I went to this collision shop at the request of the other driver involved in a minor fender bender…read moreto obtain an estimate. From the moment I arrived, the person assisting me was rude, dismissive, and unprofessional. I felt uncomfortable and unwelcome throughout the interaction. Rather than providing professional customer service, I was treated with hostility for simply seeking an estimate. A business that relies on customers should know how to communicate respectfully. Based on my experience, I would not recommend this shop and would suggest taking your business elsewhere. The poor reviews make much more sense after seeing firsthand how customers are treated here.

My 2018 Hyundai Elantra had a Peeling paint issue. So, through Hyundai warranty I was to have my…read morecar paint removed and repainted. When I received my car back at the local dealership from shining star collision, Auto Body, there were multiple issues with the paint job that shining star collision was paid in full for. The hood had over 20 areas of fisheye. They failed to paint the area areas around the back windshield. My front fender to This day has never been addressed or painted under the warranty as directed but shining star did receive payment for this. The roof was never tended to properly, and they tried to dab a little paint on, and they got paint all over the rubber around the windshield. The whole piece above the door that goes back to the back fender was never stripped and repainted . The issues are endless and now Hyundai motor company will not support the claim. It will not allow me to have my car repainted properly and blended in properly so I have one color and shade of white paint on my car. Shining star collision, took it upon themselves to dab a little paint over the peeling paint issue. They took the car back a second time in order to fix and repair what they had messed up in the first place. Shining star collision was paid in full by Hyundai motor company to fulfill the warranty on the peeling paint issue. Peeling pint is a known defect in Hyundai cars. I get my car back to second time they replace my front windshield of my back windshield, claiming that both of them broke up on Removal. I asked her original paperwork. It was never furnish the original paperwork. I was given an hand written estimate by shining star collision that had some numbers crossed out. Stay far away from this horrible collision place. Unfortunately, shining star collision has several shops around the island and Hyundai does use the shops to deal with their known defective pain issues. Be warned. This collision shop only takes jobs from dealerships. I would say that their business practice is pretty shoddy at best. My car has four different shades of white on it since it was never blended correctly by shining star. Not either one or two times that shining star collision did have my vehicle. They take zero pride in their work. It does appear that they fortunately collecting money for job they at best half way attempted. I have had other windshield removed and replaced in my driveway with no issue but somehow they were able to break the front and the back during this whole fiasco. Due to shining star collision not opening up and fixing their actual work. I am now at a loss and I'm driving around in a car that has multiple shades of white and nobody from shining star collision was able to prove to me that my front and back windshield are OEM. Shining star is in possession of my car early of 2023. You'll see attached to this review I left a a photo from the summer of 2023. A current photo at time of posting. UPDATE 8/31/23 The way the back windshield on drivers side looks as of today- they claim this pet was reported and were fully paid to repair it by Hyundai.

9th street does phenomenal work. My tailgate paint was bubbling and peeling off and discolored…read morewhere the emblems used to be. They made it look perfect and matched the color to a tee. Frankie is awesome. Will ensure you are 100% happy with your car. Mary & Stephanie at the desk are sweethearts and always a pleasure to talk to!! I've also used their towing numerous times and it is the fastest response time I've ever seen. Thank you 9th street!

I've been going to Frankie and 9th St Auto as long as I can remember -- well over a decade by now…read more I know that my car is in good hands, they always give me a price that is fair, and most importantly -- I can never tell there was any body work done when I pick up my car. I can't recommend them enough, they are my one and only collision repair shop.

Exceptional experience ....Sunrise Collision and Towing! need both a tow and some bodywork WELL…read moreLOOK NOT FURTHER.... remarkable efficiency. The towing service was prompt and professional, with the driver handling my vehicle with great care. Once at their facility, the collision repair team went above and beyond to restore my car to its former glory. They kept me updated throughout the entire process, and the quality of their work was top-notch. The staff was friendly, knowledgeable, My car I highly recommend for their outstanding service and expertise.

Car was fixed at a fast rate--no complaints. Would recommend this place for anyone who needs their…read moreservices.

the best most friendly people I ever dealt with and most professional. They did a great job on my…read moreBMW would not use anyone else, thank you so much for making a hard thing so easy

if you are looking for an auto repair shop to get your car fix this is not the place…read more they will scam your insurence company for the money and you car will be fixed the cheapest way possible plus they will tell a date but they will keep pushing it forward untill they are done. (it can be months) they have not words and will scam you. if you dont want to have any headache dont bring your car to this place I have a very bad experience already like most of the people leaving any reviews on them.

I brought my car in after an accident, and I couldn't be happier with the results. The repairs were…read moredone beautifully. Actually my car looks even better than it did before the accident! The customer service was truly outstanding. The staff was incredibly helpful, kind, and went above and beyond throughout the entire process. They were honest, transparent, and clearly take pride in their work. I highly recommend them to anyone in need of quality repairs and exceptional service!

I brought my car in to have some scratches and dents fixed/repaired. They did a really smooth job…read morefor everything and even vacuumed my 3 yrs of debris from hikes and treks that accumulated on the carpet. Getting there was easy, but knowing where to park my car was difficult. I figured out that if you enter after their lot into the storage driveway it continues around the back of Alpha Collision's lot. You can call from your car (like I did) and someone will be quick to answer and come outside to give you a quote. I am very pleased with the verbal quote they gave me because when I returned it did not change. Same price. Monica is very helpful too. I didn't have to go far and she offered to drive me in my car to where I was heading and then drive my car back for the fixes/repairs. I got to see how she drove too so I knew to trust her with it when she took the car back. It took a few days for my scratches to be removed and repainted/blended. Alpha Collision gave me a call late morning to coordinate a time to retrieve my car and make the payment. We picked a time late afternoon before they closed. Monica came to pick me up and instantly I noticed my car looked brand new! I am so happy with the results. I hope for no more scratches and am curious of what other services they offer - if ever needed I would go back. When I arrived to make the payment, I went inside their shop/office for the first time. It's very large and spacious. They have a big sized waiting area, a counter, and behind the counter everyone on their team working in an open office setting. I noticed on one of their boards it says family owned and operated. I am happy to support family owned and smaller businesses. On a side note: my father was there a few weeks earlier to fix some scratches as well and he was super pleased with the work they did, which led me to do the same. Definitely recommend! Happy fixes!

Me, my wife and my daughter have brought our cars to Alpha Omega at least 4 times for body…read morerepairs., and each time we were treated with respect, courtesy and professional service. The repairs were performed flawlessly and in a timely manner. John, Dorothy and Ken will always pick up your call or get back to you within minutes. Alpha Omega have won my family's full trust and approval over the years. Very highly recommended! Arpiar E, Huntington, N.Y.

I have been using Alpha Omega for years. For my BMW suspension due to NY State potholes to family…read morefender benders on my VW's. Always there to make it easy with repair, rental and letting me know my repair timeline. Thank you Ken and Dorothy!

Absolutely a positive experience from start to finish. Great job, reasonable (cash) and job done…read moreefficiently. When I got car back, they had cleaned up the interior as well, above and beyond my expectations. To me the car looks good as new.

Following up to this as I forgot to give a final update after!…read more Well this place absolutely sucks and RUINED my car. My accident affected my front tire and bumper, no engine damage or any sort of damage that would have required them to mess around with the inside of my car. Immediately after driving my car, I knew it was not the same anymore. My car would shake like the tires weren't aligned properly, my trunk would open out of nowhere (especially while on a highway), and just drove overall poorly. Before my accident, the car drove just great at 66,000 miles. I don't want to believe they swapped out parts while having my car for that long, but I guess I'll never know what went on behind closed doors. It got to the point where I didn't feel safe in my car and ended up getting rid of it and buying a brand new car. Such a shame.

Work was done quickly and professionally Staff was very…read moreknowledgeable and courteous. Thank you

Had a crack in my windshield and was not happy with the last place I used. I went to Amity Auto…read moreGlass and spoke to Tom about my issue. He was very pleasant to deal with and he told me to talk to Jamie about transferring my insurance claim to Amity. She could not have been nicer and took care of everything. Brought my car in and they got it done. Very Happy. Would definitely use them again.