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    Comfort Hub

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Comfort Hub

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    8 years ago

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    8 years ago

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    Enercare

    Enercare

    (4 reviews)

    As a renter, is this service even avoidable? I'm at least 22 hours deep trying to deal with this…read morecompany over several months where our Canadian calls go to a call centre in Bogota, Colombia. You get passed around from person to person... get put on hold many times and then... to no end. No resultion. No one in charge. My patience gets me nowhere here. I was offered $50 from a rep to go away after I paid up. The next rep couldn't believe it. Wtf is going on there? After a repair where I had no heat in 2024... I never saw a water tank bill again. There was an Enbridge merge happening then and thought it was an Enercare glitch but trying to pay my bill to avoid a large one later has about taken my last nerve. I could not access my account - my account number had been given out to a new place down the road? My condo management is not happy that they are getting billed for my tank since the repair but I had 0 access to change the billing address. How did this even happen? My bills are paid early. Sadly, property managers are uncooperative too. After 5 calls and many transfers to Enercare, I found out that my address somehow had 3 glitched accounts created. So frustrating. Enercare stated it was from their end. It's still not resolved and everyone is dropping the ball at Enercare. I got a huge bill in the mail yesterday with no explanation and no apology. I've shortened this story. It's been a nightmare. AVOID them if you can.

    ENERCARE FRAUD /BROKEN PROMISES…read more Enercare admitted that they gave us the wrong size /smaller size airconditioner, and promised to fix the problem last month. To date they failed to contact us, after we had contacted them so many times. They are not ready to honour their committments after admitting their error. I encourage everyone to report enercare to better business bureau for poor service and fraudulent business practises. I encourage everyone to not enter into contracts with Enercare. i will continue to advise everybody in different websites till these type of problems are resolved in Ottawa and nationwide.

    Comfort Hub - hvac - Updated May 2026

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