This is an awful company. My car would not start and my insurance assign this company. BANDE TOWING gave me a pick up time for 3 hrs later. I contacted them directly and they said if I paid out of pocket they would be there "right away " I was desperate as I am a senior and did not want sit for long alone in a sketchy neighborhood. They came 2 hrs later and I had to Zelle them $255.00 before they moved my car. They gave me no receipt, the dispatcher and the pickup person were rude and dismissive. Please try any other company...AWFUL!!! read more

Scammers. To be fair, they got there reasonably quickly and hooking up my car was also very fast. They asked me which tire shop I wanted to go for my flat, and I was too panicked to think straight so I went with their suggestion. Unfortunately for me, the shop they suggested was about 10 miles away, and they charge $10 per mile. I later learned there was a shop that was open under the same company that was about 2 miles away. Being that they are a towing company, I would think they know what shops are available around the island. I feel taken advantage of and scammed into paying $80 more than I had to, on top of an already astronomical fee of $230 for the truck to come. If you're good in a crisis and know the nearest tire shop and have no other option than to tow your car with a towing company, then I guess this company wouldn't be so bad. read more

saved the day, awesome service -- i got a flat at like 5:25 am-ish today, and that's like a new rush hour on the SSP for city traffic. arrived to near wantagh super quickly and the service was fast and affordable. at that moment, i made the decision to dispense with roadside assistance after this, because it costs the same and it's much easier and faster to call directly. (even with premium cards' roadside assistance, the cost is literally the same.) every time i've had to use roadside assistance before, it's also some random dude, don't know if the truck is the one you called, etc. so this is my new roadside assistance. i highly recommend bang's towing. read more

Bang's Towing - almost no waiting on the SSP shoulder - Towing Near Me - Amityville, New York

Absolutely terrible. Avoid this place at all costs. We had our car towed here and were immediately told it was not drivable--only to find out later that this was a complete lie. They were clearly trying to pressure us into leaving the car so they could "fix" it (and overcharge us, no doubt). It was obvious they were more interested in making a quick buck than being honest or helpful. Their tactics were shady, dishonest, and felt like a scam from the beginning. If you value your time, money, and sanity I wouldn't recommend this place to anyone--not even my worst enemy. read more

The customer service is not good. I was just in a car crash and this auto shop made the entire process annoying and difficult. I didn't even want to come to this shop. However they didn't give me a choice when they hooked my car up and gave me a card to this crooked towing place. I would never use this shop or recommend anyone else use this shop read more

Bang's Towing - Towing Near Me - Amityville, New York

My battery light flashed on my dashboard while driving on the parkway and there was no exit to pull off onto I was panicking as I continued driving to the nearest exit several miles away as my car was bucking all over the road. I pulled off at the nearest BP gas station and called Geico who dispatched Bang's Towing to me with an anticipated 50 minute wait time. The tow truck arrived promptly earlier than the anticipated time . Leo was the driver . It was super cold and he ltold me to warm up inside the tow truck with the heat on close to 40 min as he hooked the car onto the flatbed. Just minutes after that I received a call from Bangs with a 2nd driver calling me to let me know they were in the way. I told them someone already arrived. Unfortunately Leo had an issue with the hose on his truck n it burst so the 2nd driver was dispatched out. Leo told me to continue to wait in his truck apologizing and was very kind . .The 2nd driver Eric arrived n was able to let me drive with him to my mechanic 17 miles away where we towed my car to.. in addition he was super nice in agreeing to drive me up the road to my home since it was cold and I needed a ride home. Both Leo, Eric and Gary who dispatched my call promptly really took care of me promptly.and professionally. They were respectful and alleviated some of my anxiety after this scary experience. I highly recommend Bangs Towing should you ever experience an emergency and find you need a tow.. pick up the phone and call Gary... and ask for Leo or Eric they will take the best care of you! Thank you guys for excellent service! read more

Everything went amazing from the time the tow truck driver got there. His name was Carl. This guy was one of the most amazing tow truck driver operators I've ever met in my life. Believe me, I met many of them being a former police officer and always waiting for tow trucks to come to a scene. This gentleman, Carl was the best of the best. He was so amazingly helpful and went well above and beyond the call of duty when a motors lost control of her vehicle on the tire rod snapped off the front of the vehicle. Thank God she was on side road and traveling at very slow speed on a side street When this happened. This would've been catastrophic if it happened on the highway or a parkway. And Carl was so helpful. Wow! If I was a business owner, I would've wanted this person working for me. What a amazing professional compassionate human being. Thanks, Carl. read more

The worst customer service experience I have ever encountered. They towed my car after it was in an accident. Trying to get a storage fee amount so that they would release my car was a nightmare. The "girls" in the office were unhelpful, rude and unprofessional. They refused to give their names for reference. That,in itself, shows their olack of professional courtesy. Being in a car accident is bad enough. Having to deal with this company/group makes the situation so much worse. read more

Awesome guy. Very friendly. You can only call Bang's if you're broken down on the Southern State in Suffolk

GEICO uses these guys for their roadside assistance, and that is a big problem. They picked up my car and brought it to the completely incorrect mechanic shop, not even in the right town. I didn't know about this until almost 2 hours later, as nobody contacted me to confirm anything. I finally called the mechanic shop they were supposed to bring it to, and they said my car never showed up. I called Bangs back and they basically were like oops sorry. Took another almost 2 hours to get the car to the appropriate shop. The tow didn't cost me anything because of my insurance, but I would have rather paid to have it done right. read more

Nasty receptionist very quick and unprofessional ... she even try to apologize but not for her nasty attitude but for the tow guy giving us wrong info... Mean while the tow man was very nice and that's why I gave it one star....The monopoly on towing is ridiculous and yet when you have a accident on state highway your a prisoner of who ever the state gives it too.. Miss information cost my child who's a student $500.00.. They over charged for mileage the car the was only 12 miles away they charge 15 miles.. It was in this place a day and half they charge for two full days and also charge 125 hook up and 70 prep fee mean while it was a flat bed... The insurance companies should investigate into the charges .. If you don't have towing insurance you get doubled whammy not only the accident thank god you walk away from but a tremendous towing bill.. Both heartbreaking experience !!!!! read more

Would give 0 stars if I could. Car was towed from an accident up the block and their rate was ridiculous. Once they realized I would be having the work done at a different shop, their tone completely switched and became seriously unprofessional. But what was even worse was that I went to sign for my car over to be taken to my mechanic, and was never told to bring certain documents required to release the car. When I said I didn't have the documents, the woman at the front desk started berating me in the most aggressive manner saying that "she spoke with me earlier and told me to bring them" but I was NEVER told. When I was in the middle of trying to say to her that she may have told someone else but it was certainly not me, she legitimately slammed the service window in my face. Just ridiculous. read more

Horrible service. Rude unsafe drivers. Rude employees. Horrible customer service. No one there seemed concerned about any of us as individual customers. Bangs towing they say they tow you where you need to go, but they lie, they do not! See pictures for full story read more

See all

This place is disgusting! The service was terrible! Over priced for terrible service. I spoke with the owner to get my car out of the shop amd she was so rude and cursed like a truck driver! I will never use this place again! I have never been this upset with service! The pricing it beyond ridiculous, i was charged $500 for a tow that was .2 miles away! DO NOT COME HERE read more

I needed a trailer moved and was at a loss who to use. Bang's Towing had some good reviews so I decided to try them. They couldn't have been more wonderful and accommodating. They were on time. Dave was so courteous, Tim, the driver, was excellent, and the service was worth every penny. Thank you read more

Im reading more reviews and come to find out that there are several people who have used this towing service and have been over charge for their vehicle to be towed. Even though my insurance was covering the cost and the rude unprofessional secretary named michelle to their tow truck driver that if I didn't pay cash told that my truck would be taken to bangs towing because it's called theft or service. So, my question is what it is called when Bangs towing is over charging customers and it appears to be common... If you don't have to use this place, please avoid with all cost... Stay tuned read more

Took over two hours for a tow after they Initially said they had no reservation for me in the system after it was set up by insurance, when insurance was called again they said it went thru. And asked for first priority since i was waiting already for over an hr. Dispatch said another hour and wasn't rushing. If i didn't ask the tow truck driver who took the other car first they would of had no idea i was waiting for a tow. The tow truck driver something with a C was very kind and apologetic and came back as soon as he dropped off the other car. I dont mind waiting for a tow but something clearly happened with dispatch. read more

World class customer service from initial tow on the Souther State Parkway, to fixing my Range Rover at their automotive shop, The manager followed up with me every step of the way and streamlined the entire process. Making this experience a lot Less stressful, Unlike past experiences with other shops where I would have to chase people down just to get a simple update on my car. I trusted them to Fix my badly damaged Range Rover and they went above & beyond, The end result was incredible my car looks amazing, I would recommend Bangs Towing & Auto Body to all my friends and family!! read more

My car broke down for the very first time today and I was very nervous. My insurance told me it wouldn't be covered but sent me a list of towing companies to call. I honestly wasn't sure who to call but after looking at reviews very frantically, I decided to call Bangs Towing and I am very happy that I did. When I called, the person on the other line was very helpful and quick. They told me they'd pick my car up in about 45minutes. 20 minutes later my car was getting towed. The price was fair and the driver was also very helpful and quick. I'm very happy with the service from the phone call, to the pick up, and to the drop off. Thank you! read more

My car was towed by bangs towing in a timely fashion. When decided to let another auto body do the work, is where bangs became vey unprofessional. I had to stand outside and do the paperwork to release my car for about an hour and they kept a brand new headlight with LED bulbs and the housing. I knew they would say they didn't have it so I didn't bother to ask for it. I will never use or recommend there service at all read more

Bangs Towing was a pleasant experience. I was involved in an accident and the tow truck driver showed up with a quickness. The driver's name was Louis and he was professional and gave great advice as to the next steps and potential outcomes that were going to help with my car. Extraordinary reliability and outstanding service. Would def recommend and use again in future!! read more

Very pleased with their service. I had broken down on Ocean Parkway of all places. Since AAA was allowed on parkway, they recommended Bangs. Very pleasant woman answered and I gave her my info. In about 45 mins the truck was behind me and I met the driver Garry. Very pleasant and knowledgeable. At first I thought it was just a blowout and since it was raining he told me to stay inside. He took care of everything and put the donut on right away. Unfortunately, as I'm pulling away it turned out even worse, apparently a bent rear axle. So it I got towed home by Garry and was very impressed with his knowledge and experiences. It was a pleasure that he was the one who helped me out in my time of need. Thank you Garry and Bang Towing. read more

My car broke down on the highway and it was like 12:30am, they picked me up and had my car towed to my desired auto shop, very nice and courteous people. read more

My truck battery died this morning and I was afraid I was going to be late for work. we called roadside assistance through my insurance and Geico dispatch Bangs towing. The communication was clear and fast the technician arrived earlier than the ETA and gave my truck a boost in no time. He also gave me suggestions on what my problem could be not only was I able to get to work on time I was able to get a new battery as well. Highly recommended GEICO: Dispatch# G285918270. BANGS TOWING read more

Stay away from this Southern state parkway "monopoly"! I think people deserve to know this! My car got towed by this company on an accident, the tow guy was extremely rude because he broke the bumper of my car without my permission, I believed this cause more damage of the bumper! The bumper was hanging at first! I told him that I could take the bumper off by myself and my car is drivable, and then he had some conversations with a cop and then the cop told me that my car need to be towed immediately. I was allowed to have more time to take the bumper off at first...Smh After the weekend, I went to their company and tried to get my car back. A lady at their office had terrible and rude customer service! She tried to over charge the traveling mileage and charge me one more day for storage fee. I would give them 0 star on the review but this one star is only for the manager who can truly help me out and lower the charging fees. I don't want other people to have a bad experience like mine so I decided to write this review. read more

Amazing Auto Body Shop!! I brought my car here to get some damage repaired and the owner Tommy was a true gentleman. It's hard to find good auto repair as a female, but the owner and staff were responsive, helpful, honest, and reliable. The damage was repaired and the car was cleaned inside and out. I could not be happier with the results and will definitely be returning as we as recommending them!! read more

This place is the worst towing company .. my truck was stuck in the sand at the bravo . I called them to get a two bc there the only company I could use in that area.. after I called them for a price they told me it'll be 700 dollars fir the toe and when the they came to tow me out they jumped the price to 1600 dollars!! They soils of stated that in the beginning.. now after I told them you did state that in the beginning snd said it was only 700 dollars they banged my credit card fir 700 dollars anyways and call the cops on me?? This is professional towing????? Lmfaooo don't ever use this company there rip offs !!!!! read more

Overcharged fees! You need a strong heart when using their service. When they show you the invoice, you might end up in the hospital!

I normally don't go out of my way to review but I was left with such a bad taste in my mouth today. Poor customer service from someone who arrived to tow my car. Total douche-bag. Condescending and dismissive. read more

Horrible customer service and the lady there is super rude!! Just retire if you do not wish to work with the public.. DO NOT USE BANGS TOWING!! I only have one star because I could not post my review! They really deserve 0 read more

Excellent service! They were very quick to respond to my need for service . The guy who came was very professional and knowledgeable. We are so satisfied with the service we received and definitely will use them again in the future!! read more

Best towing company you could ever use ! Fast & reliable service ! Always professional!

Car was towed from less than 15 min away and they charged me $550 to release my car will never go here again big rip offs

I needed a tow on a Sunday night from the northern state parkway. Bangs holds the contract so I had to use them. I was pleasantly surprised!! The phone operator was super nice, the driver was there pretty fast and he was awesome. Brand new tow truck. Overall made the best of a crappy situation. read more

Tow guy was great, but a few of the people I spoke with on the phone the last few days were all rude and obnoxious as well as the one I had to see in person treated me like crap because I asked how to spell something. Spoke to manager about an issue today. He was very nice. Wish his employees would follow his lead. read more

I can't even provide one star. My experience was stressful with this company. Apparently they were going to handle everything and that's where problems began and continued. Stay away! read more

Terrible company. Ridiculously overpriced. I had to get my car towed (dragged actually) out of sand a few feet and was charged almost $800 for it!! Not to mention I had to wait over an hour for them to arrive. And to put the cherry on top, they damaged the front bumper and had to bring it to the repair shop which cost an additional $400. So over $1k for everything! I had to get it towed out at night by this company because I didn't have a choice, no other towing company was able to do it since the car was on state grounds, at a state park. Apparently Bangs towing is the only one on Long Island thats allowed on state grounds to do it... Such a scam. Had the car not been on state grounds, I could've gotten any other different company and it would've been $100-$200. I even called a couple other company's and they said thats how much it would've been with them and that Bangs was definitely overcharging and absurd. Also, the Bangs towing night guy was just rude to us and didn't give a shit about the car and clearly wasn't careful. They are a corrupt company thats working with the state to completely rip people off. read more

This place is terrible. They seemed nice enough at first after towing our car. When we tried to get the car moved to our local shop to get the work done on it after our accident, they told us there was a tear down fee. We had never asked them to do any work on the car. Apparently the person who owns Bangs also has a brother who owns an auto body shop next door. After we called our trusted mechanic they told us Bangs couldn't charge us the fee. They called Bangs and arranged for our car to get moved. When the car arrived at our trusted mechanic it had additional damage. Bangs Towing destroyed the rear hatchback of our car, blew out the glass, and caused a ton of additional damage. When we asked about seeing surveillance they claimed the tapes are usually erased. So after trying to charge us additional money in an attempt to get us to use their brother's auto body shop, they decided to cause a few thousand dollars of additional damage to our car our of spite. This place is terrible. I would never use them again and I'd rather pop my car in neutral and drag it with a rope than use their service again. Avoid them at all cost. read more

Operator that picks up the phone was extremely rude, and then yells and curses when he's wrong, and threatened that I would wait all night for a tow bc he has the power. This company should lose their contract being the only tow company allowed on the southern state, or this operator should be fired read more

Bangs towing rob me $218 dollars for a local tow less then two miles, well the driver to be more precise.