After my dentist of over 20 years retired, I visited another dentist near Twinbrook Metro Station,…read morewho recommended replacing a filling at a cost of about $2,000. I wasn't convinced it was necessary, especially since my previous dentist had never mentioned it. I found North Rockville Dental and am very happy I did! They told me my filling is old but doesn't need to be replaced yet. The dental hygienist was also very gentle, careful, and thorough. I'm very happy with my experience!

I am a senior and have never liked my smile. Dr. Awan gave me a beautiful smile and explained…read moreeverything every step of the way. I am so pleased with the results! Highly recommend...

Another office which does not respect patient privacy. I asked that my call not be recorded only to…read moreget the canned response, "We do it with all our patients." If enough of us demand that our privacy be respected, maybe things would change.

I'm a new patient with Dr. Chittamuri. I am very impressed. She is very thorough and friendly…read more There is state of the art technology in this office that surprised me. The office assistant Sarah is wonderful. I have a lot of dental work coming up and while I don't enjoy this, I feel like I'm in very good hands there.

I absolutely love Dr. Erkmen. She is so patient. She has great bedside manner. She really shows…read moreconcern and care for her patients. I have been going to her for years and she always makes me feel comfortable. She really appears that she enjoys her job. Her care staff is also great. The dental hygienists are always friendly and ensuring that you're comfortable as well. While there has been a change at the front desk due to retirement the current staff are friendly and greet you upon entering and departing. My only gripe is how booked the schedule is and sometimes for a dental cleaning you have to schedule months past your 6 month check. But I would still highly recommend if you're looking for great dental care.

The Shady Grove Dental Center Is well run and has a helpful staff. I would recommend them to anyone…read morelooking for a new dentist. DON BORDINE Rockville, MD

My family wanted to leave an excellent review for Dr. Sherman and his office. All our family have…read morebeen patients of Dr. Sherman for years and have always received great care for routine dental appointments. Last weekend, our son had a bad accident that involved his teeth. Dr. Sherman went way above and beyond helping our son with this emergency. We are so grateful and will think of him every time our son smiles.

A well run and friendly office in a great location. Very clean and I felt safe even with the Covid…read morepandemic still raging around us. The dental hygienist had her work cut out for her today after I had not gone to the dentist in 18 months due to Covid. Not only did she make my teeth look beautiful but she also answered all of my questions about how to take better care of my teeth and she had some ideas on things I could do for myself. And Dr. Sherman is very friendly and personable. I enjoy going to his office.

I started going to North Potomac Smiles soon after moving to the DC area, and went there for most…read moreof the time I lived in the area(many years). Dr. Tran is amazing. In the beginning of 2025, because of job cuts in the DC area I had to move out of the DC area, and the dentist in my new area wasn't as good. I really miss Dr. Tran and the team. Everyone was friendly and did a good job, and I trust them. If I ever get the chance to move back to the DC area, North Potomac Smiles would definitely be my choice. Thank you all so much.

I went there for 3 years. They did deep cleaning to me, during which my gum was heavily damaged and…read moregot pain for 2 months on each side, and it was hard for me to eat during that period. Until later I went to a different place and did the exact same deep cleaning procedure, which only takes me 2 hours to recover. The difference was too big! Plus, they did a filling to my right back teeth, which has been identified as the worst job ever. I had to redo the filling at a different place. Moreover, each time I went there they would try to sell me something! Their focus is on revenue generation, not customer satisfaction!

Dr. Choi has been my dentist for over 20 years. Every time I go, it's always pleasant and easy. Dr…read more Choi takes the time to be thorough and gentle during the care/procedure. Not only is this practice highly recommended because of the quality of care, but you'll feel like family. They take the time to get to know you, and not make you feel like a dollar sign or a number walking through the door unlike larger practices. Please look no further than Dr. Choi.

This is very hard for me to write: I have seen Dr Choi for years, even came back after an insurance…read morechange caused me to have to leave. I had always had a great experience until this time. I went in for a filling. Dr Choi said it was a bit deeper than originally though, but shouldn't be a problem. Upon getting my numbing sho, my entire cheek swelled up, Dr Choi then asked if I had any allergies or was taking blood thinner. We did the filling, then he said see ya later but you're going to be mad when you see your face. A few days later, I had a huge bruise on my face and still have discomfort almost a month later. Unfortunately I only received one phone call from the office. I did call him a second time and he said that it was a possibility but it should be okay. I feel like there wasn't the level of concern that I was used to.

I received dental care from this dentist for over a decade. The care was fine, but I had a few…read morechallenges with billing. In 2022, I went for my cleaning as I always did. I asked if my insurance would cover my X-rays, and was assured it would. A few weeks later, I received a bill for more than 5 times my regular copay amount. For an unknown reason, my primary insurance provider wasn't listed on the bill. When I called to inquire, the administrator told me that the dentist dropped my insurance provider a few weeks earlier. (This was curious, since my insurance provider was still listed on the dentist's website as a provider they work with). However, the date of my cleaning preceded that date. We agreed that my insurance carrier was removed by mistake, and they would resubmit the claim. I received another bill with late charges. Calling again, I learned that they had actually dropped my particular plan a few weeks before the date of my cleaning. But they hadn't told me, and the hygienist had assured me that my insurance would cover the X-rays. I find this behavior to be deceptive, fraudulent, and wrong. I cannot recommend such a business. If you choose to use this dentist, I recommend getting a legally-binding, contractual agreement of what you will pay prior to receiving any service.

If I could not give a star at all or even better negative stars I would. I was not able to keep my…read moreappointment with my dentist for my dental cleaning. So I tried to find a dentist who is close to my job. I found the Rubinstein Dentistry. They hygeneist was very thorough. But the kicker is the dentist. He "found" all kinds of issues with my teeth..on what needed to be done and fixed. He wanted me to schedule an appointment to work on my right side for 2.5 hours and then another appointment to work 2.5 hours on my left side. I have never had issues with my teeth. I take great care of them and always have. I told him, no thank you and swore I would never return to this practice ever again. After 6 months I went to my dentist and informed him about what Rubinstein had said, and he said that he doesn't see any issues at all. The Rubinstein visit was 2 years ago and I still don't have any issues with my teeth. The Rubinstein office just mailed me a bill to pay for my visit in Feb 2015!!!!!!! And we are in Feb 2017. I called them right away making sure they had my dental insurance. They confirmed they did. They simply never submitted the claim to the insurance and tried to bill me!!! The office manager called me back stating that they took care of my balance...but I didn't get an apology. Stay away from this office. They are only trying to make money.

6/3/22 This is not…read moreyour ordinary dental office. It certainly does not look like any dental office I've ever been to. It makes you scratch your head and ask yourself if you are in the wrong office. Lol. It's upscale, modern, and trendy. Dr. D. decorated the office herself. My previous dentist's office who I had gone to for over a decade had outdated decor and equipment. It was a breath or fresh air coming in for an appt today. It made me feel like I was at a boutique or a spa. This was my first visit and Lucy, the receptionist, and Dr. D. warmly greeted me upon arrival. When I went back to one of the rooms, Dr. D. reviewed my forms and asked questions, in particular to my night guard use. After examining my teeth, she explained why I may need referrals to a periodontist (gum recession) and orthodontist (for retainer) in the future. She then proceeded to do my bi-annual cleaning. She was thorough in her cleaning using polishing paste and fluoride. I appreciate that she told me the fluoride was $35 and asked if I wanted it as it's typically not covered by insurance once your over the age of 13. Her equipment is advanced and updated. My long-term and now retired dentist did not have a suction while he cleaned my teeth. I used to have to spit into a sink beside the chair. I'd never used it and she had to explain how to use the suction. Lol. Nor did my previous dentist have a computer and monitor over the patient's reclining examining chair to show patients images. She also has a variety of tasty flavored polishing paste and fluoride. I went with mint and pina colada. She really thought of everything. It was bright in the room as there was a problem with the shades so she offered to let me borrow a pair of sunglasses. She also asked if I wanted Vaseline for my lips which she used a Q-tip to apply on me. I guess lips can get dry while it's being worked on. Additionally, she said that some clients hate going to the dentist so she has a weighted stuff animal for patients to use, which she disinfects as needed if it's been used. Lastly, I like that text can be sent via the office phone number. I was told that is the best way to reach the office. From start to finish, I was thoroughly impressed with Dr. D's attention to detail, thoroughness, and welcoming personality. I highly recommend her!!

This is a dental office like no other. The office makes you feel like you're in a spa. The staff is…read moreincredible and Dr. D is very experienced and knowledgeable in her craft. She makes you excited to go to the dentist, ha! Dr. D and her staff do everything they can to make you comfortable and anxiety free, to include giving me a weighed blanket. They really take the time to explain everything and no one rushes through anything. They also ensure any procedures are going to be covered by your insurance and were upfront with copay quotes so I could make a decision and follow up with scheduling an appointment. I am truly impressed and this will be my dentist office for as long as possible!

I write this review while still under the care of Besta Dental and Dr. Tan, Dr. Fang and the entire…read moreBesta Dental staff. I'm a young senior citizen, ;) , and had a front tooth break at the root. I needed a dentist immediately. My wife knew Dr. Tan from her dental experiences and recommended I go to them versus my current dentist. I am very glad I did. Dr. Tan's team is great from all perspectives. The administrative staff is friendly, the dental doctors precise and caring. They are sensitive to pain and conscious of the patient's discomfort. I'm 5 months in to a 9 month process of procedure and healing. I've been through two surgeries to repair the damage done. I'm very confident Dr. Tan has me on the right path to full recovery. While the dentist office isn't the most fun to be at, I'm very comfortable and confident with Besta Dental and trust their medical/dental knowledge and skills. You can trust them too.

Very disappointed with the front desk service. I've tried several times to make an appointment, but…read morewas always told there were no openings. The front desk staff also would not allow me to speak with the dentist, regardless of the situation. I felt that no effort was made to help or offer any alternatives. Very frustrating experience.

I suggest looking elsewhere. My family of 5 were all long time patients of Dr. Huang who started…read morethis practice and sold it a few years back. I tried very hard to make things work with the new owner/Dr. Marina. From an operations and insurance point of view, things went off the rails pretty quickly. I thought ok, transitions are tuff, let's give it time to settle. But after no improvement and repeated below quality dental work from the new dentist and staff, eventually it became clear to me that I had to make a change for my family. We had been happy for over a decade with Dr. Huang. It's a shame to see what was a successful business lose its mojo.

Dirty office, the doctor is unfortunately violating many hygiene protocols and other things as…read morewell. Overheard the staff mentioning they do not have "sleeves" for something and they have to rewash it and use it on other patients even though it is NO REUSABLE was insanity. Staff is always changing and you can tell that she does not know how to keep employees while only hires incompetent staff. Nothing is professional and lab fees do not make sense. I hope they close and stop collecting bad karma by doing having one of the few worse practices in the area.