I hired The Grout Medic to replace the caulk in my shower, but what I got was an entirely new…read moreshower stall. They not only took out the old caulk around the tile and replaced it, but also the clear caulk between the glass and the framing. And not only that, they cleaned all the tile, grout, and glass surround. Pete was meticulous. He did an even better color-matching job of the caulk than what was there originally.He also found some areas under the entrance to the shower stall that had never been caulked. You had to lay on the floor and look up under the doorway to the shower to be able to see it, and he found it and fixed it. Their service isn't cheap, but you know what they say, you get what you pay for. With The Grout Medic you get MORE than what you pay for! I highly recommend them.

Ron and his team have done an amazing job on multiple projects for us. As a property manager it's…read morealways helpful to have affordable solutions to get an apartment or home up to date to get it re-rented. Grout medic is affordable and has worked some miracles in bathrooms saving time and money while making the bathrooms sparkle!

Super knowledgable, responsive, and easy to work with!…read more He knew the exact name of the type of tile that needed replacement in my bathroom and was fair and reasonable.

Having renovated five homes, we have extensive experience working with contractors. Radek is…read morehands-down the best we have ever hired. Over the last year, he completed projects in four different rooms for us. Every single time, his pricing was fair, his punctuality was perfect, and he kept the workspace spotless. Most importantly, his craftsmanship is flawless. If you are searching for a tile contractor in the Chicago area, look no further. Hire him immediately.

I've been working with Connor at the Naperville site for several months. I probably started looking…read moretoo soon bc the project remodel on my master bath won't start until June but I like to take time to make these design decisions. Connor was incredibly helpful and patient with me. He works with my contractor so the ordering was seamless. He knew dimensions and just how much of everything to order. If there is too much, I can return, no hassles. The product came delivered to my house and I can hardly wait for the it all to be installed. I've ordered from there in the past for my kitchen and I would recommend them to anyone. Connor is the best and very knowledgeable. He only wants to make his customers happy and he follows up with them too. I've been very impressed and am a satisfied customer of The Tile Shop.

We were getting estimates for tile in the area for an installation. At first, they were friendly…read moretalking about the project, but we ended up going elsewhere and they did NOT take that well... I got a rude phone call from the sales associate, pretty unprofessional.

Steve and his crew from Best Home Renovations are in an elite-level of contractors that you just…read morehave to value, because they don't come around often so cherish them when you do luck-into hiring a team like this. The work and craftsmanship speak for themselves, and that's the obvious reason to hire them, but I'll talk about two of the unspoken heroes that make Best the undoubted #1 choice as you evaluate contractors for your job. 1. Communication - Steve (owner) communicates with you every step of the way. He's always accessible, always providing updates, and is very honest in his assessment of what's doable, feasible, and reasonable. He manages your expectations while helping steward the project to success in a way that's genuine, authentic, and truly in the homeowner's best interest. He'll work with you on designing the project, scope of work, pricing, and he'll be with you every step of the way on materials, external vendors if needed, and making recommendations to make your life easier. 2. Rebecca. She's the admin expert @ the office who handles the paperwork side. She's the secret weapon as with most contractors, half the battle is just tracking them down for updates and insights. Rebecca is everything you'd hope for as a customer - where Steve is the renovation expert free to create and ideate - Rebecca is the go-to-lead for paperwork, timeline, arrival, crew insights and more. TOGETHER: Rebecca & Steve are the perfect pair for a customer to enjoy the process of working with a contractor and being excited to have a renovation done. Steve's crew is also excellent - his sons I believe - very detail-oriented, very clean and neat, courteous and professional. Had no hesitations about them being in my home (among my wife and 2 daughters). A+ isn't a grade high enough...simply put, "the best." I'm very glad my plumber recommended them for our bathroom renovation, we got lucky!

Steve, Will, Rebecca and their crew did an amazing job on our first floor bathroom so we hired them…read moreto do our master bath renovation as well. They followed through with what they said they'd do, were timely, reasonable costs and great work! Both bathrooms look gorgeous. Steve is a knowledgeable, helpful and friendly contractor. They know tiling for sure. We were able to buy material from wherever we wanted but if we needed recommendations they would always have them. We really have no complaints at all, we'd absolutely use them again.

I have to give big thanks to Mr. Jalen Amison, (ADM install materials) and his professionalism…read more I was returning an item I purchased 20 days ago (New in packaging with receipt), and was rudely and aggressively rebuffed by the CountrySide Store assistant Scott and the manager Carl. Mr Amison at the Aurora store knew return policies and courtesy to customers who are following the corporate return policies. I felt reassured that my shopping at the Aurora store was valued. Not so at the COUNTRYSIDE store, where aggressive nastiness is a norm and where the MANAGER decides the return policy. I will have Floor and Decor LAST on my list of places to shop, but if I do return, it will only be to the AURORA store.

After shopping Menards, Lowes, Home Depot and online in search of bathroom floor tile without…read moresuccess, I finally found Floor & Decor. Dean answered my questions about current decorating trends and assisted me in finding just what I needed to help me blend my aesthetic with potential resale value in a couple of years. The price was also better than I expected. My only two suggestions for improvement would be, 1) add signage to show there was floor tile in the center of the store. I saw the sign for "decorative floor tile" but did not realize there was other, less expensive, floor tile elsewhere in a separate area, and 2) have people on the floor ask customers if they need help. I was wandering in the wrong area and 4 different employees either stood talking to each other or were putting new samples on the wall who basically ignored me.

I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old…read moreflooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

My wife and I shopped around before choosing Creative Floors, and we're so glad we did. Johnny, the…read moreowner, helped us develop a cost-effective plan that perfectly fit our needs. Throughout the entire process, he was responsive, professional, and always available to answer our questions or address any concerns. We hired Creative Floors to install vinyl flooring on our second floor, along with new baseboards and shoe molding. We were also pleasantly surprised to learn that updating our staircase railing fit within our budget. The result is beautiful new flooring and a stunning stained railing with iron spindles. The transformation has been incredible. It truly feels like we have a new home. The difference is immediately noticeable when you walk through the front door. I would highly recommend Creative Floors to anyone looking for quality workmanship, great service, and excellent value.

We hired Paul after meeting with several contractors and were blown away by his vision and…read morerecommendations. He renovated our kitchen beyond anything we could have imagined. His crew was punctual, professional, and kept the space remarkably clean. We stayed in the house during the renovation, and the entire process went far better than expected. Truly top-notch work.

What can I say except this place (actually it's people) are fantastic. We were looking for someone…read moreto fully remodel our bathroom so we started researching places near by. Got a few quotes and then Paul appeared. He did not just give us a quote, he gave us a vision. After discussing it, we decided to move ahead. After a few weeks we had a new "rest room" that rivaled any we've seen on our travels. My son said he felt like he was on vacation when entering the room. We were so happy with it that we proceeded to update our hallway. Now we are planning for a full kitchen/dining/living room remodel. The work force is so respectful, thoughtful and kind that we wouldn't dream of going anywhere else for our remodeling needs.

Mark and his team have been terrific to work with so far. Having done a lot of home remodeling…read moreprojects over the years, there are only a handful of people I'd be willing to recommend - this is one of them. Mark cares about the work and service he provides and has vast experience in the business. Appreciate his communication and follow through also.

Marek did a really excellent job on my kitchen tile and Stone window sills…read more I had contracted a different tilesetter before Marek and that contractor did a terrible job. Marek was very understanding and worked with me to pick out some new tiles, demo the previous bad job and put up the new ones. He was really professional with the demo and kept the job real clean. This was important because I had just had new countertops put in. I'll definitely be calling Marek again.