Great service, great prices, friendly people. Solved my…read morewater softener issue quickly. Would hire again.

We contacted Dam Plumbing & Drain to replace a tankless water heater. Unfortunately, the new water…read moreheater was set at 98 degrees and it was not working properly / consistently. When the plumber, Richie, returned to review his work a week later, he argued with us and said the water was hot. I told him that's not what our complaint was - the temperature wasn't consistent. When we asked him to re-install the previous unit, he said he couldn't because he had thrown it away in the trash. The previous Reem water heater of ours was working just fine. We were just downgrading to a smaller unit. We sent a complaint to the office almost 2 weeks ago but no one has ever called, texted or emailed us back. Absolutely an unreputable company! I can't believe they have so many good reviews when we definitely received the worst service possible. Update: I don't think it's wise for any business to publicly give an "excuse" why they did something that a customer is unhappy about, and rightfully so. Their plumber was told from the start that our current/previous tankless water heater was working just fine. Why would anyone throw away a unit that's working fine? After speaking with Lucy today, I was also asked to revise my review here if they provide a new service that is satisfactory. My husband and I run a small business and we've never asked a customer to revise their online review. It is always the customer's choice to do that on their own. A company's response to a negative review always shows how they truly operate.

Flow Pros Plumbing was great! I had a leak that started…read moreSunday night. I messaged this company and had an appointment first thing the next day. My technician, Bradley, was on it! He communicated his time frame, was very thorough with his inspection and trouble shooting. He also referred a water remediation company who came out the same day. He was very reassuring, calm, knowledgeable and professional. He explained everything he was doing and the rational behind it (very comforting in a stressful situation). Thank you, Bradley. I definitely recommend this company for your plumbing needs.

I hired Flow Pro Plumbing to do a simple water heater installation with a permit. I paid Flow Pro…read more$1,482.74 after purchasing the water heater, drip pan, and hoses myself. The installation failed inspection twice because they insisted on installing other devices instead of the required expansion tank. Flow Pro later returned to correct the issue, and the installation passed final inspection on the third attempt. The job was ultimately completed, but I had to repeatedly follow up with Flow Pro to get the permit and inspection issues resolved. What should have taken 7 to 10 days took 9 weeks.

Fla Plumbing repaired our leaking hose bib. The job was done nicely and the problem was corrected…read more Would recommend. Kevin

We received a phone call from FL Plumbing after they saw this review. We returned their phone call…read more& again requested a physical contract or receipt with their business logo, license #, address, phone numbers, etc, with outline of product(s) with cost(s) for each, including labor costs, warranty, etc., that we would be paying for. Their response: per their rep, ALL done electronically (their iPad), nothing to print, or sign, or to document for a $1400-$2100 charge. Buyers Beware.

Chris and his son did an amazing job replacing my water heater! He was friendly, super…read morecommunicative and was able to get the job knocked out rapidly and at a great price. I would recommend and use in the future. Veteran friendly too!

Fast, honest, and reliable. He did a great job repairing my mom's broken pipes and made the whole…read moreprocess stress-free. Quality work, fair pricing, and a veteran you can trust. Highly recommend!

SERVICE REVIEW FOR BENJAMIN FRANKLIN PLUMBING The Courtyards…read moreII condominium complex experienced a domestic water outage December 1-2. Benjamin Franklin Plumbing responded to this issue. The technicians were Brandon and Tom. Water was flowing from underground and flowing down the street. Brandon and Tom excavated to find the broken piping and were able to isolate the supply lines so a repair could be completed. They initially responded the night before and returned to work until approximately 5:00 PM to complete the repairs. They worked continuously and were able to replace piping as required to resolve all issues and restore domestic water to the entire complex. This was definitely a 5-star effort. I will definitely recommend this Plumbing company for future services. Robert Grebasch, Condo owner in the Courtyard II complex in Palm Harbor, FL

Tech's only focus was to immediately show up and tell me outside water lines needed replacing for…read more$2800. Or he could dig and try to find source of outdoor leak for $1230. He was a plumber salesman. This morning we have a different plumber who is replumbing the entire outdoor copper pipe from the water line coming in and going into the house for $400. What a horrible business model Benjamin Franklin has.

One of the plumbers that works for you shut-off the water to our entire neighborhood without BOD…read moreauthority so we were unable to let our 141 residents know they were going to be inconvenienced by an inconsiderate neighbor who just doesn't care about our elder community. I would call this senior abuse. I would never use this company especially because how rude the guy was when asked let us contact neighbor's "too late it's already off". Totally unacceptable as the City of Dunedin Water Dept was never contacted!!!

Larry was referred to me by a plumber we used for another home in Orlando, and I'm so glad he was!…read moreWe had other plumbers out for the job before and the last one told us we'd have to rip up flooring to replace bad pipes. Larry was able to use his camera to show me my pipes had no issues aside from some bumps and pitting in the cast iron! He was able to replace the toilet flange and used a power snake to ensure the pipes were clear, and reset the toilet. It's clear Larry and team aren't out to make a fast buck, they want the job to be done right!

Great response time. Mike was knowledgeable, professional and very helpful. I will use them again…read moreif I need service in the future.

The service was outstanding and the technician was very professional. I highly recommend this…read morePremier Rooter Plumbing

We live in an older house in West Tampa. After pretty much a total remodel of both bathrooms and…read morethe kitchen, we experienced a homeowners nightmare...a plumber was doing periodic maintenance on our cast iron infrastructure when a pipe broke. After analyzing solutions with them, which included knocking out walls in both bathrooms, the owner handed us off to APEX. Joe and Mike came over to the house and examined what we had & took pictures. After running cameras through everything, they developed a hybrid solution that involved undermining accessible pipes and replacing with minimal intrusion as well as refurbishing and epoxy coating the remaining small segments of cast iron that would remain. Joe sat down at our dining room table and mapped it all out; showing us video of each problem point as well as what was salvageable & gave us a price. We signed off on it. With much apprehension on our part knowing our home was about to be dissected, Elliot and John arrived to start work. They were prompt, respectful, & empathetic to our dilemna. They were also insistent about putting protective paper down everywhere they worked to protect the flooring. At the end of the day, they swept, vacuumed, and mopped any debris that was remaining. This was the standard throughout the entire engagement. Their workmanship and attention to detail was spot on. All of Joe's guys were phenomenal. John, Elliot, Matt; I cannot remember all their names, were consummate professionals of the highest degree. I would not hesitate to recommend APEX Plumbing.

APEX Plumbing was awful! Communication was terrible. It took a month for a 2 day job. (Still never…read morecompleted) 1) They cut my electric lines under my patio by mistake. Things happen. I get that. NEVER TOLD ME. 2) Broke my gas pipe underground when digging. Mistakes happen. I get that. NEVER TOLD ME. I had to call them to find out why my gas was turned off 2 days later. 3) They propped my gate open to work. Left it that way when they left. My dog ran away. There are 2 signs saying to close the gate. 4) Scheduling nightmare. 5) They moved my hot tub to get to the area of work. They placed the cord on top of the cover. It rained. Broke. Mistakes happen. I replaced it. Then, when they finally came to fix another mistake they made... they left the cord on the cover exposed in a rain storm, AGAIN. I replaced it AGAIN. 6)They filled the hole on my patio with cement. It looked like a child did it. It was a quarter inch to half an inch higher than the rest of the patio. I called and complained. Sent them photos. They assured me they would fix it. It took them almost 2 weeks and 10 phone calls. 7) There's was a fan outside. They used it when filling cement in the hole they dug. Thats fine. Cement was left all over the new fan. 8) With the city program, they were to restore my property of how it was. They removed pavers and just left in a pile. STILL NOT RE-INSTALLED. 9) My home is old and didn't have a clean out. They tell me they need to install one. Great. They tell me, "It will look bad if we put it on the patio. After inspection, we will move it off the patio. Are you okay with that? We take pride in our work." I said "Whatever you think is best. Thanks." Where's is the clean out? In the middle of the patio. They never should have offered to put the clean out else where, if they weren't going to follow through. AND to offer doing something after a city inspection was sketchy. They are 100% not abiding by the city in most likely the majority of jobs performed.

I put in a request on Yelp to have plumbers contact me about a clog. Kenny responded quickly &…read moreseemed very professional. Kenny said he felt running the snake from the roof was our best option. He also stated he does not feel it's right to charge for a camera to be run after the drain is unclogged. He offered to come out within the hour for $550. He was going to have to come back the next morning anyways since his other guy had the camera. We said we would just wait until morning. It was so late (10pm) The next morning Kyle arrived promptly at 9am. They were honestly the most prompt plumbers I've ever met. I showed Kyle where to access the crawl space to get under the house. He chose to just run the snake from the front yard. Kyle never did go onto the roof or under the house. He did eventually break the clog loose & proceeded to clean up. I asked for the camera footage. He did not run the camera. I asked him to do so. He then ran it but, I do not feel it was ran properly as his diagnosis was not accurate. It also took him less than 5 mins to run the camera ... I didn't think much of it since Kyle said I did not need the footage. This was Thursday morning. On Saturday my husband took off to replace the section of pipe that Kyle said was wrong. We ended up putting a level on the pipes, under the house. The angles were accurate. I called Kenny to ask for the camera footage that we should of received when Kyle ran it. Kenny was a bit upset that we were not given that footage when we paid for the job. It's also my experience that snaking the drains from the roof is twice the price, I was however ok as long as it was completed. Here we were on a Saturday trying to fix this issue but we could not get the footage we were promised. Kenny said he did not have the camera, it was in Kyle's truck & he was off for the weekend. This is the reason I did not give 5 stars. We had to delay repairing the pipe due to Kyle not completing the job as promised. We had to wait for Kenny to retrieve the camera on Monday. Then he showed up on Monday. The diagnosis Kyle had given was not accurate. Unfortunately we wasted a weekend & canceled a job that we had scheduled had Kyle done the job properly the first time, we wouldn't be in that predicament. It's my opinion he either didn't know what he was looking at or he did not run the camera & just pretended he did. Kyle said the cast iron was in good condition. Kenny said it needed to be replaced. Kyle said it was the angle of the pipe. It was the size of the pipes not matching up. Kenny however crawled under the house, ran the camera & discovered the issue. It was nothing at all what Kyle said but, at least he stood by his service & came back at my request. This is why they received 4 stars. Tbh... Kenny deserves 5 stars & Kyle deserves 3... I have already recommended them to a few people. My only other observation is... you might need a second camera to keep on the bosses truck. Twice we needed it & it was on the other truck. If you're running a camera for nearly every job, it might be a good investment to have a back up. In closing I do recommend Elite Plumbing. Kenny is the owner & he stands behind his work. If something is not right, Kenny does what he can to make it right. If you're in need of plumbing repairs, I highly recommend Elite Plumbing.

2 months ago I…read morereceived a call that there was a leak at my condo. Originally thought it was Hot Water Heater, but turned out to be a pipe behind the wall. Called Elite Plumbing and they sent a Tech to investigate. ANGELO diagnosed the problem, removed a section of sheetrock and repaired a 1 foot section of leaking copper pipe. I soon received a bill for $650, which I thought was excessive. As part of the remediation process, ANGELO decided to remove the Hot Water Heater from the property!?!? When contacted to ask where the HWH was, ANGELO responded that I told him to remove it! I would never have instructed him to do that. Very disappointed, and would not recommend this company. And Ken, as owner, you know EXACTLY what happened, your employee remove the water heater from my unit and probably installed as new somewhere else! Whether ANGELO or ANTHONY, steer clear of this place!!!