind and caring. As for PT and OT, i had sessions every day except Sunday, and they were tailored to my needs - to get my lost strength back so that I could go home and be able to safely function there. The food was also surprisingly good. You're given a weekly menu where you can circle what you want or there are lists of things that are always available and you can write those in as an alternative. Their salads are beautiful. There are daily activities that you can partake in if you are so inclined. If you can't go home and you need a place to recover and regain strength, this is a very good place to be.

Anyone considering Wesly Garden for senior living should review all agreements and contracts with…read morean elder attorney. The sales people speak in subjective and vague terms and make no firm commitments but suggest several things that are not supported by the contract you are asked to sign. For those who rely on spoken word and don't read the fine print they are likely in for a surprise. Their contract is very one-sided leaning heavily in favor of Wesley Gardens and weak in committing to responsibilities and obligations Wesley Garden can be held to. The cost to get on their wait list is $2000 non-refundable. In our case we were led to believe that although they could make no promises it would be reasonable to think in terms of 9-12 months. After 8 months we were then told t was currently we should expect about 2 years from that date and again in Dec 24 the expected wait time was still 2 years, (36 months from start of wait list, reminding me of the Seinfeld Chinese restaurant episode). My mother had visited and liked what she saw and heard and did not want to go anywhere else. We had signed up for a 1 bedroom. Some months in, a different more expensive unit was offered which we declined. They argued that we were offered and declined a 1 BR unit we had requested, and was evidence of filling some vague obligation, in fact it was a one bedroom plus den. The offered unit was not what was requested and was declined as it was more than my mother need and outside of her budget. When asked what percentage of the people on their wait list actually ever get into Wesley Garden I was told they did not know but that numbers and those statistics didn't matter. In fact at the time there were 200 people on the wait list banking them up to $400,000 which their VP said was needed due to the cost of maintaining this wait list. It seems the wait list is a revenue source of its own. It is highly unlikely they would not know what percentage of people on their wait list ever were admitted, but it does make sense why they wouldn't want to disclose it. I will be requesting the Attorney General look into their deposit policy just to make sure it is as fair and justified as they claim it is. Make no mistake, they are in-line with their one-sided contract, and I am not suggesting they violate their own contract. But seem to rely on elderly listening to the words they speak and not looking closely at the fine print that their lawyers have protected Wesley Garden very well with. Anything you are told verbally by Wesley Garden should be taken with healthy skepticism and ensure that everything you are told is documented in the contract. Then thoroughly review and understand the contract you are asked to sign (preferably with an attorney). This should especially be done with the $150,000 or more deposit agreement that you must pay.

After a serious bout with pneumonia, I was brought to Advanced Post Acute…read more for rehab. I was so lucky they brought me here. I found everyone, from housekeeping to the business office, very polite, kind, and understanding of my needs. All staff members were easy to talk with. The food was great, and there were always two choices for lunch and dinner. After-hour snacks were in good supply. The head cook made it a point to visit the floor and ask how the food was. All the nurses and aides were very professional and answered my call light in a timely manner most of the time. The Physical and Occupational Therapy Staff worked out a plan for me to concentrate on the areas needing the most improvement. With the program outlined for me, I could measure my day-to-day Improvement. Even though I had to work hard in the Therapies, it was almost like a country club. There were activities every day, bingo twice a week, and a daily newsletter. I would highly recommend Advanced Post Acute to anyone needing their services.

I would just like this place to get their stuff together. My dad fell out his bed because no one…read moreanswered his call button. His catheter was full. While I was there I noticed his call button go unanswered so I brought it to their attention. While I was there - they were fine - as soon as I left they started ignoring again. Things are just in such disrepair that he needs to call for assistance. The remote on his bed doesn't work. The toilet seat slides off the bowl... then there are the two screaming men across the hall. It's terrifying for anyone to listen to that. I just want them to fix their things, and answer The call buttons. I know patients abuse it, but in this case he got hurt because of the neglect.

My mom was here for 10 days recouperating from hip replacement, and I must say this place was a…read moregod-send. Staff is professional, knowledgeable, friendly and kind. I would recommend to anyone needing medical rehabilitation or assisted living care. Thank you, Stafford Healthcare! Keep up the great work. Laurie L., Renton, WA

Get out!!!!! My…read morefather was at Stafford, and I would not wish this experience on anyone. The treatment here is completely unacceptable. Staff come into rooms without knocking, with no regard for privacy or basic respect. The way they speak to patients is cold and rude, smart asses really, like people don't matter. It's disgusting how little care or compassion is shown. The facility is cold and stale. The staff's attitude is complete shit for a healthcare facility. Stafford should be ashamed of how they treat people.

I have been at the Canterbury house for 4 months now . Leg wounds for 4 years that would not heal …read more Until I came here . The staff is amazing the quality of care is on point . Physical Therapy occupational therapy wonderful staff and go out of their way to help you heal as fast as they can . Social Services cares about every aspect of your life to help you heal in a well-rounded way . The facility is clean and inviting . I'm glad that I made the decision to come here . With them I have a hope of healing and returning home to my family and I appreciate every one of them .

My mother has been A resident Of Canterbury house For a few months now. Not only is the staff…read moreWonderful And attentive to her Needs but the facility is warm, inviting, and clean. I wouldn't trust my mother to just anywhere. I'm glad I trusted them with her during this rough chapter. She is making great strides in healing due to their diligence and care. I cannot thank them enough from the bottom of my heart.

The staff for the most part are very professional and respectful. The nurses are caring and…read morefriendly. I was fortunate to have the best nurse there. He was extremely kind and attentive to my needs. I had great CNA's. I would definitely recommend Life Care Center of Federal Way. I had a positive experience there.

My father was a resident in this facility. The communication from doctors to us was non…read moreexistent...communication from the nurses was minimal and did not provide updates on his condition. While in their care, dad developed pressure sores and was dropped off the bed. When we advised the staff of my father's need to use the bathroom...the staff replied: tell him to soil himself...we will clean him later.

( PLEASE DO NOT GO HERE )yea most definitely a bunch a liars ESPECIALLY NACY THE OWNER they told me…read moreid have to go through a 2 year program because of a dui that i had got in previous year which was incorrect i endured eith them for over a year i got no help they dont care about you well being they want your insurance money they will lie cheat and be very dishonest i went to another iop in tacoma and got done within 3 months i actually got help and people to talk to instead of watching videos from the 80s time has changed and so has the world videos like that arent rlly relevant to our current state of living PLEASE DO NOT GO HERE THEY ARE TRYING TO SCAM YOU . YOU WILL NOT GET HELP HERE ( IF U ARE COMING HERE FOR COURT AND UR UA COMES UP AS DILUTE FOR ANY REASON THEY WILL TELL YOUR PROBATION THAT IT IS POSITIVE

They are constantly losing pee samples, and not actually doing their job the way that a…read moreprofessional business is supposed to do. I can't believe I've been forced to go through these people. They really have no regard for people or for our time. I literally have to go back and go give them another pee sample after about one month of them not even letting me know that they had somehow lost it, I'm sick of these people and they need to be shut down.

I'm a health care professional in hospice, and a huge part of my job is helping patients and…read morefamilies obtain quality and affordable private caregivers to supplement the care that the family is providing for their loved one. Husky, a smaller and caring agency, recently came into a very challenging situation with a frail very elderly couple, and despite their resistance to accepting outside care, Husky has completely won them over. Unlike some other care agencies that i've worked with,Husky not only comes in and provides a free consult with a care manager, they CONTINUE to have the managers monitor and communicate with the family and the healthcare team. Care managers Jennifer and Kris have been stellar in this way, and have found the most amazing caregiver, Michael, who visits them 2x weekly, each for 4 hours. They do it all, from driving the couple to errands and MD appts, to an outing at the lake, to meal prep, to light housekeeping, to personal care for our hospice patient. They are not the cheapest agency out there, but there is a real reason for this: quality caregivers, and a hands-on collaborative approach, My agency has no affiliation or relationship with Husky or any other agency, but i did feel it would be helpful for those who are seeking good safe care to give it a go. :)

We wanted to move my mom out of assisted living and back home for her final days. Husky got full…read moretime care set up in just a few days. Their caretakers were great, and mom was able to pass in her own home.