Just want to say I've used John Pratt Auto Body several times over the years, always great dependable service, they handle everything. All my cars were repaired so they looked brand new. I highly recommend using them if you have an accident you won't regret it. Call and ask for Chris. read more

John Pratt's Auto body shop is superb! Great service, friendly and my car looks brand new. I've used them several times over the years and they never disappoint. My car looks awesome you'd never know it was in an accident. read more

We had a great experience with John Pratt Auto Body. You'd never know the car was in an accident because they made it look brand new. They took photos of the vehicle and sent us an estimate right away. It was a good price and we received excellent service from a friendly staff, we would absolutely recommend them! read more

I have been going to John Pratt's Auto Body for years. Whenever I get into a accident they are my go to guys. I recently brought my mom's Subaru Legacy in for repair because I backed into a fire hydrant. Chris and Lori handled my whole insurance claim and they was a rental waiting for me. They were very professional and curious. I got my Mom's car back within a week and it looked like nothing has ever happened it. I would recommend them to all my friends and family. read more

I took an aftermarket spoiler by Stillen to get painted and it turned out to be a nightmare of a process. I brought the spoiler in and they said it can easily be painted with no issues. They charged me 225. I was fine with the price. They said they will call me when it was ready. They took pictures of the door panel that has the paint code. During the 1st week, I get a miss phone call but no message. I dialed the number the next day and it was one of the workers (I'm not to sure of the names). He said he was trying to reach me because the painter took pictures of the wrong sticker and they had to look on google and car fax to find the paint code. A week goes by and I did not receive a phone call to say it was ready so I decided to call myself. Sure enough it has been waiting for me to pick it up. I drive right after work (12 hr + night shift as a RN) to pick it up. I was too exhausted and looked it over real quick and it seemed fine. The main guy that was doing the business transaction was saying how the product has multiple imperfections and because the spoiler is "sh*tty material, the paint did not cooperate". I didn't think twice about what he said. I went home, woke up and took a look at the spoiler again and noticed an approximate 3 inch by 0.3 inch bubble. I called them right away and spoke to the same person again that did my transaction. He said, "that is the imperfection I am talking about. I am not happy about it but like I said it is 'crappy' material and it happens to our bumpers and other spoilers also" I responded with, "that does not make sense to me, how is it the material when it is polyurethane and it is in a localized region on a symmetrical lip spoiler" His response had something to do with when the heat from the paint expands it will create an air bubble. That did not makes sense to me and then he said "we can re-paint it and sand it but there's a chance that it will come back" The spoiler was sent back and again, they said they will call when it is ready. Approximately a week and a half goes by and still no phone call. My father went to pick up the spoiler as a favor, and ran into the owner. The spoiler was finally painted properly with no visible bubbles. The owner said "I don't know why this wasn't done properly the first time". He told the owner that we were given a bunch of excuses. I used to know the previous owner of the shop until it was sold off without my knowledge. If I would have known this prior, I would have never taken my spoiler here. I did a quick research to see if anyone with the same spoiler had painting issues and I was unable to find anything related to "material" being the factor. Any information that I found was related to improper painting techniques. read more

John Pratt Auto Body - Improperly painted rear trunk spoiler - Body Shops Near Me - Massapequa, New York

It was a few years ago, but tried to give me a used painted rim when insurance paid for a new one. Also had the car way longer than he said he would. I would not go there again. read more

They repaired and repainted the door on my fiance's Scion TC after it scraped along a cement pillar in a parking garage. It was deeply scratched and dented in. I was blown away at how amazing of a job they did. The car is silver which is usually a hard color to blend but they made it match and flow perfectly with the other panels. It looks flawless. The car also had a deep gash on the side skirt below the door which they kindly fixed for free. This is the fifth time my family has been to John Pratt over the years. We've always been satisfied with their work. We paid exactly the quoted price which was $300 less than another local auto body. These guys deserve your business. read more

John Pratt Auto Body - Perfect. - Body Shops Near Me - Massapequa, New York

As much as I wish we had no need for them, we have used them several times and have always been pleased with their work. Helpful and pleasant to deal with. If you are looking for a honest auto body Shop, you won't be disappointed with them read more

I have been here twice because of accidents with the same car. They did a fantastic, professional job fixing my Subaru. Chris was very nice and good at communicating to me during the process of doing the repairs. I have been to other auto body shops in the past, this is the only shop I trust to do quality work at a fair price! read more

Very disappointed!!! Dropped my car off to get front quarter panel painted because the paint was pealing. Was quoted $400 to do this which was double what Maaco quoted which I thought was a fair price. Asked if there would be a problem matching paint and was told we are not Maaco. When I went to pick up my car I was shocked (see picture). My car door clear coat was now pealing. No phone call or anything to prepare me for what I was about to see. By the way I would call the paint match a commercial match but definitely not blended to hood or now pealing door. Chris instead of apologizing for what I was witnessing went on the attack. In an aggressive tone told me the whole car would start pealing and only his paint would hold up. Then kept asking what would make me happy. I was speechless!!! Actually what would have made me happy would have been a call to let me know what was going on with the job and then to receive my car in the condition I expected. Obviously from Chris's tone he just wanted to get paid and I wanted to get the heck out of there. We settled on a price that I think neither of us was happy with and I left. Bottom line I would not do business with this shop again. Caveat Emptor. read more

John Pratt Auto Body - Body Shops Near Me - Massapequa, New York

Fantastic place of business. My car was ready when promised. I paid the exact amount of the estimate. Entire staff was friendly & helpful.