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    John Supan & Associates

    5.0 (7 reviews)
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    Services - John Supan & Associates

    Appliance repair

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    Appliance Pro

    Appliance Pro

    (5 reviews)

    Wish I would have looked here first, would have saved a lot of money, headaches and time off work…read more They got me for $800 before I realized they were a scam. My whirlpool refrigerator was not dispensing ice or water. We paid the service fee, they blamed my R/O system. We called our R/O company, paid an other service fee and they said everything was fine. Get appliance pro back and this time they say it the control board. Another $700. Ordered it, came back to install and was here 2 hours trying to get it to work. The tech said he had to reprogram/rewire the new board in order for it to work. Mind you, 3rd visit here as well as the R/O company = 4 days off work. All of a sudden, it quits making ice. Call them back and the same tech says the dispenser was frozen because he had the door open too long when he was here... ok sure. 3 weeks later, no ice again. Come back today, visit 5, and tells us the fill tube heater is out and it will cost $2210.98 to repair. Serious??? That's $3000. They really must have mistaken our kidnesss as naïveté. Tech then has the nerve to tell me that is probably what caused the board to go bad, (even though it was still making ice before the board was replaced). Why wasn't this discovered during the diagnostic we paid for?? No ice issues before the control board and the tech's rigging of it to make it work. That's most likely what caused the short, Shame on you for trying to get us to pay for your techs incompetence. Scam business! Avoid them at all costs!!

    They did not show up during their 3 hour window. I found someone else. Saved the $100 they were…read moregoing to charge me for just showing up though.

    Hammer Appliance Repair

    Hammer Appliance Repair

    (150 reviews)

    I called and spoke to Jason about our Kenmore washer and dryer. I already knew that the dryer…read moreneeded a new roller and I just wanted the washer checked for problems. We have had these appliances for 9 years. The machines are stacked in a pretty small area unfortunately. Jason came the next day no problem. Jason absolutely worked his butt off. This was no easy job. The machines are large and heavy . He did a lot of physical labor to fix the dryer and check the washer. We absolutely appreciated his work. No more laundromat! The machines are working fine. Jason is such a nice guy. He is also extremely fair in his pricing. If need be , I will call him for any appliance that we need fixed. Thank you again Jason. You are a gem.

    Overall, had a pleasant experience with Hammer appliance. We had them come out to do an analysis on…read morethe functionality of a few appliances for the home we just purchased. He was able to look at our washer, dryer, vent hood and fridge waterline. The Good Was able to schedule Jason to come out next day without issue. Came on time, courteous and thorough. The Better He was able to identify some root causes of potential issues for our appliances. Only downside is would note was there were a lot of "follow ups" around how to get them fixed which ended up with me running out to the store to address (buying small parts etc). But to know what to buy was extremely helpful. The Best After Jason left I was able to text him questions/followups. He went as far as to getting on FaceTime with me and I was able to catch that the dryer vent had completely disconnected from the dryer and we were able to get Abt out to repair it asap (it was their fault during a washer repair) as it was a fire hazard. Stellar customer service. Only downside was that they do not service our brand of range/hoods. I wish I had known that before calling them out because that was one of the main reasons to do the appliance checks and will need to pay a service fee to someone else to do a check on the unit.

    Maruszczak Appliance Sales & Service

    Maruszczak Appliance Sales & Service

    (26 reviews)

    Purchased a refrigerator, paid in full on agreed upon price, including full delivery fee of install…read moreand removal of previous unit. The delivery process went great - The gentleman from the apparent outside contracted delivery service were kind and careful. After installation it was found that Maruszczak Appliance did not include/forgot the refrigerators filter, which comes standard with purchase. As a result the delivered refrigerator screen is showing red error messages along with no running water/ice As the filter is needed for said function. Purchase was made on a Thursday, delivered on Saturday morning. Gentleman who installed said they would reach out and have a representative deliver the filter same day. After doing my own due diligence after not hearing any follow up, I called in and spoke With a Maruszczak representative, who offered no apology. Simply stated that I myself could make the drive to pick Up the filter today or would have to wait until Monday for someone to be able to drop one off. Perhaps I expected too much, but when you pay in full for an appliance along with a delivery and install fee, don't you expect to receive said appliance in its full working condition? I simply asked if I took the time to make the trip up today, could a spare filter then be included -"Nope." We love the fridge, but The reality is we will be looking at red error messages and no water/ice feature for the duration of the weekend because The company we purchased through failed to assure it was installed or present prior to its delivery preparation.

    The staff was extremely rude and confrontational. The appliances are sky-high expensive. You can…read moreget the same stuff online or a big box store for a fraction of the cost. Neither me, my extended family or close friends will ever shop there again. I do not recommend this place whatsoever.

    John Supan & Associates - homeappliancerepair - Updated May 2026

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