I have had 2 completely separate negative experiences hiring Peninsular Plumbing and would like to share my experiences with you to help you understand why I do not recommend hiring Peninsular Plumbing. My observation is that they have very low standards for the plumbers they on board and send to your home. Peninsular Plumbers: broke my bathroom tile and roughly patched it up, installed a brand new utility sink that was leaking water immediately after they left (plumber promised to return and fix it but instead went AWOL), and they sold me a $600 faucet that retails online at Wayfair for $200 (looked it up by model number for an exact match). Most recently, due to the insistence of my mother and against my better judgement, I hired Peninsular to install my brand new dishwasher because I needed a plumber to replace the waterline because of the way my kitchen is set up. The plumber: 1) did not replace the waterline and instead just connected the brand new dishwasher to the old waterline, 2) used the old washer's power cord (instead of using the brand new power cord I provided), and when the dishwasher wasn't working correctly giving us an error code pointing to installation error he insisted he had installed it correctly, spent a ton of time on the phone with the manufacturer trying to trouble shoot the issue and concluded that the dishwasher must be defective. My heart sank when he handed me a bill for almost $400 for installing a dishwasher that wasn't even working. After he left, I noticed the dishwasher door was severely hitting only one side of the dishwasher, revealing that the dishwasher was definitely not level - another trigger for the installation error code we kept getting. After getting the dishwasher installed properly by a different vendor (me literally double paying for installation), I contacted Peninsular with significant evidence (pictures and a written affidavit from the installer who installed it correctly) demonstrating Peninsular Plumber's improper and incomplete installation to kindly request a refund for their improper installation. Unfortunately, Peninsular did not respond positively in an effort to make it good to me, instead, they were more interested in protecting their interests, literally stating: "By law we have to have the opportunity to make the work right when something is done improperly or not to your liking. It's called the "Right to Repair Act". Once you file a complaint with the contractor (Peninsular Plumbing) we have 45 days to respond by offer to remedy, compromise or settle, and/ or dispute the claim. When your mom called on 5/20/17 you already had a new installer there who told you that we did that work improperly and was proceeding to correct it. At the point of call we have the opportunity to remedy the situation. Now that you had the work done already by someone else we are not able to remedy our work." This is ridiculous. Peninsular is now requesting that I take EVEN MORE time off of work, on top of all the time and money I've already spent thanks to their improper installation, to entertain them coming to visit me at my home to look at the properly installed dishwasher before they can even entertain refunding me for their improper installation (despite all the pictures and written affidavit evidence that I've shown them - with the biggest piece of evidence being that the dishwasher started working once it was installed correctly by a different vendor). If you are considering hiring Peninsular Plumbing, I urge you to please reconsider. If one of their plumbers performs work that literally does not work, you cannot (against your better judgement) try to fix the problem immediately by someone else, otherwise, they are "not able to remedy" their work and will make you jump through hoops and take even more time off of work to entertain them looking at the final working product someone else did correctly the first time, so they can maybe, just maybe, have a conversation with you about making it good to you. I wish Peninsular would take greater care in recruiting qualified plumbers and at least have a good training program in place so the plumbers can do the work correctly the first time. Based on my 2 completely separate bad experiences, Peninsular does not take great care in the quality and experience of the plumbers they bring on staff and ultimately send to your home. Unfortunately, both the plumbers that Peninsular sent to my home were very money driven (both totally overcharged me for incomplete and improper work). What's even sadder than poor recruitment practices is that Peninsular as a company, won't stand behind their work and make it good to you, the consumer, even if we, the consumers, present them with overwhelming evidence that work was done improperly. It is never my intention to hurt a business by writing a negative review, but I need to advise the general public against hiring Peninsular based on my two separate experiences with them. read more