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    John Nugent & Sons

    3.8 (20 reviews)
    Closed 7:00 am - 5:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - John Nugent & Sons

    Electric inspection

    Electric installation or replacement

    Plumbing inspection

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    3 years ago

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    2 years ago

    Nugent use to be price reasonable - now charging over $400/hr for low level plumbing related efforts

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    Ask the Community - John Nugent & Sons

    Review Highlights - John Nugent & Sons

    Let me Nugent & Sons has been our go to for everything from plumbing to HVAC to electrical.

    Mentioned in 3 reviews

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    Residential Express Heating & Air

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    Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

    RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

    Tim Whistler Plumbing & Gas Fitting - Happy Thanksgiving from our crew to your crew!

    Tim Whistler Plumbing & Gas Fitting

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    I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

    I contacted this company due to my AC breaking down. They cancelled and rescheduled an appointment…read moreof which they put me out until Friday and said someone would arrive at 7 AM. At 8 AM. I called them and the dispatcher Heather refused to talk to me and made the other person tell me that their truck broke down and that they could possibly get me on the schedule today. Don't use these people if you actually want service fulfilled and especially if your furnace or AC has broken down. Response to Alex: your dispatcher Heather would not take my phone call and handed it over to Tyler who told me that your truck broke down. Tyler also said he may be able to get me on today's schedule. How much do you think that was going to happen? I had been rescheduled initially due to double booking the first go round and then suddenly your truck breaks down. This whole process started on Tuesday when my condenser was not working. With the upcoming weekend having extreme heat, I needed it to work. And this must be part of your problem because if you don't think making an appointment and keeping an appointment is part of your service then that is a huge issue.

    Meade's Heating and Air

    Meade's Heating and Air

    (52 reviews)

    Great experience with Meade's. They were professional with the winter check of the furnace and did…read morethe best job ever cleaning the 2 stage fan and cleaning the gas burners. In the spring they cleaned all the heat A/C heat exchangers by removing the skins, applying a cleaner, brushing away the dirt buildup and reassembly, My unit is 20 years old my bills are the lowest in my neighborhood. I was so satisfied I signed up for their priority program as additional response protection if there is a failure in the middle of the night or other nonworking time. https://www.yelp.com/biz/meades-heating-and-air-sterling

    I chose Meade's based on their strong reviews for installing a new attic HVAC unit, and the…read moreinstallation itself was smooth and professional. However, the system was not set up correctly from the start. It relied heavily on auxiliary heat during heating and failed to cool properly when tested at the start of summer. When I reached out to Meade's, their technician confirmed that the outdoor unit wasn't operating correctly and that the refrigerant was significantly out of specification. As a result, the system effectively ran in an incorrect configuration for nearly three months during peak winter, leading to significantly higher electricity bills (about 3x normal). Once corrected, the system behavior changed immediately. This was also clearly evidenced through Nest thermostat history, which showed auxiliary heat being used on nearly every heating cycle during that period. I understand that energy usage was higher for many homeowners during the colder months, but in this case the system behavior changed noticeably after the issue was fixed, which points to a setup issue rather than just weather. These were installation-related issues that should have been caught during initial setup. While Meade's was responsive in sending a technician after i reached out to them to get the system checked, there was no acknowledgment of the impact beyond that. Despite the elevated energy costs, no credits or accommodation were offered. Overall, good responsiveness, but disappointing quality control and follow-through after installation.

    John Nugent & Sons - hvac - Updated May 2026

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