Started with a phone call to John Smith Plumbing. Spoke with Mitch who was super helpful in trying to diagnose a couple of different issues we were having with our reverse osmosis system and water softener. He probably spent almost ten minutes explaining systems, possible issues and what they would do to address. Dylan showed up on time, and was professional and friendly. He did the same as Mitch in taking time to explain what he was going to do, possible issues, and a cost estimate based on high level assessment. They completed work quickly, professionally and with a good price. As a previous reference (a visit last year), I had a valve replacement that another company had quoted us $1500 to replace, and John Sith Plumbing was able to do it for almost 1/3 that price. Give these guys a call should you need any plumbing help!! read more

I've been using John Smith Plumbing since I can remember. My dad and he were friends and I went to school with the son, Jr. I was disappointed that they were 4 hours late and there was no communication from them to let me know. My service appt was originally from 12-2, my actual service time was at 6pm. As for the service, no problem. Quick and efficiently done. read more

I have been very happy with the work they have done. I have used them several times. Very professional company. I highly recommend this company. Charlotte Champion read more

John Smith Plumbing repaired a leak at my water heater. Plumber left washing machine drain hose out of Washer drain. During routine laundry when washer cycled. Water flooded laundry room and adjacent family room wood floor. Also dryer vent duct was split Stopped laundry and called to advise John Smith Plumbing problem. No one came to help up 3/4" water on laundry room floor. Was told I'd be called the next day. Didn't receive call or any form of help. Called Friday afternoon and was told maybe could get someone out next week Worst customer service I've experienced. Be advised read more

John Smith Plumbing - Water Heater Installation/Repair Near Me - Tarpon Springs, Florida

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Used them for a repipe. They were able to come out the next week. Should've taken their open schedule as a clue. Here I am two years later with a leak somewhere in their outdoor run. Called them to see if they'd fix it. Customarily the trades warranty their work for a year after install, so no surprise when they didn't. Hired a leak finder and a plumber to come fix their work. JohnSmith used a sharkbite. Had to replace their connection on a weekend. Do yourself a favor and find professionals. read more

John Smith Plumbing - Connection - Water Heater Installation/Repair Near Me - Tarpon Springs, Florida

Shower and vanity replacement. No permit was pulled, no float test, no inspector to check anything. Shower not even on all sides, wrong screws were used in some places, boards were not put in between the wall and shower leaving open space. Huge gap between the pieces of shower. Quality poor and now I can't get it finished due to the problems after install and permit being rejected. read more

Left the shower head off when I called them back to come and replace it after the tile was replace they nicked it with their saw they cute the pipe with to put the shower head on. Today just a couple of weeks later the tub spout and shower cover both fell off. Scratched my new toilet putting the tub in. Way to expensive for the quality of work they due. Live and learn. Should of read their reviews first. Very sorry for using them. read more

needed a new hot water heater. called the company. i have used them twice before. Tech was very proficient and did a wonderful job.the main issue i have is the cost of the service. a less than 500 dollar heater cost 1475 dollars to install. it took about 2hrs. i believe that almost 500 dollars an hour labor is a little excessive read more

John Smith Plumbing was highly recommended by our Condo Association Maintenance man in Tarpon Springs. I had a sudden hot water heater leak, and the plumber came out and replaced my hot water heater the following day. He left everything tidy and was in touch through texting because I was at work. I am sorry now that I can't remember the young man's name, but he was very polite, informative every step of the way, and did a great job. I will always recommend John Smith Plumbing because of their courteous employees, and very fair prices. Cynthia Maus read more

John Smith Plumbing was great. I got a text when Scott was on his way and he arrived in the 2 hour window I was expecting him. Scott and his technician examined, diagnosed and fixed the two toilets I was having problems with in 25 minutes. Scott took the time to explain what was wrong, how he fixed them and, for one, what my options were moving forward. Scott was so patient and knowledgeable. He also did not pressure me to make a big ticket decision on the spot. I would highly recommend Scott and John Smith Plumbers company. I am grateful that I called him. read more

Had a leaking pipe on my side of water meter. Guests coming to visit and no water.....whoever does their scheduling is top notch...she squeezed me in ....the guys that came out were neat and on time ...very professional...and fixed my pipe...highly recommend... read more

They were Great! They showed up on time, gave me the quote without any pressure and after I agreed they did the job PERFECTLY. Definetely give them a call before you start a project!!!! read more

I never typically leave reviews but my experience was so horrible I just had to. My kitchen sink was stopped up and and when I ran the dishwasher it would bubble up in the sink. My landlords normal plumber was tied up so he asked us to contact another plumber to come out. My husband called John Smith plumbing and they sent out whom I believe was named Ron. The first thing that upset me was that when I got home this man was in my house with my 80 year old mother with no mask on. He had both the kitchen and bathroom in complete disarray. He had totally taken apart the p-trap in both my kitchen and my bathroom, everything was everywhere! He had broken the p-trap in my bathroom. The whole kitchen was apart. He told me he wouldn't charge me if I went to home depot and got the parts and put everything back together. He acted like he was doing me a favor. I explained that my husband was out of town and I couldn't do all of that so to just go ahead and charge us as my landlord was paying the bill anyway. At that point he got Furious and stormed out of my house mumbling that it was going to cost me $375. He did return from home depot and put the p-traps back together. Of course there was still a stoppage as I had already explained to him that when it happened before the plumber had snaked the pipes from the roof. At that point He asked me if I had a snake as he didn't have one with him. He then produced one from somewhere. He asked if I had a ladder. SO basically he came to a plumbing call with no materials for the p-traps, no ladder and no snake. He was very rude to me and even made the comment "well you can check the bathroom or not check it. Its your sink." When it came time for payment I explained to him that the payment was coming from my landlord who lives down the street and while my husband was trying to get him on the phone he stated that he wouldn't leave without payment because "that's the way it works". I paid him and he said he would be back to "dig my yard up to fix the pipes". There's no way I would let this man back in my house to do ANYTHING. When I went back into the house he had left a garbage can full of nasty water that he had gotten out of the sink. He did not clean up anything that he had pulled out from under either sink. He didn't put the ladder back where he got it. This was a horrendous experience and I will never ever use John Smith Plumbing again. I see from their reviews that I am not the only one with issues. This man was a nasty rude individual that I don't even think knows how to tie his shoes let alone fix any plumbing issues. read more

This company gave my church an estimate of air conditioning, took a $1900 deposit and backed out of the deal saying they don't do air conditioning, although their business and trucks still claim they do. They won't refund the deposit. What reputable business steals $1900 from a church? Shame on this business. read more

I called Johnsmith Plumbing to handle an emergency. They said they were booked but since it was an emergency they would work me in. They came out that afternoon and took care of the issue. Thank you for the Great Job and Service! read more

Called this company because my neighbor has used them. My previous plumber was extremely good and very fair with the pricing. Unfortunately, he passed away a few months ago so I needed to find someone else. I had a simple clogged sink but thought it would require more expertise than I have. The work was done, problem solved, but the process was so simple I could have done it myself as it turns out. Took about 15 minutes, and cost me over $200. I know plumbers are not cheap, but I find this amount to be just a bit over the top. No complaints about the work, just the inflated price. I'll look elsewhere the next time I need plumbing work done. read more

On 7/5/18 we called for A/C service the unit had shut down. I cleaned the drain line by blowing compressed air up to the pan and got the drain opened which started the unit running. When John and helper(nice guy) showed up I explained what I had done. They took a shop vac and sucked out the drain line. The helper said they should go up and check out the pan and drain. John stuck his head in the attic and said everything was OK. The helper said he would go up there and was told by John he couldn't. I then was presented a bill for $125, $65 service call and $60 to run a shop vac for 15 to 20 minutes. What a rip-off! Now on 9/15/18 we have the same problem called John Smith and was told I would have to wait until Monday and would be charged again. Fool me once shame on you fool me twice shame on me. read more

The old John Smith was a fair & honest guy and I used him for years but unfortunately he just sold out to ruthless scam artists. They tried to charge me the equivalent of 350 an hour for a simple job. Do not under any circumstances use this company. They will rip you off. read more

JohnSmith represented itself as qualified and licensed HVAC contractor in June of 2018. While in the process of developing an estimate for installation of a new Trane system JohnSmith in August of 2018 asked for $1,900 to pay an outside engineering firm for specifications on a condenser mounting structure. The amount was paid, but the engineering was put on hold as we discussed alternatives to the equipment proposal which might affect the specifications. JohnSmith advised in January of 2019 they were no longer in the HVAC business and therefore could not install a system. I asked for a refund of the $1,900 for the engineering specifications that were never developed. JohnSmith has refused to make the refund. What kind of company treats a church like this? read more

In all of my years of dealing with businesses, I've never been treated as rudely as by their service manager Jeff. I used John Smith for a plumbing job as part of a restoration project. They installed a new tub, but did not level it. I called to explain we had this done early, but because of the restoration project timeline caught it more than 30 days after installed. Jeff's response was, "CONTACT YOUR WARRANTY COMPANY WE NO LONGER DO business WITH THEM THIS CONVERSATION IS DONE I have OTHER THINGS TO DO" in an angry voice and hung up on me. read more

This company is horrible. DO NOT USE!!! They came out 4 times to my home to repair a leaky shower, exterior leaks and install of washer water valve. The shower was not fixed the 1st time had to come out 2 days later and charged me again, which caused water damage and mold. The work should have been completed the 1st time. They burned and damaged my shower enclosure, which has now cost me Thousands to remove and replace. They melted the surround that covers the washer & dryers water spouts, left a mess, giants holes ion my wall and hooked up the water lines incorrectly. They charged me over $300 for a part that I found on Amazon for $20. Total rip off, very unprofessional and told me they can charge what ever they want because I need them more than they need me. I plan to file a complaint with BBB and the Pinellas County Consumer Protection Agency. Mike, the Owner never called me back about my numerous complaints and they confirmed a refund verbally for the over bill, but I never received it. They never refunded anything and will not refund me at this time. read more