Outstanding service and care! The staff builds a schedule around your availability and builds in…read moreplenty of reminders to keep you abrest of you upcoming appointments. Dr. Kremer builds a care plan that is specific your needs and gives you a realistic approach accomplishing those goals in an acceptable time line.

jack ass. patients dont go and pay to be humiliated outloud or belittled. he knows nothing of me or…read moremy past experiences. i will say however, the last 2 were with him wernt good. maybe a little better bed side manner and humility himself. in todays environment, he should choose his tone and words a bit more wisely. not everyone is as mild mannered as i. good luck to you sir if youre reading this, but you should retire you crumudgen.

First, I know what a complicated case I am due to AI issues. Appreciate Dr Bice is always full of…read moresolutions and passionate about his work. Instead of doing the same failed procedure again and again, he considers all options and my desires and works a plan together. Everyone there remembers me and my family and getting an appointment isn't pulling teeth either. Grateful to have found them.

I wrote a review a few weeks ago but from an account that I now cannot access! Same person…read moreproviding an update. I was initially examined at Wilmington location but received a root canal and several fillings at the Channahon location. If you have a severe dentist phobia, ask for Dr. Bice. He was there every step of the procedure and easy to access if you have a question. He's also a perfectionist: one of my plaster bite (temporary crown) things were sideways and he ordered a re-do because it wasn't exact. Thank goodness! Also a shout out to the dental assistants/hygienists. A lovely bunch of ladies who work with efficiency and care. The front desk women were incredibly kind to me. Interior is so neat! There's a play area with a slide that Dr. Bice may have gone down once lmao! It's been several hours since my root canal and a few fillings. No pain, 1/10 discomfort, and no more dentist phobia. Superb all around. Can't really think of a complaint. Thank you Grand Dental!

Great staff. truly a comfort , no leading you on with outrageous money matters. Straight shooter on…read morewhat you absolutely need, I respect the honesty & integrity with Dr Vijay & staff

This is not about the quality of the dental work. It is about the hidden charges and up charges…read more I would pay what they asked and by the next day I would get a statement saying I owed more money. I had a tooth implant and after paying $4000.00 they said they wouldn't put my crown in after 9 months because I still owed money from prior visits, which was not true. When I proved the payments, they said those payments had gone to something else. They kept my tooth hostage till I paid them what they wanted. Yes, Dawn is very rude. When I went in to go over all the statements with them, they had moved payments and charges around so it was extremely hard to prove. I paid it just to get the crown and be done there.

Dr. Guebert is an excellent dentist. Very considerate and sensitive to whatever discomfort he might…read morebe inflicting during the course of treatment. His hygienists and other staff are also among the very best I have had contact with over the years.

Our family has been to Dr. GUEBERT for 5 year. He is a patient and kind man. He works well with…read morekids too. Great dentist.

I had a crown placed there a year ago. The first one was made by an outside company. I two teeth…read morethey said had small cracks, I was concerned about waiting until 2025 to have them capped. Because I always believe that early intervention, and being proactive is better to prevent a bigger issue and complications. So I told them I did not want to wait and I would pay out of pocket and not to charge insurance. We'll had the appointment the agreed to do both top teeth at the same visit. They scheduled the appointment and told me they would make the crown there so I would not have to wait. So I went in for a long day. The right upper was fine. The left upper, they just kept filing and filing and just could not seam to get it right. When it was in I was numb so After I had the numbness wear off. The tooth did not feel right. I had informed t b I'm on several occasions it was too big for me and was uncomfortable. They kept trying to adjust it by filing it down. I asked them to replace it. They keep ignoring my request and tell me that the tooth was always sticking out. I KNOW HOW MY TEETH ARE that was a lie. To this day they refuse to fix the problem. Also they charged me insurance after paying for the complete bill when the appointment was set up. They owe me $300.00 and have yet to pay me. They are not patient centered. My husband also had a temporary crown placed and the minute he walked in from that appointment it fell out. The same Dr Cathy that Put in my crown crooked because it was too big for the space. ​

I've been coming to NRFD since Dr.Paul started here. Such an amazing practice, & all the girls here…read moreare so nice. All the doctors are very professional, and coming from someone who is absolutely TERRIFIED of coming to the dentist... I love coming here.

Dr. Krisko is always friendly and professional. His office staff is also friendly and helpful.read more

we were not happy with this practice. my kids did not want to go back after two visits. The front…read moredesk lady was somewhat unfriendly, and the dentist wasn't much either.

Dr. Derek O'Connor and his assistant are very kind, knowledgeable, and caring. I had a broken tooth…read moreand was a new patient with an emergency. The office staff is wonderful and made an appointment for me right away. Everything went smoothly from walking in to my second appointment for a root canal. He's very professional and has a great bedside manner. I highly recommend him and this office.

Dr. O'Connor is great!! Highly recommend... very professional and caring. Very conscious that…read moreyou're comfortable and keeps you up on what he is doing as he does it.... he recently restored my front teeth where i had old fillings... you can't even tell there are fillings there now. Did a beautiful job! very thankful i found him!! :)

The best dentist and dental technician ever! They are always so friendly and helpful! I'm so glad…read morewhen i moved To the NWI area that i chose Them!

WARNING PLEASE DONT GO HERE!!! WARNING!!!!!!!! this is a warning to all doctors not go here unless…read moreyou want to have a nightmare happen to you. I got my wisdom teeth out at 11, and they all MAGICALLY forgot to call in the prescriptions for antibiotics and PAIN. i called so many times, they said we're getting to it. Mind you I'm calling and i can barely even speak! Finally now it's 4, they've closed and no medication has been sent to my pharmacies!!! How absolutely insane, i gotta go through this with no pain meds and no antibiotics! Please save your money and just go to any other place