These reviews must be a joke. Today I went in with my son, and from the energy of the front desk…read morestaff, I knew the experience was not going to be pleasant. The receptionist did not even greet me. She told me to "hold on one second" and then told the doctor that I had my baby with me, which I understood could be an issue. I said that was okay and that I would come back when I had childcare. However, she insisted that I could still do a consultation. It felt like the only reason for this was so they could still collect a payment from me. I explained that the doctor already had my X-rays and records, and that I could simply reschedule, but the receptionist kept insisting. I spoke with the Doctor, and he barely gave me any information before telling me to wait in another room for an examination. At that point, I started to feel uncomfortable, so I walked out and told them to call me to reschedule. Then the patient coordinator told me I owed $56.78. I said that was fine, but I needed to go to the bank to get the money. Her attitude immediately became rude and nasty toward me. I went to the bank, got the money, and came back to pay without any issue. One major red flag was that no one could clearly explain the total cost of procedures. At every other dentist office I have been to, I have always been given straightforward pricing information. Here, they could never give me a clear answer about costs or fees. Overall, this place felt more focused on getting money than providing quality patient care.

Incompetent office staff who don't give you accurate costs of procedures and grossly underestimate…read morethe cost until after the procedure is completed. Do not recommend to anyone, told us we owed 30% more after the procedure of the total bill due to their own incompetence.

Dr. Romanow is the best! He is very calming and explains everything that is going on and what to…read moreexpect. I had two visits here to get dental implants in the back of my mouth. I was a bit nervous about having my gums be drilled into. Dr. Romanow talked me through each step. The ladies that work here are friendly. Both visits were painless (the Novocaine shot was the only discomfort). As with all dental surgery, it's not cheap, but my insurance is paying a large share. Now all that is left are the crowns! I can wait until January for that procedure.

DR.ROMANOW and Carrie were so professional and helpful while getting my wisdom tooth extracted!…read moreThey were quick and very informative and talked me though the whole procedure! I will definitely will be referring my friends and family! Such a wonderful experience! Dr. ROMANOW also have me a call later on at night to check on how i was doing which was very pleasant to hear from Him!!

we have been patients in this office for more than 18 years. The friendly atmosphere, quality of…read moretreatment, flexible appointments, and fair pricing keep us eturning with our dental needs. This office is an outstanding one-stop dentist's (general/restorative, implants and periodontics) office! Truly a no-frills practice, I enjoy coming to albeit we drive from Fairfax, Northern Virginia.

Even though I've no complaints against Dr. PJ, I am writing this unsatisfactory review for the…read morepractice due to office managers and staff. After being with the practice for almost 12 years and referring so many new patients to this practice the office staff and management has always treated with lots of racial discrimination, unfairly, and with un-acceptable disrespect. They have always been putting their undocumented rules and policies before a patients health. Today I went in for my daughter's annual checkup in my unstable health conditions. Instead of expressing sympathy and consideration they backlashed me with their policy. They talked to me so rudely in front of my 9 year old. Office manager took employee's side and didn't believe a single word I said. I even told her to talk to my daughter who was my only eyewitness of the incident. This situation could have been avoided if they would have just shown some sympathy towards my health and circumstances. But instead they decided to show misuse and misconduct of their authority and power. I don't recommend this practice now or in future.

The type of care my child received from the Surgeon and dental hygienist were excellent. They…read moreanswered every question and explained the wisdom teeth removal procedure in detail. On the day of surgery they were polite and took care of my child from start to finish. However, I will say the front office receptionists could use better customer service. They are rude and snappy when signing in. If you can make it past the front office personnel your experience will be great with the rest of the team!

We had to schedule a consult for our daughter's upcoming surgery and they made it incredibly…read moredifficult to schedule the first appointment. The first time, they told us they did not take our insurance, even after our orthodontist confirmed they did. The second time, they rescheduled the appointment during the day to be 15 minutes earlier. It was already going to be close since it was immediately after school. When I showed up to meet my wife, they told me she had just called to reschedule the appointment. When I talked to her, she said that was not the case. She made a courtesy call to let them know she was going to be 5 minutes late. They then informed her she'll have to reschedule and that they don't do this type of consult at this time, that it had to be earlier in the day. So we would have to take off 2 days in a row just to be seen for the very first time. Incredibly frustrating customer service just for an initial visit. Would not recommend.

Dr. Dzyak is, in my humble opinion, an outstanding oral surgeon. He is very talented, has an…read moreoutstanding staff. Additionally, he demonstrates authentic concern for his patients, very thorough in communicating post operative instructions, and his facility is immaculate. L Hollins Patient

Dr. Dzyak and his office staff are THE VERY BEST you are going to get in the DMV area. He is an…read moreexcellent Oral surgeon. I have had multiple extractions + implants done at various times since 2020 and has been a fabulous experience each time. Wait time is minimal, everyone works like a well-rehearsed orchestra team, makes the surgery look like a piece of cake. Office is always clean. Everyone is polite, helpful and professional and they always check the next day after surgery to find out how you are doing. Highly recommend!! Rohit S

I don't think anyone really enjoys having teeth work done but this experience was relatively…read moresimple. And this was in great part because of the team at Germantown Oral. I left a voicemail and was contacted next day to set my consult appointment. Had a my surgery a few weeks later which consisted of the removal of all 4 of my wisdom teeth (which to this day was and shall dutifully remain the single most miserable experience of my life. No matter where you go it's going to suck...a lot) However I was apart of the lucky few that didn't clean throughly enough and got some food debris caught in my gum which promptly sealed up got infected and caused my face to swell up to the size of 2014 version Kanye West's unchecked ego. It started Friday evening. I became concerned by Tuesday morning (which is when I called to seek help). I was seen by Wednesday so we could get my gums sorted (I'll spare you the gross details but basically it was like popping a giant zit that had grown along my entire lower right gum line). And had a post op check up Friday. Today is Friday and after getting the stitches removed I'm pain free and feeling relatively normal. I am extremely thankful for the Germantown team for being so accommodating. I won't hesitate to go back (but hopefully I won't need to). A well deserved 5 stars.

Dr. Williams and his entire staff are the most loving, respectful and competent healthcare…read moreprofessionals I have ever met. My mother is being treated by Dr. Williams because she broke her jaw. The staff there are the very best. I am particularly grateful to have found him, because I had real difficulty locating any doctor who still participates in Medicare. They are my heroes!

Cut throat and gouging practice!!! Our daughter was…read morereferred to this practice by our dentist to have all 4 of her wisdom teeth removed since impacted. We checked and our dental plan confirmed to be in-network and gave me a list of what the detailed price outlined should be for the procedure. The oral surgery was scheduled and we received an estimate in the mail which was completely different than what our insurance quoted max charges would be from the contract prices. In resume the estimate was over $1000 from the contracted prices with our insurance company. Our own insurance told us to discuss the huge differences in price as quoted; so on the day of the surgery I asked for an explanation and was told by the manager of the practice that since Marianna had maxed out out coverages for the year except for $81.00 then at that point they can charge whatever they want and not binded by the insurance contracted price, so basically they can treat us as if having no insurance.

As someone with horrible dentist anxiety, I 200% recommend Dr. Chen. I put off getting my wisdom…read moreteeth removed all throughout my pregnancy as I was terrified. I went in this morning and Dr. Chen removed my infected tooth with local anesthesia. It was out in a jiffy! I had nothing to worry about. It was a great experience and she was professional, kind and courteous the entire time. It is a blessing to find a physician that can make what seems so terrifying, not so scary at all. Thank you!

How do you use the word "Amazing " after an extraction? Dr. Wu is amazing, thanks to all the staff…read morewho was very professional, courteous and prompt. Amazing!!!!

Rude office staff. My mother in law who is a war refugee from Ukraine needed an infected tooth…read moreextracted. She has insurance and we received a referral and x-rays from our dentist. I called the office and was told I would have to fill out the same forms that we have filled out before they would even schedule an emergency appointment. This is a set of 4 documents that we had previously filled out with no changes. I asked the staff to have Dr Woodward call me. He did not. I sent a written complaint to Dr Woodward. He responded 2 weeks later defending his duplicate documents before appointment policy, accused me of being rude and said he refused to speak with me anymore as it was "his legal right". My mother in law speaks no English, I am the primary on the insurance and 100% support her. She is my dependant. We called another oral surgeon who was more concerned about my mother in laws health than paperwork and he got us right in called our dentist and had us fill out the paperwork at the appointment. We had used Dr Woodward exclusively for oral surgery so I guess we were used to poor treatment. It was refreshing to see a provider that cares. My family lives under constant despair due to the war and relatives fighting and dying. It was nice that the new oral surgeon showed compassion instead of insulting us and adding stress

Dr. Nokkeo is an exceptionally talented and skilled oral surgeon. He recently extracted a tooth…read moreand did an implant and bone graft. The procedure was quick and painless. He works delicately and efficiently. Also, the office staff is extremely efficient and well organized. This is a very impressive practice.

I went in for a consultation in preparation for a Dental Implant. Jay Nokkeo Half explained the…read moreprocess and absolutely DID NOT give the most important details like the various steps it takes before getting the actual crown from your Dentist. They took me directly into the room where they do the x-rays and, he was ready to give me a needle to numb the area to extract my tooth. Never Ever went into his office for the Consult. When taking Xrays, I had a hat on and Jay LITERALLY FLIPPED my hat around harshly. It would have been far more appropriate to Ask me to remove it than to demonstrate his anger in such an Ignorant way!!!!! He's not worth your time and money.

I previously rated this dentist practice as exceptional. However, I am recinding that review…read moreentirely. The billing manager who sits at the receptionist desk sent my bill to an incorrect address (major HIPAA violation). This upset me very much. Additionally, the bill was for an amount in excess of the agreed-upon treatment plan, and there were no details as to what the extra amount was for. In speaking with the billing manager, she promptly hung up on me. I called back to talk with Dr. Rizwan to advise him of the situation. The billing manager sarcastically replied, "He is busy. Oh, don't worry, he will get the message and call you back." Three weeks have passed, and Dr. Rizwan has not returned my call. I believed we had a good dentist-patient relationship. However, I was wrong. It has been three weeks, and I have not received a response to date. I referred people to the Kentlands Dentistry practice, and they will not be returning because of this. Shame on the billing manager who felt so comfortable hanging up on a paying customer and for her very unprofessional manner. I am also disappointed that Dr. Rizwan would allow such an employee to work there and behave in such an unprofessional manner, and that he never returned my call. I thought I had finally found MY dentist. Very disappointing to say the least. Maybe the billing manager was a family member of Dr. Rizwan's, but she was horribly rude and upsetting. A HIPAA violation is taken very seriously and cannot be ignored.

Excellent experience! My first visit for x-rays, cleaning, overall evaluation. Everyone from the…read morereceptionists to the dentist were extremely professional. The dentist provided a thorough health exam of my gums, neck, jaw, bite and cavity check. One of the best dental visits I've experienced.