I cancelled my gold plan but still received an invoice a month later. Repeated calls to the number…read morefailed to speak with an agent ...no email address so I will try another day. Due to the automatic AI you can end up going in circles. Very frustrating

Great company to deal with! They replaced my Moms AC and were clean, professional and made her feel…read morevery comfortable with the whole process. They even took the time to repair the ductwork from her furnace install done by another company a few years earlier. I would recommend them to anyone!

The plumbers arrived punctually and were very professional. They quickly identified the problem and…read morefixed it. The cost was reasonable. A good experience from booking to repair. If I have any plumbing issues in the future, I will use John the Plumber. I have no hesitation in recommending them.

Amazing service, quick, reliable. Jordan came and flushed…read moreour main drain after we had an issue in our home. He made sure to put drop sheets down and cleaned up afterwards. I would highly recommend

I never felt that I had their full attention from the beginning. After I first called them they…read moreasked me a day later to reiterate what I needed (UV light, Battery backup sump, & clearing a sump blockage). Before committing I wanted to know prices / products. They wanted to know more about my property; suggested a site visit and I agreed. At the visit they asked if it was an emergency, but with the melt being over, it no longer was. Things became muddied over 8 weeks and 30+ emails. Both before & after the visit I was asked to provide photos & videos. Often it would take them 3-5 days to get me info and even when provided, was often only partial A neighbour suggested I contact another plumber just to talk. Within that initial phone call they had a full quote / product info ready and offered a date within 2 weeks to get the work done if I wanted. More importantly I was being told they could clear the Sump blockage for $189, instead of Penta charging $350 just to diagnose the blockage I'd received a call from Penta about a week before my appt with them and I'd merely said that I wanted to cancel my appt so that I could sleep on it. I then received a bill for $107 for the day they did a site visit a month prior as that's what they charge for sure visits unless you go ahead with the work. I was a bit offended as I was still deciding, but at that point it was clear. I understand a company having self respect for their own time, but I never felt they valued mine. I've opted to pay the $107

Installed 2 toilets for me, plumber was very pleasant and efficient. However, I was surprised that…read morethere was a disposal fee for the old toilets.

The line for my kitchen sinks and washing machine were completely blocked. Tim showed up within a…read morecouple of hours, and unblocked the line in minutes. He was friendly, professional, and efficient. He even petted my dogs. LOL! Reasonable rates, excellent service, HIGHEST RECOMMENDATION!!!

Tim was great! came under recommendation for quick service and fully delivered! super quick…read moreresponse time, flexible with scheduling, unclogged a very much needed kitchen sink in record time. also showed up quite literally on the dot he had mentioned. Very happy to have been referred to flash rooter. Thanks for keeping this family kitchen functioning! 5!!

We were told our compressor was dead, and to buy a new $5000 furnace. We later discovered the…read morecompressor and entire machine are fully functional. It was a simple fix. Our technician unfortunately seemed lazy and to only want to push further sales for the company. When we contacted the company about this, they brushed us off and denied the misdiagnosis. To further this bad experience our technician Benoit (who is also apparently the service manager) also forgot to take payment when he left - we expected to be billed online/by email. We were instead harassed via text to make our payment or be sent to collections, rather aggressively - completely to our surprise. Apparently payment was expected on-site, meanwhile we were never even asked for it. The entire experience seemed messy and unprofessional, especially coming from a "service manager". I wouldn't recommend going with Eden Air unless you absolutely have to, and maybe get a second opinion, like we did.

We've been using Glenn's services for a few years now and wouldn't use anyone else (Glenn owns and…read moreis pretty much the entire business; he has mentioned taking on employees occasionally but have always worked with him). He rents out air conditioners, services them and installs them. His reputation is so well known that, when we told our landlord that Glenn installed the unit, he decided to forego the usual inspection because "oh, if it's him, I know it was installed properly." For years, there was no fuss. Then, one summer, there just was problems. First, one of the air conditioners (we rent two) was spitting water and he came within days to switch it out. That same summer, wicked wind storms ripped out the plastic he boards the window with. He lives out of town, so cannot be there immediately but offered to drive the 2 hours immediately if there was an urgent danger (it was 2000 hours when we called). Since there was not, he rearranged a trip to be sure to come in the morning, so the window would be safely sealed with extra seals. It worked well and lasted the rest of the summer (and he followed up to check). The next year, he had come up with a new installation involving more wood to prevent reoccurrence. He is a kind man who is very welcome in our home. We have great chats while he does his work. We don't hire him just because we need an air conditioner- in two summers, you could have bought one - but for the service he provides in servicing, storage and installation. He knows we, like most, hire him for the service, especially since air conditioners and windows are heavy and we're disabled. In fact, this year, he mistakenly brought the wrong equipment upstairs to de-install (he had momentarily forgotten we were the customers with the custom installation, not standard) and we offered for him to borrow our unused drill to save time going all the way down to the parking garage. Upon hearing we hadn't used it and didn't know how, he showed us some basics as he did the task, so we could use it as the electric screwdriver our weak hands need. That was sweet. He's just that kind of guy. Kind and competent. That's what what you want from a contractor!

I had low flush toilets and they get clogged all the time. I tried everything to fix them myself…read morebut they just kept getting clogged. I picked up 3 toilets from Home Depot and was going to install them myself but my wife wouldn't let me. I called a 4 plumbers to get quotes on installing new toilets. Only 2 answered the phone and the service from the lady from Faucet Fix on the phone was a 10/10 so I decided to hire them. Customer service goes a long way! The next day the owner Curtis came to my house and installed all 3 before lunch. He cleaned up after himself and he was very professional. Keep up the good work Faucet Fix!!

I had a leak under the bathroom sink. Faucet fix guy spent 5 minutes down there and repaired it…read more Charged me $150 for it. I also had an internal leak in the toilet and he quoted me $200 for that. Later I was able to fix internal leak in toilet by turning the adjustment screw. Feels like I got ripped off for the sink repair. I cannot recommend this company.

We needed a pair of bidets installed in both washrooms and called on a Friday. A partial estimate…read morewas given over the phone and when Curtis came that Monday he gave us a final quote and the price was surprisingly reasonable--no, it was better than reasonable as we had shopped around looking for a decent deal. The installations weren't easy based on the proximity of the toilets to the tub and walls but Curtis got the job done and it was completed remarkably fast, He used our Costco-bought bidets and after the job was finished I tested it out and they both worked as expected. We paid by check and I have to say, if you really want a professional job on your plumbing, I highly recommend Spencer 4 Hire. I'll not include toilet bowl photos on this post, so use your imagination.

We had a foul smell coming from our sewage pump in the basement. My wife researched plumber in town…read morewith great reviews and found The Irish Plumber. She called the owner, Michael, and he offered service within the hour, which is very of a plumber. When Michael came by, he inspected the sewage pump and the exterior pipes that connected to the pump. He found that our cover for the pump was not properly sealed and the pipes were not installed properly. He properly sealed the lid and revised our exterior pipes. He was very friendly, patient, and knowledgeable. I would recommend using The Irish Plumber for your plumbing needs.

Authentic business, but extremely expensive. To the point would not use again or recommend. Very…read moresimple hook up of water line (tubing kit is not costly) from sink to refrigerator for ice maker/water -- we had cleaned out the cupboards between and pulled out fridge. A junior arrived. There was the deposit of $80-85 -- then he quoted $650! I had the young man call "the boss" to advise it was only a 30-minute job. They "reduced it" to $550. That is exorbitant. I called 3 other master plumbers and 2 large plumbing supplies stores, and Home Depot To ask their "approximate pricing" given the circumstance. Every single one said even with the deposit and travel within region it should not have been more than $300-$400. Never again. I understand plumbing services are always on the costly end, but gouging is not okay. Everyone got on the gouging bandwagon when Covid arrived and haven't stabilizd. It's unacceptable. Things like plumbing supplies did NOT inflate that much.